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Text Content

UCaaS Feedback Live Demo 855-55V-ITEL(84835) vOS Login

Products

 * Cloud Business Phone
   
   Extensive features with outstanding benefits. Switch to cloud business phone
   today.

 * Video Meetings
   
   Get productive with unlimited video meetings – Here productivity meets the
   perfection

 * Team Messaging
   
   Engage your teams in powerful ways -Connect and Collaborate with ease

 * Communication APIs
   
   API integrations with vast availability and supports multiple integrations at
   a time

 * Email Server Services
   
   business phone solutions hosted on cloud

 * Desktop App
   
   Launch your desktop app and operate everything from your desk

 * Mobile App
   
   The best way to stay up to date – work updates at your fingertips. Seamless
   user experience.

 * Contact Center
   
   Transform the entire communication system of your business with modernized
   and recommended IP phones

 * IP Phones
   
   Transform the entire communication system of your business with modernized
   and recommended IP phones

Solutions

   BY ORGANIZATION

   
 * Corporate
 * Enterprise
 * Non-Profit
 * Small Business

   BY SECTOR

 * Educational Services
 * Healthcare & Social Assistance
 * Manufacturing
 * Retail Trade
 * Transportation & Warehousing
 * Technical Services
 * Real Estate & Leasing

   BY NEED

 * Cloud VoIP Solutions
 * Cloud PBX System
 * Global Scope
 * SIP Trunking
 * CRM Integration
 * ATS Integration
 * API Integration
 * Business Phone Features
 * Hybrid Workforce

Pricing

 * Plans & Pricing
 * Pay As You Go

Resources

 * Promo Videos
 * E-Books
 * Podcasts
 * Partner-Program
 * Compliance

 * Blog
 * White Papers
 * Newsroom
 * Inclusion
 * CSR
 * Careers

✕
 * Products
      
    * Cloud Business Phone
      
      Extensive features with outstanding benefits. Switch to cloud business
      phone today.
   
    * Video Meetings
      
      Get productive with unlimited video meetings – Here productivity meets the
      perfection
   
    * Team Messaging
      
      Engage your teams in powerful ways -Connect and Collaborate with ease
   
    * Communication APIs
      
      API integrations with vast availability and supports multiple integrations
      at a time
   
    * Email Server Services
      
      business phone solutions hosted on cloud
   
    * Desktop App
      
      Launch your desktop app and operate everything from your desk
   
    * Mobile App
      
      The best way to stay up to date – work updates at your fingertips.
      Seamless user experience.
   
    * Contact Center
      
      Transform the entire communication system of your business with modernized
      and recommended IP phones
   
    * IP Phones
      
      Transform the entire communication system of your business with modernized
      and recommended IP phones

 * Solutions
   
      BY ORGANIZATION
   
    * Corporate
    * Enterprise
    * Non-Profit
    * Small Business
   
      BY SECTOR
   
    * Educational Services
    * Healthcare & Social Assistance
    * Manufacturing
    * Retail Trade
    * Transportation & Warehousing
    * Technical Services
    * Real Estate & Leasing
   
      BY NEED
   
    * Cloud VoIP Solutions
    * Cloud PBX System
    * Global Scope
    * SIP Trunking
    * CRM Integration
    * ATS Integration
    * API Integration
    * Business Phone Features
    * Hybrid Workforce

 * Pricing
    * Plans & Pricing
    * Pay As You Go

 * Resources
    * Promo Videos
    * E-Books
    * Podcasts
    * Partner-Program
   
    * Blog
    * White Papers
    * Newsroom
    * Inclusion
    * CSR
    * Careers

Get Rolling



BUSINESS CLOUD PHONE SYSTEM HAS OUTSTANDING FEATURES TO ENHANCE THE BUSINESS
GROWTH WITH APPLICATION OF VARIOUS FEATURES. VITEL GLOBAL'S VOIP FEATURES
PROVIDE ALL THE EFFECTIVE SOLUTIONS FOR A STANDARD BUSINESS

FIND THE OUR BUSINESS PHONE FEATURES LIST WITH IN-DETAIL EXPLANATION FOR PRODUCT
FEATURE AWARENESS


CALLING AND FLEXIBILITY

Our calling features have been developed to provide you with a cloud phone
system that is versatile, mobile, and powerful. A wide range of phone numbers
are available for you to choose from; you can also install our apps on your
desktop or smartphone or tablet and use features like call forwarding, Call
Flip, and more.

LOCAL DIALING

Establish a local presence by selecting from over 200 area codes. Assign
additional numbers to call queues and users and make use of all the features.

Discover More

LOCAL NUMBERS

Businesses and individuals can have a phone number to be local to their
customers or contacts, even if they are physically located in a different area
or country.

Discover More

EXTENSIONS

An extension is a flexible structure that connects employees at local and
satellite offices, regardless of location. Extensions can be edited at any time.

Discover More

OMNIPRESENCE

Your colleagues can see your presence status Available, Invisible, or Do Not
Disturb,whether you are using your desk phone, the mobile app, or a softphone.

