www.canada.ca
Open in
urlscan Pro
2600:141b:9000:48b::fe9
Public Scan
Submitted URL: http://servicecanada.gc.ca/
Effective URL: https://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html
Submission: On February 23 via manual from CA — Scanned from CA
Effective URL: https://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html
Submission: On February 23 via manual from CA — Scanned from CA
Form analysis
4 forms found in the DOMName: cse-search-box — GET /en/sr/srb.html
<form action="/en/sr/srb.html" method="get" name="cse-search-box" role="search">
<div class="form-group wb-srch-qry">
<label for="wb-srch-q" class="wb-inv">Search Canada.ca</label>
<input id="wb-srch-q" list="wb-srch-q-ac" class="wb-srch-q form-control" name="q" type="search" value="" size="34" maxlength="170" placeholder="Search Canada.ca">
<datalist id="wb-srch-q-ac">
</datalist>
</div>
<div class="form-group submit">
<button type="submit" id="wb-srch-sub" class="btn btn-primary btn-small" name="wb-srch-sub"><span class="glyphicon-search glyphicon"></span><span class="wb-inv">Search</span></button>
</div>
</form>
<form class="mrgn-bttm-xl" data-gc-analytics-chatformname="COVID19ChatBasicWizard" data-gc-analytics-collect="[{"value": "input","emptyField": "Previous"}]"
data-wb-chtwzrd-avatar="https://www.canada.ca/content/dam/sc-pp/default-avatar.png">
<p class="wb-chtwzrd-greetings">Have a question? Start here!</p>
<fieldset id="chtwzrd-q0" class="wb-chtwzrd-first-q">
<legend>What COVID-19 information do you need?</legend>
<ul class="list-unstyled mrgn-tp-md">
<li>
<label>
<input type="radio" name="topic" value="Travel" data-wb-chtwzrd-next="chtwzrd-q6">
<span>Travel</span>
</label>
</li>
<li>
<label>
<input type="radio" name="topic" value="Testing" data-wb-chtwzrd-next="chtwzrd-q9">
<span>Testing</span>
</label>
</li>
<li>
<label>
<input type="radio" name="topic" value="Vaccines" data-wb-chtwzrd-next="chtwzrd-q8">
<span>Vaccines</span>
</label>
</li>
<li>
<label>
<input type="radio" name="topic" value="Income support" data-wb-chtwzrd-next="chtwzrd-q4">
<span>Income support</span>
</label>
</li>
<li>
<label>
<input type="radio" name="topic" value="Health and safety" data-wb-chtwzrd-next="chtwzrd-q1">
<span>Health and safety</span>
</label>
</li>
<li class="chtwzrd-filter" data-chtwzrd-filter="{"filter":["cerp"]}">
<label>
<input type="radio" name="topic" value="Additional economic and financial support" data-wb-chtwzrd-next="chtwzrd-q2">
<span>Additional economic and financial support</span>
</label>
</li>
</ul>
</fieldset>
<fieldset id="chtwzrd-q1" style="display: none;">
<legend>Choose a topic</legend>
<ul class="list-unstyled mrgn-tp-md">
<li>
<label>
<input type="radio" name="health" value="Prevention" data-wb-chtwzrd-next="chtwzrd-q1-1a">
<span>Prevention</span>
</label>
</li>
<li>
<label>
<input type="radio" name="health" value="Risks and spread" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks.html#r">
<span>Risks and spread</span>
</label>
</li>
<li>
<label>
<input type="radio" name="health" value="Symptoms and treatment" data-wb-chtwzrd-next="chtwzrd-q1-2">
<span>Symptoms and treatment</span>
</label>
</li>
<li>
<label>
<input type="radio" name="health" value="" data-wb-chtwzrd-next="chtwzrd-q0">
<span>Go to previous question</span>
</label>
</li>
</ul>
</fieldset>
<fieldset id="chtwzrd-q2" style="display: none;">
<legend>Which type of support are you interested in?</legend>
<ul class="list-unstyled mrgn-tp-md">
<li>
<label>
<input type="radio" name="economic" value="Individuals and families" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/department-finance/economic-response-plan.html#support_for_individuals_and_families">
<span>Individuals and families</span>
</label>
</li>
<li>
<label>
<input type="radio" name="economic" value="Businesses" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/department-finance/economic-response-plan.html#businesses">
<span>Businesses</span>
</label>
</li>
<li>
<label>
<input type="radio" name="economic" value="Sectors" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/department-finance/economic-response-plan.html#industry">
<span>Sectors</span>
</label>
</li>
<li>
<label>
<input type="radio" name="economic" value="Organizations helping Canadians" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/department-finance/economic-response-plan.html#organizations_helping_canadians">
<span>Organizations helping Canadians</span>
</label>
</li>
<li>
<label>
<input type="radio" name="economic" value="" data-wb-chtwzrd-next="chtwzrd-q0">
<span>Go to previous question</span>
</label>
</li>
</ul>
</fieldset>
<fieldset id="chtwzrd-q4" style="display: none;">
<legend>Choose an option</legend>
<ul class="list-unstyled mrgn-tp-md">
<li>
<label>
<input type="radio" name="income" value="Get a list of benefits and support tailored to you" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="https://covid-benefits.alpha.canada.ca/en/start">
<span>Get a list of benefits and support tailored to you</span>
</label>
</li>
<li>
<label>
<input type="radio" name="income" value="" data-wb-chtwzrd-next="chtwzrd-q0">
<span>Go to previous question</span>
</label>
</li>
</ul>
</fieldset>
<fieldset id="chtwzrd-q6" style="display: none;">
<legend>Choose an option</legend>
<ul class="list-unstyled mrgn-tp-md">
<li>
<label>
<input type="radio" name="travel" value="Find out if you can travel to Canada" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="https://travel.gc.ca/travel-covid/travel-restrictions/wizard-start">
<span>Find out if you can travel to Canada</span>
</label>
</li>
<li>
<label>
