booking-sentinelcarpark.co.uk
Open in
urlscan Pro
34.254.16.117
Public Scan
URL:
https://booking-sentinelcarpark.co.uk/
Submission: On January 05 via automatic, source certstream-suspicious — Scanned from DE
Submission: On January 05 via automatic, source certstream-suspicious — Scanned from DE
Form analysis
1 forms found in the DOMPOST /parking/results
<form action="/parking/results" onsubmit="return(waitModal=validateParking());" target="_top" id="indexForm" method="post" accept-charset="utf-8">
<div style="display:none;"><input type="hidden" name="_method" value="POST"></div>
<div class="left product-datetime-block">
<label for="p-entry-date">Entry</label>
<i class="fa fa-calendar" onclick=""></i>
<input name="data[entry-date]" class="datepicker hasDatepicker" type="text" id="p-entry-date" autocomplete="off" placeholder="dd/mm/yyyy">
<i class="fa fa-clock-o"></i>
<select name="data[entry-time]" id="p-entry-time" class="styled_select">
<option>00:00</option>
<option>00:05</option>
<option>00:10</option>
<option>00:15</option>
<option>00:20</option>
<option>00:25</option>
<option>00:30</option>
<option>00:35</option>
<option>00:40</option>
<option>00:45</option>
<option>00:50</option>
<option>00:55</option>
<option>01:00</option>
<option>01:05</option>
<option>01:10</option>
<option>01:15</option>
<option>01:20</option>
<option>01:25</option>
<option>01:30</option>
<option>01:35</option>
<option>01:40</option>
<option>01:45</option>
<option>01:50</option>
<option>01:55</option>
<option>02:00</option>
<option>02:05</option>
<option>02:10</option>
<option>02:15</option>
<option>02:20</option>
<option>02:25</option>
<option>02:30</option>
<option>02:35</option>
<option>02:40</option>
<option>02:45</option>
<option>02:50</option>
<option>02:55</option>
<option>03:00</option>
<option>03:05</option>
<option>03:10</option>
<option>03:15</option>
<option>03:20</option>
<option>03:25</option>
<option>03:30</option>
<option>03:35</option>
<option>03:40</option>
<option>03:45</option>
<option>03:50</option>
<option>03:55</option>
<option>04:00</option>
<option>04:05</option>
<option>04:10</option>
<option>04:15</option>
<option>04:20</option>
<option>04:25</option>
<option>04:30</option>
<option>04:35</option>
<option>04:40</option>
<option>04:45</option>
<option>04:50</option>
<option>04:55</option>
<option>05:00</option>
<option>05:05</option>
<option>05:10</option>
<option>05:15</option>
<option>05:20</option>
<option>05:25</option>
<option>05:30</option>
<option>05:35</option>
<option>05:40</option>
<option>05:45</option>
<option>05:50</option>
<option>05:55</option>
<option>06:00</option>
<option>06:05</option>
<option>06:10</option>
<option>06:15</option>
<option>06:20</option>
<option>06:25</option>
<option>06:30</option>
<option>06:35</option>
<option>06:40</option>
<option>06:45</option>
<option>06:50</option>
<option>06:55</option>
<option>07:00</option>
<option>07:05</option>
<option>07:10</option>
<option>07:15</option>
<option>07:20</option>
<option>07:25</option>
<option>07:30</option>
<option>07:35</option>
<option>07:40</option>
<option>07:45</option>
<option>07:50</option>
<option>07:55</option>
<option>08:00</option>
<option>08:05</option>
<option>08:10</option>
<option>08:15</option>
<option>08:20</option>
<option>08:25</option>
<option>08:30</option>
<option>08:35</option>
<option>08:40</option>
<option>08:45</option>
<option>08:50</option>
<option>08:55</option>
<option>09:00</option>
<option>09:05</option>
<option>09:10</option>
<option>09:15</option>
<option>09:20</option>
<option>09:25</option>
<option>09:30</option>
<option>09:35</option>
<option>09:40</option>
<option>09:45</option>
<option>09:50</option>
<option>09:55</option>
<option>10:00</option>
<option>10:05</option>
<option>10:10</option>
<option>10:15</option>
<option>10:20</option>
<option>10:25</option>
<option>10:30</option>
<option>10:35</option>
