careteam.springhealth.com Open in urlscan Pro
104.16.51.111  Public Scan

Submitted URL: https://links.springhealth.com/u/click?_t=accc26ce9d6f4136bb2575ae7b5f7f35&_m=fbff416935e54d9f84a26ab76d2158a7&_e=rh4Q2...
Effective URL: https://careteam.springhealth.com/hc/en-us/requests/new?ticket_form_id=14448838263956
Submission: On May 10 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

POST /hc/en-us/requests

<form id="new_request" class="request-form" data-form="" data-form-type="request" action="/hc/en-us/requests" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓" autocomplete="off">
  <div class="form-field select optional request_ticket_form_id"><label for="request_issue_type_select">Please choose a request type below</label>
    <a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_gdskw68se" aria-label="Please choose a request type below" style="max-width: 100%;">Member Support Form</a><select name="request[ticket_form_id]"
      id="request_issue_type_select" aria-label="Please choose a request type below" autofocus="autofocus" style="display: none;">
      <option data-url="https://careteam.springhealth.com/hc/en-us/requests/new" value="-">-</option>
      <option data-url="https://careteam.springhealth.com/hc/en-us/requests/new?ticket_form_id=360000123151" value="360000123151">Default Ticket Form</option>
      <option data-url="https://careteam.springhealth.com/hc/en-us/requests/new?ticket_form_id=8933446650004" value="8933446650004">Appointment Cancellation/Reschedule Form (Providers &amp; Members)</option>
      <option data-url="https://careteam.springhealth.com/hc/en-us/requests/new?ticket_form_id=10330188302484" value="10330188302484">Inbound Referral</option>
      <option data-url="https://careteam.springhealth.com/hc/en-us/requests/new?ticket_form_id=13075656435220" value="13075656435220">Appointment Cancellation/Reschedule Form (Coaching)</option>
      <option data-url="https://careteam.springhealth.com/hc/en-us/requests/new?ticket_form_id=14448838263956" selected="selected" value="14448838263956">Member Support Form</option>
      <option data-url="https://careteam.springhealth.com/hc/en-us/requests/new?ticket_form_id=15495106468116" value="15495106468116">Critical Incident Response Intake Form </option>
    </select>
  </div>
  <div class="form-field string required request_anonymous_requester_email"><label for="request_anonymous_requester_email">Please enter the email address associated with your Spring Health account</label>
    <input type="text" name="request[anonymous_requester_email]" id="request_anonymous_requester_email" aria-required="true">
    <p>if you do not have a Spring Health account, please enter the email address associated with your benefit</p>
  </div>
  <div class="form-field string  required  request_subject" style="display: none;">
    <label id="request_subject_label" for="request_subject">Add your desired Subject text for the specific form here</label>
    <input type="text" name="request[subject]" id="request_subject" maxlength="150" size="150" aria-required="true" aria-labelledby="request_subject_label">
  </div>
  <div class="suggestion-list" data-hc-class="searchbox" data-hc-suggestion-list="true"></div>
  <div class="form-field string  required  request_custom_fields_14922672270484">
    <label id="request_custom_fields_14922672270484_label" for="request_custom_fields_14922672270484">What can we help you with?</label>
    <input type="hidden" name="request[custom_fields][14922672270484]" id="request_custom_fields_14922672270484" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Account sign-up&quot;,&quot;value&quot;:&quot;mef_account_creation&quot;},{&quot;label&quot;:&quot;Benefits/Billing&quot;,&quot;value&quot;:&quot;mef_billing&quot;},{&quot;label&quot;:&quot;Medications&quot;,&quot;value&quot;:&quot;mef_medication_refill_request&quot;},{&quot;label&quot;:&quot;Paperwork requests&quot;,&quot;value&quot;:&quot;mef_documents&quot;},{&quot;label&quot;:&quot;Scheduling&quot;,&quot;value&quot;:&quot;mef_scheduling&quot;},{&quot;label&quot;:&quot;Technical issues&quot;,&quot;value&quot;:&quot;mef_technical_issues&quot;},{&quot;label&quot;:&quot;Other&quot;,&quot;value&quot;:&quot;mef_nota&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922672270484_label"
      value=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_99fqfwnv0" aria-required="true" aria-labelledby="request_custom_fields_14922672270484_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922637122068 optional" hidden="">
    <label id="request_custom_fields_14922637122068_label" for="request_custom_fields_14922637122068">Are you a Customer or Employer?</label>
