Submitted URL: https://support.hugr.ca/
Effective URL: https://hugr.freshdesk.com/en/support/home
Submission: On July 16 via automatic, source certstream-suspicious — Scanned from CA

Summary

This website contacted 5 IPs in 2 countries across 5 domains to perform 20 HTTP transactions. The main IP is 52.72.100.244, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is hugr.freshdesk.com.
TLS certificate: Issued by Amazon RSA 2048 M03 on January 15th 2024. Valid for: a year.
This is the only time hugr.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 69.27.124.200 55017 (VDC)
1 3 52.72.100.244 14618 (AMAZON-AES)
9 13.32.193.6 16509 (AMAZON-02)
1 142.250.31.95 15169 (GOOGLE)
2 16.182.100.24 16509 (AMAZON-02)
6 142.251.167.94 15169 (GOOGLE)
20 5
Apex Domain
Subdomains
Transfer
12 freshdesk.com
hugr.freshdesk.com
assets6.freshdesk.com — Cisco Umbrella Rank: 157310
assets5.freshdesk.com — Cisco Umbrella Rank: 162240
assets1.freshdesk.com — Cisco Umbrella Rank: 163278
assets8.freshdesk.com — Cisco Umbrella Rank: 160127
assets10.freshdesk.com — Cisco Umbrella Rank: 159900
assets3.freshdesk.com — Cisco Umbrella Rank: 155131
441 KB
6 gstatic.com
fonts.gstatic.com
74 KB
2 amazonaws.com
s3.amazonaws.com
5 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
1 hugr.ca
support.hugr.ca
1 KB
20 5
Domain Requested by
6 fonts.gstatic.com fonts.googleapis.com
3 hugr.freshdesk.com 1 redirects hugr.freshdesk.com
2 s3.amazonaws.com hugr.freshdesk.com
2 assets1.freshdesk.com hugr.freshdesk.com
2 assets5.freshdesk.com hugr.freshdesk.com
2 assets6.freshdesk.com hugr.freshdesk.com
assets6.freshdesk.com
1 assets3.freshdesk.com hugr.freshdesk.com
1 assets10.freshdesk.com hugr.freshdesk.com
1 assets8.freshdesk.com hugr.freshdesk.com
1 fonts.googleapis.com hugr.freshdesk.com
1 support.hugr.ca 1 redirects
20 11

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
*.freshdesk.com
Amazon RSA 2048 M03
2024-01-15 -
2025-02-11
a year crt.sh
upload.video.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh

This page contains 1 frames:

Primary Page: https://hugr.freshdesk.com/en/support/home
Frame ID: 239E6336CDDFE5783A1E3C133A5E9664
Requests: 20 HTTP requests in this frame

Screenshot

Page Title

Support : Hugr Authentic Connections

Page URL History Show full URLs

  1. https://support.hugr.ca/ HTTP 301
    https://hugr.freshdesk.com/support/home HTTP 302
    https://hugr.freshdesk.com/en/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

20
Requests

100 %
HTTPS

0 %
IPv6

5
Domains

11
Subdomains

5
IPs

2
Countries

517 kB
Transfer

1516 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.hugr.ca/ HTTP 301
    https://hugr.freshdesk.com/support/home HTTP 302
    https://hugr.freshdesk.com/en/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
hugr.freshdesk.com/en/support/
Redirect Chain
  • https://support.hugr.ca/
  • https://hugr.freshdesk.com/support/home
  • https://hugr.freshdesk.com/en/support/home
20 KB
8 KB
Document
General
Full URL
https://hugr.freshdesk.com/en/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.72.100.244 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-72-100-244.compute-1.amazonaws.com
Software
fwe /
Resource Hash
96af3455ae013438e477e05f55a35ad99895b617fa200c00f1a82a48334c615f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Tue, 16 Jul 2024 06:18:15 GMT
etag
W/"158e5c2bed11f1bc41041091ac05ac0b"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
57
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 198
x-ratelimit-reset
160724061915
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
2f4a315a-793e-476b-890d-ce236b835074
x-trace-id
00-b09322368bb11b2bbb5ca7d0722f690e-98a817bf365db194-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache
content-security-policy
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content-type
text/html; charset=utf-8
date
Tue, 16 Jul 2024 06:18:15 GMT
location
https://hugr.freshdesk.com/en/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
38
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
160724061915
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
b48648a8-c750-4814-9142-4bf1d677482c
x-trace-id
00-fb6db12d875cd5c4b3a8c23595e429ec-dcb0a2145be5829b-00
x-xss-protection
1; mode=block
falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
assets6.freshdesk.com/assets/cdn/
262 KB
83 KB
Stylesheet
General
Full URL
https://assets6.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: hugr.freshdesk.com
URL: https://hugr.freshdesk.com/en/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.193.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-193-6.iad66.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