<option>10:40</option>
<option>10:45</option>
<option>10:50</option>
<option>10:55</option>
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<option>11:05</option>
<option>11:10</option>
<option>11:15</option>
<option>11:20</option>
<option>11:25</option>
<option>11:30</option>
<option>11:35</option>
<option>11:40</option>
<option>11:45</option>
<option>11:50</option>
<option>11:55</option>
<option selected="selected">12:00</option>
<option>12:05</option>
<option>12:10</option>
<option>12:15</option>
<option>12:20</option>
<option>12:25</option>
<option>12:30</option>
<option>12:35</option>
<option>12:40</option>
<option>12:45</option>
<option>12:50</option>
<option>12:55</option>
<option>13:00</option>
<option>13:05</option>
<option>13:10</option>
<option>13:15</option>
<option>13:20</option>
<option>13:25</option>
<option>13:30</option>
<option>13:35</option>
<option>13:40</option>
<option>13:45</option>
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<option>14:00</option>
<option>14:05</option>
<option>14:10</option>
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<option>16:40</option>
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<option>17:15</option>
<option>17:20</option>
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<option>17:30</option>
<option>17:35</option>
<option>17:40</option>
<option>17:45</option>
<option>17:50</option>
<option>17:55</option>
<option>18:00</option>
<option>18:05</option>
<option>18:10</option>
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<option>18:20</option>
<option>18:25</option>
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<option>18:35</option>
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<option>18:45</option>
<option>18:50</option>
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<option>19:00</option>
<option>19:05</option>
<option>19:10</option>
<option>19:15</option>
<option>19:20</option>
<option>19:25</option>
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<option>19:40</option>
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<option>19:55</option>
<option>20:00</option>
<option>20:05</option>
<option>20:10</option>
<option>20:15</option>
<option>20:20</option>
<option>20:25</option>
<option>20:30</option>
<option>20:35</option>
<option>20:40</option>
<option>20:45</option>
<option>20:50</option>
<option>20:55</option>
<option>21:00</option>
<option>21:05</option>
<option>21:10</option>
<option>21:15</option>
<option>21:20</option>
<option>21:25</option>
<option>21:30</option>
<option>21:35</option>
<option>21:40</option>
<option>21:45</option>
<option>21:50</option>
<option>21:55</option>
<option>22:00</option>
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<option>22:25</option>
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<option>22:35</option>
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<option>23:40</option>
<option>23:45</option>
<option>23:50</option>
<option>23:55</option>
</select>
</div>
<div class="right product-datetime-block">
<label for="p-exit-date">Exit</label>
<i class="fa fa-calendar" onclick=""></i>
<input name="data[exit-date]" class="datepicker hasDatepicker" type="text" id="p-exit-date" autocomplete="off" placeholder="dd/mm/yyyy">
<i class="fa fa-clock-o"></i>
<select name="data[exit-time]" id="p-exit-time" class="styled_select">
<option>00:00</option>
<option>00:05</option>
<option>00:10</option>
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<option>00:20</option>
<option>00:25</option>
<option>00:30</option>
<option>00:35</option>
<option>00:40</option>
<option>00:45</option>
<option>00:50</option>
<option>00:55</option>
<option>01:00</option>
<option>01:05</option>
<option>01:10</option>
<option>01:15</option>
<option>01:20</option>
<option>01:25</option>
<option>01:30</option>
<option>01:35</option>
<option>01:40</option>
