support.clevertouch.com
Open in
urlscan Pro
77.68.52.251
Public Scan
Submitted URL: https://support.cleverproducts.com/
Effective URL: https://support.clevertouch.com/
Submission: On July 31 via automatic, source certstream-suspicious — Scanned from GB
Effective URL: https://support.clevertouch.com/
Submission: On July 31 via automatic, source certstream-suspicious — Scanned from GB
Form analysis 1 forms found in the DOM
POST ./
<form method="post" action="./" id="form1">
<div class="aspNetHidden">
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if (!theForm) {
theForm = document.form1;
}
function __doPostBack(eventTarget, eventArgument) {
if (!theForm.onsubmit || (theForm.onsubmit() != false)) {
theForm.__EVENTTARGET.value = eventTarget;
theForm.__EVENTARGUMENT.value = eventArgument;
theForm.submit();
}
}
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</script>
<script src="/WebResource.axd?d=yF5igkJ4KDmwHnBj6OgLCBjmpNgv5-_7T7-2AN5yQ2bwfu207uhrTF_jmaW5OEySCb94tuQOEyOx6SI1tbO3Qk1gWbA1&t=638465055187615987" type="text/javascript"></script>
<script
src="/Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-GB%3a97d7cfc3-9653-421f-ae1b-e8cee27133af%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2020.1.114.40%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-GB%3a2a883c61-eb2f-4e1b-9869-daa2e00f600e%3a16e4e7cd%3a874f8ea2%3a33715776%3af7645509%3a24ee1bba%3ac128760b%3a19620875%3af46195d3%3ab2e06756%3a92fe8ea0%3a4877f69a%3afa31b949%3a490a9d4e%3abd8f85e4%3aed16cbdc%3a1e771326%3a88144a7a%3aeaae47ab"
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<script type="text/javascript">
//<![CDATA[
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</script>
<div class="aspNetHidden">
<input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="CA0B0334">
</div>
<script type="text/javascript">
//<![CDATA[
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</script>
<div id="ctl00_RadWindowManager1" style="display:none;">
<!-- 2020.1.114.40 -->
<div id="ctl00_RadWindowManager1_alerttemplate" style="display:none;">
<div class="rwDialogPopup radalert">
<div class="rwDialogText"> {1} </div>
<div>
<a onclick="$find('{0}').close(true);" class="rwPopupButton" href="javascript:void(0);">
<span class="rwOuterSpan">
<span class="rwInnerSpan">##LOC[OK]##</span>
</span>
</a>
</div>
</div>
</div>
<div id="ctl00_RadWindowManager1_prompttemplate" style="display:none;">
<div class="rwDialogPopup radprompt">
<div class="rwDialogText"> {1} </div>
<div>
<script type="text/javascript">
function RadWindowprompt_detectenter(id, ev, input) {
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var but = input.parentNode.parentNode.getElementsByTagName("A")[0];
if (but) {
if (but.click) but.click();
else if (but.onclick) {
but.focus();
var click = but.onclick;
but.onclick = null;
if (click) click.call(but);
}
}
return false;
} else return true;
}
</script>
<input title="Enter Value" onkeydown="return RadWindowprompt_detectenter('{0}', event, this);" type="text" class="rwDialogInput" value="{2}">
</div>
<div>
<a onclick="$find('{0}').close(this.parentNode.parentNode.getElementsByTagName('input')[0].value);" class="rwPopupButton" href="javascript:void(0);"><span class="rwOuterSpan"><span class="rwInnerSpan">##LOC[OK]##</span></span></a>
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</div>
</div>
</div>
<div id="ctl00_RadWindowManager1_confirmtemplate" style="display:none;">
<div class="rwDialogPopup radconfirm">
<div class="rwDialogText"> {1} </div>
<div>
<a onclick="$find('{0}').close(true);" class="rwPopupButton" href="javascript:void(0);"><span class="rwOuterSpan"><span class="rwInnerSpan">##LOC[OK]##</span></span></a>
<a onclick="$find('{0}').close(false);" class="rwPopupButton" href="javascript:void(0);"><span class="rwOuterSpan"><span class="rwInnerSpan">##LOC[Cancel]##</span></span></a>
</div>
</div>
</div><input id="ctl00_RadWindowManager1_ClientState" name="ctl00_RadWindowManager1_ClientState" type="hidden">
</div>
<div id="RadAjaxManager1SU" style="display: inline;">
<span id="ctl00_RadAjaxManager1" style="display:none;"></span>
</div>
<div class="RadAjaxPanel" id="ctl00_ctl00_pnlSignedInPanel" style="display: inline;">
</div>
<header class="masthead">
<div class="container">
<p class="logo"><a href="/" title="Return to the homepage">CleverSupport</a></p>
</div>
</header>
<nav>
<div class="container">
<div class="row nav-row">
<ul class="nav-links">
<li id="nav-kb"><a id="hlKnowledgeBase" href="/knowledgebase">Knowledge Base</a></li>
<li id="nav-downloads"><a id="hlDownloads" href="/downloads">Downloads & Drivers</a></li>
