www.brightnavigator.co.uk Open in urlscan Pro
213.131.154.15  Public Scan

Submitted URL: https://bright.eu/5wqtp
Effective URL: https://www.brightnavigator.co.uk/QuestionnaireViewer.aspx?Identifier=2afb7173-421f-4c02-90e6-4403d8916ab9&LanguageCode=UK
Submission: On January 15 via manual from IN — Scanned from SE

Form analysis 1 forms found in the DOM

POST ./QuestionnaireViewer.aspx?Identifier=2afb7173-421f-4c02-90e6-4403d8916ab9&LanguageCode=UK

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                          <td>Overall, how much interaction have you had with the Scheme over the past 12 months?</td>
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                                      for="QuestionViewer_qst28052_ctl03_0">No interaction – I’ve not been in touch with the Scheme </label></td>
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                                  <td><input id="QuestionViewer_qst28052_ctl03_1" type="radio" name="QuestionViewer$qst28052$ctl03" value="97993" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28052$ctl03$1\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28052_ctl03_1">Some interaction – I’ve been in touch with the Scheme once or twice</label></td>
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                                      for="QuestionViewer_qst28052_ctl03_2">Quite a bit of interaction – I’ve been touch with the Scheme three to five times</label></td>
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                                      for="QuestionViewer_qst28052_ctl03_3">A lot of interaction – I’ve been in touch with the Scheme more than five times</label></td>
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                          <td>Overall, how satisfied are you with the service you receive from the Scheme?</td>
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                          <td class="numericScaleQuestionMinLabel">Very dissatisfied</td>
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                                  <td><input id="QuestionViewer_qst28054_ctl04_0" type="radio" name="QuestionViewer$qst28054$ctl04" value="98004" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28054$ctl04$0\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28054_ctl04_0">1</label></td>
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                                  <td><input id="QuestionViewer_qst28054_ctl04_2" type="radio" name="QuestionViewer$qst28054$ctl04" value="98006" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28054$ctl04$2\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28054_ctl04_2">3</label></td>
                                  <td><input id="QuestionViewer_qst28054_ctl04_3" type="radio" name="QuestionViewer$qst28054$ctl04" value="98007" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28054$ctl04$3\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28054_ctl04_3">4</label></td>
                                  <td><input id="QuestionViewer_qst28054_ctl04_4" type="radio" name="QuestionViewer$qst28054$ctl04" value="98008" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28054$ctl04$4\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28054_ctl04_4">5</label></td>
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              <tbody>
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                      <tbody>
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                          <td>Thinking about your experience telephoning the Scheme, please rate your level of satisfaction.</td>
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                  </td>
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                  <td>
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                          <td class="numericScaleQuestionMinLabel">Very dissatisfied</td>
                          <td>
                            <table id="QuestionViewer_qst28055_ctl04">
                              <tbody>
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                                  <td><input id="QuestionViewer_qst28055_ctl04_0" type="radio" name="QuestionViewer$qst28055$ctl04" value="98009" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28055$ctl04$0\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28055_ctl04_0">1</label></td>
                                  <td><input id="QuestionViewer_qst28055_ctl04_1" type="radio" name="QuestionViewer$qst28055$ctl04" value="98010" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28055$ctl04$1\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28055_ctl04_1">2</label></td>
                                  <td><input id="QuestionViewer_qst28055_ctl04_2" type="radio" name="QuestionViewer$qst28055$ctl04" value="98011" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28055$ctl04$2\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28055_ctl04_2">3</label></td>
                                  <td><input id="QuestionViewer_qst28055_ctl04_3" type="radio" name="QuestionViewer$qst28055$ctl04" value="98012" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28055$ctl04$3\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28055_ctl04_3">4</label></td>
                                  <td><input id="QuestionViewer_qst28055_ctl04_4" type="radio" name="QuestionViewer$qst28055$ctl04" value="98013" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28055$ctl04$4\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28055_ctl04_4">5</label></td>
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                          <td class="numericScaleQuestionMaxLabel">Very satisfied</td>
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                          <td>Thinking about your experience emailing the Scheme, please rate your level of satisfaction.</td>
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                <tr class="altText">
                  <td>
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                          <td class="numericScaleQuestionMinLabel">Very dissatisfied</td>
                          <td>
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                              <tbody>
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                                  <td><input id="QuestionViewer_qst28056_ctl04_0" type="radio" name="QuestionViewer$qst28056$ctl04" value="98014" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28056$ctl04$0\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28056_ctl04_0">1</label></td>