    <input type="hidden" name="request[custom_fields][14922637122068]" id="request_custom_fields_14922637122068" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Customer&quot;,&quot;value&quot;:&quot;mef_customer&quot;},{&quot;label&quot;:&quot;Member&quot;,&quot;value&quot;:&quot;mef_member&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922637122068_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_apntfdw8r" aria-required="true" aria-labelledby="request_custom_fields_14922637122068_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922652651924 optional" hidden="">
    <label id="request_custom_fields_14922652651924_label" for="request_custom_fields_14922652651924">Is your insurance on file?</label>
    <input type="hidden" name="request[custom_fields][14922652651924]" id="request_custom_fields_14922652651924" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Yes&quot;,&quot;value&quot;:&quot;mef_insurance_on_file&quot;},{&quot;label&quot;:&quot;No&quot;,&quot;value&quot;:&quot;mef_no_insurance_on_file&quot;}]"
      aria-required="true" aria-describedby="request_custom_fields_14922652651924_hint" aria-labelledby="request_custom_fields_14922652651924_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_im8t81eok" aria-required="true" aria-labelledby="request_custom_fields_14922652651924_label" aria-describedby="request_custom_fields_14922652651924_hint" style="max-width: 100%;">-</a>
    <p id="request_custom_fields_14922652651924_hint"> If not, please attach a picture on this form</p>
  </div>
  <div class="form-field string request_custom_fields_14922698922644 optional" hidden="">
    <label id="request_custom_fields_14922698922644_label" for="request_custom_fields_14922698922644">Are you reaching out on behalf of yourself or someone else?</label>
    <input type="hidden" name="request[custom_fields][14922698922644]" id="request_custom_fields_14922698922644" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Myself&quot;,&quot;value&quot;:&quot;mef_contact_for_myself&quot;},{&quot;label&quot;:&quot;Someone Else&quot;,&quot;value&quot;:&quot;mef_contact_for_someone_else&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922698922644_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_7y0v2ru38" aria-required="true" aria-labelledby="request_custom_fields_14922698922644_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922700433812 optional" hidden="">
    <label id="request_custom_fields_14922700433812_label" for="request_custom_fields_14922700433812">What billing issue can we help you with?</label>
    <input type="hidden" name="request[custom_fields][14922700433812]" id="request_custom_fields_14922700433812" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Charge Dispute&quot;,&quot;value&quot;:&quot;mef_billing_charge_dispute&quot;},{&quot;label&quot;:&quot;Cost Estimate&quot;,&quot;value&quot;:&quot;mef_billing_cost_estimate&quot;},{&quot;label&quot;:&quot;Insurance&quot;,&quot;value&quot;:&quot;mef_billing_insurance&quot;},{&quot;label&quot;:&quot;Making a Payment&quot;,&quot;value&quot;:&quot;mef_billing_making_a_payment&quot;},{&quot;label&quot;:&quot;Missed/Cancelled Appointment Fee&quot;,&quot;value&quot;:&quot;mef_billing_fees&quot;},{&quot;label&quot;:&quot;Receipt Request&quot;,&quot;value&quot;:&quot;mef_billing_receipt_request&quot;},{&quot;label&quot;:&quot;Statement/Balance requests&quot;,&quot;value&quot;:&quot;mef_billing_statement_balance_requests&quot;},{&quot;label&quot;:&quot;Other&quot;,&quot;value&quot;:&quot;mef_billing_nota&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922700433812_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_gzn1t0792" aria-required="true" aria-labelledby="request_custom_fields_14922700433812_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_9722637918228 optional" hidden="">
    <label id="request_custom_fields_9722637918228_label" for="request_custom_fields_9722637918228">How should we contact you?</label>
    <input type="hidden" name="request[custom_fields][9722637918228]" id="request_custom_fields_9722637918228" value="email_compass" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Email&quot;,&quot;value&quot;:&quot;email_compass&quot;,&quot;selected&quot;:true},{&quot;label&quot;:&quot;Phone Call&quot;,&quot;value&quot;:&quot;phone_call&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_9722637918228_label"
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_4vggjpe5y" aria-required="true" aria-labelledby="request_custom_fields_9722637918228_label" style="max-width: 100%;">Email</a>
  </div>