<li id="navZen"><a id="hlZen" href="https://clevertouch.zendesk.com" target="_blank">View Current Cases</a></li>
<li id="navlogin"><a id="hlLogin" href="/login">View Old Cases</a></li>
<li id="nav-contact"><a id="hlTickets" href="/support-cases">Contact <span class="hidden-xs"> Support</span></a></li>
</ul>
</div>
</div>
<div class="navbar navbar-main navbar-grad navbar-static affix-top">
<div class="container">
<div class="pull-left">
<div class="navbar-form">
<a id="hlNewTicket" class="btn btn-orange" href="/support-cases/new">New <span class="hidden-xs">Support </span>Case</a>
</div>
</div>
<div class="pull-right">
<div class="navbar-form">
<div id="ctl00_RadSearchBox1" class="RadSearchBox RadSearchBox_Metro">
<span class="rsbInner"><input class="rsbInput radPreventDecorate rsbEmptyMessage" type="text" value="Product Search" name="ctl00_RadSearchBox1" id="ctl00_RadSearchBox1_Input" autocomplete="off" style="width: 312px;"><span
class="rsbLoadingIcon" style="visibility: hidden;"></span></span>
<div class="rsbSlide" style="display: none; height: 400px;">
<div class="rsbPopup rsbPopup_Metro" style="height: 400px;">
</div>
</div><input id="ctl00_RadSearchBox1_ClientState" name="ctl00_RadSearchBox1_ClientState" type="hidden" autocomplete="off">
</div>
<i class="fa fa-search fa-lg"></i> <span id="hlNoCount" style="margin-left:4px;" class="nav-badge"></span>
</div>
</div>
</div>
</div>
<!-- /.navbar -->
</nav>
<div class="container">
<div class="row">
<div class="col-main">
<h1>Need some help?<br>You're in the right place.</h1>
<br>
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<li><a id="cp1_rptQuestions_hlQuestion_2" href="/products/clevertouch">Which is the "Freeze" button?</a></li>
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<li><a id="cp1_rptProducts_hlProduct_0" href="/products/cleversoftware/cleverlynx">LYNX Whiteboard</a></li>
<li><a id="cp1_rptProducts_hlProduct_1" href="/products/cleversoftware/clevershare-2">Clevershare 2 application</a></li>
<li><a id="cp1_rptProducts_hlProduct_2" href="/products/clevertouch">Clevertouch</a></li>
<li><a id="cp1_rptProducts_hlProduct_3" href="/products/clevertouch-1/clevertouch-plus">Clevertouch Plus</a></li>
<li><a id="cp1_rptProducts_hlProduct_4" href="/products/cleversoftware/mobile-device-management-mdm-1">Mobile Device Management (MDM)</a></li>
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<hr>
<p><strong><em>July 11, 2024</em></strong></p>
<p>We are pleased to announce the release of the next IMPACT Lux update. This release brings the following features, functionality, improvements and changes: </p>
<ol>
<li>Improved NFC performance for local user profiles. See FAQ “Why do I need to re-enter my PIN when setting up NFC?”.</li>
<li>Added “Lux for Enterprise” and “Lux for Education” as new Launcher types. See FAQ “How do I change my Launcher?”. </li>
<li>Added support for pen, finger and palm in Microsoft PowerPoint. While Microsoft PowerPoint is opened on android, you will now be able to use your pen to annotate, your finger to change slides and your palm to erase. </li>
<li>CleverCast is now supported on all user accounts. </li>
<li>Addressed an issue with LYNX Whiteboard not supporting multiple pen types when DynaScrybe was enabled. </li>
<li>Home and Back button will show in the floating toolbar with all options of “System Navigation”. You can still customise the floating toolbar to remove these by pressing on any of the icons. </li>
<li>Applied latest patch from Google. </li>
<li>Email option has been removed. </li>
<li>Resolved an issue with Teams not having access to external cameras. </li>
<li>Updated Swedish and Russian translation files. </li>
<li>WiFi MAC address is now set to the same as the ethernet MAC address. </li>
<li>WebView is set to 1080p. </li>
<li>Addressed an issue where System Navigation would not correctly be set. </li>
<li>Added line-out volume control from the IMPACT Lux. </li>
</ol>
<p>The update is delivered via the Over-The-Air server. To download a copy of the full release, please click below.</p>
<p><a href="https://drive.google.com/file/d/1-NOwDwZpZrn<em>C9ROwbWFg3U1aaw1eXmm/view?usp=sharing">https://drive.google.com/file/d/1-NOwDwZpZrnC9ROwbWFg3U1aaw1eXmm/view?usp=sharing</a></p>
<hr>
<p><strong><em>June 10, 2024</em></strong></p>
<p>We have released an update to the Clevershare server application that is installed on your Clevertouch Display. </p>
<p>The update is delivered via the Over-The-Air server. Please see the release notes below.</p>
<p>1 - Optimisation to Miracast, Airplay and Chromecast mirroring.</p>
<p>2 - Touch authorisation is now remembered for desktop sync.</p>