<input type="radio" name="travel" value="Testing and quarantine requirements" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="https://travel.gc.ca/travel-covid">
<span>Testing and quarantine requirements</span>
</label>
</li>
<li>
<label>
<input type="radio" name="travel" value="Vaccinated travellers entering Canada" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="https://travel.gc.ca/travel-covid/travel-restrictions/covid-vaccinated-travellers-entering-canada">
<span>Vaccinated travellers entering Canada</span>
</label>
</li>
<li>
<label>
<input type="radio" name="travel" value="Travelling within Canada" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="https://travel.gc.ca/travel-covid/travel-restrictions/flying">
<span>Travelling within Canada</span>
</label>
</li>
<li>
<label>
<input type="radio" name="travel" value="Compassionate exemptions" data-wb-chtwzrd-next="none"
data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice/compassionate-entry-limited-release-from-quarantine.html">
<span>Compassionate exemptions</span>
</label>
</li>
<li>
<label>
<input type="radio" name="travel" value="Foreign workers coming to Canada" data-wb-chtwzrd-next="chtwzrd-q7">
<span>Foreign workers coming to Canada</span>
</label>
</li>
<li>
<label>
<input type="radio" name="travel" value="Passport services" data-wb-chtwzrd-next="chtwzrd-q6-1">
<span>Passport services</span>
</label>
</li>
<li>
<label>
<input type="radio" name="travel" value="" data-wb-chtwzrd-next="chtwzrd-q0">
<span>Go to previous question</span>
</label>
</li>
</ul>
</fieldset>
<fieldset id="chtwzrd-q7" style="display: none;">
<legend>You are a foreign worker or a foreign worker employer</legend>
<ul class="list-unstyled mrgn-tp-md">
<li>
<label>
<input type="radio" name="foreign-worker" value="Arriving in Canada and mandatory quarantine" data-wb-chtwzrd-next="none"
data-wb-chtwzrd-url="/en/employment-social-development/services/foreign-workers/employer-compliance/covid-faq.html#h2.01">
<span>Arriving in Canada and mandatory quarantine</span>
</label>
</li>
<li>
<label>
<input type="radio" name="foreign-worker" value="Health requirements and general guidance" data-wb-chtwzrd-next="none"
data-wb-chtwzrd-url="/en/employment-social-development/services/foreign-workers/employer-compliance/covid-faq.html#h2.07">
<span>Health requirements and general guidance</span>
</label>
</li>
<li>
<label>
<input type="radio" name="foreign-worker" value="Compliance and inspections" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/employment-social-development/services/foreign-workers/employer-compliance/covid-faq.html#h2.08">
<span>Compliance and inspections</span>
</label>
</li>
<li>
<label>
<input type="radio" name="foreign-worker" value="" data-wb-chtwzrd-next="chtwzrd-q0">
<span>Go to previous question</span>
</label>
</li>
</ul>
</fieldset>
<fieldset id="chtwzrd-q8" style="display: none;">
<legend>Choose an option</legend>
<ul class="list-unstyled mrgn-tp-md">
<li>
<label>
<input type="radio" name="vaccines" value="About the COVID-19 proof of vaccination" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/immigration-refugees-citizenship/services/canadian-covid-19-proof-vaccination.html">
<span>About the COVID-19 proof of vaccination</span>
</label>
</li>
<li>
<label>
<input type="radio" name="vaccines" value="How to get your Canadian COVID-19 proof of vaccination" data-wb-chtwzrd-next="none"
data-wb-chtwzrd-url="/en/immigration-refugees-citizenship/services/canadian-covid-19-proof-vaccination/get-proof.html">
<span>How to get your Canadian COVID-19 proof of vaccination</span>
</label>
</li>
<li>
<label>
<input type="radio" name="vaccines" value="Using your Canadian COVID-19 proof of vaccination" data-wb-chtwzrd-next="chtwzrd-q8-3">
<span>Using your Canadian COVID-19 proof of vaccination</span>
</label>
</li>
<li>
<label>
<input type="radio" name="vaccines" value="COVID-19 vaccines overview" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/public-health/services/diseases/coronavirus-disease-covid-19/vaccines.html">
<span>COVID-19 vaccines overview</span>
</label>
</li>
<li>
<label>
<input type="radio" name="vaccines" value="Getting a vaccine or a booster" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/public-health/services/diseases/coronavirus-disease-covid-19/vaccines/how-vaccinated.html">
<span>Getting a vaccine or a booster</span>
</label>
</li>
<li>
<label>
<input type="radio" name="vaccines" value="Authorized vaccines" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/health-canada/services/drugs-health-products/covid19-industry/drugs-vaccines-treatments/vaccines.html">
<span>Authorized vaccines</span>
</label>
</li>
<li>
<label>
<input type="radio" name="vaccines" value="Vaccine safety and possible side effects" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/public-health/services/vaccination-children/safety-concerns-side-effects.html">
<span>Vaccine safety and possible side effects</span>
</label>
</li>
<li>
<label>
<input type="radio" name="vaccines" value="" data-wb-chtwzrd-next="chtwzrd-q0">
<span>Go to previous question</span>
</label>
</li>
</ul>
</fieldset>
<fieldset id="chtwzrd-q9" style="display: none;">
<legend>Choose an option</legend>
<ul class="list-unstyled mrgn-tp-md">
<li>
<label>
<input type="radio" name="testing" value="Testing for COVID-19 in Canada" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/symptoms/testing/diagnosing.html">
<span>Testing for COVID-19 in Canada</span>
</label>
</li>
<li>
<label>
<input type="radio" name="testing" value="How to get rapid tests" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/symptoms/testing/diagnosing.html#a2">
