delighted.com Open in urlscan Pro
52.55.88.180 Public Scan

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Submitted URL:
https://delighted.com/?utm_campaign=survey_powered1&utm_content=head&utm_medium=email&utm_source=delighted...
Effective URL:
https://delighted.com/?utm_campaign=survey_powered1&amp%3Butm_content=head&amp%3Butm_medium=email&amp%3Butm_source=del...
Submission: On January 05 via api (January 5th 2022, 4:37:41 pm UTC) from US — Scanned from DE

Form analysis
6 forms found in the DOM

Name: form-signup-92406 — POST https://app.delighted.com/account

<form novalidate="novalidate" onsubmit="window.addCsrfToken(this);" action="https://app.delighted.com/account" accept-charset="UTF-8" method="post" name="form-signup-92406" class="form-signup-92406">
  <input name="utf8" type="hidden" value="✓">
  <input type="text" name="comment" id="comment" class="hp">
  <input type="hidden" name="platform_id" id="platform_id">
  <input type="hidden" name="survey_type_id" id="survey_type_id" value="">
  <input type="hidden" name="base_url" value="https://app.delighted.com">
  <div class="cols cols-24 cols-gutters-1 cols-vertical-collapse">
    <div class="col-1-to-8">
      <input placeholder="Your email address" class="sign-up-form-first-input full-width" name="account[owner_attributes][email]" autocomplete="off" type="email">
    </div>
    <div class="col-9-to-16">
      <input placeholder="Choose a password" class="full-width" name="account[owner_attributes][password]" autocomplete="off" type="password">
    </div>
    <div class="col-17-to-23">
      <button name="button" type="submit" class="btn btn-primary-purple btn-white-bg-when-disabled sign-up-form-btn full-width">Get started</button>
    </div>
    <div class="col-24-to-24">
      <div class="sign-up-form-or">or</div>
    </div>
  </div>
  <input hidden="hidden" name="signup_page" value="https://delighted.com/?utm_campaign=survey_powered1&amp;amp%3Butm_content=head&amp;amp%3Butm_medium=email&amp;amp%3Butm_source=delighted_survey">
</form>

Name: form-google-signup-92406 — POST https://app.delighted.com/auth/sso

<form onsubmit="window.addCsrfToken(this);" action="https://app.delighted.com/auth/sso" accept-charset="UTF-8" method="post" name="form-google-signup-92406" class="form-google-signup-92406">
  <input name="utf8" type="hidden" value="✓">
  <input type="hidden" name="provider" id="provider" value="google">
  <input type="hidden" name="process" id="process" value="sign_up">
  <input type="hidden" name="survey_type_id" id="survey_type_id" value="">
  <button name="button" type="submit" class="btn btn-subtle google-oauth-btn google-oauth-btn-marketing">Sign up with Google</button>
  <input hidden="hidden" name="signup_page" value="https://delighted.com/?utm_campaign=survey_powered1&amp;amp%3Butm_content=head&amp;amp%3Butm_medium=email&amp;amp%3Butm_source=delighted_survey">
</form>

Name: form-signup-57268 — POST https://app.delighted.com/account

<form onsubmit="window.addCsrfToken(this);" novalidate="novalidate" action="https://app.delighted.com/account" accept-charset="UTF-8" method="post" name="form-signup-57268" class="form-signup-57268">
  <input name="utf8" type="hidden" value="✓">
  <input name="action_url" type="hidden" value="/account">
  <input type="text" name="comment" id="comment" class="hp">
  <input type="hidden" name="platform_id" id="platform_id">
  <input type="hidden" name="survey_type_id" id="survey_type_id" value="">
  <input type="hidden" name="base_url" value="https://app.delighted.com">
  <div class="cols cols-24 cols-gutters-1 cols-vertical-collapse">
    <div class="col-1-to-8">
      <input placeholder="Your email address" class="sign-up-form-first-input full-width" name="account[owner_attributes][email]" autocomplete="off" type="email">
    </div>
    <div class="col-9-to-16">
      <input placeholder="Choose a password" class="full-width" name="account[owner_attributes][password]" autocomplete="off" type="password">
    </div>
    <div class="col-17-to-24">
      <button name="button" type="submit" class="btn btn-primary-purple btn-white-bg-when-disabled sign-up-form-btn full-width">Get started</button>
    </div>
  </div>
  <input hidden="hidden" name="signup_page" value="https://delighted.com/?utm_campaign=survey_powered1&amp;amp%3Butm_content=head&amp;amp%3Butm_medium=email&amp;amp%3Butm_source=delighted_survey">
</form>

