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URL: https://dermalogica.bamboohr.com/careers/92?source=aWQ9NA%3D%3D
Submission: On February 17 via manual from US — Scanned from DE

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Text Content

Privacy Policy
Job Openings


SALES COORDINATOR

CA-Sales · Toronto
Für diese Stelle bewerben

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Dermalogica continues to dominate the professional skin care industry with
distribution in over 90 countries.  Known worldwide as the premiere Skin
Therapist’s choice for offering the most respected professional skin care line,
we are also recognized for our renowned postgraduate education. 




Our entrepreneurial spirit, hands-on environment and fast-paced culture
encourages employees to be their best, bringing innovative solutions to reach
the skin care professional and consumer. We are highly energetic, passionate,
and results oriented.  You will find that Dermalogica is a very special place,
with tremendous opportunities ahead for us, all building upon a record of
achievement.




In 2015 Dermalogica was acquired by Unilever, one of the world’s largest and
most successful consumer goods companies. Whilst Dermalogica continues to
operate as a stand-alone entrepreneurial business, we now have an enviable
access to cutting edge capabilities and resources to help us win in our markets.




The challenge is to build on the legacy of our brand, our experienced team and
our industry leading education to deliver profitable growth. One of the key
elements for our success, and critical for our growth, is bringing in the right
people to join our team.  We invite you to come and make a difference and grow
your career with the global leader in skin care.




Dermalogica is proud to announce that we have been certified as a Great Place to
Work® after a thorough, independent analysis conducted by Great Place to Work
Institute® Canada. This certification is based on direct feedback from
employees, provided as part of an extensive and anonymous survey about their
workplace experience.




Dermalogica is seeking a Sales Coordinator

 

We are searching for a full-time Sales Coordinator role based in our head office
and reporting to the Director of Sales. This role has a particular emphasis in
building and maintaining a relationship with Regional Managers, Business
Consultants and their customer accounts to create a bespoke experience resulting
in high yield sales. The scope of this position includes regular customer
service duties to support the customer service team and ensure we always give
outstanding service to consumers, skin centers and our internal team.




Customer service at Dermalogica is not just about troubleshooting, it is about
delighting people and empowering them to succeed in their shopping experience.

 

Role Responsibilities:

    

Sales Coordinator Duties:




 * Works closely with Sales Director and Regional Managers to provide
   administrative support for the professional sales team
 * Be in frequent contact with Business Consultants to ensure all account needs
   & requests are met such as sample requests, adjustments, and meetings
 * Owns ongoing sales boosting projects for Sales team e.g. analysis of key
   metrics and contests
 * Coordinates with other departments the resources for use by sales team such
   as lead packs, toolkits
 * Updates customer information when changes occur internally or externally such
   as address changes and direct ship lists
 * Be the ‘go-to’ person for sales team enquiries regarding internal processes
   and updates
 * Organizes sales meeting details such as travel and events
 * In collaboration with RSM’s coordinates on boarding of new hires to ensure
   consistency and quality

 

Customer Service Duties:

 

 * Recommends opportunities for sales team by collecting customer information
   and analyzing customer needs and creates reports
 * Works effectively with all departments, co-workers, customers, and others by
   sharing ideas in a constructive and positive manner; listening to and
   objectively considering ideas and suggestions from others.
 * Responds to Account/Consumer/Staff inquiries promptly and within a 24-hour
   business period.
 * Resolves product or service problems by clarifying the customer's complaint;
   determining the cause of the problem; selecting and explaining the best
   solution to solve the problem; expediting correction or adjustment; following
   up to ensure resolution.
 * Contacts accounts via outbound calling and email to determine order needs and
   opportunities on an as needs basis
 * Creates Return Merchandise Authorizations (MRAs) when required

  

Essential Skills, Knowledge and Experience 

 

 * Minimum high school diploma or equivalent, with 1 year customer service
   experience preferred.
 * Post-secondary education in Marketing, Sales, and/or Communications is an
   asset. 
 * Demonstrated ability in Microsoft Office, with emphasis on Excel and Word.
 * Additional knowledge of BamBoom Cloud an asset.
 * Professional phone skills
 * Demonstrated sales skills
 * Conflict resolution 
 * Multi-tasking 
 * Strong attention to detail 
 * Good organization skills 
 * Strong Customer Service orientation 
 * Ability to work well in a team environment as well as independently 
 * Able to work well under pressure
 * Excellent communication skills 
 * Sound problem solving abilities 
 * Ability to work in a fast-paced team environment
 * High integrity – acts (and ensures others act) in accordance with Company
   Principles and ethical standards of professional conduct; refuses to violate
   ethical standards or condone violations by others

  

We offer the following perks & benefits: Hybrid office work schedule, extensive
wellness benefits on day one, a 5% Matching RSP Program starting day one,
parental leave subsidy benefits, subsidized gym membership, monthly product
allocation, product and treatment discounts at our Flagship store locations and
access to product launches and company social events!

 

We thank all candidates for applying but only those that are qualified will be
contacted. No agencies. Dermalogica is an equal opportunity employer. It
prohibits discrimination based on age, ethnicity, disability, national origin,
race, religion, gender, family status, sexual orientation, and any other legally
protected class in accordance with applicable federal, provincial, and local
laws. Dermalogica is committed to creating and maintaining an inclusive and
accessible workplace. If you are contacted for an interview and require
accommodation during the interview process please let us know.

 

 


FÜR DIE POSITION BEWERBEN

Vorname

Nachname

Emailadresse

Telefonnummer

Adresse

Stadt

Province
–Select–


Postal Code

Land
Canada


Anschreiben
Datei auswählen

Keine Datei ausgewählt
Lebenslauf
Datei auswählen

Keine Datei ausgewählt
Have you ever been convicted of a criminal offence?
Ja
Nein
Are you authorized to work in Canada?
Ja
Nein


VIELEN DANK

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Link to This Job



Standort

Toronto

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Abteilung

CA-Sales

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Beschäftigungsstatus

Full-Time

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Minimale Berufserfahrung

Mid-level

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