                                  <td><input id="QuestionViewer_qst28056_ctl04_1" type="radio" name="QuestionViewer$qst28056$ctl04" value="98015" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28056$ctl04$1\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28056_ctl04_1">2</label></td>
                                  <td><input id="QuestionViewer_qst28056_ctl04_2" type="radio" name="QuestionViewer$qst28056$ctl04" value="98016" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28056$ctl04$2\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28056_ctl04_2">3</label></td>
                                  <td><input id="QuestionViewer_qst28056_ctl04_3" type="radio" name="QuestionViewer$qst28056$ctl04" value="98017" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28056$ctl04$3\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28056_ctl04_3">4</label></td>
                                  <td><input id="QuestionViewer_qst28056_ctl04_4" type="radio" name="QuestionViewer$qst28056$ctl04" value="98018" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28056$ctl04$4\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28056_ctl04_4">5</label></td>
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                          <td class="numericScaleQuestionMaxLabel">Very satisfied</td>
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                      for="QuestionViewer_qst28056_ctl02">Don't know</label></td>
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                          <td>Thinking about your experience of the Scheme website, please rate your level of satisfaction.</td>
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                  <td>
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                          <td class="numericScaleQuestionMinLabel">Very dissatisfied</td>
                          <td>
                            <table id="QuestionViewer_qst28057_ctl04">
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                                  <td><input id="QuestionViewer_qst28057_ctl04_0" type="radio" name="QuestionViewer$qst28057$ctl04" value="98019" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28057$ctl04$0\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28057_ctl04_0">1</label></td>
                                  <td><input id="QuestionViewer_qst28057_ctl04_1" type="radio" name="QuestionViewer$qst28057$ctl04" value="98020" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28057$ctl04$1\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28057_ctl04_1">2</label></td>
                                  <td><input id="QuestionViewer_qst28057_ctl04_2" type="radio" name="QuestionViewer$qst28057$ctl04" value="98021" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28057$ctl04$2\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28057_ctl04_2">3</label></td>
                                  <td><input id="QuestionViewer_qst28057_ctl04_3" type="radio" name="QuestionViewer$qst28057$ctl04" value="98022" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28057$ctl04$3\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28057_ctl04_3">4</label></td>
                                  <td><input id="QuestionViewer_qst28057_ctl04_4" type="radio" name="QuestionViewer$qst28057$ctl04" value="98023" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28057$ctl04$4\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28057_ctl04_4">5</label></td>
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                          <td class="numericScaleQuestionMaxLabel">Very satisfied</td>
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                          <td>Thinking about your experience of the member portal, please rate your level of satisfaction.</td>
                        </tr>
                      </tbody>
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                  </td>
                </tr>
                <tr class="altText">
                  <td>
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                          <td class="numericScaleQuestionMinLabel">Very dissatisfied</td>
                          <td>
                            <table id="QuestionViewer_qst28058_ctl04">
                              <tbody>
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                                  <td><input id="QuestionViewer_qst28058_ctl04_0" type="radio" name="QuestionViewer$qst28058$ctl04" value="98024" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28058$ctl04$0\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28058_ctl04_0">1</label></td>
                                  <td><input id="QuestionViewer_qst28058_ctl04_1" type="radio" name="QuestionViewer$qst28058$ctl04" value="98025" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28058$ctl04$1\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28058_ctl04_1">2</label></td>
                                  <td><input id="QuestionViewer_qst28058_ctl04_2" type="radio" name="QuestionViewer$qst28058$ctl04" value="98026" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28058$ctl04$2\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28058_ctl04_2">3</label></td>
                                  <td><input id="QuestionViewer_qst28058_ctl04_3" type="radio" name="QuestionViewer$qst28058$ctl04" value="98027" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28058$ctl04$3\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28058_ctl04_3">4</label></td>
                                  <td><input id="QuestionViewer_qst28058_ctl04_4" type="radio" name="QuestionViewer$qst28058$ctl04" value="98028" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28058$ctl04$4\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28058_ctl04_4">5</label></td>
                                </tr>
                              </tbody>
                            </table>
                          </td>
                          <td class="numericScaleQuestionMaxLabel">Very satisfied</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText qstDontKnow">
                  <td><input id="QuestionViewer_qst28058_ctl02" type="checkbox" name="QuestionViewer$qst28058$ctl02" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28058$ctl02\',\'\')', 0)"><label
                      for="QuestionViewer_qst28058_ctl02">Don't know</label></td>
                </tr>
              </tbody>
            </table>
          </span><span id="QuestionViewer_qst28059" class="NumericScaleQuestion">
            <table>
              <tbody>
                <tr class="questionText">
                  <td>
                    <table>
                      <tbody>
                        <tr valign="top">