  <div class="form-field string request_custom_fields_14922701416596 optional" hidden="">
    <label id="request_custom_fields_14922701416596_label" for="request_custom_fields_14922701416596">What documentation do you need assistance with?</label>
    <input type="hidden" name="request[custom_fields][14922701416596]" id="request_custom_fields_14922701416596" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Disability/Leave&quot;,&quot;value&quot;:&quot;mef_docs_disability_leave&quot;},{&quot;label&quot;:&quot;Records Requests/Other Letter Requests&quot;,&quot;value&quot;:&quot;mef_docs_records&quot;},{&quot;label&quot;:&quot;Minor Care Docs&quot;,&quot;value&quot;:&quot;mef_docs_minor_care&quot;},{&quot;label&quot;:&quot;Other&quot;,&quot;value&quot;:&quot;mef_docs_other&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922701416596_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_m4ykw8gyr" aria-required="true" aria-labelledby="request_custom_fields_14922701416596_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922724699668 optional" hidden="">
    <label id="request_custom_fields_14922724699668_label" for="request_custom_fields_14922724699668">Disability/Leave Documentation</label>
    <input type="hidden" name="request[custom_fields][14922724699668]" id="request_custom_fields_14922724699668" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;FMLA&quot;,&quot;value&quot;:&quot;mef_fmla&quot;},{&quot;label&quot;:&quot;Long-Term Disability&quot;,&quot;value&quot;:&quot;mef_longterm_disability&quot;},{&quot;label&quot;:&quot;Return to Work&quot;,&quot;value&quot;:&quot;mef_return_to_work&quot;},{&quot;label&quot;:&quot;Short-Term Disability&quot;,&quot;value&quot;:&quot;mef_shortterm_disability&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922724699668_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_duwpn3ub0" aria-required="true" aria-labelledby="request_custom_fields_14922724699668_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922738177556 optional" hidden="">
    <label id="request_custom_fields_14922738177556_label" for="request_custom_fields_14922738177556">Minor Care Documentation</label>
    <input type="hidden" name="request[custom_fields][14922738177556]" id="request_custom_fields_14922738177556" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Guardianship Paperwork&quot;,&quot;value&quot;:&quot;mef_custody_paperwork&quot;},{&quot;label&quot;:&quot;Informed Consents&quot;,&quot;value&quot;:&quot;mef_informed_consents&quot;},{&quot;label&quot;:&quot;Release of Information for Parent Contact for Minors&quot;,&quot;value&quot;:&quot;mef_rois_for_parent_contact_for_minors&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922738177556_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_sh25lmwnp" aria-required="true" aria-labelledby="request_custom_fields_14922738177556_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922687633812 optional" hidden="">
    <label id="request_custom_fields_14922687633812_label" for="request_custom_fields_14922687633812">Documentation / Records Requests</label>
    <input type="hidden" name="request[custom_fields][14922687633812]" id="request_custom_fields_14922687633812" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Lab Request&quot;,&quot;value&quot;:&quot;mef_lab_request&quot;},{&quot;label&quot;:&quot;Records Requests&quot;,&quot;value&quot;:&quot;mef_records_requests&quot;},{&quot;label&quot;:&quot;Release of Information&quot;,&quot;value&quot;:&quot;mef_rois_for_cross-provider_discussion&quot;},{&quot;label&quot;:&quot;Other Provider Letters&quot;,&quot;value&quot;:&quot;mef_other_provider_letters&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922687633812_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_8v6z3cwt8" aria-required="true" aria-labelledby="request_custom_fields_14922687633812_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922728927380 optional" hidden="">
    <label id="request_custom_fields_14922728927380_label" for="request_custom_fields_14922728927380">What are you experiencing issues with?</label>
    <input type="hidden" name="request[custom_fields][14922728927380]" id="request_custom_fields_14922728927380" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Sign-in&quot;,&quot;value&quot;:&quot;mef_tech_signin&quot;},{&quot;label&quot;:&quot;Zoom&quot;,&quot;value&quot;:&quot;mef_tech_zoom&quot;},{&quot;label&quot;:&quot;Scheduling&quot;,&quot;value&quot;:&quot;mef_tech_scheduling&quot;},{&quot;label&quot;:&quot;Assessment&quot;,&quot;value&quot;:&quot;mef_tech_assessment&quot;},{&quot;label&quot;:&quot;Moments&quot;,&quot;value&quot;:&quot;mef_tech_moments&quot;},{&quot;label&quot;:&quot;Other&quot;,&quot;value&quot;:&quot;mef_tech_other&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922728927380_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_rru8bxvmk" aria-required="true" aria-labelledby="request_custom_fields_14922728927380_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922750054164 optional" hidden="">