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<option>01:50</option>
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<option selected="selected">12:00</option>
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<option>22:15</option>
<option>22:20</option>
<option>22:25</option>
<option>22:30</option>
<option>22:35</option>
<option>22:40</option>
<option>22:45</option>
<option>22:50</option>
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<option>23:30</option>
<option>23:35</option>
<option>23:40</option>
<option>23:45</option>
<option>23:50</option>
<option>23:55</option>
</select>
</div>
<div class="clearfix"> </div>
<div class="left">
<label for="p-promo-code" class="hidden">Promo Code</label>
<input name="data[promo-code]" class="promo" type="text" id="p-promo-code" placeholder="Promo Code" autocomplete="off" readonly="readonly">
<input type="hidden" name="data[product_type]" value="1" id="product_type"><input type="hidden" name="data[quantity]" value="1" id="quantity">
</div>
<div class="right">
<input type="submit" class="submit search" value="Search">
</div>
</form>
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Skip to Main Content FAQs Manage My Booking en select language 0 Basket Login Sign up * Home * Manage My Booking * FAQs * Login * Sign up * Language GB * Home * My Basket * Login * Register * Parking The UK's No 1 Airport Car Park according to Trustpilot April 2021. * Parking Entry 00:00 00:05 00:10 00:15 00:20 00:25 00:30 00:35 00:40 00:45 00:50 00:55 01:00 01:05 01:10 01:15 01:20 01:25 01:30 01:35 01:40 01:45 01:50 01:55 02:00 02:05 02:10 02:15 02:20 02:25 02:30 02:35 02:40 02:45 02:50 02:55 03:00 03:05 03:10 03:15 03:20 03:25 03:30 03:35 03:40 03:45 03:50 03:55 04:00 04:05 04:10 04:15 04:20 04:25 04:30 04:35 04:40 04:45 04:50 04:55 05:00 05:05 05:10 05:15 05:20 05:25 05:30 05:35 05:40 05:45 05:50 05:55 06:00 06:05 06:10 06:15 06:20 06:25 06:30 06:35 06:40 06:45 06:50 06:55 07:00 07:05 07:10 07:15 07:20 07:25 07:30 07:35 07:40 07:45 07:50 07:55 08:00 08:05 08:10 08:15 08:20 08:25 08:30 08:35 08:40 08:45 08:50 08:55 09:00 09:05 09:10 09:15 09:20 09:25 09:30 09:35 09:40 09:45 09:50 09:55 10:00 10:05 10:10 10:15 10:20 10:25 10:30 10:35 10:40 10:45 10:50 10:55 11:00 11:05 11:10 11:15 11:20 11:25 11:30 11:35 11:40 11:45 11:50 11:55 12:00 12:05 12:10 12:15 12:20 12:25 12:30 12:35 12:40 12:45 12:50 12:55 13:00 13:05 13:10 13:15 13:20 13:25 13:30 13:35 13:40 13:45 13:50 13:55 14:00 14:05 14:10 14:15 14:20 14:25 14:30 14:35 14:40 14:45 14:50 14:55 15:00 15:05 15:10 15:15 15:20 15:25 15:30 15:35 15:40 15:45 15:50 15:55 16:00 16:05 16:10 16:15 16:20 16:25 16:30 16:35 16:40 16:45 16:50 16:55 17:00 17:05 17:10 17:15 17:20 17:25 17:30 17:35 17:40 17:45 17:50 17:55 18:00 18:05 18:10 18:15 18:20 18:25 18:30 18:35 18:40 18:45 18:50 18:55 19:00 19:05 19:10 19:15 19:20 19:25 19:30 19:35 19:40 19:45 19:50 19:55 20:00 20:05 20:10 20:15 20:20 20:25 20:30 20:35 20:40 20:45 20:50 20:55 21:00 21:05 21:10 21:15 21:20 21:25 21:30 21:35 21:40 21:45 21:50 21:55 22:00 22:05 22:10 22:15 22:20 22:25 22:30 22:35 22:40 22:45 22:50 22:55 23:00 23:05 23:10 23:15 23:20 23:25 23:30 23:35 23:40 23:45 23:50 23:55 Exit 00:00 00:05 00:10 00:15 00:20 00:25 00:30 00:35 00:40 00:45 00:50 00:55 01:00 01:05 01:10 01:15 01:20 01:25 01:30 01:35 01:40 01:45 01:50 01:55 02:00 02:05 02:10 02:15 02:20 02:25 02:30 02:35 02:40 02:45 02:50 02:55 03:00 03:05 03:10 03:15 03:20 03:25 03:30 03:35 03:40 03:45 03:50 03:55 04:00 04:05 04:10 04:15 04:20 04:25 04:30 04:35 04:40 04:45 04:50 04:55 05:00 05:05 05:10 05:15 05:20 05:25 05:30 05:35 05:40 05:45 05:50 05:55 06:00 06:05 06:10 06:15 06:20 06:25 06:30 06:35 06:40 06:45 06:50 06:55 07:00 07:05 07:10 07:15 07:20 07:25 07:30 07:35 07:40 07:45 07:50 07:55 08:00 08:05 08:10 08:15 08:20 08:25 08:30 08:35 08:40 08:45 08:50 08:55 09:00 09:05 09:10 09:15 09:20 09:25 09:30 09:35 09:40 09:45 09:50 09:55 10:00 10:05 10:10 10:15 10:20 