                          <td>Thinking about your overall interaction with the Scheme, is the information or service you receive clear and meaningful?</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText">
                  <td>
                    <table>
                      <tbody>
                        <tr>
                          <td class="numericScaleQuestionMinLabel">Not at all clear</td>
                          <td>
                            <table id="QuestionViewer_qst28059_ctl04">
                              <tbody>
                                <tr>
                                  <td><input id="QuestionViewer_qst28059_ctl04_0" type="radio" name="QuestionViewer$qst28059$ctl04" value="98029" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28059$ctl04$0\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28059_ctl04_0">1</label></td>
                                  <td><input id="QuestionViewer_qst28059_ctl04_1" type="radio" name="QuestionViewer$qst28059$ctl04" value="98030" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28059$ctl04$1\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28059_ctl04_1">2</label></td>
                                  <td><input id="QuestionViewer_qst28059_ctl04_2" type="radio" name="QuestionViewer$qst28059$ctl04" value="98031" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28059$ctl04$2\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28059_ctl04_2">3</label></td>
                                  <td><input id="QuestionViewer_qst28059_ctl04_3" type="radio" name="QuestionViewer$qst28059$ctl04" value="98032" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28059$ctl04$3\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28059_ctl04_3">4</label></td>
                                  <td><input id="QuestionViewer_qst28059_ctl04_4" type="radio" name="QuestionViewer$qst28059$ctl04" value="98033" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28059$ctl04$4\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28059_ctl04_4">5</label></td>
                                </tr>
                              </tbody>
                            </table>
                          </td>
                          <td class="numericScaleQuestionMaxLabel">Very clear</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText qstDontKnow">
                  <td><input id="QuestionViewer_qst28059_ctl02" type="checkbox" name="QuestionViewer$qst28059$ctl02" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28059$ctl02\',\'\')', 0)"><label
                      for="QuestionViewer_qst28059_ctl02">Don't know</label></td>
                </tr>
              </tbody>
            </table>
          </span><span id="QuestionViewer_qst28060" class="NumericScaleQuestion">
            <table>
              <tbody>
                <tr class="questionText">
                  <td>
                    <table>
                      <tbody>
                        <tr valign="top">
                          <td>Thinking about your overall interaction with the Scheme, is the information you receive helpful and polite?</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText">
                  <td>
                    <table>
                      <tbody>
                        <tr>
                          <td class="numericScaleQuestionMinLabel">Not at all helpful and polite</td>
                          <td>
                            <table id="QuestionViewer_qst28060_ctl04">
                              <tbody>
                                <tr>
                                  <td><input id="QuestionViewer_qst28060_ctl04_0" type="radio" name="QuestionViewer$qst28060$ctl04" value="98034" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28060$ctl04$0\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28060_ctl04_0">1</label></td>
                                  <td><input id="QuestionViewer_qst28060_ctl04_1" type="radio" name="QuestionViewer$qst28060$ctl04" value="98035" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28060$ctl04$1\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28060_ctl04_1">2</label></td>
                                  <td><input id="QuestionViewer_qst28060_ctl04_2" type="radio" name="QuestionViewer$qst28060$ctl04" value="98036" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28060$ctl04$2\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28060_ctl04_2">3</label></td>
                                  <td><input id="QuestionViewer_qst28060_ctl04_3" type="radio" name="QuestionViewer$qst28060$ctl04" value="98037" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28060$ctl04$3\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28060_ctl04_3">4</label></td>
                                  <td><input id="QuestionViewer_qst28060_ctl04_4" type="radio" name="QuestionViewer$qst28060$ctl04" value="98038" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28060$ctl04$4\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28060_ctl04_4">5</label></td>
                                </tr>
                              </tbody>
                            </table>
                          </td>
                          <td class="numericScaleQuestionMaxLabel">Very helpful and polite</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText qstDontKnow">
                  <td><input id="QuestionViewer_qst28060_ctl02" type="checkbox" name="QuestionViewer$qst28060$ctl02" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28060$ctl02\',\'\')', 0)"><label
                      for="QuestionViewer_qst28060_ctl02">Don't know</label></td>
                </tr>
              </tbody>
            </table>
          </span><span id="QuestionViewer_qst28061" class="NumericScaleQuestion">
            <table>
              <tbody>
                <tr class="questionText">
                  <td>
                    <table>
                      <tbody>
                        <tr valign="top">
                          <td>Thinking about your overall interaction with the Scheme, were any next steps made clear?</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText">
                  <td>
                    <table>
                      <tbody>
                        <tr>
                          <td class="numericScaleQuestionMinLabel">Not at all clear</td>
                          <td>
                            <table id="QuestionViewer_qst28061_ctl04">
                              <tbody>
                                <tr>
                                  <td><input id="QuestionViewer_qst28061_ctl04_0" type="radio" name="QuestionViewer$qst28061$ctl04" value="98039" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28061$ctl04$0\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28061_ctl04_0">1</label></td>