    <label id="request_custom_fields_14922750054164_label" for="request_custom_fields_14922750054164">What do you need assistance with?</label>
    <input type="hidden" name="request[custom_fields][14922750054164]" id="request_custom_fields_14922750054164" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Requesting a new appointment&quot;,&quot;value&quot;:&quot;mef_schedule_new&quot;},{&quot;label&quot;:&quot;Reschedule/Cancel existing appointment&quot;,&quot;value&quot;:&quot;mef_schedule_existing&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922750054164_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_fny824or0" aria-required="true" aria-labelledby="request_custom_fields_14922750054164_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_15133576538772 optional" hidden="">
    <label id="request_custom_fields_15133576538772_label" for="request_custom_fields_15133576538772">Appointment Method</label>
    <input type="hidden" name="request[custom_fields][15133576538772]" id="request_custom_fields_15133576538772" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;In Person&quot;,&quot;value&quot;:&quot;in_person_therapy&quot;},{&quot;label&quot;:&quot;Virtual&quot;,&quot;value&quot;:&quot;virtual_therapy&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_15133576538772_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_p0yo6nzg1" aria-required="true" aria-labelledby="request_custom_fields_15133576538772_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_11602308039188 optional" hidden="">
    <label id="request_custom_fields_11602308039188_label" for="request_custom_fields_11602308039188">Member Type</label>
    <input type="hidden" name="request[custom_fields][11602308039188]" id="request_custom_fields_11602308039188" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Adult&quot;,&quot;value&quot;:&quot;mt_adult&quot;},{&quot;label&quot;:&quot;Minor&quot;,&quot;value&quot;:&quot;mt_minor&quot;}]"
      aria-required="true" aria-describedby="request_custom_fields_11602308039188_hint" aria-labelledby="request_custom_fields_11602308039188_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_gg9d98qq5" aria-required="true" aria-labelledby="request_custom_fields_11602308039188_label" aria-describedby="request_custom_fields_11602308039188_hint" style="max-width: 100%;">-</a>
    <p id="request_custom_fields_11602308039188_hint">Who is this appointment for?</p>
  </div>
  <div class="form-field string request_custom_fields_14922783334548 optional" hidden="">
    <label id="request_custom_fields_14922783334548_label" for="request_custom_fields_14922783334548">Type of appointment</label>
    <input type="hidden" name="request[custom_fields][14922783334548]" id="request_custom_fields_14922783334548" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Adult Therapy&quot;,&quot;value&quot;:&quot;adult_therapy&quot;},{&quot;label&quot;:&quot;Couple Therapy&quot;,&quot;value&quot;:&quot;adult_couples_therapy&quot;},{&quot;label&quot;:&quot;Family Therapy&quot;,&quot;value&quot;:&quot;adult_family_therapy&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922783334548_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_a20volocg" aria-required="true" aria-labelledby="request_custom_fields_14922783334548_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922769869076 optional" hidden="">
    <label id="request_custom_fields_14922769869076_label" for="request_custom_fields_14922769869076">Type of appointment</label>
    <input type="hidden" name="request[custom_fields][14922769869076]" id="request_custom_fields_14922769869076" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Minor Therapy&quot;,&quot;value&quot;:&quot;minor_therapy&quot;},{&quot;label&quot;:&quot;Care Navigation&quot;,&quot;value&quot;:&quot;minor_care_navigation&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922769869076_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_sadjs9odz" aria-required="true" aria-labelledby="request_custom_fields_14922769869076_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922798881428 optional" hidden="">
    <label id="request_custom_fields_14922798881428_label" for="request_custom_fields_14922798881428">Update type</label>
