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Submitted URL: http://darwin.cx/
Effective URL: https://www.darwin.cx/
Submission: On August 21 via manual from US — Scanned from IT
Effective URL: https://www.darwin.cx/
Submission: On August 21 via manual from US — Scanned from IT
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SolutionsProductResourcesCompanyPricingSign in Book a Demo MINIMIZE EFFORT. MAXIMIZE RESULTS. All of the online and offline solutions you need to efficiently manage, activate, and monetize your audience for growth. Book a Demo Get Started WHAT WE DO Darwin CX is a full service solutions provider, purpose-built to power your recurring revenue business. Learn More INDUSTRIES WE SERVE If you’re a business-to-consumer company that relies on recurring revenue, Darwin CX has the tools to power your business. PUBLISHING Built by publishers for publishers, Darwin CX offers an exhaustive list of human-lead and technology-powered solutions that enable real-time visibility and direct access to all of your customers’ data. Learn More MEMBERSHIP ORGANIZATIONS Understand the needs and behaviors of each member to create a drumbeat of relevant messages and offers that will increase engagement and turn passive members into loyal advocates. Learn More SUBSCRIPTION BOX Build, launch, promote, optimize, and scale your subscription box business without complex tech configurations, costly third-party tools, or restricted access to your own customers’ data. Learn More ROLE-BASED SOLUTIONS Whatever your role, quickly and easily access the metrics, reports, and tools your team needs to succeed with our customized dashboards and functionality. MARKETERS Do twice as much in half the time with a robust set of in-app marketing and fulfillment solutions. Easily turn customer insights into tailored digital experiences by accessing all of your most important customer data, reports, and dashboards all in one place. * Campaign Builder * Email Automation * Direct Mail Management * Real Time Offers * Marketing Analytics MANAGEMENT Stay on top of all your key metrics with a combination of turnkey and customized management-specific reports, while empowering your team with the tools and features they need to create ROI-maximizing customer experiences. * Management Dashboard * ROI Reporting * CLTV Tracking * Reduced 3rd Party Reliance CONSULTANTS Simplify your workload with a single source for all your clients’ magazine management and fulfillment needs, business intelligence and data analytics, web & mobile engagement tools, contact center, reporting, and more! * Single Source Solution * Cost Savings * Reduced Complexity * Data Fidelity on in-Conversion FINANCE Streamline your company’s investments by tapping into a single solution that allows you to quickly manage and report your revenue, while unlocking tools that will help your marketing team maximize revenue and minimize churn. * Finance Dashboard * On-Demand Reporting * Business Intelligence Tools * Cost Savings Learn More PRODUCTS Our portfolio of best-in-class tools and services means the end of multiple vendors and inefficient, stitched-together solutions. With Darwin CX, you can choose the tools and services you need with the confidence that they will work together seamlessly. CORE Darwin CX empowers publishers with industry-standard tools that ensure the stability of your business while continuously releasing new digital functionality to help you build best-in-class digital customer experiences. Learn More CONCIERGE Reduce the complexity of your vendor list, workflow, and budgets with all of your on- and off-line services under one roof and supported by a single, dedicated Customer Success Manager, from fulfillment, audit and accounting services, customer care, outbound calling, remittance processing, and more! Learn More CONVERT Tap into new streams of revenue with a seamless paywall experience that will grow your audience by engaging with casual browsing prospects and converting them to known audiences and customers. Learn More CDP Collect valuable customer insights across a wide range of on- and off-line sources, then turn these insights into personalized customer interactions with minimal effort and maximum results. Learn More COMMUNITY Create engaged members with marketing tools designed to optimize your memberships, from acquisition to retention right through to member loyalty. Real-time data access lets you quickly spot (and fix) retention issues, and capitalize on positive member behavior and trends. Learn More CUSTOMIZE Unlock efficiencies and savings with our industry-revolutionizing print-from-platform capabilities. ‘Automagically’ pull in your variable customer data to build and send lettershop projects directly to our premium print provider, eliminating the need for minimum print quantities and inventory stocking fees, all without ever leaving the app! Learn More