                                  <td><input id="QuestionViewer_qst28061_ctl04_1" type="radio" name="QuestionViewer$qst28061$ctl04" value="98040" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28061$ctl04$1\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28061_ctl04_1">2</label></td>
                                  <td><input id="QuestionViewer_qst28061_ctl04_2" type="radio" name="QuestionViewer$qst28061$ctl04" value="98041" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28061$ctl04$2\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28061_ctl04_2">3</label></td>
                                  <td><input id="QuestionViewer_qst28061_ctl04_3" type="radio" name="QuestionViewer$qst28061$ctl04" value="98042" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28061$ctl04$3\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28061_ctl04_3">4</label></td>
                                  <td><input id="QuestionViewer_qst28061_ctl04_4" type="radio" name="QuestionViewer$qst28061$ctl04" value="98043" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28061$ctl04$4\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28061_ctl04_4">5</label></td>
                                </tr>
                              </tbody>
                            </table>
                          </td>
                          <td class="numericScaleQuestionMaxLabel">Very clear</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText qstDontKnow">
                  <td><input id="QuestionViewer_qst28061_ctl02" type="checkbox" name="QuestionViewer$qst28061$ctl02" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28061$ctl02\',\'\')', 0)"><label
                      for="QuestionViewer_qst28061_ctl02">Don't know</label></td>
                </tr>
              </tbody>
            </table>
          </span><span id="QuestionViewer_qst28062" class="NumericScaleQuestion">
            <table>
              <tbody>
                <tr class="questionText">
                  <td>
                    <table>
                      <tbody>
                        <tr valign="top">
                          <td>Thinking about your overall interaction with the Scheme, were any actions completed within the expected timescales?</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText">
                  <td>
                    <table>
                      <tbody>
                        <tr>
                          <td class="numericScaleQuestionMinLabel">Never</td>
                          <td>
                            <table id="QuestionViewer_qst28062_ctl04">
                              <tbody>
                                <tr>
                                  <td><input id="QuestionViewer_qst28062_ctl04_0" type="radio" name="QuestionViewer$qst28062$ctl04" value="98044" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28062$ctl04$0\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28062_ctl04_0">1</label></td>
                                  <td><input id="QuestionViewer_qst28062_ctl04_1" type="radio" name="QuestionViewer$qst28062$ctl04" value="98045" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28062$ctl04$1\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28062_ctl04_1">2</label></td>
                                  <td><input id="QuestionViewer_qst28062_ctl04_2" type="radio" name="QuestionViewer$qst28062$ctl04" value="98046" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28062$ctl04$2\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28062_ctl04_2">3</label></td>
                                  <td><input id="QuestionViewer_qst28062_ctl04_3" type="radio" name="QuestionViewer$qst28062$ctl04" value="98047" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28062$ctl04$3\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28062_ctl04_3">4</label></td>
                                  <td><input id="QuestionViewer_qst28062_ctl04_4" type="radio" name="QuestionViewer$qst28062$ctl04" value="98048" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28062$ctl04$4\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28062_ctl04_4">5</label></td>
                                </tr>
                              </tbody>
                            </table>
                          </td>
                          <td class="numericScaleQuestionMaxLabel">Always</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText qstDontKnow">
                  <td><input id="QuestionViewer_qst28062_ctl02" type="checkbox" name="QuestionViewer$qst28062$ctl02" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28062$ctl02\',\'\')', 0)"><label
                      for="QuestionViewer_qst28062_ctl02">Don't know</label></td>
                </tr>
              </tbody>
            </table>
          </span><span id="QuestionViewer_qst28063" class="NumericScaleQuestion">
            <table>
              <tbody>
                <tr class="questionText">
                  <td>
                    <table>
                      <tbody>
                        <tr valign="top">
                          <td>Thinking about your overall interaction with the Scheme, how easy is it to find information regarding your pension?</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText">
                  <td>
                    <table>
                      <tbody>
                        <tr>
                          <td class="numericScaleQuestionMinLabel">Very difficult</td>
                          <td>
                            <table id="QuestionViewer_qst28063_ctl04">
                              <tbody>
                                <tr>
                                  <td><input id="QuestionViewer_qst28063_ctl04_0" type="radio" name="QuestionViewer$qst28063$ctl04" value="98049" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28063$ctl04$0\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28063_ctl04_0">1</label></td>
                                  <td><input id="QuestionViewer_qst28063_ctl04_1" type="radio" name="QuestionViewer$qst28063$ctl04" value="98050" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28063$ctl04$1\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28063_ctl04_1">2</label></td>
                                  <td><input id="QuestionViewer_qst28063_ctl04_2" type="radio" name="QuestionViewer$qst28063$ctl04" value="98051" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28063$ctl04$2\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28063_ctl04_2">3</label></td>