    <input type="hidden" name="request[custom_fields][14922798881428]" id="request_custom_fields_14922798881428" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Reschedule appointment&quot;,&quot;value&quot;:&quot;mef_reschedule_appointment&quot;},{&quot;label&quot;:&quot;Cancel appointment&quot;,&quot;value&quot;:&quot;mef_cancel_appointment&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922798881428_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_is5krhji8" aria-required="true" aria-labelledby="request_custom_fields_14922798881428_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_13039757161748 optional" hidden="">
    <label id="request_custom_fields_13039757161748_label" for="request_custom_fields_13039757161748">Start Time of Appointment</label>
    <input type="text" name="request[custom_fields][13039757161748]" id="request_custom_fields_13039757161748" aria-required="true" aria-describedby="request_custom_fields_13039757161748_hint"
      aria-labelledby="request_custom_fields_13039757161748_label" disabled="">
    <p id="request_custom_fields_13039757161748_hint">(include time zone)</p>
  </div>
  <div class="form-field string optional request_custom_fields_11602033134612" hidden="">
    <label id="request_custom_fields_11602033134612_label" for="request_custom_fields_11602033134612">Date of Appointment</label>
    <input type="text" class="datepicker" value="" disabled=""><input type="text" name="request[custom_fields][11602033134612]" id="request_custom_fields_11602033134612" data-datepicker="" data-format="YYYY-MM-DD" class="" aria-required="false"
      aria-labelledby="request_custom_fields_11602033134612_label" readonly="readonly" style="display: none;" disabled="">
  </div>
  <div class="form-field string optional request_custom_fields_15038001292436" hidden="">
    <label id="request_custom_fields_15038001292436_label" for="request_custom_fields_15038001292436">Reason for rescheduling</label>
    <input type="hidden" name="request[custom_fields][15038001292436]" id="request_custom_fields_15038001292436" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Illness&quot;,&quot;value&quot;:&quot;member_illness_eu_form&quot;},{&quot;label&quot;:&quot;Scheduling conflict&quot;,&quot;value&quot;:&quot;scheduling_conflict_eu_form&quot;},{&quot;label&quot;:&quot;Forgot about appointment&quot;,&quot;value&quot;:&quot;forgot_eu_form&quot;},{&quot;label&quot;:&quot;Family or Work obligation&quot;,&quot;value&quot;:&quot;family_or_work_obligation_eu_form&quot;},{&quot;label&quot;:&quot;I was out of state&quot;,&quot;value&quot;:&quot;member_out_of_state_eu_form&quot;},{&quot;label&quot;:&quot;Other reason (please explain)&quot;,&quot;value&quot;:&quot;other_reason__please_explain_eu_form&quot;}]"
      aria-required="false" aria-labelledby="request_custom_fields_15038001292436_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_ltol81tzk" aria-required="false" aria-labelledby="request_custom_fields_15038001292436_label" style="max-width: 100%;">-</a>
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  <div class="form-field string request_custom_fields_14922814973332 optional" hidden="">
    <label id="request_custom_fields_14922814973332_label" for="request_custom_fields_14922814973332">Please share your availability and any preferences you have for your Provider</label>
    <input type="text" class="datepicker" value="" disabled=""><input type="text" name="request[custom_fields][14922814973332]" id="request_custom_fields_14922814973332" data-datepicker="" data-format="YYYY-MM-DD" class="" aria-required="true"
      aria-labelledby="request_custom_fields_14922814973332_label" readonly="readonly" style="display: none;" disabled="">
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  <div class="form-field string request_custom_fields_15133686174100 optional" hidden="">
    <label id="request_custom_fields_15133686174100_label" for="request_custom_fields_15133686174100">What time of day would you like to meet?</label>
    <input type="hidden" name="request[custom_fields][15133686174100]" id="request_custom_fields_15133686174100" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Morning&quot;,&quot;value&quot;:&quot;appointment_time_morning&quot;},{&quot;label&quot;:&quot;Afternoon&quot;,&quot;value&quot;:&quot;appointment_time_afternoon&quot;},{&quot;label&quot;:&quot;Evening&quot;,&quot;value&quot;:&quot;appointment_time_evening&quot;},{&quot;label&quot;:&quot;I'm Flexible&quot;,&quot;value&quot;:&quot;appointment_time_flexible&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_15133686174100_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_xv1qwjrso" aria-required="true" aria-labelledby="request_custom_fields_15133686174100_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922835580692 optional" hidden="">