<span>How to get rapid tests</span>
</label>
</li>
<li>
<label>
<input type="radio" name="testing" value="Provincial and territorial resources" data-wb-chtwzrd-next="none"
data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/symptoms/provincial-territorial-resources-covid-19.html">
<span>Provincial and territorial resources</span>
</label>
</li>
<li>
<label>
<input type="radio" name="testing" value="Testing and screening in the workplace" data-wb-chtwzrd-next="none"
data-wb-chtwzrd-url="/en/public-health/services/diseases/coronavirus-disease-covid-19/testing-screening-contact-tracing/workplace.html">
<span>Testing and screening in the workplace</span>
</label>
</li>
<li>
<label>
<input type="radio" name="testing" value="Rapid Antigen testing devices" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/health-canada/services/drugs-health-products/covid19-industry/medical-devices/testing/antigen-devices.html">
<span>Rapid Antigen testing devices</span>
</label>
</li>
<li>
<label>
<input type="radio" name="testing" value="Nucleic acid-based testing (including PCR)" data-wb-chtwzrd-next="none"
data-wb-chtwzrd-url="/en/health-canada/services/drugs-health-products/covid19-industry/medical-devices/testing/nucleic-acid-devices.html">
<span>Nucleic acid-based testing (including PCR)</span>
</label>
</li>
<li>
<label>
<input type="radio" name="testing" value="" data-wb-chtwzrd-next="chtwzrd-q0">
<span>Go to previous question</span>
</label>
</li>
</ul>
</fieldset>
<fieldset id="chtwzrd-q1-1a" style="display: none;">
<legend>Choose an option</legend>
<ul class="list-unstyled mrgn-tp-md">
<li>
<label>
<input type="radio" name="prevention" value="Prevention for individuals" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks.html#p">
<span>Prevention for individuals</span>
</label>
</li>
<li>
<label>
<input type="radio" name="prevention" value="Prevention for communities" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks.html#pc">
<span>Prevention for communities</span>
</label>
</li>
<li>
<label>
<input type="radio" name="prevention" value="Wearing masks" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks/about-non-medical-masks-face-coverings.html">
<span>Wearing masks</span>
</label>
</li>
<li>
<label>
<input type="radio" name="prevention" value="Physical distancing and how it helps minimize COVID-19" data-wb-chtwzrd-next="none"
data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks.html#social">
<span>Physical distancing and how it helps minimize COVID-19</span>
</label>
</li>
<li>
<label>
<input type="radio" name="prevention" value="Hygiene" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks.html#hygiene">
<span>Hygiene</span>
</label>
</li>
<li>
<label>
<input type="radio" name="prevention" value="Reduce the spread of COVID-19 in the workspace" data-wb-chtwzrd-next="none"
data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks/guidance-workplaces-covid-19.html">
<span>Reduce the spread of COVID-19 in the workspace</span>
</label>
</li>
<li>
<label>
<input type="radio" name="prevention" value="" data-wb-chtwzrd-next="chtwzrd-q1">
<span>Go to previous question</span>
</label>
</li>
</ul>
</fieldset>
<fieldset id="chtwzrd-q1-2" style="display: none;">
<legend>Choose an option</legend>
<ul class="list-unstyled mrgn-tp-md">
<li>
<label>
<input type="radio" name="symptoms" value="Provincial and territorial self-assessment tools" data-wb-chtwzrd-next="none"
data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/symptoms/provincial-territorial-resources-covid-19.html">
<span>Provincial and territorial self-assessment tools</span>
</label>
</li>
<li>
<label>
<input type="radio" name="symptoms" value="What are the symptoms?" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/symptoms.html#s">
<span>What are the symptoms?</span>
</label>
</li>
<li>
<label>
<input type="radio" name="symptoms" value="How long do symptoms take to appear?" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/symptoms.html#s">
<span>How long do symptoms take to appear?</span>
</label>
</li>
<li>
<label>
<input type="radio" name="symptoms" value="Treatment?" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/symptoms.html#t">
<span>Treatment?</span>
</label>
</li>
<li>
<label>
<input type="radio" name="symptoms" value="Should I call my doctor?" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/public-health/services/diseases/2019-novel-coronavirus-infection/symptoms.html#i">
<span>Should I call my doctor?</span>
</label>
</li>
<li>
<label>
<input type="radio" name="symptoms" value="" data-wb-chtwzrd-next="chtwzrd-q1">
<span>Go to previous question</span>
</label>
</li>
</ul>
</fieldset>
<fieldset id="chtwzrd-q2-1-1" style="display: none;">
<legend>Would you like to learn more about:</legend>
<ul class="list-unstyled mrgn-tp-md">
<li>
<label>
<input type="radio" name="individuals-families" value="Employment Insurance (EI) program" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/department-finance/economic-response-plan.html#Changes_to_Employment_Insurance">
<span>Employment Insurance (EI) program</span>
</label>
</li>
<li>
<label>
<input type="radio" name="individuals-families" value="Canada Recovery Benefit (CRB)" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/department-finance/economic-response-plan.html#Canada_Recovery_Benefit">
<span>Canada Recovery Benefit (CRB)</span>
</label>
</li>
<li>
<label>
<input type="radio" name="individuals-families" value="Canada Recovery Sickness Benefit (CRSB)" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/department-finance/economic-response-plan.html#Canada_Recovery_Sickness_Benefit">