                                  <td><input id="QuestionViewer_qst28063_ctl04_3" type="radio" name="QuestionViewer$qst28063$ctl04" value="98052" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28063$ctl04$3\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28063_ctl04_3">4</label></td>
                                  <td><input id="QuestionViewer_qst28063_ctl04_4" type="radio" name="QuestionViewer$qst28063$ctl04" value="98053" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28063$ctl04$4\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28063_ctl04_4">5</label></td>
                                </tr>
                              </tbody>
                            </table>
                          </td>
                          <td class="numericScaleQuestionMaxLabel">Very easy</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText qstDontKnow">
                  <td><input id="QuestionViewer_qst28063_ctl02" type="checkbox" name="QuestionViewer$qst28063$ctl02" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28063$ctl02\',\'\')', 0)"><label
                      for="QuestionViewer_qst28063_ctl02">Don't know</label></td>
                </tr>
              </tbody>
            </table>
          </span><span id="QuestionViewer_qst28064" class="InfoQuestion">
            <table>
              <tbody>
                <tr class="infoText">
                  <td>
                    <table>
                      <tbody>
                        <tr valign="top">
                          <td>We would like to understand how important the way we manage your money is to you, so please can you tell us your views. To what extent do you agree with the following statements?</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr>
                  <td></td>
                </tr>
              </tbody>
            </table>
          </span><span id="QuestionViewer_qst28065" class="NumericScaleQuestion">
            <table>
              <tbody>
                <tr class="questionText">
                  <td>
                    <table>
                      <tbody>
                        <tr valign="top">
                          <td>I expect BTPS to continue to take consideration of the environmental and social impact of the investments it makes.</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText">
                  <td>
                    <table>
                      <tbody>
                        <tr>
                          <td class="numericScaleQuestionMinLabel">Strongly disagree</td>
                          <td>
                            <table id="QuestionViewer_qst28065_ctl04">
                              <tbody>
                                <tr>
                                  <td><input id="QuestionViewer_qst28065_ctl04_0" type="radio" name="QuestionViewer$qst28065$ctl04" value="98054" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28065$ctl04$0\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28065_ctl04_0">1</label></td>
                                  <td><input id="QuestionViewer_qst28065_ctl04_1" type="radio" name="QuestionViewer$qst28065$ctl04" value="98055" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28065$ctl04$1\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28065_ctl04_1">2</label></td>
                                  <td><input id="QuestionViewer_qst28065_ctl04_2" type="radio" name="QuestionViewer$qst28065$ctl04" value="98056" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28065$ctl04$2\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28065_ctl04_2">3</label></td>
                                  <td><input id="QuestionViewer_qst28065_ctl04_3" type="radio" name="QuestionViewer$qst28065$ctl04" value="98057" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28065$ctl04$3\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28065_ctl04_3">4</label></td>
                                  <td><input id="QuestionViewer_qst28065_ctl04_4" type="radio" name="QuestionViewer$qst28065$ctl04" value="98058" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28065$ctl04$4\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28065_ctl04_4">5</label></td>
                                </tr>
                              </tbody>
                            </table>
                          </td>
                          <td class="numericScaleQuestionMaxLabel">Strongly agree</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText qstDontKnow">
                  <td><input id="QuestionViewer_qst28065_ctl02" type="checkbox" name="QuestionViewer$qst28065$ctl02" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28065$ctl02\',\'\')', 0)"><label
                      for="QuestionViewer_qst28065_ctl02">Don't know</label></td>
                </tr>
              </tbody>
            </table>
          </span><span id="QuestionViewer_qst28066" class="NumericScaleQuestion">
            <table>
              <tbody>
                <tr class="questionText">
                  <td>
                    <table>
                      <tbody>
                        <tr valign="top">
                          <td>BTPS should prioritise financial performance over the environmental and social impact of its investments.</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText">
                  <td>
                    <table>
                      <tbody>
                        <tr>
                          <td class="numericScaleQuestionMinLabel">Strongly disagree</td>
                          <td>
                            <table id="QuestionViewer_qst28066_ctl04">
                              <tbody>
                                <tr>
                                  <td><input id="QuestionViewer_qst28066_ctl04_0" type="radio" name="QuestionViewer$qst28066$ctl04" value="98059" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28066$ctl04$0\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28066_ctl04_0">1</label></td>
                                  <td><input id="QuestionViewer_qst28066_ctl04_1" type="radio" name="QuestionViewer$qst28066$ctl04" value="98060" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28066$ctl04$1\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28066_ctl04_1">2</label></td>
                                  <td><input id="QuestionViewer_qst28066_ctl04_2" type="radio" name="QuestionViewer$qst28066$ctl04" value="98061" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28066$ctl04$2\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28066_ctl04_2">3</label></td>
                                  <td><input id="QuestionViewer_qst28066_ctl04_3" type="radio" name="QuestionViewer$qst28066$ctl04" value="98062" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28066$ctl04$3\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28066_ctl04_3">4</label></td>