    <label id="request_custom_fields_14922835580692_label" for="request_custom_fields_14922835580692">What issue is this concerning?</label>
    <input type="hidden" name="request[custom_fields][14922835580692]" id="request_custom_fields_14922835580692" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;When will I be billed?&quot;,&quot;value&quot;:&quot;mef_when_will_i_be_billed&quot;},{&quot;label&quot;:&quot;Where can I see my balance?&quot;,&quot;value&quot;:&quot;mef_wheres_my_balance&quot;},{&quot;label&quot;:&quot;How many sessions to do I have remaining?&quot;,&quot;value&quot;:&quot;mef_how_many_remaining_sessions&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922835580692_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_ogjgnz4mv" aria-required="true" aria-labelledby="request_custom_fields_14922835580692_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922818284180 optional" hidden="">
    <label id="request_custom_fields_14922818284180_label" for="request_custom_fields_14922818284180">What issue is this concerning?</label>
    <input type="hidden" name="request[custom_fields][14922818284180]" id="request_custom_fields_14922818284180" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;My payment link isn't working&quot;,&quot;value&quot;:&quot;mef_broken_payment_link&quot;},{&quot;label&quot;:&quot;Can I pay with an HSA/FSA?&quot;,&quot;value&quot;:&quot;mef_pay_w_hsa_fsa&quot;},{&quot;label&quot;:&quot;How do I pay for my balance?&quot;,&quot;value&quot;:&quot;mef_pay_balance_how2&quot;},{&quot;label&quot;:&quot;Can I set up automatic payments?&quot;,&quot;value&quot;:&quot;mef_autopay_setup&quot;},{&quot;label&quot;:&quot;Do you offer payment plans?&quot;,&quot;value&quot;:&quot;mef_pay_via_paymentplan&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922818284180_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_k45sagg7q" aria-required="true" aria-labelledby="request_custom_fields_14922818284180_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922819165204 optional" hidden="">
    <label id="request_custom_fields_14922819165204_label" for="request_custom_fields_14922819165204">How can we help?</label>
    <input type="hidden" name="request[custom_fields][14922819165204]" id="request_custom_fields_14922819165204" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;I would to request a receipt&quot;,&quot;value&quot;:&quot;mef_general_receipt_request&quot;},{&quot;label&quot;:&quot;Can you provide a breakdown of charge?&quot;,&quot;value&quot;:&quot;mef_charges_breakdown_request&quot;},{&quot;label&quot;:&quot;Superbill/HCFA form&quot;,&quot;value&quot;:&quot;mef_superbill_hcfa_form&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922819165204_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_k7wu58449" aria-required="true" aria-labelledby="request_custom_fields_14922819165204_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922858083220 optional" hidden="">
    <label id="request_custom_fields_14922858083220_label" for="request_custom_fields_14922858083220">What issue is this concerning?</label>
    <input type="hidden" name="request[custom_fields][14922858083220]" id="request_custom_fields_14922858083220" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Why are my charge different amounts?&quot;,&quot;value&quot;:&quot;mef_different_charge_amounts&quot;},{&quot;label&quot;:&quot;I was incorrectly billed&quot;,&quot;value&quot;:&quot;mef_incorrectly_billed&quot;},{&quot;label&quot;:&quot;My benefits are not quoted correctly&quot;,&quot;value&quot;:&quot;mef_benefits_quoted_incorrect&quot;},{&quot;label&quot;:&quot;I already paid through my insurance portal&quot;,&quot;value&quot;:&quot;mef_paid_via_insurance&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922858083220_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_q3j7oridu" aria-required="true" aria-labelledby="request_custom_fields_14922858083220_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922873849876 optional" hidden="">
    <label id="request_custom_fields_14922873849876_label" for="request_custom_fields_14922873849876">What issue is this concerning?</label>