<span>Canada Recovery Sickness Benefit (CRSB)</span>
</label>
</li>
<li>
<label>
<input type="radio" name="individuals-families" value="Canada Recovery Caregiving Benefit (CRCB)" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/department-finance/economic-response-plan.html#Canada_Recovery_Caregiving_Benefit">
<span>Canada Recovery Caregiving Benefit (CRCB)</span>
</label>
</li>
<li>
<label>
<input type="radio" name="individuals-families" value="Mortgage payment deferral" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/department-finance/economic-response-plan.html#mortgage_support">
<span>Mortgage payment deferral</span>
</label>
</li>
<li>
<label>
<input type="radio" name="individuals-families" value="Provincial and territorial support" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/department-finance/economic-response-plan.html#provincial_territorial_support">
<span>Provincial and territorial support</span>
</label>
</li>
<li>
<label>
<input type="radio" name="individuals-families" value="" data-wb-chtwzrd-next="chtwzrd-q2-1">
<span>Go to previous question</span>
</label>
</li>
</ul>
</fieldset>
<fieldset id="chtwzrd-q6-1" style="display: none;">
<legend>Choose an option</legend>
<ul class="list-unstyled mrgn-tp-md">
<li>
<label>
<input type="radio" name="travel-passport" value="Apply for a Canadian passport" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/immigration-refugees-citizenship/services/canadian-passports/new-adult-passport.html">
<span>Apply for a Canadian passport</span>
</label>
</li>
<li>
<label>
<input type="radio" name="travel-passport" value="Renew your passport" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/immigration-refugees-citizenship/services/canadian-passports/renew-adult-passport.html">
<span>Renew your passport</span>
</label>
</li>
<li>
<label>
<input type="radio" name="travel-passport" value="eServiceCanada and appointment support" data-wb-chtwzrd-next="none" data-wb-chtwzrd-url="/en/employment-social-development/services/passport/notice-covid-19.html">
<span>eServiceCanada and appointment support</span>
</label>
</li>
<li>
<label>
<input type="radio" name="travel-passport" value="" data-wb-chtwzrd-next="chtwzrd-q6">
<span>Go to previous question</span>
</label>
</li>
</ul>
</fieldset>
<fieldset id="chtwzrd-q8-3" style="display: none;">
<legend>Choose an option</legend>
<ul class="list-unstyled mrgn-tp-md">
<li>
<label>
<input type="radio" name="use-vaccination-proof" value="When travelling within Canada" data-wb-chtwzrd-next="none"
data-wb-chtwzrd-url="/en/immigration-refugees-citizenship/services/canadian-covid-19-proof-vaccination/how-to-use-to-travel.html#within-canada">
<span>When travelling within Canada</span>
</label>
</li>
<li>
<label>
<input type="radio" name="use-vaccination-proof" value="When travelling internationally" data-wb-chtwzrd-next="none"
data-wb-chtwzrd-url="/en/immigration-refugees-citizenship/services/canadian-covid-19-proof-vaccination/how-to-use-to-travel.html#international">
<span>When travelling internationally</span>
</label>
</li>
<li>
<label>
<input type="radio" name="use-vaccination-proof" value="How to use your proof when you return to Canada" data-wb-chtwzrd-next="none"
data-wb-chtwzrd-url="/en/immigration-refugees-citizenship/services/canadian-covid-19-proof-vaccination/how-to-use-to-travel.html#use">
<span>How to use your proof when you return to Canada</span>
</label>
</li>
<li>
<label>
<input type="radio" name="use-vaccination-proof" value="" data-wb-chtwzrd-next="chtwzrd-q8">
<span>Go to previous question</span>
</label>
</li>
</ul>
</fieldset>
<p class="wb-chtwzrd-farewell wb-inv">Thank you! I have found a page that may help.</p>
<div class="mrgn-tp-md"></div>
<button type="submit" class="btn btn-sm btn-primary btn-former-send" data-wb-chtwzrd-replace="Go to page">Search</button>
<button class="btn btn-sm btn-link wb-chtwzrd-link mrgn-rght-sm">Switch to wizard</button>
</form>
Name: undefined-chat — GET
<form method="GET" class="modal-body body" name="undefined-chat">
<div class="conversation">
<section aria-live="assertive" class="history">
<h3 class="wb-inv">Conversation history</h3>
</section>
<section class="reply">
<h3 class="wb-inv">Reply</h3>
<div class="inputs-zone"></div>
</section>
<div class="form-params"></div>
</div>
<section class="controls">
<h3 class="wb-inv">Controls</h3>
<div class="row">
<div class="col-xs-12"><button type="button" class="btn btn-primary btn-block btn-send">Send<span class="wb-inv"> reply and continue</span></button></div>
</div>
<div class="row">
<div class="col-xs-12 text-center mrgn-tp-sm"><a role="button" class="btn btn-sm btn-link basic-link" href="#wb-chtwzrd-basic">Switch to basic form</a></div>
</div>
</section>
</form>
POST /gc/services/notify
<form id="gc-rprt-prblm-form" action="/gc/services/notify" method="post" class="wb-postback wb-postback-inited wb-init" data-wb-postback="{"success":".gc-rprt-prblm-tggl","failure":".gc-rprt-prblm-tggl"}">
<input name="emailTemplateservcanE" type="hidden" value="ZmVlZGJhY2stcmV0cm9hY3Rpb25AY2FuYWRh">
<input name="emailTemplate" type="hidden" value="90663d71-5f83-4e26-8817-f46db3e05513">
<input name="successUrl" type="hidden" value="/content/canadasite/en/contact/questionsthanks.html">
<input name="failureUrl" type="hidden" value="/content/canadasite/en/contact/questionsfailure.html">
<input type="hidden" name="externalReferer" value="">
<input type="hidden" name="pageTitle" value="Service Canada">