                                  <td><input id="QuestionViewer_qst28066_ctl04_4" type="radio" name="QuestionViewer$qst28066$ctl04" value="98063" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28066$ctl04$4\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28066_ctl04_4">5</label></td>
                                </tr>
                              </tbody>
                            </table>
                          </td>
                          <td class="numericScaleQuestionMaxLabel">Strongly agree</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText qstDontKnow">
                  <td><input id="QuestionViewer_qst28066_ctl02" type="checkbox" name="QuestionViewer$qst28066$ctl02" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28066$ctl02\',\'\')', 0)"><label
                      for="QuestionViewer_qst28066_ctl02">Don't know</label></td>
                </tr>
              </tbody>
            </table>
          </span><span id="QuestionViewer_qst28067" class="NumericScaleQuestion">
            <table>
              <tbody>
                <tr class="questionText">
                  <td>
                    <table>
                      <tbody>
                        <tr valign="top">
                          <td>I expect BTPS to actively avoid investments that have a materially negative impact on the environment and society.</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText">
                  <td>
                    <table>
                      <tbody>
                        <tr>
                          <td class="numericScaleQuestionMinLabel">Strongly disagree</td>
                          <td>
                            <table id="QuestionViewer_qst28067_ctl04">
                              <tbody>
                                <tr>
                                  <td><input id="QuestionViewer_qst28067_ctl04_0" type="radio" name="QuestionViewer$qst28067$ctl04" value="98064" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28067$ctl04$0\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28067_ctl04_0">1</label></td>
                                  <td><input id="QuestionViewer_qst28067_ctl04_1" type="radio" name="QuestionViewer$qst28067$ctl04" value="98065" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28067$ctl04$1\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28067_ctl04_1">2</label></td>
                                  <td><input id="QuestionViewer_qst28067_ctl04_2" type="radio" name="QuestionViewer$qst28067$ctl04" value="98066" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28067$ctl04$2\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28067_ctl04_2">3</label></td>
                                  <td><input id="QuestionViewer_qst28067_ctl04_3" type="radio" name="QuestionViewer$qst28067$ctl04" value="98067" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28067$ctl04$3\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28067_ctl04_3">4</label></td>
                                  <td><input id="QuestionViewer_qst28067_ctl04_4" type="radio" name="QuestionViewer$qst28067$ctl04" value="98068" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28067$ctl04$4\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28067_ctl04_4">5</label></td>
                                </tr>
                              </tbody>
                            </table>
                          </td>
                          <td class="numericScaleQuestionMaxLabel">Strongly agree</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText qstDontKnow">
                  <td><input id="QuestionViewer_qst28067_ctl02" type="checkbox" name="QuestionViewer$qst28067$ctl02" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28067$ctl02\',\'\')', 0)"><label
                      for="QuestionViewer_qst28067_ctl02">Don't know</label></td>
                </tr>
              </tbody>
            </table>
          </span><span id="QuestionViewer_qst28068" class="NumericScaleQuestion">
            <table>
              <tbody>
                <tr class="questionText">
                  <td>
                    <table>
                      <tbody>
                        <tr valign="top">
                          <td>I expect BTPS to use its investments to make a positive impact on the environment and society.</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText">
                  <td>
                    <table>
                      <tbody>
                        <tr>
                          <td class="numericScaleQuestionMinLabel">Strongly disagree</td>
                          <td>
                            <table id="QuestionViewer_qst28068_ctl04">
                              <tbody>
                                <tr>
                                  <td><input id="QuestionViewer_qst28068_ctl04_0" type="radio" name="QuestionViewer$qst28068$ctl04" value="98069" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28068$ctl04$0\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28068_ctl04_0">1</label></td>
                                  <td><input id="QuestionViewer_qst28068_ctl04_1" type="radio" name="QuestionViewer$qst28068$ctl04" value="98070" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28068$ctl04$1\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28068_ctl04_1">2</label></td>
                                  <td><input id="QuestionViewer_qst28068_ctl04_2" type="radio" name="QuestionViewer$qst28068$ctl04" value="98071" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28068$ctl04$2\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28068_ctl04_2">3</label></td>
                                  <td><input id="QuestionViewer_qst28068_ctl04_3" type="radio" name="QuestionViewer$qst28068$ctl04" value="98072" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28068$ctl04$3\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28068_ctl04_3">4</label></td>
                                  <td><input id="QuestionViewer_qst28068_ctl04_4" type="radio" name="QuestionViewer$qst28068$ctl04" value="98073" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28068$ctl04$4\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28068_ctl04_4">5</label></td>
                                </tr>
                              </tbody>
                            </table>
                          </td>
                          <td class="numericScaleQuestionMaxLabel">Strongly agree</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText qstDontKnow">
                  <td><input id="QuestionViewer_qst28068_ctl02" type="checkbox" name="QuestionViewer$qst28068$ctl02" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28068$ctl02\',\'\')', 0)"><label