    <input type="hidden" name="request[custom_fields][14922873849876]" id="request_custom_fields_14922873849876" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Can you process this through my insurance?&quot;,&quot;value&quot;:&quot;mef_process_via_insurance&quot;},{&quot;label&quot;:&quot;Why didn’t insurance cover my visit?&quot;,&quot;value&quot;:&quot;mef_why_insurance_didnt_cover&quot;},{&quot;label&quot;:&quot;I need assistance with out-of-network insurance processing&quot;,&quot;value&quot;:&quot;mef_oon_processing_request&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922873849876_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_lz4yk7mr4" aria-required="true" aria-labelledby="request_custom_fields_14922873849876_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922860248468 optional" hidden="">
    <label id="request_custom_fields_14922860248468_label" for="request_custom_fields_14922860248468">How can we help?</label>
    <input type="hidden" name="request[custom_fields][14922860248468]" id="request_custom_fields_14922860248468" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;What is a \&quot;no show/late cancellation\&quot;?&quot;,&quot;value&quot;:&quot;mef_nslc_fee_inquiry&quot;},{&quot;label&quot;:&quot;I would like to dispute a \&quot;no show/late cancellation\&quot; charge&quot;,&quot;value&quot;:&quot;mef_nslc_dispute&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922860248468_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_f9pse5nbz" aria-required="true" aria-labelledby="request_custom_fields_14922860248468_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922889782164 optional" hidden="">
    <label id="request_custom_fields_14922889782164_label" for="request_custom_fields_14922889782164">Who is your Insurance Provider?</label>
    <input type="text" name="request[custom_fields][14922889782164]" id="request_custom_fields_14922889782164" aria-required="true" aria-labelledby="request_custom_fields_14922889782164_label" disabled="">
  </div>
  <div class="form-field string request_custom_fields_14922876475028 optional" hidden="">
    <label id="request_custom_fields_14922876475028_label" for="request_custom_fields_14922876475028">What is your Member ID#?</label>
    <input type="text" name="request[custom_fields][14922876475028]" id="request_custom_fields_14922876475028" aria-required="true" aria-labelledby="request_custom_fields_14922876475028_label" disabled="">
  </div>
  <div class="form-field string request_custom_fields_15036548786324 optional" hidden="">
    <label id="request_custom_fields_15036548786324_label" for="request_custom_fields_15036548786324">Are you signing up yourself or a dependent?</label>
    <input type="hidden" name="request[custom_fields][15036548786324]" id="request_custom_fields_15036548786324" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Myself&quot;,&quot;value&quot;:&quot;mef_single_signup&quot;},{&quot;label&quot;:&quot;Dependent&quot;,&quot;value&quot;:&quot;mef_dependent_signup&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_15036548786324_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_l3ptdoxuq" aria-required="true" aria-labelledby="request_custom_fields_15036548786324_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922891222036 optional" hidden="">
    <label id="request_custom_fields_14922891222036_label" for="request_custom_fields_14922891222036">Are you the primary holder or a dependent?</label>
    <input type="hidden" name="request[custom_fields][14922891222036]" id="request_custom_fields_14922891222036" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Primary&quot;,&quot;value&quot;:&quot;insurance_primary&quot;},{&quot;label&quot;:&quot;Dependant&quot;,&quot;value&quot;:&quot;insurance_dependant&quot;}]"
      aria-required="true" aria-labelledby="request_custom_fields_14922891222036_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_19x3wuha2" aria-required="true" aria-labelledby="request_custom_fields_14922891222036_label" style="max-width: 100%;">-</a>
  </div>
  <div class="form-field string request_custom_fields_14922878242836 optional" hidden="">
    <label id="request_custom_fields_14922878242836_label" for="request_custom_fields_14922878242836">What is the legal first name for the account?</label>
    <input type="text" name="request[custom_fields][14922878242836]" id="request_custom_fields_14922878242836" aria-required="true" aria-labelledby="request_custom_fields_14922878242836_label" disabled="">
  </div>
  <div class="form-field string request_custom_fields_14922892083348 optional" hidden="">
    <label id="request_custom_fields_14922892083348_label" for="request_custom_fields_14922892083348">What is the legal last name for the account?</label>
    <input type="text" name="request[custom_fields][14922892083348]" id="request_custom_fields_14922892083348" aria-required="true" aria-labelledby="request_custom_fields_14922892083348_label" disabled="">