Name: form-signup-97678 — POST https://app.delighted.com/account

<form novalidate="novalidate" onsubmit="window.addCsrfToken(this);" action="https://app.delighted.com/account" accept-charset="UTF-8" method="post" name="form-signup-97678" class="form-signup-97678">
  <input name="utf8" type="hidden" value="✓">
  <input type="text" name="comment" id="comment" class="hp">
  <input type="hidden" name="platform_id" id="platform_id">
  <input type="hidden" name="survey_type_id" id="survey_type_id" value="">
  <input type="hidden" name="base_url" value="https://app.delighted.com">
  <div class="cols cols-24 cols-gutters-1 cols-vertical-collapse">
    <div class="col-1-to-8">
      <input placeholder="Your email address" class="sign-up-form-first-input full-width" name="account[owner_attributes][email]" autocomplete="off" type="email">
    </div>
    <div class="col-9-to-16">
      <input placeholder="Choose a password" class="full-width" name="account[owner_attributes][password]" autocomplete="off" type="password">
    </div>
    <div class="col-17-to-23">
      <button name="button" type="submit" class="btn btn-primary-purple btn-white-bg-when-disabled sign-up-form-btn full-width">Get started</button>
    </div>
    <div class="col-24-to-24">
      <div class="sign-up-form-or">or</div>
    </div>
  </div>
  <input hidden="hidden" name="signup_page" value="https://delighted.com/?utm_campaign=survey_powered1&amp;amp%3Butm_content=head&amp;amp%3Butm_medium=email&amp;amp%3Butm_source=delighted_survey">
</form>

Name: form-google-signup-97678 — POST https://app.delighted.com/auth/sso

<form onsubmit="window.addCsrfToken(this);" action="https://app.delighted.com/auth/sso" accept-charset="UTF-8" method="post" name="form-google-signup-97678" class="form-google-signup-97678">
  <input name="utf8" type="hidden" value="✓">
  <input type="hidden" name="provider" id="provider" value="google">
  <input type="hidden" name="process" id="process" value="sign_up">
  <input type="hidden" name="survey_type_id" id="survey_type_id" value="">
  <button name="button" type="submit" class="btn btn-subtle google-oauth-btn google-oauth-btn-marketing">Sign up with Google</button>
  <input hidden="hidden" name="signup_page" value="https://delighted.com/?utm_campaign=survey_powered1&amp;amp%3Butm_content=head&amp;amp%3Butm_medium=email&amp;amp%3Butm_source=delighted_survey">
</form>

Name: form-signup-64431 — POST https://app.delighted.com/account

<form onsubmit="window.addCsrfToken(this);" novalidate="novalidate" action="https://app.delighted.com/account" accept-charset="UTF-8" method="post" name="form-signup-64431" class="form-signup-64431">
  <input name="utf8" type="hidden" value="✓">
  <input name="action_url" type="hidden" value="/account">
  <input type="text" name="comment" id="comment" class="hp">
  <input type="hidden" name="platform_id" id="platform_id">
  <input type="hidden" name="survey_type_id" id="survey_type_id" value="">
  <input type="hidden" name="base_url" value="https://app.delighted.com">
  <div class="cols cols-24 cols-gutters-1 cols-vertical-collapse">
    <div class="col-1-to-8">
      <input placeholder="Your email address" class="sign-up-form-first-input full-width" name="account[owner_attributes][email]" autocomplete="off" type="email">
    </div>
    <div class="col-9-to-16">
      <input placeholder="Choose a password" class="full-width" name="account[owner_attributes][password]" autocomplete="off" type="password">
    </div>
    <div class="col-17-to-24">
      <button name="button" type="submit" class="btn btn-primary-purple btn-white-bg-when-disabled sign-up-form-btn full-width">Get started</button>
    </div>
  </div>
  <input hidden="hidden" name="signup_page" value="https://delighted.com/?utm_campaign=survey_powered1&amp;amp%3Butm_content=head&amp;amp%3Butm_medium=email&amp;amp%3Butm_source=delighted_survey">
</form>

Text Content

 * Product
 * Pricing

 * Resources
 * Sign in


 * Product
 * Pricing
 * Resources
 * Sign in

 


THE FASTEST AND EASIEST WAY TO GATHER ACTIONABLE CUSTOMER, PRODUCT, AND EMPLOYEE
FEEDBACK

Collect and analyze feedback with Delighted, the self-serve experience
management platform of choice for the world’s top brands. Get set up in minutes,
no technical knowledge required.

Sign up now and send surveys for free.

Get started
or
Sign up with Google
Get started



EVERY SECOND, 45 PEOPLE ANSWER A DELIGHTED SURVEY

Choose from 8 ready-made survey templates and 6 survey delivery methods.

Net Promoter Score surveys
Customer Satisfaction Score surveys
Product/Market Fit surveys
Employee Net Promoter Score surveys
Customer Effort Score surveys
Smileys surveys
5-star surveys
Thumbs up/down surveys
Email
Web
Link
Kiosk
iOS SDK
Create


CREATE CUSTOMER AND EMPLOYEE SURVEYS IN SECONDS. NO EXPERTISE REQUIRED.

Create best practice surveys your audience will actually enjoy. That means
higher survey response rates and more actionable feedback. Delighted’s intuitive
survey creator makes it easier than ever.


CUSTOMIZE TO YOUR BRAND

Align the look and feel of your survey with your brand with ease. Add your logo,
customize colors, create a branded survey page — all in Delighted.


