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ACC Education Support Portal   |  Help Center
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HI. HOW CAN WE HELP?






WELCOME TO OUR EDUCATION SUPPORT PORTAL




If you belong to an external agency, please complete this form:
https://glo.li/acchp


Find answers to your questions by searching the knowledge base. If you don't
find what you are looking for, please create a ticket



WHAT CAN YOU USE THE EDUCATION SUPPORT PORTAL FOR?


Getting help from the Digital Team with:

 * New Google Workspace accounts or bulk password resets
 * IT pre-purchase advice
 * Digital Learning Training and Certification (Google, Apple and Microsoft)
 * Glow - Help with account issues
 * Website help - Request a new or update to your school website. Report a
   website problem.
 * Digital Resource loans (Robotics, Computing Science, Digital Media Creation
   and more)
 * iPad App Purchases and advice
 * Advice and support on anything related to Digital Learning


Getting help from the MIS Team with:

 * MIS / SEEMIS Support & Advice
 * Access Requests
 * Data Requests
 * Training Requests


Please use Service Now for any technical support not listed above.




HELPDESK 101

Getting started with our helpdesk software


SCHOOL MIS/SEEMIS




DIGITAL LEARNING




 FEATURED ARTICLES

 * Requesting iPad Apps (Updated Jan 2020)
 * I'm getting an error when I try and open a Glow circular
 * List of iOS Apps in the Catalogue (Updated 30/9/2019)
 * Should I use Service Now or the Education Support Portal for my request?

 * MiS (SEEMiS) Tickets
 * Help us improve this service