app.helpdesk.agd.gov.sg
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https://app.helpdesk.agd.gov.sg/public_user/ticket.aspx?lFssTNo+w8W0FsmdRRuEqdB8MppxEXwM7WAY0a1kNPTtppr65/M/rgP1S+dMkVeDPOBOwYVL...
Submission: On December 16 via manual from SG — Scanned from DE
Submission: On December 16 via manual from SG — Scanned from DE
Form analysis 1 forms found in the DOM
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<div class="header">
<div class="top-bar top-bar-light">
<div class="top-bar-left">
<img src="../../images/SGgovLogo.png" width="20px" alt="A Singapore Government Agency Website"> A Singapore Government Agency Website
</div>
</div>
</div>
<div class="container-fluid">
<div class="wrapper">
<div class="row">
<div class="col-md-12">
<div class="logo">
<a href="https://www.agd.gov.sg/" rel="noreferrer">
<img src="../images/logo-hdne.png" alt="Helpdesk One"></a>
</div>
</div>
</div>
<div class="content">
<h3 class="con-title"> HELPDESK RESPONSE</h3>
<p class="info-msg">
<span id="lblJunction"><br>Please note that you will receive emails from agd_helpdesk@agd.gov.sg to inform you that we have responded to your helpdesk request. If you do not hear from us within 3 working days, you may wish to check your
<span style="text-decoration: underline;">junk mail folder</span> for the email. <br><br> You may also choose to add this email address to your list of approved senders (<a href="/userguide/Unblock_JunkMail_Manual.pdf">link</a> (PDF
607KB)) so that future emails from this email address will appear in your Inbox. Thank you.</span>
</p>
<div class="form-list">
<h4></h4>
<h5 class="summary"> Helpdesk Ticket Number <span id="lblTicketNo">VE2211104</span></h5>
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<label for="" id="areaLabel">Area :</label>
<span id="lblArea">Vendor Inquiries</span>
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<label for=""> Subject : </label>
<span id="lblSubject">General Inquiries</span>
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<label for="" id="moduleLabel">Module :</label>
<span id="lblModule">NA</span>
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<label for=""> Request Type :</label><span id="lblRequestType">Query</span>
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<label for="txtDescription"> Query/Suggestion/Description :</label>
<textarea name="txtDescription" rows="5" cols="20" readonly="readonly" id="txtDescription">Dear BRIGHT HORIZONS FUND,
This is Accountant-General's Department.
We have received Direct Credit Authorization Form (DCA) form from you. However, we are unable to locate your vendor record in our system.
As such, you are required to create the vendor record in Vendors@Gov. Please login into Vendors@Gov (www.vendors.gov.sg) as a BUSINESS USER (NOT INDIVIDUAL USER). Upon successful login into Vendors@Gov, please create your vendor record in Vendors@Gov. We have attached user guide on how to create your vendor record.
Once you have updated the vendor record in Vendors@Gov, please notify us back in this ticket and we will proceed to approve your vendor record.
Do make sure that all the details in your vendor record match with DCA form.
We have attached user guide on how to create vendor record.
Thank you</textarea>
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<div class="m-form">
<label for="">
</label>
<span>
<a id="hlAttachment" aria-label="Attachments" href="../public_user/download.aspx?g+sD4Gnbb1alnVQUciS/gNmZINcLgN34IUkTSzn94wbXw844eauEFyg5/nvbe6FI">Guide - Create Update Vendor Record (PDF 1320.5KB)</a>
</span>
</div>
<div class="form-list form-ticket">
<h5 class="summary">Please tell us more about yourself :</h5>
<div class="m-form">
<label for=""> Name :</label>
<span>
<span id="lblName">BRIGHT HORIZONS FUND</span></span>
</div>
<div class="m-form">
<label for=""> Department :</label>
<span>
<span id="lblDepartment"></span>
</span>
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<label for=""> Organization/Vendor : </label>
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<span id="lblOrganization">-</span>
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<label for=""> Designation : </label>
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<span id="lblDesignation"></span>
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<label for=""> Email Address : </label>
<span>
<span id="lblEmail">horfl@ntucfirstcampus.com</span>
</span>
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<b><span id="lblAdditionalMsg">Additional Information</span>
</b>
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<div class="m-form">
<h5 class="summary"> Correspondences :</h5>
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<tbody>
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<td>
<div class="divWrapCorresPublic">
<div id="dlCorres_divCorresHeaderAGD_0" class="divAGDCorresHeadPublic">
<span id="dlCorres_lblCorresResponseBy_0">AGD</span>, <span id="dlCorres_lblCorresResponseDate_0">Tuesday, 13 December 2022</span>
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<div id="dlCorres_divCorresDesc_0" class="divUserCorresContentPublic">
<span id="dlCorres_lblCorresDescription_0">Dear BRIGHT HORIZONS FUND, <br>
<br>This is Accountant-General's Department. <br>
<br>We have received Direct Credit Authorization Form (DCA) form from you. However, we are unable to locate your vendor record in our system. <br>
<br>As such, you are required to create the vendor record in Vendors@Gov. Please login into Vendors@Gov (www.vendors.gov.sg) as a BUSINESS USER (NOT INDIVIDUAL USER). Upon successful login into Vendors@Gov, please create
your vendor record in Vendors@Gov. We have attached user guide on how to create your vendor record. <br>
<br>Once you have updated the vendor record in Vendors@Gov, please notify us back in this ticket and we will proceed to approve your vendor record. <br>
<br>Do make sure that all the details in your vendor record match with DCA form. <br>