<input type="hidden" name="submissionPage" value="/content/canadasite/en/employment-social-development/corporate/portfolio/service-canada.html">
<input type="hidden" name="lang" value="en">
<input type="hidden" name="pageOwner" value="None/None">
<input name="subject" type="hidden" value="Report a problem or mistake on this page">
<fieldset>
<legend><span class="field-name">Please select all that apply:</span></legend>
<div class="checkbox">
<label for="problem1"><input name="problem1" id="problem1" type="checkbox" value="Yes" data-reveal="#broken" data-gc-analytics-rap="A link, button or video is not working-Un lien, un bouton ou une vidéo ne fonctionne pas">A link, button or
video is not working</label>
<input name="problem1" type="hidden" value="">
</div>
<div class="checkbox">
<label for="problem2"><input name="problem2" id="problem2" type="checkbox" value="Yes" data-reveal="#spelling" data-gc-analytics-rap="It has a spelling mistake-Il y a une erreur d'orthographe ou de grammaire">It has a spelling mistake</label>
<input name="problem2" type="hidden" value="">
</div>
<div class="checkbox">
<label for="problem3"><input name="problem3" id="problem3" type="checkbox" value="Yes" data-reveal="#wrong" data-gc-analytics-rap="Information is missing-Les renseignements sont incomplets">Information is missing</label>
<input name="problem3" type="hidden" value="">
</div>
<div class="checkbox">
<label for="problem4"><input name="problem4" id="problem4" type="checkbox" value="Yes" data-reveal="#outdated" data-gc-analytics-rap=" Information is outdated or wrong-L'information n'est plus à jour ou est erronée">Information is outdated or
wrong</label>
<input name="problem4" type="hidden" value="">
</div>
<div class="checkbox">
<label for="problem5"><input name="problem5" id="problem5" type="checkbox" value="Yes" data-reveal="#find"
data-gc-analytics-rap=" Login error when trying to access an account (e.g. My Service Canada Account)-Message d'erreur à l'ouverture de la session lorsque je tente d'accéder à un compte (ex. Mon dossier Service Canada)">Login error when
trying to access an account (e.g. My Service Canada Account)</label>
<input name="problem5" type="hidden" value="">
</div>
<ul>
<li class="checkbox">
<label for="problem6a"><input name="problem6" id="problem6a" type="checkbox" value="Yes" data-reveal="#find" data-gc-analytics-rap="GC Key access-Accès CléGC">GC Key access</label>
<input name="problem6" type="hidden" value="">
</li>
<li class="checkbox">
<label for="problem7"><input name="problem7" id="problem7" type="checkbox" value="Yes" data-reveal="#find"
data-gc-analytics-rap="SecureKey Concierge (Banking Credential) access-Accès SecureKey Service de Concierge (justificatifs d'identité bancaires)">SecureKey Concierge (Banking Credential) access </label>
<input name="problem7" type="hidden" value="">
</li>
<li class="checkbox">
<label for="problem8"><input name="problem8" id="problem8" type="checkbox" value="Yes" data-reveal="#find"
data-gc-analytics-rap="Personal Access Code (PAC) problems or EI Access Code (AC) problems-Problème avec le Code d'accès personnel (CAP) ou avec le Code d'accès (CA) de l'assurance emploi">Personal Access Code (PAC) problems or EI Access
Code (AC) problems</label>
<input name="problem8" type="hidden" value="">
</li>
<li class="checkbox">
<label for="problem9"><input name="problem9" id="problem9" type="checkbox" value="Yes" data-reveal="#find"
data-gc-analytics-rap="Social Insurance Number (SIN) validation problems-Problème lié à la validation du numéro d'assurance sociale (NAS)">Social Insurance Number (SIN) validation problems</label>
<input name="problem9" type="hidden" value="">
</li>
<li class="checkbox">
<label for="problem10"><input name="problem10" id="problem10" type="checkbox" value="Yes" data-reveal="#find"
data-gc-analytics-rap="Other login error not in this list-Autre erreur lors de l'ouverture de session qui ne figure pas sur cette liste">Other login error not in this list</label>
<input name="problem10" type="hidden" value="">
</li>
</ul>
<div class="checkbox">
<label for="problem11"><input name="problem11" id="problem11" type="checkbox" value="Yes" data-reveal="#find" data-gc-analytics-rap="I can't find what I'm looking for-Je n'arrive pas à trouver ce que je cherche">I can't find what I'm looking
for</label>
<input name="problem11" type="hidden" value="">
</div>
<div class="checkbox">
<label for="problem12"><input name="problem12" id="problem12" type="checkbox" value="Yes" data-reveal="#find" data-gc-analytics-rap="Other issue not in this list-Autre problème qui ne figure pas sur cette liste">Other issue not in this
list</label>
<input name="problem12" type="hidden" value="">
</div>
</fieldset>
<button type="submit" class="btn btn-primary wb-init wb-toggle-inited adapter-wb5-click-inited" id="wb-auto-11">Submit</button>
</form>
Text Content