10:25 10:30 10:35 10:40 10:45 10:50 10:55 11:00 11:05 11:10 11:15 11:20 11:25 11:30 11:35 11:40 11:45 11:50 11:55 12:00 12:05 12:10 12:15 12:20 12:25 12:30 12:35 12:40 12:45 12:50 12:55 13:00 13:05 13:10 13:15 13:20 13:25 13:30 13:35 13:40 13:45 13:50 13:55 14:00 14:05 14:10 14:15 14:20 14:25 14:30 14:35 14:40 14:45 14:50 14:55 15:00 15:05 15:10 15:15 15:20 15:25 15:30 15:35 15:40 15:45 15:50 15:55 16:00 16:05 16:10 16:15 16:20 16:25 16:30 16:35 16:40 16:45 16:50 16:55 17:00 17:05 17:10 17:15 17:20 17:25 17:30 17:35 17:40 17:45 17:50 17:55 18:00 18:05 18:10 18:15 18:20 18:25 18:30 18:35 18:40 18:45 18:50 18:55 19:00 19:05 19:10 19:15 19:20 19:25 19:30 19:35 19:40 19:45 19:50 19:55 20:00 20:05 20:10 20:15 20:20 20:25 20:30 20:35 20:40 20:45 20:50 20:55 21:00 21:05 21:10 21:15 21:20 21:25 21:30 21:35 21:40 21:45 21:50 21:55 22:00 22:05 22:10 22:15 22:20 22:25 22:30 22:35 22:40 22:45 22:50 22:55 23:00 23:05 23:10 23:15 23:20 23:25 23:30 23:35 23:40 23:45 23:50 23:55 Promo Code SEARCHING... Please wait... PLEASE WAIT... Removing items from basket PLEASE WAIT... Removing item from basket PLEASE WAIT... Removing item from basket PLEASE WAIT... Please wait... WELCOME TO SENTINEL The UK's No 1 Airport Car Park according to Trustpilot April 2021. Parking WELCOME TO SENTINEL The UK's No 1 Airport Car Park according to Trustpilot April 2021. Parking from Enter Entry Date at Return flight landing time Enter Exit Date at Promo Code Find a space Terms and Conditions of Use FAQ © Sentinel Car Park Built by Rezcomm HOME MANAGE MY BOOKING FAQ TERMS PRIVACY Copyright © 2024 Sentinel Car Park. All rights reserved. Powered by Rezcomm LOGIN LOGGING YOU IN... START DATE AND TIME SELECT A DATE January 2024 Mon Tue Wed Thu Fri Sat Sun 27 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1 2 3 4 5 6 7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1 2 3 4 5 6 7 8 9 10 11 29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 10 SELECT A START TIME ^ : ^ Select Hour : Select Mins v : v SELECT HOUR : SELECT MIN Next Got a promo code? THE PROMO CODE ENTER YOUR PROMO CODE Has been successfully applied: Update Continue Booking summary Booking summary edit Total Price: Free Proceed to Checkout By placing this order you agree to our Terms and Conditions SENTINEL CAR PARK - TERMS AND CONDITIONS YOUR STATUTORY RIGHTS ARE NOT AFFECTED 1. BOOKINGS 1. Bookings on the Company’s website are made when validated on the website. 2. Bookings by telephone are made when confirmed by the telesales operator. 3. Bookings by post are made when written confirmation is sent by the Company. 2. CANCELLATION 1. You may cancel your reservation for any reason, at any time up to the start of the reservation period without charge. 2. A Customer to who cancels a booking later than 1 hr prior to their expected arrival time or who does not turn up shall be liable to pay the full parking fee for the whole Parking Period. 3. Cancellations can be made online using your login details or over the phone by calling 0113 2391555. 4. FAILURE OF THE CUSTOMER TO COMPLY WITH CLAUSE 7.1.2.1 SHALL ENTITLE THE COMPANY TO CANCEL THE BOOKING AND REFUSE TO PARK THE VEHICLE WITHOUT ANY LIABILITY TO THE CUSTOMER FOR ANY CONSEQUENTIAL LOSS OR INCONVENIENCE. IN THE EVENT OF SUCH CANCELLATION THE CUSTOMER WILL RECEIVE A FULL REFUND. 3. PRICES 1. Prices in the Company’s literature, on its website and Tariff Board at the Car Park are in pounds Sterling including VAT 2. Prices are per 24hr period, eg. Saturday to Saturday is 8 days. 3. The Company may alter prices and promotional offers without prior notice. 4. The price applicable for the Parking Period is that confirmed at time of Booking regardless of prices quoted by the Company elsewhere or any promotional offer. 4. PAYMENT 1. Payment for telephone or website bookings can only be made using MasterCard, VISA, American Express, Diners Club or Switch. 