<br>We have attached user guide on how to create vendor record. <br>
<br>Thank you</span>
</div>
<br>
<div class="m-form">
<span>
<a id="dlCorres_lblCorresAttachment_0" href="../public_user/download.aspx?g+sD4Gnbb1alnVQUciS/gCy0gJI+yb/oAIWCTAqqPlEPcboe0gwD6CaBXC70vv9O" target="_blank">Guide - Create Update Vendor Record (PDF 1320.5KB)</a>
</span>
</div>
<br>
</div>
</td>
</tr>
<tr>
<td>
<div class="divWrapCorresPublic">
<div id="dlCorres_divCorresHeaderAGD_1" class="divAGDCorresHeadPublic">
<span id="dlCorres_lblCorresResponseBy_1">AGD</span>, <span id="dlCorres_lblCorresResponseDate_1">Friday, 16 December 2022</span>
</div>
<div id="dlCorres_divCorresDesc_1" class="divUserCorresContentPublic">
<span id="dlCorres_lblCorresDescription_1">Dear BRIGHT HORIZONS FUND, <br>
<br>May we know the update? <br>
<br>We have received Direct Credit Authorization Form (DCA) form from you. However, we are unable to locate your vendor record in our system. <br>
<br>As such, you are required to create the vendor record in Vendors@Gov. Please login into Vendors@Gov (www.vendors.gov.sg) as a BUSINESS USER (NOT INDIVIDUAL USER). Upon successful login into Vendors@Gov, please create
your vendor record in Vendors@Gov. We have attached user guide on how to create your vendor record. <br>
<br>Once you have updated the vendor record in Vendors@Gov, please notify us back in this ticket and we will proceed to approve your vendor record. <br>
<br>Do make sure that all the details in your vendor record match with DCA form. <br>
<br>We have attached user guide on how to create vendor record. <br>
<br>Thank you</span>
</div>
<br>
<div class="m-form">
<span>
<a id="dlCorres_lblCorresAttachment_1" href="../public_user/download.aspx?g+sD4Gnbb1alnVQUciS/gJ7ZI9qMvEX2GtLNd1Vjp4ofSGLEuyIwUgAii5uDRYn8" target="_blank">Guide - Create Update Vendor Record (PDF 1320.5KB)</a>
</span>
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<br>
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A Singapore Government Agency Website HELPDESK RESPONSE Please note that you will receive emails from agd_helpdesk@agd.gov.sg to inform you that we have responded to your helpdesk request. If you do not hear from us within 3 working days, you may wish to check your junk mail folder for the email. You may also choose to add this email address to your list of approved senders (link (PDF 607KB)) so that future emails from this email address will appear in your Inbox. Thank you. HELPDESK TICKET NUMBER VE2211104 Ticket Status : Responded Area : Vendor Inquiries Subject : General Inquiries Module : NA Request Type :Query Query/Suggestion/Description : Dear BRIGHT HORIZONS FUND, This is Accountant-General's Department. We have received Direct Credit Authorization Form (DCA) form from you. However, we are unable to locate your vendor record in our system. As such, you are required to create the vendor record in Vendors@Gov. Please login into Vendors@Gov (www.vendors.gov.sg) as a BUSINESS USER (NOT INDIVIDUAL USER). Upon successful login into Vendors@Gov, please create your vendor record in Vendors@Gov. We have attached user guide on how to create your vendor record. Once you have updated the vendor record in Vendors@Gov, please notify us back in this ticket and we will proceed to approve your vendor record. Do make sure that all the details in your vendor record match with DCA form. We have attached user guide on how to create vendor record. Thank you Guide - Create Update Vendor Record (PDF 1320.5KB) PLEASE TELL US MORE ABOUT YOURSELF : Name : BRIGHT HORIZONS FUND Department : Organization/Vendor : - Designation : Email Address : horfl@ntucfirstcampus.com Additional Information CORRESPONDENCES : AGD, Tuesday, 13 December 2022 Dear BRIGHT HORIZONS FUND, This is Accountant-General's Department. We have received Direct Credit Authorization Form (DCA) form from you. However, we are unable to locate your vendor record in our system. As such, you are required to create the vendor record in Vendors@Gov. Please login into Vendors@Gov (www.vendors.gov.sg) as a BUSINESS USER (NOT INDIVIDUAL USER). Upon successful login into Vendors@Gov, please create your vendor record in Vendors@Gov. We have attached user guide on how to create your vendor record. Once you have updated the vendor record in Vendors@Gov, please notify us back in this ticket and we will proceed to approve your vendor record. Do make sure that all the details in your vendor record match with DCA form. We have attached user guide on how to create vendor record. Thank you Guide - Create Update Vendor Record (PDF 1320.5KB) AGD, Friday, 16 December 2022 Dear BRIGHT HORIZONS FUND, May we know the update? We have received Direct Credit Authorization Form (DCA) form from you. However, we are unable to locate your vendor record in our system. As such, you are required to create the vendor record in Vendors@Gov. Please login into Vendors@Gov (www.vendors.gov.sg) as a BUSINESS USER (NOT INDIVIDUAL USER). Upon successful login into Vendors@Gov, please create your vendor record in Vendors@Gov. We have attached user guide on how to create your vendor record. Once you have updated the vendor record in Vendors@Gov, please notify us back in this ticket and we will proceed to approve your vendor record. Do make sure that all the details in your vendor record match with DCA form. We have attached user guide on how to create vendor record. Thank you Guide - Create Update Vendor Record (PDF 1320.5KB) Attachment : Note: Only files with extensions PDF, DOC, DOCX, XLS, XLSX, JPG, JPEG, DAT or ZIP can be uploaded. Please enter verification code displayed (case sensitive): Note: This is a security feature that will protect your information. * Report Vulnerability * Privacy Statement * Terms of Use This site is best viewed using latest version of Chrome, Safari and Internet Explorer. Copyright © 2020 Government of Singapore. All Rights Reserved. Last updated on 13 May 2020