* Skip to main content * Skip to "About government" * Switch to basic HTML version LANGUAGE SELECTION * Français fr / Gouvernement du Canada SEARCH Search Canada.ca Search MENU Main Menu * Jobs and the workplace * Jobs: home * * Find a job * Training * Hiring and managing employees * Starting a business * Workplace standards * Pensions and retirement * Employment Insurance benefits and leave * * Most requested * View your Records of Employment * Apply for a Social Insurance Number (SIN) * Hire a temporary foreign worker * Immigrate as a skilled worker * Immigration and citizenship * Immigration and citizenship: home * * My application * Visit * Immigrate * Work * Study * Citizenship * New immigrants * Canadians * Refugees and asylum * Enforcement and violations * * Most requested * Sign in or create an account to apply online * Check your application status * Check application processing times * Find an application form * Pay your fees * Find out if you need an eTA or a visa to visit Canada * Have questions? Find answers in the Help Centre * Travel and tourism * Travel and tourism: home * * Travel advice and advisories * COVID-19: Travel, testing and borders * Visit Canada * Travel outside Canada * Air travel * Return to Canada * Canadian passports and travel documents * Canadian attractions, events and experiences * Ask travel * Assistance abroad * Stay connected * * Most requested * COVID-19 vaccinated travellers entering Canada * Use ArriveCAN to enter Canada * Canadian of COVID-19 Proof vaccination for travel * COVID-19 Boarding flights and trains in Canada * Apply for NEXUS * Register as a Canadian abroad * Travel insurance * Business and industry * Business and industry: home * * Starting a business * Business grants and financing * Business taxes * Federal corporations * Hiring and managing employees * International trade and investment * Permits, licences and regulations * Doing business with government * R&D and innovation * Research and business intelligence * Intellectual property and copyright * Maintaining your business * Protecting your business * Insolvency for business * * Most requested * Find a corporation * Report your imported goods * Search for trademarks * Review custom tariffs for importing goods * Find a patent * Import and export from Canada * Name a business * Make changes to your corporation (Online Filing Centre) * Benefits * Benefits: home * * Employment Insurance benefits and leave * Family and caregiving benefits * Public pensions * Student aid and education planning * Housing benefits * Disability benefits * Benefits by audience * Benefits payment dates * Benefits finder * Notify the government of a death * * Most requested * Apply for Employment Insurance * Apply for student loans and grants * Sign in to a Government of Canada online account * Sign up for direct deposit * Submit your EI report * Child and family benefits calculators * Health * Health: home * * Food and nutrition * Diseases and conditions * Vaccines and immunization * Drug and health products * Product safety * Health risks and safety * Healthy living * Indigenous health * Health system and services * Science, research and data * * Most requested * Licensed cultivators, processors and seller of cannabis * Food and product recalls and safety alerts * Canada's food guide * Taxes * Taxes: home * * Income tax * GST/HST * Payroll * Business number * Savings and pension plans * Child and family benefits * Excise taxes, duties, and levies * Charities and giving * * Most requested * My Account * My Business Account * Represent a Client * File a GST/HST return (NETFILE) * Make a payment to the Canada Revenue Agency * Find the next benefit payment date * Environment and natural resources * Environment and natural resources: home * * Weather, climate and hazards * Energy * Natural resources * Agriculture and the environment * Fisheries * Wildlife, plants and species * Pollution and waste management * Environmental conservation and protection * * Most requested * Local weather forecast * Fuel-efficient vehicles * Home energy efficiency * Species at risk * Prepare for severe weather * National security and defence * National security and defenceDefence: home * * National security * Canadian Armed Forces * Defence equipment purchases and upgrades * Transportation security * Securing the border * Cyber security * Jobs in national security and defence * Services and benefits for the military * * Most requested * Jobs in the Canadian Armed Forces * Military ranks * Defence equipment * Current list of terrorist entities * Join the Cadet Program * Canada's Defence policy * Culture, history and sport * Culture, history and sport: home * * Funding - Culture, history and sport * Events, celebrations and commemorations * Cultural landmarks and attractions * Canadian identity and society * Sport * History and heritage * Arts and media * Cultural youth programs * Cultural trade and investment * * Most requested * Visit the Canadian Virtual War Memorial * Anthems and symbols of Canada * Find a CRTC decision * Research your family history * Search census records * Landmarks and attractions in Canada's capital * Policing, justice and emergencies * Policing, justice and emergencies: home * * Policing * Justice * Emergencies * Corrections * Parole, record suspension, expungement and clemency * Victims of crime * * Most requested * Apply/Renew a firearms licence * Get a criminal records check * Apply for a criminal record suspension * What to do during an emergency * Know the law on impaired driving * Help solve a crime * Transport and infrastructure * Transport and infrastructure: home * * Aviation * Marine transportation * Road transportation * Rail transportation * Dangerous goods * Infrastructure * * Most requested * Drone safety * What you can't bring on an airplane * Register your vessel * Child car seat safety * Transporting dangerous goods - Regulations * Canadian Aviation Regulations * Canada and the world * Canada and the world: home * * International offices and emergency contacts * Study, work and travel worldwide * Information by countries and territories * Stories * International relations * Global issues and international assistance * Funding for international initiatives * International trade and investment * * Most requested * COVID-19: Trade, foreign