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NEXT IN BUSINESS


USE AI TO MAKE CONTROLLING COSTS A BREEZE

As competition and market pressures grow, customer service teams are still
expected to deliver. But costs are growing, too. Read our playbook to discover
AI for CX, a secret weapon that can help you take on these challenges right now
– and in the future.

Get the playbook Get the playbook
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THE THREE BIG PRESSURE POINTS


CUSTOMER EXPECTATIONS ARE GROWING

Businesses are expected to provide a personalized service to customers at scale.
Yet higher ticket volumes are resulting in companies spending more to keep up.
AI helps you to control costs while meeting demands 24/7 and delivering an
exceptional experience to your customers.


THE LOAD ON AGENTS IS INCREASING

Agents are having to navigate complex environments to get the simplest tasks
done. This is affecting efficiency, quality of service, and the rate of agent
churn. By implementing AI, you’ll have the tools to make each agent more
productive. And you’ll reduce the need to hire more people.


BUSINESS CHANGES ARE COMING IN FAST

The rapid shift to digital means that businesses of all sizes need to innovate.
New products, services, and strategies are being created in an attempt to keep
up. Utilizing an AI solution built for CX – and that can be instantly set up to
start adding value from day one – is the key to success.


GET THE PLAYBOOK


DISCOVER THE POWER OF AI FOR CX

Boost your productivity. Future-proof experiences. All without compromise. Find
out how AI is the best investment and a critical strategy for controlling costs.




INFOGRAPHICS


WORK SMARTER, NOT HARDER

Get specific data tailored to your industry with our infographics. Each shines a
light on how we help businesses control costs while delivering a five-star
service.

 * Retail
 * Financial services
 * Manufacturing
 * Technology


RESOURCES


ZENDESK AI


TAKE A LEAP AHEAD WITH AI

Ready in minutes. And optimized to hit the ground running for your CX
operations. Zendesk AI helps you deliver round-the-clock support without adding
more to your team’s plate.

Learn about Zendesk AI


TECH ALLIANCE


EXPLORE ZENDESK APPS

Zendesk Marketplace has integrations that work with your existing tech stack to
deliver more connected and immersive experiences.

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TAKE ZENDESK AI FOR A SPIN

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needs, set your team up for success, and keep your business in sync. All thanks
to the capabilities of AI.

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