2. If payment by card is declined or if a cheque is dishonoured the Company has the right not to fulfil your booking. 3. When payment is by overseas credit card the card issuer will debit your account in your local currency at the exchange rate applicable on the date of processing. A conversion charge may be applicable. 4. Payment by cheque should be sent to the Administration Address. 5. Payment by cheque at the time of collecting the Vehicle must be supported by a cheque guarantee card. 5. THE COMPANIES LIABILITIES 1. The Company will accept liability for damage to the paintwork or bodywork of the Vehicle if proved to be caused by the Company. 6. EXCLUSION AND LIMITATION OF THE COMPANY’S LIABILITIES 1. THE COMPANY WILL NOT ACCEPT LIABILITY FOR: 1. PERSONAL PROPERTY LEFT IN THE VEHICLE OR COACH OR LEFT UNATTENDED AT ANY TIME 2. DAMAGE TO THE WINDSCREEN OR ANY OTHER GLASS IN THE VEHICLE 3. TRANSPORT DELAYS BETWEEN THE CAR PARK AND THE AIRPORT CAUSED BY TRAFFIC CONGESTION, VEHICLE BREAKDOWN OR OTHER CAUSES BEYOND THE COMPANY’S CONTROL 4. LOSS ARISING FROM A STOLEN OR MISLAID RECEIPT OR TICKET FOR THE VEHICLE 5. DELAY IN MAKING THE VEHICLE AVAILABLE FOR COLLECTION PRIOR TO EXPIRY OF THE PARKING PERIOD 6. LOSS OF OR DAMAGE TO THE VEHICLE ARISING FROM MATTERS OUTSIDE ITS CONTROL (INCLUDING MECHANICAL FAILURE, SELF-LOCKING, ATMOSPHERIC POLLUTION, TERRORISM, NATURAL DISASTER, DAMAGE BY THIRD PARTIES OR WHERE FORCIBLE OR FRAUDULENT MEANS OF ENTRANCE AND OR EXIT ARE USED). 7. CUSTOMER’S OBLIGATIONS 1. 1. You shall ensure that the Vehicle is: 1. at the commencement of the Parking Period in a roadworthy condition, has a current MOT certificate (if required by law) for the whole of the Parking Period and that no dangerous toxic or illegal substances are left within the Vehicle; 2. in a proper roadworthy condition prior to leaving the Car Park and entering onto the public highway. 2. If at the end of the Parking Period the Vehicle will not start the Vehicle will be pushed into a return bay and a Company employee will try to jump-start the Vehicle on your return. Any assistance other than a jump-start will require break down assistance at your expense. 3. No Vehicle shall be towed into the Car Park and no work on or cleaning of Vehicles shall be done in the Car Park. 4. The Customer shall inform the Company of any modification (including any for disabled use) to the Vehicle that might affect normal handling or operation. 2. VEHICLE EXCISE DUTY (VED) You shall ensure that prior to commencement of the Parking Period VED is paid for the Vehicle for the whole of the Parking Period (if required by law). 3. VEHICLE SECURITY 1. You are required to leave your car keys at the Car Park. If you fail to leave the keys the Company may move the Vehicle by such means as it shall determine and the Company shall have no liability for any damage caused. 2. Unless requested by a Company employee, leave your Vehicle locked with all the windows closed. 4. SAFETY IN THE CAR PARK 1. Drive carefully in the Car Park and obey the directional signs. 2. Car Parks can be dangerous. After parking, proceed to the reception or nearest exit, which are signposted. Do not wander about the Car Park. Keep a careful eye on your children and do not permit them to play in the Car Park. 5. CHECK IN TIME Transport between the Car Park and the airport leaves at regular intervals. It is the Customer’s responsibility to arrive at the Car Park in good time (a minimum of 30 minutes prior to the airlines recommended check-in time is suggested) to enable you to arrive at the airport by the airline’s recommended check-in time. 8. MOVING VEHICLES The Company shall keep the Vehicle on site at the location where you drop the vehicle off. If the booking is for meet and greet, the Customer authorises the Company to drive the Vehicle within and (including by driving on the public highway) between the airport and the car park and back again. 