  </div>
  <div class="form-field text request_custom_fields_14922863584276 optional" hidden="">
    <label id="request_custom_fields_14922863584276_label" for="request_custom_fields_14922863584276">What is your current address?</label>
    <textarea name="request[custom_fields][14922863584276]" id="request_custom_fields_14922863584276" aria-required="true" aria-labelledby="request_custom_fields_14922863584276_label" disabled=""></textarea>
  </div>
  <div class="form-field string request_custom_fields_14922907032980 optional" hidden="">
    <label id="request_custom_fields_14922907032980_label" for="request_custom_fields_14922907032980">What is your personal phone number?</label>
    <input type="number" name="request[custom_fields][14922907032980]" id="request_custom_fields_14922907032980" step="1" aria-required="true" aria-labelledby="request_custom_fields_14922907032980_label" disabled="">
  </div>
  <div class="form-field string request_custom_fields_14922871067540 optional" hidden="">
    <label id="request_custom_fields_14922871067540_label" for="request_custom_fields_14922871067540">What is the date of birth for the account?</label>
    <input type="text" class="datepicker" value="" disabled=""><input type="text" name="request[custom_fields][14922871067540]" id="request_custom_fields_14922871067540" data-datepicker="" data-format="YYYY-MM-DD" class="" aria-required="true"
      aria-labelledby="request_custom_fields_14922871067540_label" readonly="readonly" style="display: none;" disabled="">
  </div>
  <div class="form-field string request_custom_fields_14922902311316 optional" hidden="">
    <label id="request_custom_fields_14922902311316_label" for="request_custom_fields_14922902311316">How can we help?</label>
    <input type="hidden" name="request[custom_fields][14922902311316]" id="request_custom_fields_14922902311316" autocomplete="off"
      data-tagger="[{&quot;label&quot;:&quot;-&quot;,&quot;value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Medication concern&quot;,&quot;value&quot;:&quot;mef_medical_concern&quot;},{&quot;label&quot;:&quot;Medication refill request&quot;,&quot;value&quot;:&quot;mef_medication_refill&quot;}]"
      aria-required="true" aria-describedby="request_custom_fields_14922902311316_hint" aria-labelledby="request_custom_fields_14922902311316_label" value=""
      disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_smlxqj7c1" aria-required="true" aria-labelledby="request_custom_fields_14922902311316_label" aria-describedby="request_custom_fields_14922902311316_hint" style="max-width: 100%;">-</a>
    <p id="request_custom_fields_14922902311316_hint">If you’re experiencing severe symptoms that might be related to your medication, call 911 or go to the nearest emergency room. If you need crisis support at any time, please call the Spring Health
      Crisis Line by dialing 1 (855) 629-0554 (choose option 2). Severe symptoms can include, but is not limited to: chest pain, sudden hives, significant stiffness in muscles, sudden high fever, loss of speech, significant uncontrollable shaking.
    </p>
  </div>
  <div class="form-field string request_custom_fields_14922929450900 optional" hidden="">
    <label id="request_custom_fields_14922929450900_label" for="request_custom_fields_14922929450900">What medication are you seeking to refill?</label>
    <input type="text" name="request[custom_fields][14922929450900]" id="request_custom_fields_14922929450900" aria-required="true" aria-labelledby="request_custom_fields_14922929450900_label" disabled="">
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  <div class="form-field text  required  request_description">
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              tabindex="0" data-block="p" aria-selected="true">Normal text</span><span role="button" title="" tabindex="0" data-block="h2">Header 2</span><span role="button" title="" tabindex="0" data-block="h3">Header 3</span><span role="button"
              title="" tabindex="0" data-block="h4">Header 4</span></span></span><span role="button" title="Bold" tabindex="0" class="wysiwyg-icon-bold"></span><span role="button" title="Italic" tabindex="0" class="wysiwyg-icon-italic"></span><span
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    </div><input type="hidden" name="request[description_mimetype]" id="request_description_mimetype" value="text/html" style="display: none;" autocomplete="off">
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Please choose a request type below Member Support Form- Default Ticket Form
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