affairs, international trade and development * Find a Canadian scholarship as an international student * International treaties signed by Canada * Find international study or research opportunities in Canada * Contact an embassy or consulate * Contact a foreign representative in Canada * Authenticate a document * Money and finances * Money and financesFinance: home * * Managing your money * Debt and borrowing * Savings and investments * Education funding * Pensions and retirement * Protection from frauds and scams * Financial tools and calculators * Financial literacy programs * Consumer affairs * Insolvency * Taxes * Government finances * Business grants and financing * Financial and money services regulation * * Most requested * Find a bankruptcy or insolvency record * Student loans * Set up direct deposit * Mortgages * Credit report and scores * Make a budget * Rates and contribution limits * Science and innovation * Science and innovation: home * * Research funding and awards * Science subjects * Open data, statistics and archives * Research institutes and facilities * R&D and innovation * Intellectual property and copyright * Directory of scientists and research professionals * Science education resources * * Most requested * National building codes * Official time across Canada * Check sunrise and sunset times * Grants for technological innovation (IRAP) * Federal Science Library * Live view of northern lights cam YOU ARE HERE: 1. Canada.ca 2. Employment and Social Development Canada 3. ESDC Corporate information 4. ESDC Portfolio SERVICE CANADA Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. My Service Canada Account Sign in to access Employment Insurance (EI), Canada Pension Plan (CPP), Canada Pension Plan Disability (CPP-D) and Old Age Security (OAS). MOST REQUESTED * Submit your EI report with the Internet Reporting Service * Benefits payment dates * Records of employment (ROE) * Direct deposit * Job Bank * Guaranteed Income Supplement (GIS) * Forms SERVICES AND INFORMATION EMPLOYMENT INSURANCE Employment Insurance benefits and leave information for workers, families, fishers and sickness, as well as how to apply and submit a report. CANADA PENSION PLAN (CPP) AND OLD AGE SECURITY (OAS) Apply, get information on the CPP, Canada Pension Plan-Disability, OAS pension and related benefits, the Canadian retirement income calculator and retirement planning. SOCIAL INSURANCE NUMBER (SIN) Apply for a SIN, what to do in case of loss or theft of a SIN and information for employees and employers. PASSPORT Applying for a passport, processing times, service locations, and find out what to do if your passport is lost, stolen or damaged. GST/HST CREDIT Quarterly tax-free credit to offset some or all of the GST or HST paid by lower income Canadians. APPRENTICESHIP INCENTIVE GRANTS Taxable cash grant and how to apply. WAGE EARNER PROTECTION PROGRAM (WEPP) File a claim for unpaid wages or other monies when your employer declares bankruptcy or is subject to a receivership. BENEFITS FINDER Find federal, provincial and territorial programs and services in one convenient location. ALL SERVICE CANADA SERVICES A list of services offered by Service Canada. CONTACT US 1. Go online 2. Call us 3. Ask us to call you by using eServiceCanada 4. Visit us VISIT US Do not come to a Service Canada Centre if you: * have symptoms of fever, cough or difficulty breathing * have had contact with a confirmed case of COVID-19 in the past 14 days * have been instructed by local public health authorities to self-isolate due to travel or contact history Continue: Find an open Service Canada Office SERVICE CHANGES DUE TO COVID-19 We urge you not to visit Service Canada Centres unless absolutely necessary. Ask us to help you with the following programs by using eServiceCanada: * Employment Insurance (EI) * Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits * Social Insurance Numbers (SIN) * immediate request for a Passport Service * Veterans Affairs Canada Services We will call you back within 2 business days. Video: Discover the eServiceCanada request form ABOUT SERVICE CANADA * Mandate * Programs * Transparency * Social media terms and conditions * Fraud Awareness and Reporting * Programs and policy development OPEN DATA DATASETS * Canada Pension Plan (CPP) Contributors Tables * Canada Pension Plan (CPP) Maximum Monthly Rates of New Benefits * Benefits Paid in Countries with which Canada has concluded a Social Security Agreement * Monthly Seasonal Adjusted Unemployment Rates by EI Economic Region All related datasets MINISTER * The Honourable Karina Gould Minister of Families, Children and Social Development * Lori MacDonald Senior Associate Deputy Minister of Employment and Social Development and Chief Operating Officer for Service Canada FOLLOW US: * Twitter * YouTube * LinkedIn NEWS * The Governments of Canada and Manitoba announce agreement that will provide nearly $98 million in funding to benefit more families, educators and the child care sector. 