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 Refresh September 24, 2024 10:15 AM ET

Contact Us: Employee Stock Plan Accounts

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For more information on stock plan accounts, see our Resources page


 * To activate your stock plan account, start your application and get an
   authentication code.
 * To reset your password, go to Security Settings.

Our E*TRADE from Morgan Stanley Service Representatives are also available to
assist you. Contact us by:

  Send us mail

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E*TRADE from Morgan Stanley
PO Box 484
Jersey City, NJ 07303-0484
  Call us

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Where are you calling from? View the following list to find your country and
follow the calling instructions.

United States and Canada (Support in English)



Tele-interpreter support also provided in more than 140 languages
Monday - Friday, 12:00 a.m. - 11:59 p.m. ET

Call us at 800-838-0908


Asia Pacific (Support in English)



Tele-interpreter support also provided in more than 140 languages
Monday - Friday, 12:00 a.m. - 11:59 p.m. ET

Country How to dial Australia

1 800 531 856 (toll-free, airtime may be charged when calling from mobile
phones, payphone toll charges may apply)

China

10 800 714 2366 (toll-free, China Telecom fixed and mobile phones only, airtime
may be charged when calling from mobile phones)

10 800 140 2056 (toll-free, China Netcom fixed phones only)

10 400 120 5366 (Stock Plans, China Unicom, mobile phones only)

Hong Kong

800 961 085 (toll-free, airtime may be charged when calling from mobile phones,
payphone toll charges may apply)

Indonesia

001 803 016 0351 (toll-free from Indosat network and mobile on Matrix Cellular
prefix 0855, 0858, 0815 and 0816 only. An International dialing plan is required
for fixed and mobile)

007 803 016 0351 (toll-free from PT Telkom and Telkomsel network and mobile on
XL mobile. An International dialing plan is required for fixed and mobile)

Japan

0066 33 813809 (toll-free, fixed phone and NTT Docomo, Au (KDD) and Softbank
mobile networks, payphone toll charges may apply)

India

000 800 100 8938 (toll-free, local charges may apply, International dialing plan
may be required)

Macau

00 800 3338 7233 (toll-free) or

0800217 (toll-free)

Malaysia

1 800 818 672 (toll-free, fixed Telekom Malaysia and mobile ATUR with
International dialing only, airtime may be charged when calling from mobile
phones)

New Zealand

0 800 440 934 (toll-free)

Philippines

1 800 1110 1962 (toll-free from PLDT only and mobile from Sun Cellular & Smart
Mobile networks.)

Singapore

800 101 3467 (toll-free, airtime may be charged when calling from mobile phones,
payphone toll charges may apply)

South Korea

00798 14 205 8750 (toll-free)

Taiwan

00 801 127 837 (toll-free)

Thailand

1 800 012 195 (toll-free, fixed Chungwa, mobile except for KG Telecom)

Vietnam

1 800 400 240 (toll-free, VNPT or Viettel fixed phones only, and mobile phones
on Viettel, Vinaphone, Mobiphone, Vietnamobile mobile networks)

Europe/Middle East/Africa (Support in English)

Tele-interpreter support also provided in more than 140 languages
Monday - Friday, 12:00 a.m. - 11:59 p.m. ET

Country How to dial Austria

0800 281 180 (toll-free, airtime may be charged when calling from mobile phones,
payphone toll charges may apply)

Belgium

0 800 79 853 (toll-free)

Cyprus

8009 6426 (toll-free, airtime may be charged when calling from mobile phones)

Czech Republic

800 321 699 (toll-free)

Estonia

800 0100 599 (toll-free)

Egypt

0800 006 0232 (toll-free, Telecom Egypt fixed phones only)

Finland

0 800 912 921 (toll-free, local charges may apply if access is not from SONERA
network)

France

0 800 904 242 (toll-free, airtime may be charged when calling from mobile
phones, payphone toll charges may apply)

Germany

0 800 724 0889 (toll-free, airtime may be charged when calling from mobile
phones, payphone toll charges may apply)

Greece

00 800 16122040066 (toll-free, OTEGlobe phones only)

001 650 599 0125 (any fixed, mobile, payphone; toll charges may apply)

Hungary

06 800 801 25 (toll-free)

Iceland

00 800 3338 7233 (toll-free, airtime may be charged when calling from mobile
phones)

Italy

800 792 827 (toll-free, fixed phones on Telecom Italia, Tim, Vodafone, and Wind
on mobile networks, payphone through Telecom Italia only, payphone toll charges
may apply)

Ireland

00 800 3338 7233 (toll-free, fixed phones and mobile phones on Vodafone, O2
Digiphone, Meteor, and H3G mobile networks)

00 1 650 599 0125 (any fixed, mobile, payphone; toll charges may apply)

Israel

1 80 945 3954 (toll-free, mobile phones require international access, no mobile
access from Paltel & Jawal, Watania networks)

Luxembourg

800 2 6959 (toll-free, fixed phones only)

Netherlands

0 800 020 1330 (toll-free, fixed and KPN, Vodafone, and Telfort mobile phone
carriers; airtime may be charged when calling from mobile phones, KPN payphones
only)

Norway

800 226 01 (toll-free, airtime may be charged when calling from mobile phones,
payphone toll charges may apply)

Poland

00 800 112 47 10 (toll-free, airtime may be charged when calling from mobile
phones, payphone toll charges may apply)

Romania

0 800 890 368 (toll-free, airtime may be charged when calling from mobile
phones)

Russia

8 800 301 8493 (toll-free, airtime may be charged when calling from mobile
phones)

Portugal

800 819 430 (toll-free, payphone toll charges may apply)

Saudi Arabia

00 800 814 0935 (toll-free, STC fixed and mobile only)

Slovakia

0 800 232 522 (toll-free)

South Africa

0 800 980 947 (toll-free, airtime may be charged when calling from mobile
phones)

Spain

800 654 509 (toll-free)

Sweden

0200 33 6799 (toll-free, Telia fixed and payphones, payphone toll charges may
apply)

Switzerland

0 800 838 637 (toll-free)

Turkey

00 800 1420 30828 (toll-free; fixed phones only)

00 1 650 599 0125 (mobile phones, toll charges may apply)

United Kingdom

0 800 092 7732 (toll-free)

United Arab Emirates

800 020 30351 (toll-free, airtime may be charged when calling from mobile
phones)

Latin America (Support in English)

Tele-interpreter support also provided in more than 140 languages
Monday - Friday, 12:00 a.m. - 11:59 p.m. ET

Country How to dial Argentina

0800 444 2618 (toll-free, no fixed access from Telemex, airtime may be charged
when calling from mobile phones, payphone toll charges may apply)

Brazil

0800 020 4116 (toll-free, calling from mobile phones may require authorizing
number with your phone carrier)

Chile

123 0020 1420 (toll-free, fixed phones only)

Colombia

01 800 518 4267 (toll-free, any phone on the National Automatic Network)

Costa Rica

0800 015 0711 (toll-free, fixed phones only)

Grenada

1 800 300 3847 (toll-free, fixed phones only)

Mexico

01 800 062 3912 (toll-free, airtime may be charged when calling from mobile
phones, no payphone access)

Panama

011 00 800 224 0066 (toll-free, fixed C&W Panama network only)

Peru

0 800 77 644 (toll-free, fixed phones only)

If you are in any other country, or if you have issues calling from outside the
US and Canada with the numbers above:

Place an international call to our US number +1 650 599 0125 (toll charges may
apply)
Monday - Friday, 12:00 a.m. to 11:59 p.m. ET




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