                      for="QuestionViewer_qst28068_ctl02">Don't know</label></td>
                </tr>
              </tbody>
            </table>
          </span><span id="QuestionViewer_qst28069" class="NumericScaleQuestion">
            <table>
              <tbody>
                <tr class="questionText">
                  <td>
                    <table>
                      <tbody>
                        <tr valign="top">
                          <td>Thinking about conditions in the wider economy, how concerned are you about the cost of living?</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText">
                  <td>
                    <table>
                      <tbody>
                        <tr>
                          <td class="numericScaleQuestionMinLabel">Very concerned</td>
                          <td>
                            <table id="QuestionViewer_qst28069_ctl04">
                              <tbody>
                                <tr>
                                  <td><input id="QuestionViewer_qst28069_ctl04_0" type="radio" name="QuestionViewer$qst28069$ctl04" value="98074" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28069$ctl04$0\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28069_ctl04_0">1</label></td>
                                  <td><input id="QuestionViewer_qst28069_ctl04_1" type="radio" name="QuestionViewer$qst28069$ctl04" value="98075" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28069$ctl04$1\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28069_ctl04_1">2</label></td>
                                  <td><input id="QuestionViewer_qst28069_ctl04_2" type="radio" name="QuestionViewer$qst28069$ctl04" value="98076" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28069$ctl04$2\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28069_ctl04_2">3</label></td>
                                  <td><input id="QuestionViewer_qst28069_ctl04_3" type="radio" name="QuestionViewer$qst28069$ctl04" value="98077" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28069$ctl04$3\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28069_ctl04_3">4</label></td>
                                  <td><input id="QuestionViewer_qst28069_ctl04_4" type="radio" name="QuestionViewer$qst28069$ctl04" value="98078" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28069$ctl04$4\',\'\')', 0)"><label
                                      for="QuestionViewer_qst28069_ctl04_4">5</label></td>
                                </tr>
                              </tbody>
                            </table>
                          </td>
                          <td class="numericScaleQuestionMaxLabel">Not at all concerned</td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText qstDontKnow">
                  <td><input id="QuestionViewer_qst28069_ctl02" type="checkbox" name="QuestionViewer$qst28069$ctl02" onclick="javascript:setTimeout('__doPostBack(\'QuestionViewer$qst28069$ctl02\',\'\')', 0)"><label
                      for="QuestionViewer_qst28069_ctl02">Don't know</label></td>
                </tr>
              </tbody>
            </table>
          </span><span id="QuestionViewer_qst28070" class="OpenQuestion">
            <table>
              <tbody>
                <tr class="questionText">
                  <td>
                    <table>
                      <tbody>
                        <tr valign="top">
                          <td>
                            <p>Please provide comments about your overall experience with BTPS, whether good or bad.&nbsp;</p>
                            <p><strong>Please do <u>not</u>&nbsp;leave any personal data, membership or NI numbers or other sensitive data in this box.</strong></p>
                            <p><strong>If you would like us to respond to a particular query please contact BTPS member services using the contact details in this email.&nbsp;</strong></p>
                          </td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr class="altText">
                  <td>
                    <table class="openQuestionInputTable">
                      <tbody>
                        <tr>
                          <td><textarea name="QuestionViewer$qst28070$txtAnswer" rows="5" cols="20" maxlength="2000" id="QuestionViewer_qst28070_txtAnswer" onpaste="if (this.value.length > 2000) { this.value = this.value.substr(0, 2000);}"
                              onkeyup="if (this.value.length > 2000) { this.value = this.value.substr(0, 2000);}" placeholder="Please do not leave any personal information in your comment"></textarea></td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
              </tbody>
            </table>
          </span><span id="QuestionViewer_qst28093" class="InfoQuestion">
            <table>
              <tbody>
                <tr class="infoText">
                  <td>
                    <table>
                      <tbody>
                        <tr valign="top">
                          <td>
                            <p>Thank you for completing this survey, we really value your feedback. </p>
                            <p>We’ll protect your personal data throughout, in line with the UK General Data Protection Regulation and the Data Protection Act 2018. For more information on how we process your personal data relating to you please read
                              our&nbsp;<a href="https://www.btps.co.uk/PrivacyNotice">Privacy Notice</a></p>
                          </td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
                <tr>
                  <td></td>
                </tr>
              </tbody>
            </table>
          </span><span id="QuestionViewer_btnSave" style="font-weight:bold;">
            <table style="display: inline;vertical-align:bottom" border="0" cellspacing="0" cellpadding="0" id="QuestionViewer_btnSave_tblButton">
              <tbody>
                <tr>
                  <td class="iconTextLeft"><input type="image" name="QuestionViewer$btnSave$ib" id="QuestionViewer_btnSave_ib" title="Finish" src="gfx/nsQuest/Main/button_Save.png" onclick="scrollToFirstValidationError();"></td>
                  <td class="iconTextBg"><a onclick="scrollToFirstValidationError();" id="QuestionViewer_btnSave_lb" href="javascript:__doPostBack('QuestionViewer$btnSave$lb','')">Finish</a></td>
                  <td class="iconTextRight"><img src="gfx/nsQuest/Main/pixel.gif" style="height:0px;width:9px;float:left;"></td>
                </tr>
              </tbody>
            </table>
          </span>
        </div>
      </div>
    </div>
  </div>
</form>