PERSONALIZE THE QUESTION

Tailor your survey to each recipient’s situation. Address the survey directly to
them, and ask about their specific product or interaction.


QUICK AND SIMPLE SETUP

Create surveys optimized to work perfectly on desktop, mobile, and across
channels (email, web, kiosk) with the easy-to-use web setup experience.


GET MORE DETAILED FEEDBACK

Follow up the rating question with an open-ended feedback question, and add up
to 10 additional questions to drive even more insight.

Deliver


DELIVER CUSTOMER FEEDBACK AND EMPLOYEE EXPERIENCE SURVEYS ACROSS CHANNELS.

Control when and where surveys are delivered for point-in-time feedback at key
points in the customer journey and employee lifecycle. No code required.


MULTI-CHANNEL DELIVERY

Deliver surveys through email, your website, or via link. Your audience responds
directly within the channel for better response rates.


AUTOMATED SURVEYING

Schedule ongoing surveys by time interval and trigger surveys via integrations
or based on custom events with the Delighted REST API.


MULTI-LANGUAGE SUPPORT

Want feedback from all over the world? Localize your surveys to 30+ languages
for an all-inclusive view of customer and employee sentiment.


PREVENTS OVER-SURVEYING

Delighted increases response rates and protects your brand by automatically
ensuring no one gets too many surveys.

Analyze


ANALYZE FEEDBACK WITH AI-DRIVEN ANALYTICS AND REALTIME REPORTING.

Uncover insights with easy-to-use, yet powerful tools driven by Delighted AI.


REALTIME DASHBOARD

As soon as someone shares feedback, it is instantly available to you and your
team in your dashboard for exploration.


FEEDBACK SCORING AND REPORTS

Calculate scores (NPS, eNPS, CSAT, PMF, CES) automatically and generate
comprehensive reports for all of your feedback.


SEGMENTATION AND TRENDS

Slice and dice feedback by property, tags, keywords, time periods, and scores.
Surface feedback trends automatically with Smart Trends.


SURVEY PERFORMANCE METRICS

Get a comprehensive view into survey delivery, response rates, comment rates,
bounce rates, and unsubscribes for each survey channel.

Act


ACT ON FEEDBACK INSIGHTS TO REDUCE CHURN AND FUEL GROWTH.

Give your team a pulse on user sentiment and the ability to take action. Turning
unhappy customers into fans, and fans into advocates has never been easier.


INFORM DECISIONS

Route reports and alerts directly to the people who can make a difference. Stay
on top of evolving expectations and inspire lasting loyalty.


CLOSE THE LOOP

Connect Delighted to your help desk, CRM, and other mission-critical apps to
turn unhappy customers into your biggest fans.


ENGAGE PROMOTERS

Automate post-survey follow-up, encouraging brand advocacy on 3rd-party sites
and engagement from loyal customers.


PUBLISH TESTIMONIALS

Share positive feedback on your site with Testimonials, a premium paid feature.
Boost conversions with valuable social proof.

Connect


SEAMLESSLY INTEGRATE

Discuss feedback in Slack, trigger surveys from Stripe, sync feedback to
Salesforce, store all your feedback in your data warehouse, and more.


SHOPIFY

Automatically send to customers after they place an order on your store.


SALESFORCE

Trigger Delighted surveys and sync responses to your contacts in Salesforce.


SLACK

Send your Delighted feedback into Slack channels.


AND MORE!

View all 45 of our integrations


START COLLECTING FEEDBACK FROM CUSTOMERS AND EMPLOYEES TODAY

Sign up now and send surveys for free. You’re minutes away from getting
feedback!

Get started
or
Sign up with Google
Get started


BUILT BY PEOPLE WHO CARE DEEPLY ABOUT CUSTOMER EXPERIENCE

Created and run by a team who believes that great experiences are first and
foremost.

Have a question? We want to help. We answer all our email as fast as humanly
possible.

It’s your data, we are only stewards of it. Export it all, anytime you want,
with a single click.

We do everything in our power to ensure your account and data are secure.


PRODUCT

 * NPS
 * eNPS
 * CSAT
 * CES
 * 5-star
 * Smileys
 * Thumbs
 * PMF
 * Email
 * Web
 * Link
 * iOS SDK


 

 * Reporting
 * Delighted AI
 * Testimonials
 * Features
 * Integrations
 * Customers
 * Enterprise
 * Pricing
 * Live demo


RESOURCES

 * What is NPS?
 * NPS examples
 * NPS calculator
 * NPS benchmarks
 * What is CSAT?
 * What is CES?


HELP

 * Help Center
 * Mobile app
 * API docs
 * Contact


COMPANY

 * Delighted + Qualtrics
 * Partners
 * Blog
 * Jobs
 * Security
 * Terms
 * Privacy
 * Cookie-Präferenzen

© 2013–2022 Delighted, LLC

   

NPS is a registered trademark, and Net Promoter Score and Net Promoter System
are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred
Reichheld.


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Introducing the Square integration

delighted.com Open in urlscan Pro 52.55.88.180 Public Scan

Form analysis 6 forms found in the DOM