Discover More

CALL DELEGATION

When a large number of calls need to be transferred from one to another, call
delegating is an easy way. Executives also appreciate the ease with calls.

Discover More

CALL SCREENING

Put a stop to everyone attempting to contact your company without your consent.
Callers can be identified and blocked, and others can be routed to voicemail.

Discover More

CALL FORWARDING

Make sure you're always ready to answer phone calls. Call forwarding is
completely undetectable to the caller and allows your business to be available
round-the-clock.

Discover More

CALL FLIP

You can quickly switch between your desk phone, mobile phone, or softphone while
on a call using Call Flip. It is simple to set up and provides many options for
handling calls.

Discover More

CALL PARK

Calls can be stored in a virtual location and retrieved from any desk phone in
your system using this feature. The call can hold for a long time and then
retrieved from any extension.

Discover More

ONE TOUCH CALLING

Calling with a single tap on any mobile phone or desktop application is
easy.When you click a number from your CRM in a browser.

Discover More

--------------------------------------------------------------------------------


INTER COMMUNICATIONS

Desk phone announcements can be made to colleagues across multiple office
locations using intercom.

ANSWERING METHODS

Allow your business phone system to operate at any time of day or night. Your
company's main phone number and individual extensions and mailboxes can be
routed by answering rules based on a variety of options.

Discover More

VISUAL VOICEMAIL

Vitel Global's visual voicemail allows you to easily manage voicemails in your
online account, on your PC or Mac, and even on your mobile device via the Vitel
Global app.

Discover More

PHONES ACCESSORIES, DEVICES, AND SERVICE

It is easy to administer across all of your locations, incorporates all of your
users, offers a variety of calling options, and works seamlessly with your
preferred device with our cloud phone service.

Discover More

PAGING

Multiple desk phones and overhead paging devices can receive one-way, real-time
announcements via paging.

Discover More

INTERNET FAX

Use your computer, mobile device, Outlook®, cloud storage providers (such as
DropboxTM), and more to send and receive faxes.

Discover More

SHARED LINES

Using a single phone number, you can take calls from any phone in your home or
office.

Discover More

VOICEMAIL-TO-EMAIL

Voicemail-to-email is a service that allows you to receive and listen to your
voicemails via email.

Discover More

--------------------------------------------------------------------------------


ADMINISTRATION

Provisioning, managing, and gaining insights are now possible from anywhere,
thanks to cutting-edge administrative and analytics tools. Even if you're on the
go, you can quickly and easily move, add, or change employees. Managing multiple
locations and phone numbers is made easier with a visual representation of your
IVR.

CLOUD PBX

Business phone system administration, call management, and the user and caller
experience are all revolutionised by the Vitel Global cloud phone solution,
which integrates with your essential apps. At a fraction of what an old PBX
would have cost.

Discover More

GREETINGS

Establish your company's image and brand with greetings.

Discover More

MULTI-LEVEL IVR

Expand your automated attendant by adding a flexible phone menu that connects to
your employees with self-service options.

Discover More

MUSIC ON HOLD

With customized music and messages, you can allow the users to listen to the
selective music or voice notes chosen by you.

Discover More

DIAL-BY-NAME DIRECTORY

The Vitel Global dial-by-name directory gives your business phone system the
feel and functionality of a super powered system.

Discover More

NUMBER PORTING

There are a few simple steps involved in transferring an existing phone number
to a Vitel Global account.

Discover More

MULTI-SITE MANAGEMENT

It's easy to manage and provide support for multiple locations with our
multi-site support feature.

Discover More

CALL MONITORING

Employee productivity and efficiency can be enhanced with the use of call
monitoring. It is possible for authorised users to listen in on employee calls
with clients so that they can monitor the conversation and provide coaching.

Discover More

CALL LOGS

Inbound and outbound calls, as well as faxes, are recorded in Vitel Global call
logs. The name of the caller, the number dialled, and the time, date, and
duration of the call can be viewed.

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AUTOMATIC CALL RECORDING

Record all inbound and outbound calls for your Vitel Global phone system, as
well as all inbound calls for your departments. Recordings can be played back
and downloaded at any time, and the recording feature can be turned off whenever
you like.

Discover More

AUDIT TRAIL

Your phone system's users and administrators can be easily tracked. To empower
administrators to use self-service tools to resolve issues with large enterprise
phone systems, Audit Trail provides a searchable account history of phone system
changes.

Discover More

BRILLIANT DESKING

Vitel Global extensions, voicemail, and greetings are all available to users who
have hot desk phones. Workers can stay connected and efficient no matter where
they work.

Discover More

CALLER ID

With Vitel Global, you can control both your incoming and outgoing caller IDs
from a single interface. When making a phone call, you can also choose to
display your business name.

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LIST OF DIRECTORY

Directory listings boost your company's visibility by allowing you to list your
business in local and national directories for free.

Discover More

USER TEMPLATES

Batch configurations allow you to apply settings to a large number of users at
once, saving you time and streamlining your administrative duties.

