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Submitted URL: https://marketing.e-emphasys.com/acton/ct/24489/s-0482-2202/Bct/l-dyn-contact-04f3/l-dyn-contact-04f3:7525/ct7_0/1/lu?sid=TV2:Tip...
Effective URL: https://e-emphasys.com/customer-success/titan-machinery-customer-story/
Submission: On February 08 via api from US — Scanned from DE
Effective URL: https://e-emphasys.com/customer-success/titan-machinery-customer-story/
Submission: On February 08 via api from US — Scanned from DE
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e-Emphasys
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TITAN MACHINERY INC.
CUSTOMER CASE STUDY
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1. Home
2. Customer Success
3. Titan Machinery Inc Customer Story
E-EMPHASYS EXPANDS US DEALER FOOTPRINT WITH ADDITION OF TITAN MACHINERY
e-Emphasys is pleased that Titan Machinery Inc., a leading dealer network of
full-service agricultural and construction equipment stores, has chosen the
e-Emphasys Dealer Management Platform to provide employees with state-of-the-art
capabilities for serving customers and improving operational efficiency. Titan
will leverage key components like mobility for sales and support, leading-edge
equipment management, advanced inventory management, and fully integrated data
analytics to stay closely connected with customers and be more proactive in
meeting their equipment needs.
“Regardless of business cycles, our customers are continuously looking for every
possible advantage to grow their bottom line. Improving how they operate and
manage their equipment has a tremendous impact,” stated David Meyer, Titan’s
CEO. “This means we need to give our Expert Team the best tools available to
serve customers and get their work done. e-Emphasys demonstrated to us that
their system is built on effective business processes, that they’re already
taking advantage of the latest technologies, and that they’re looking ahead to
what’s next for equipment dealerships. This means we can use their off-the-shelf
capabilities and their experience at over 400 locations, globally, to deploy
quickly and serve customers better, while better managing our IT costs.”
> “e-Emphasys demonstrated to us that their system is built on effective
> business processes, that they’re already taking advantage of the latest
> technologies, and that they’re looking ahead to what’s next for equipment
> dealerships. This means we can use their off-the-shelf capabilities and their
> experience at over 400 locations, globally, to deploy quickly and serve
> customers better, while better managing our IT costs.”
>
>
>
> – David Meyer, CEO
>
> Titan Machinery Inc.
Farm and construction equipment continue to evolve to meet the increasing
production requirements of farms and jobsites. Precision agriculture, machine
control and guidance, and digital and telematics-based product support are
mainstream and progressing rapidly. These and other advancements require
equipment that is connected, data-driven, and continuously monitored and
optimized for the work being done. In turn, equipment dealers must have
expertise along with timely and accurate customer and machine information to
help things run smoothly, despite the increasing complexity.
TITAN MACHINERY
HEADQUARTERED:
Fargo, North Dakota
FOUNDED:
1980
LOCATIONS:
74 locations in the US
EMPLOYEES:
Around 2000
INDUSTRIES:
Agriculture, Construction, Aggregate and Forestry
OEMs:
Case IH, New Holland Agriculture, Case Construction, New Holland Construction,
McCloskey International and more
“We selected e-Emphasys after conducting a thorough review of available dealer
management systems across the areas of functionality, technology, support,
viability, vision and cost,” said Jeff Bowman, Chief Experience Officer at
Titan. “We need a system that is easy to use at each of our 74 U.S. stores,
capable of managing our diverse business with little or no customization, and
uses the latest digital and data tools to provide our customers with unmatched
support. e-Emphasys leads in these areas and is eager to collaborate on new
advances in ag and construction systems, so we’re excited to establish this new
partnership.”
> “We selected e-Emphasys after conducting a thorough review of available dealer
> management systems across the areas of functionality, technology, support,
> viability, vision and cost.”
>
>
>
> – Jeff Bowman, Chief Experience Officer
>
> Titan Machinery Inc.
“At e-Emphasys our passion is building lasting partnerships with our customers.
We are especially excited about our partnership with Titan Machinery because
they are looking to find every advantage for their employees and customers, and
quickly,” said Milind Bagade, CEO of e-Emphasys. “This will make full use of our
highly integrated platform to drive rapid results and support our commitment to
further advance field and management solutions that enable equipment industry
leadership.”
> “At e-Emphasys our passion is building lasting partnerships with our
> customers. We are especially excited about our partnership with Titan
> Machinery because they are looking to find every advantage for their employees
> and customers, and quickly.”
>
>
>
> – Milind Bagade, CEO
>
> e-Emphasys Technologies Inc.
The e-Emphasys Dealer Management Platform incorporates a full suite of dealer
management capabilities, including: Advanced and integrated ERP and CRM; mobile
sales, field service and inspection applications; machine connectivity through
IoT, telematics and RFID; customer portals; business intelligence (BI) and
reporting; artificial intelligence (AI) to predict and optimize; integrated
industry best practice process templates; and enhanced document management,
among others. The end-to-end platform is available on any device, browser or
database, and can be deployed in the cloud or on-premise.
Categories: Customer Success, Success Story
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Contact info
* Location:
2501 Weston Pkwy, Suite 101, Cary, NC 27513
* Phone:
919 657 6565
* E-mail:
info@e-emphasys.com
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