2022-02-22 15:38 More: Employment and Social Development Canada news FEATURES Wherever they decide to go, we can help you get them there Funding is available to support your child’s future studies. Find your Canada Summer Job today Hiring for Canada Summer Jobs has begun! Employers are now accepting applications. COVID-19 VIRTUAL ASSISTANT Have a question? Start here! What COVID-19 information do you need? * Travel * Testing * Vaccines * Income support * Health and safety * Additional economic and financial support Choose a topic * Prevention * Risks and spread * Symptoms and treatment * Go to previous question Which type of support are you interested in? * Individuals and families * Businesses * Sectors * Organizations helping Canadians * Go to previous question Choose an option * Get a list of benefits and support tailored to you * Go to previous question Choose an option * Find out if you can travel to Canada * Testing and quarantine requirements * Vaccinated travellers entering Canada * Travelling within Canada * Compassionate exemptions * Foreign workers coming to Canada * Passport services * Go to previous question You are a foreign worker or a foreign worker employer * Arriving in Canada and mandatory quarantine * Health requirements and general guidance * Compliance and inspections * Go to previous question Choose an option * About the COVID-19 proof of vaccination * How to get your Canadian COVID-19 proof of vaccination * Using your Canadian COVID-19 proof of vaccination * COVID-19 vaccines overview * Getting a vaccine or a booster * Authorized vaccines * Vaccine safety and possible side effects * Go to previous question Choose an option * Testing for COVID-19 in Canada * How to get rapid tests * Provincial and territorial resources * Testing and screening in the workplace * Rapid Antigen testing devices * Nucleic acid-based testing (including PCR) * Go to previous question Choose an option * Prevention for individuals * Prevention for communities * Wearing masks * Physical distancing and how it helps minimize COVID-19 * Hygiene * Reduce the spread of COVID-19 in the workspace * Go to previous question Choose an option * Provincial and territorial self-assessment tools * What are the symptoms? * How long do symptoms take to appear? * Treatment? * Should I call my doctor? * Go to previous question Would you like to learn more about: * Employment Insurance (EI) program * Canada Recovery Benefit (CRB) * Canada Recovery Sickness Benefit (CRSB) * Canada Recovery Caregiving Benefit (CRCB) * Mortgage payment deferral * Provincial and territorial support * Go to previous question Choose an option * Apply for a Canadian passport * Renew your passport * eServiceCanada and appointment support * Go to previous question Choose an option * When travelling within Canada * When travelling internationally * How to use your proof when you return to Canada * Go to previous question Thank you! I have found a page that may help. Search Switch to wizard Open chat wizard COVID-19 Virtual Assistant × COVID-19 VIRTUAL ASSISTANT Restart from the beginningMinimize chat wizard CONVERSATION HISTORY REPLY CONTROLS Send reply and continue Switch to basic form WHAT COVID-19 INFORMATION DO YOU NEED? * Travel * Find out if you can travel to Canada * Testing and quarantine requirements * Vaccinated travellers entering Canada * Travelling within Canada * Compassionate exemptions * Foreign workers coming to Canada * Arriving in Canada and mandatory quarantine * Health requirements and general guidance * Compliance and inspections * Passport services * Apply for a Canadian passport * Renew your passport * eServiceCanada and appointment support * Testing * Testing for COVID-19 in Canada * How to get rapid tests * Provincial and territorial resources * Testing and screening in the workplace * Rapid Antigen testing devices * Nucleic acid-based testing (including PCR) * Vaccines * About the COVID-19 proof of vaccination * How to get your Canadian COVID-19 proof of vaccination * Using your Canadian COVID-19 proof of vaccination * When travelling within Canada * When travelling internationally * How to use your proof when you return to Canada * COVID-19 vaccines overview * Getting a vaccine or a booster * Authorized vaccines * Vaccine safety and possible side effects * Income support * Get a list of benefits and support tailored to you * Health and safety * Prevention * Prevention for individuals * Prevention for communities * Wearing masks * Physical distancing and how it helps minimize COVID-19 * Hygiene * Reduce the spread of COVID-19 in the workspace * Risks and spread * Symptoms and treatment * Provincial and territorial self-assessment tools * What are the symptoms? * How long do symptoms take to appear? * Treatment? * Should I call my doctor? * Additional economic and financial support * Individuals and families * Support for businesses * Support for sectors * Organizations helping Canadians Report a problem or mistake on this page Please select all that apply: A link, button or video is not working It has a spelling mistake Information is missing Information is outdated or wrong Login error when trying to access an account (e.g. My Service Canada Account) * GC Key access * SecureKey Concierge (Banking Credential) access * Personal Access Code (PAC) problems or EI Access Code (AC) problems * Social Insurance Number (SIN) validation problems * Other login error not in this list I can't find what I'm looking for Other issue not in this list Submit THANK YOU FOR YOUR HELP! You will not receive a reply. For enquiries, contact us. SHARE THIS PAGE * Blogger * Diigo * Email * Facebook * Gmail * LinkedIn® * MySpace * Pinterest * reddit * TinyURL * tumblr * Twitter * Whatsapp * Yahoo! Mail No endorsement of any products or services is expressed or implied. Share this page Date modified: 2022-01-19 ABOUT GOVERNMENT * Contact us * Departments and agencies * Public service and military * News * Treaties, laws and regulations * Government-wide reporting * Prime Minister * About government * Open government ABOUT THIS SITE * Social media * Mobile applications * About Canada.ca * Terms and conditions * Privacy Top of page