Discover More

--------------------------------------------------------------------------------


INTERNATIONAL

Full service is available in over 40 countries, and inbound virtual numbers can
be accessed from over 100 countries around the world thanks to Vitel Global.
Benefit from a streamlined phone number management process and international
device shipping without having to deal with the hassles or costs associated with
managing multiple disparate phone systems

INTERNATIONAL NUMBERS

With inbound numbers from over 70 different countries, you can virtually go
global. It's possible to set up a local caller ID and have it route incoming
calls to any phone number without paying a fortune.

Discover More

INTERNATIONAL CALLING

It's possible to make calls between global offices for free, as well as cheap
local calls.

Discover More

--------------------------------------------------------------------------------


VIDEO

One-click functionality and webinar capabilities are also included in Vitel
Global's services.

VIDEO CONFERENCING

Up to 500 people can participate in a video conference call at a time, making it
ideal for large meetings. One-click screen sharing from your desktop, mobile,
apps, websites, files, and more will help you and your team work more
efficiently.

Discover More

AUDIO CONFERENCING

Instantly join a conference call with up to 1,000 participants and local dial-in
support.

Discover More

CLOUD

Instantly connect and collaborate on any device, from any conference room, with
just one tap.

Discover More

--------------------------------------------------------------------------------


MESSAGE

With team messaging, file sharing, SMS, tasks, and more, you'll be able to
collaborate more effectively.

COLLABORATION WITH TEAMS

Vitel Global improves the efficiency, speed, and effectiveness of group
collaboration. Those days of sifting through an email thread from multiple team
members or sifting through your inbox for a file attached to an email are long
gone.

Discover More

BUSINESS SMS AND MMS

Using your personal phone number for texts is unnecessary. First-to-market text
solution for businesses from Vitel Global. To colleagues, clients, and
departments, you can use your business phone number to send messages.

Discover More

MESSAGE ALERTS

Email, SMS, and the Vitel Global desktop and mobile apps can all be used to
receive immediate notifications of new voice and fax messages.

Discover More

--------------------------------------------------------------------------------


SECURITY

With seven layers of security, you'll be able to stay connected even during
network outages and attacks.

SECURE VOIP SERVICE

Using Vitel Global's secure and reliable VoIP service, your employees can make
and receive calls from any internet-enabled location.

Discover More

SINGLE REGISTRATION

Vitel Global allows users to log in using their corporate credentials. Reduce
the cost of IT support for password recovery and benefit from a central
authentication point that securely accesses your Vitel Global service from any
device.

Discover More

DATA CENTER OVERVIEW

Using two data centres, Vitel Global ensures enterprise-level quality of
service, compliance, security and reliability for its customers. More than 45
direct peering connections are available in our global cloud infrastructure.

Discover More

ROLES AND PERMISSIONS

Vitel Global's phone system can be accessed by administrators who can assign
roles and grant access permissions. Increase your company's security policy
enforcement and onboarding efficiency by having more control over role selection
and definition.

Discover More

--------------------------------------------------------------------------------


ANALYTICS

Our advanced call management system and analytics provide real-time, in-depth
insights. Dashboards can be tailored to your needs with 30+ pre-built KPIs and
QoS reports for a complete view of system-wide quality and immediate
troubleshooting.

ANALYTICS PORTAL

New metrics, faster performance, and data visualisations make the Analytics
Portal a more user-friendly reporting tool than previous offerings like Quality
of Service (QoS) reports and Live Reports.

Discover More

PERFORMANCE REPORTS

Get up-to-the-hour reporting for a wide variety of call metrics. Performance
Reports supports 30+ pre-built KPIs, such as number of missed calls with
voicemail, average speed of answer, and number of refused calls.

Discover More

QOS REPORTS

New metrics, faster performance, and data visualisations make the Analytics
Portal a more user-friendly reporting tool than previous offerings like Quality
of Service (QoS) reports and Live Reports.

Discover More

LIVE REPORTS

An agent's performance and the quality of the customer service they receive are
both tracked in Live Reports.

Discover More
 * Live Demo
 * Get Rolling
 * vOS Login

USEFUL LINKS

 * Overview
 * Careers
 * Blog
 * Plans
 * Contact Us
 * Terms & Condition
 * Privacy Policy
   

PRODUCTS

 * Cloud Business Phones
 * Video Meetings
 * Team Messaging
 * Communication API's
 * Desktop App
 * Mobile App

FEATURES

 * Cloud VoIP Solutions
 * Cloud PBX System
 * Global Scope
 * CRM Integration
 * ATS Integration
 * API Integration
 * Business Phone Features

STATE

---- Select State ----

Alabama

California

Florida

Kentucky

Missouri

Alaska

Colorado

Georgia

Michigan

Montana

New Jersey

North Dakota

Massachusetts

Illinois

Pennsylvania

Tennessee

Virginia

Vermont

Wisconsin

New Hampshire

North Carolina

Oregon

South Dakota

West Virginia

Arizona

Connecticut

Hawaii

Iowa

Maine

Minnesota

Nebraska

New Mexico

Ohio

Rhode Island

Texas

Washington

Wyoming

Arkansas

Delaware

Idaho

Kansas

Maryland

Mississippi

Nevada

New York

Oklahoma

South Carolina

Utah

Washington-Dc

Indiana

Louisiana


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