CRATE Quickly build, launch, promote, track, and optimize your consumer subscription boxes with our turnkey off-line support solutions and intuitive, self-serve in-app features, from bundling, couponing, price testing, auto-renewal, variable renewal pricing, fulfillment tracking, and more! Learn More SEE WHAT OUR CUSTOMERS ARE SAYING Subscriber and membership growth is a key part of our strategy. Kudos to Darwin for committing resources to developing a new platform in a space that hasn't seen innovation on this scale in decades. Ken Hunt EVP & Group Publisher at SJC Media Group As we began our data aggregation journey, the issue of data hygiene became increasingly apparent to us, Darwin’s AI-based deduplication capabilities allow us to resolve customer identities, regardless of where the data originates, leaving us with a unified customer profile that we feel confident in. That, in turn, allowed us to launch omnichannel experiences. Kate Hickey CEO at Irish Studio “With a diverse range of acquisition channels (including more than 60 retail stores), a highly sophisticated renewal matrix, and complex and frequently changing subscription gift offers, Australian Geographic presents a few rather unique challenges. The Darwin system has given us a number of new ways to promote and retain subscriptions and we’re currently outperforming Australian industry benchmarks both in retention and acquisition.” Cornelia Schulze Former COO at Australian Geographic Pty. Ltd. By leveraging Darwin’s ever-growing functionality, ZoomerMedia has seen record growth across all their platforms. As our first-party data increases in value, we are most excited about being able to expand into new lines of business. Omri Tintpulver COO at ZoomerMedia The complexity of a subscription business is widely underestimated and not well understood. While the conversion to Darwin required a fundamental change to our business, it has been well worth it. Travis Lunau Director of Marketing at Cottage Life Subscriber and membership growth is a key part of our strategy. Kudos to Darwin for committing resources to developing a new platform in a space that hasn't seen innovation on this scale in decades. Ken Hunt EVP & Group Publisher at SJC Media Group As we began our data aggregation journey, the issue of data hygiene became increasingly apparent to us, Darwin’s AI-based deduplication capabilities allow us to resolve customer identities, regardless of where the data originates, leaving us with a unified customer profile that we feel confident in. That, in turn, allowed us to launch omnichannel experiences. Kate Hickey CEO at Irish Studio “With a diverse range of acquisition channels (including more than 60 retail stores), a highly sophisticated renewal matrix, and complex and frequently changing subscription gift offers, Australian Geographic presents a few rather unique challenges. The Darwin system has given us a number of new ways to promote and retain subscriptions and we’re currently outperforming Australian industry benchmarks both in retention and acquisition.” Cornelia Schulze Former COO at Australian Geographic Pty. Ltd. By leveraging Darwin’s ever-growing functionality, ZoomerMedia has seen record growth across all their platforms. As our first-party data increases in value, we are most excited about being able to expand into new lines of business. Omri Tintpulver COO at ZoomerMedia * * * * * SOC SOC 2 PCI-DSS RESOURCE CENTER Darwin CX keeps its finger on the pulse of all the things that impact your business so you don’t have to. Find out what we’re learning, and how we’re using these insights to transform an industry. CORE VOGUE'S SEAMLESS INTEGRATION: BLENDING PRINT AND DIGITAL FOR AN ENGAGING CUSTOMER EXPERIENCE Learn More Digital Transformation NAVIGATING THE FUTURE: SUBSCRIPTION-BASED PUBLISHING TRENDS AND PREDICTIONS Learn More CORE THE NATURE CONSERVANCY USES ITS PRINT MAGAZINE TO CONNECT WITH DONORS Learn More LET'S CHAT! We'd love to hear more about your business and how Darwin CX can help you do all the things you need to succeed. Book a Demo A single source of real-time customer insights, campaign management, fulfillment, financial reporting, and more. Product CoreCrateCommunityCDP Solutions PublishingSubscription BoxesAssociationsMembershipsSubscription ManagementCustomer CommunicationFulfillmentCall Center About Company Resources ArticlesWebinarsGuides and EbooksTemplates and Checklist Subscribe for updates Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Email* * I agree to Darwin CX storing my information for future communication. You can unsubscribe from these communications at any time. Copyright © 2024 DarwinCX Data Processing Agreement Privacy Policy By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Reject All Accept All Cookies PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. 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