Text Content

Overall, how much interaction have you had with the Scheme over the past 12
months?

No interaction – I’ve not been in touch with the Scheme Some interaction – I’ve
been in touch with the Scheme once or twice Quite a bit of interaction – I’ve
been touch with the Scheme three to five times A lot of interaction – I’ve been
in touch with the Scheme more than five times

Overall, how satisfied are you with the service you receive from the Scheme?

Very dissatisfied

12345

Very satisfied

Don't know

Thinking about your experience telephoning the Scheme, please rate your level of
satisfaction.

Very dissatisfied

12345

Very satisfied

Don't know

Thinking about your experience emailing the Scheme, please rate your level of
satisfaction.

Very dissatisfied

12345

Very satisfied

Don't know

Thinking about your experience of the Scheme website, please rate your level of
satisfaction.

Very dissatisfied

12345

Very satisfied

Don't know

Thinking about your experience of the member portal, please rate your level of
satisfaction.

Very dissatisfied

12345

Very satisfied

Don't know

Thinking about your overall interaction with the Scheme, is the information or
service you receive clear and meaningful?

Not at all clear

12345

Very clear

Don't know

Thinking about your overall interaction with the Scheme, is the information you
receive helpful and polite?

Not at all helpful and polite

12345

Very helpful and polite

Don't know

Thinking about your overall interaction with the Scheme, were any next steps
made clear?

Not at all clear

12345

Very clear

Don't know

Thinking about your overall interaction with the Scheme, were any actions
completed within the expected timescales?

Never

12345

Always

Don't know

Thinking about your overall interaction with the Scheme, how easy is it to find
information regarding your pension?

Very difficult

12345

Very easy

Don't know

We would like to understand how important the way we manage your money is to
you, so please can you tell us your views. To what extent do you agree with the
following statements?

I expect BTPS to continue to take consideration of the environmental and social
impact of the investments it makes.

Strongly disagree

12345

Strongly agree

Don't know

BTPS should prioritise financial performance over the environmental and social
impact of its investments.

Strongly disagree

12345

Strongly agree

Don't know

I expect BTPS to actively avoid investments that have a materially negative
impact on the environment and society.

Strongly disagree

12345

Strongly agree

Don't know

I expect BTPS to use its investments to make a positive impact on the
environment and society.

Strongly disagree

12345

Strongly agree

Don't know

Thinking about conditions in the wider economy, how concerned are you about the
cost of living?

Very concerned

12345

Not at all concerned

Don't know

Please provide comments about your overall experience with BTPS, whether good or
bad. 

Please do not leave any personal data, membership or NI numbers or other
sensitive data in this box.

If you would like us to respond to a particular query please contact BTPS member
services using the contact details in this email. 



Thank you for completing this survey, we really value your feedback.

We’ll protect your personal data throughout, in line with the UK General Data
Protection Regulation and the Data Protection Act 2018. For more information on
how we process your personal data relating to you please read our Privacy Notice

Finish