9. RECLAIMING THE VEHICLE 1. A Customer must produce the receipt or ticket provided by the Company when reclaiming the Vehicle. If the receipt or ticket is lost the Company shall require proof of the Customer’s identity and may make other enquiries as it considers reasonable. Failure to produce the receipt or ticket will delay your departure. 2. Should you discover the receipt or ticket has been lost or stolen, the Company should be informed at once and a fax or e-mail sent stating your name and address and instructing us not to release the Vehicle until your return. 3. The Company shall not be obliged to release the Vehicle to a third party without the written authority of the Customer. 4. Any Customer reclaiming his Vehicle prior to expiry of the Parking Period may request a refund of the unused parking days and this can be made less any transactional charges. 5. The Company requires not less than 2 hours notice to make the Vehicle available for collection prior to the day of expiry of the Parking Period. 6. If you return on a later flight the than flight originally booked resulting in your vehicle remaining parked on days outside your reservation period, you will be automatically charged for those days at the prevailing rates. If your late return is due to a diverted or cancelled flight, there will be no extra charge. 10. TRANSPORT TO AND FROM AIRPORT 1. Customers should not board a Coach if unable to find a seat or if the maximum number of standing passengers (as displayed in the Coach) have boarded. 2. Children under the age of 8 must be seated and accompanied by an adult. 3. No animal may travel without the agreement of the Company. No lions or tigers are permitted under any circumstances. 4. Luggage must not be placed in the aisles or standing areas. 5. The driver is responsible for safety of the Coach. Any passenger who, in the opinion of the driver, is a danger or potential danger to the Coach or its passengers may be removed from the Coach or prevented from boarding on the driver’s authority. 11. LIEN All parking fees must be paid before the Vehicle or any personal items left therein can be removed. When in the Car Park the Vehicle is subject to a lien for all charges due or accruing due from the Customer to the Company. If the lien is not satisfied by payment within 28 days of notice given by the Company of its intention to sell the Vehicle in default of payment, the Company may sell the Vehicle by auction or otherwise, and the proceeds of the sale may be applied in and towards satisfaction of all sums owing to the Company by the Customer together with the expenses of the sale, and in connection with such sale the Company shall be entitled to charge reasonable garage charges in respect of the period during which the Vehicle is in the possession of the Company. 12. INDEMNITY 1. The Customer shall indemnify the Company and its staff for any loss, damage, actions and claims arising from breach of the Customer’s Obligations contained in clause 7. 2. The Customer acknowledges that: 1. he will be guilty of offences under Road Traffic and Vehicle Licensing Legislation if he permits the Company’s staff to drive the Vehicle on a road when the Vehicle is not in a roadworthy condition, does not have a current MOT certificate (if required by law), or at a time for which VED has not been paid (if required by law). 2. permitting the Vehicle to be driven on a highway in the circumstances referred to above may invalidate the Customer’s and the Company’s insurance policies and constitute an offence under Road Traffic Legislation. 13. COMPLAINTS PROCEDURE 1. Nothing in this procedure restricts the Customer’s right to pursue remedies through the Court. 