dermalogica.bamboohr.com
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https://dermalogica.bamboohr.com/careers/92?source=aWQ9NA%3D%3D
Submission: On February 17 via manual from US — Scanned from DE
Submission: On February 17 via manual from US — Scanned from DE
Form analysis
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Text Content
Privacy Policy Job Openings SALES COORDINATOR CA-Sales · Toronto Für diese Stelle bewerben -------------------------------------------------------------------------------- Dermalogica continues to dominate the professional skin care industry with distribution in over 90 countries. Known worldwide as the premiere Skin Therapist’s choice for offering the most respected professional skin care line, we are also recognized for our renowned postgraduate education. Our entrepreneurial spirit, hands-on environment and fast-paced culture encourages employees to be their best, bringing innovative solutions to reach the skin care professional and consumer. We are highly energetic, passionate, and results oriented. You will find that Dermalogica is a very special place, with tremendous opportunities ahead for us, all building upon a record of achievement. In 2015 Dermalogica was acquired by Unilever, one of the world’s largest and most successful consumer goods companies. Whilst Dermalogica continues to operate as a stand-alone entrepreneurial business, we now have an enviable access to cutting edge capabilities and resources to help us win in our markets. The challenge is to build on the legacy of our brand, our experienced team and our industry leading education to deliver profitable growth. One of the key elements for our success, and critical for our growth, is bringing in the right people to join our team. We invite you to come and make a difference and grow your career with the global leader in skin care. Dermalogica is proud to announce that we have been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Canada. This certification is based on direct feedback from employees, provided as part of an extensive and anonymous survey about their workplace experience. Dermalogica is seeking a Sales Coordinator We are searching for a full-time Sales Coordinator role based in our head office and reporting to the Director of Sales. This role has a particular emphasis in building and maintaining a relationship with Regional Managers, Business Consultants and their customer accounts to create a bespoke experience resulting in high yield sales. The scope of this position includes regular customer service duties to support the customer service team and ensure we always give outstanding service to consumers, skin centers and our internal team. Customer service at Dermalogica is not just about troubleshooting, it is about delighting people and empowering them to succeed in their shopping experience. Role Responsibilities: Sales Coordinator Duties: * Works closely with Sales Director and Regional Managers to provide administrative support for the professional sales team * Be in frequent contact with Business Consultants to ensure all account needs & requests are met such as sample requests, adjustments, and meetings * Owns ongoing sales boosting projects for Sales team e.g. analysis of key metrics and contests * Coordinates with other departments the resources for use by sales team such as lead packs, toolkits * Updates customer information when changes occur internally or externally such as address changes and direct ship lists * Be the ‘go-to’ person for sales team enquiries regarding internal processes and updates * Organizes sales meeting details such as travel and events * In collaboration with RSM’s coordinates on boarding of new hires to ensure consistency and quality Customer Service Duties: * Recommends opportunities for sales team by collecting customer information and analyzing customer needs and creates reports * Works effectively with all departments, co-workers, customers, and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others. * Responds to Account/Consumer/Staff inquiries promptly and within a 24-hour business period. * Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. * Contacts accounts via outbound calling and email to determine order needs and opportunities on an as needs basis * Creates Return Merchandise Authorizations (MRAs) when required Essential Skills, Knowledge and Experience * Minimum high school diploma or equivalent, with 1 year customer service experience preferred. * Post-secondary education in Marketing, Sales, and/or Communications is an asset. * Demonstrated ability in Microsoft Office, with emphasis on Excel and Word. * Additional knowledge of BamBoom Cloud an asset. * Professional phone skills * Demonstrated sales skills * Conflict resolution * Multi-tasking * Strong attention to detail * Good organization skills * Strong Customer Service orientation * Ability to work well in a team environment as well as independently * Able to work well under pressure * Excellent communication skills * Sound problem solving abilities * Ability to work in a fast-paced team environment * High integrity – acts (and ensures others act) in accordance with Company Principles and ethical standards of professional conduct; refuses to violate ethical standards or condone violations by others We offer the following perks & benefits: Hybrid office work schedule, extensive wellness benefits on day one, a 5% Matching RSP Program starting day one, parental leave subsidy benefits, subsidized gym membership, monthly product allocation, product and treatment discounts at our Flagship store locations and access to product launches and company social events! We thank all candidates for applying but only those that are qualified will be contacted. No agencies. Dermalogica is an equal opportunity employer. It prohibits discrimination based on age, ethnicity, disability, national origin, race, religion, gender, family status, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. Dermalogica is committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interview process please let us know. FÜR DIE POSITION BEWERBEN Vorname Nachname Emailadresse Telefonnummer Adresse Stadt Province –Select– Postal Code Land Canada Anschreiben Datei auswählen Keine Datei ausgewählt Lebenslauf Datei auswählen Keine Datei ausgewählt Have you ever been convicted of a criminal offence? Ja Nein Are you authorized to work in Canada? Ja Nein VIELEN DANK Your application was submitted successfully Für diese Stelle bewerben Submit ApplicationCancel Für diese Stelle bewerben -------------------------------------------------------------------------------- Link to This Job Standort Toronto -------------------------------------------------------------------------------- Abteilung CA-Sales -------------------------------------------------------------------------------- Beschäftigungsstatus Full-Time -------------------------------------------------------------------------------- Minimale Berufserfahrung Mid-level -------------------------------------------------------------------------------- Datenschutzrichtlinien · Terms of Service · © 2008–2023 BambooHR Alle Rechte vorbehalten.