Referer
https://hugr.freshdesk.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 26 May 2024 03:08:23 GMT
content-encoding
gzip
via
1.1 e04ec889239bf67ef206ad086add2d7a.cloudfront.net (CloudFront)
x-amz-version-id
6e2.IdrVFkqKY.DkUdKqhxtdyr8J8Pjg
x-amz-cf-pop
IAD66-C2
age
4417793
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
84894
last-modified
Tue, 10 Oct 2023 13:29:03 GMT
server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
79l_Ta_xL1tYL8EjTGGAi7oNjDnEv1TUjaYTDh3rVPyQlugq-51Fjw==
expires
Wed, 09 Oct 2024 19:29:02 GMT
theme.css
hugr.freshdesk.com/support/
77 KB
22 KB
Stylesheet
General
Full URL
https://hugr.freshdesk.com/support/theme.css?v=3&d=1663228762
Requested by
Host: hugr.freshdesk.com
URL: https://hugr.freshdesk.com/en/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.72.100.244 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-72-100-244.compute-1.amazonaws.com
Software
fwe /
Resource Hash
58d4171bc8ed3162210eb2114ce6a06d22ce2d6d1000138296dbf26027065c5d
Security Headers
Name Value
Content-Security-Policy default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ mec-freshcaller-attachments.s3.me-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ wchat.freshchat.com/widget/js/ assets.calendly.com/assets/external/widget.js d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ mec-freshcaller-widget-loader.s3.me-central-1.amazonaws.com/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://hugr.freshdesk.com/en/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 16 Jul 2024 06:18:15 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.193.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

date
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content-encoding
gzip
via
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last-modified
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server
AmazonS3
etag
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content-type
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Protocol
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TLS 1.3, , AES_128_GCM
Server
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Software
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Security Headers
Name Value
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Request headers

Referer
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Origin
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
578660
content-security-policy-report-only
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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Protocol
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Server
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Software
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Security Headers
Name Value
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Request headers

Referer
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Origin
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
28261
content-security-policy-report-only
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server
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cross-origin-opener-policy
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report-to
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Protocol
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Security
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Server
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
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server
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cross-origin-opener-policy
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report-to
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Protocol
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Server
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Software
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Security Headers
Name Value
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Request headers

Referer
https://fonts.googleapis.com/
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
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server
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cross-origin-opener-policy
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Server
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Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://hugr.freshdesk.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 06:25:12 GMT
x-content-type-options
nosniff
age
604384
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
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cross-origin
alt-svc
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content-length
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x-xss-protection
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last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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Protocol
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

date
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x-amz-version-id
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server
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Requested by
Host: fonts.googleapis.com
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Protocol
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Server
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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Origin
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User-Agent
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Response headers

date
Tue, 09 Jul 2024 06:25:11 GMT
x-content-type-options
nosniff
age
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content-security-policy-report-only
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alt-svc
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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Protocol
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Security
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Server
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://hugr.freshdesk.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
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x-amz-version-id
wYz3BVXoadTmEBvqR4A9DswsvZ5wJwdh
Last-Modified
Wed, 04 Mar 2020 19:18:46 GMT
Server
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x-amz-request-id
HS9VF42B81G2PN8J
ETag
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x-amz-server-side-encryption
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Verdicts & Comments Add Verdict or Comment

90 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18302181719619603888 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
hugr.freshdesk.com/ Name: _x_w
Value: 37

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshdesk.com
assets10.freshdesk.com
assets3.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets8.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
hugr.freshdesk.com
s3.amazonaws.com
support.hugr.ca
13.32.193.6
142.250.31.95
142.251.167.94
16.182.100.24
52.72.100.244
69.27.124.200
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