2. Should your Vehicle suffer damage whilst in the Car Park or should you lose the Vehicle or any of your possessions from the Vehicle you should:- 1. immediately inform a member of staff 2. in the case of theft, report to the Police 3. notify your insurers. 3. The Company will acknowledge a written complaint in writing within 5 working days. 4. A complaint will initially be dealt with by the Company’s General Manager (“GM”) 5. Subject to the Customer promptly supplying any additional information required, and (if required) making the Vehicle available for inspection, the GM will endeavour to give a written decision within 30 days. 6. If a complaint relates to Vehicle damage the Customer will make the Vehicle available for inspection prior to repairs being commenced. 7. Communication relating to the complaint can be by e-mail with the GM at sales@sentinelcarpark.co.uk or by using the Customer Service Number 0113 2391555 or in writing addressed to the GM at the Administration Address. 8. All telephone calls to the Company are charged at the rate agreed with your telephone service provider. Calls may be monitored. 14. ALTERATION OF CONDITIONS No person has authority to alter these Conditions unless in writing with the express permission of the Company 15. DEFINITIONS AND INTERPRETATION 1. Paragraph headings shall not be taken into account in the construction or interpretation of these Conditions. 2. “Car Park” means any car park owned, operated or managed by the Company. 3. “the Administration Address” means Sentinel Car Park Warren House Lane Yeadon LS19 7FT PRIVACY Security Ordering online through Sentinel Security Car Park is secure. Your online payment is made entirely within Barclaycard epdq secure payment environment. Barclaycard automates and completes the transaction for us whilst securing your card details for you. The Barclaycard CPI utilises a high level of encryption - customers connect using 128 bit SSL encryption. . This is the same high security technology standard as is used for Internet banking. However, if you prefer you can book by telephone on 0113 239 1555. Privacy At Sentinel Security Car Park, we are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We will only collect information about you for 2 reasons: firstly, to process your booking and secondly, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes: * your name * address * phone number * email address * vehicle information We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information, which we hold, will be held securely. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. 3RD PARTY COOKIES USED IN THIS WEBSITE The website uses Google Analytics services to enhance understanding of visitor traffic and provide improvements based upon that knowledge, or to allow for users to share information with their social networks: Cookie Name What it is used for _ga, _gat, _gs, _gu, _gw Google Analytics. These allow us to collect anonymous visitor data, to give us an idea of how the website is used, which helps us to improve the website for future users. If you would like to opt-out of this cookie in particular, please click here to view details of Google’s opt-out plugin. _dc Google Remarketing These cookies are written by Google for the purpose of showing advertisements to users who have previously visited our site as they browse other websites on the internet. You can choose to opt-out of Google Remarketing here: https://tools.google.com/dlpage/gaoptout/ If you wish to disallow or delete cookies If you would like to disable, delete or control cookies on your browser, please follow the appropriate link for your browser below: Internet Explorer - http://support.microsoft.com/kb/278835 Firefox - http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies Chrome - https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies Safari - http://support.apple.com/kb/PH5049 If you have any questions/comments about privacy, you should call us or email us at sales@sentinelcarpark.co.uk