<p>3 - Support for CleverCast.</p>
<p>4 - Peer-to-peer screen sharing will be supported on Windows and Android clients (which will be released later this month). To update Clevershare > open the app > select Menu > select About > select Update.</p>
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<h3>Change Log</h3>
<p><strong><em>April 5, 2018</em></strong></p>
<a href="http://support.clevertouch.com/products/clevertouch">Clevertouch</a>
<p>Please check out the updated version of the Clevertouch Network Requirements documents, it now includes details for our new Clevershare 2nd Generation solution.</p>
<hr>
<p><strong><em>October 15, 2017</em></strong></p>
<a href="http://support.clevertouch.com/products/clevertouch">Clevertouch</a>
<p>Please check out the new support content on each series of products by Clevertouch, which can be found via the Knowledge Base and Downloads & Drivers sections.</p>
<hr>
<a href="/changelog">See Full Change Log</a>
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CleverSupport
* Knowledge Base
* Downloads & Drivers
* View Current Cases
* View Old Cases
* Contact Support
New Support Case
NEED SOME HELP?
YOU'RE IN THE RIGHT PLACE.
We have plenty of support resources which can be accessed via this website. In
many cases, your question may have already been asked by someone else
previously, so if you haven't already, search for your product above and check
the FAQs for that product. Otherwise, check out the following great places to
start.
KNOWLEDGE BASE
A growing list of frequently asked questions and solutions to common issues
relating to CleverProducts. All you need to get started is the type or model of
your CleverProduct.
DOWNLOADS & DRIVERS
Get the essential downloads for your CleverProduct. All you need to get started
is the type or model of you CleverProduct and the name of operating system you
are using.
EMAIL SUPPORT
If you can't find the information you need to solve your issue, submit a support
case and our experts will assist you with anything you need. You can also view
the status of your existing cases.
Learn more about support cases.
Start New Case View Current Cases
View Old (Legacy) Cases
VIDEO TUTORIALS
We have a wealth of video tutorials to help you make the most of your
CleverProducts.
Find them in the Knowledge Base or visit our YouTube channel.
TRENDING QUESTIONS
--------------------------------------------------------------------------------
*
*
* Which is the "Freeze" button?
* Why do I have no touch response?
*
POPULAR PRODUCTS
--------------------------------------------------------------------------------
* LYNX Whiteboard
* Clevershare 2 application
* Clevertouch
* Clevertouch Plus
* Mobile Device Management (MDM)
ANNOUNCEMENTS
--------------------------------------------------------------------------------
July 11, 2024
We are pleased to announce the release of the next IMPACT Lux update. This
release brings the following features, functionality, improvements and changes:
1. Improved NFC performance for local user profiles. See FAQ “Why do I need to
re-enter my PIN when setting up NFC?”.
2. Added “Lux for Enterprise” and “Lux for Education” as new Launcher types.
See FAQ “How do I change my Launcher?”.
3. Added support for pen, finger and palm in Microsoft PowerPoint. While
Microsoft PowerPoint is opened on android, you will now be able to use your
pen to annotate, your finger to change slides and your palm to erase.
4. CleverCast is now supported on all user accounts.
5. Addressed an issue with LYNX Whiteboard not supporting multiple pen types
when DynaScrybe was enabled.
6. Home and Back button will show in the floating toolbar with all options of
“System Navigation”. You can still customise the floating toolbar to remove
these by pressing on any of the icons.
7. Applied latest patch from Google.
8. Email option has been removed.
9. Resolved an issue with Teams not having access to external cameras.
10. Updated Swedish and Russian translation files.
11. WiFi MAC address is now set to the same as the ethernet MAC address.
12. WebView is set to 1080p.
13. Addressed an issue where System Navigation would not correctly be set.
14. Added line-out volume control from the IMPACT Lux.
The update is delivered via the Over-The-Air server. To download a copy of the
full release, please click below.
https://drive.google.com/file/d/1-NOwDwZpZrnC9ROwbWFg3U1aaw1eXmm/view?usp=sharing
--------------------------------------------------------------------------------
June 10, 2024
We have released an update to the Clevershare server application that is
installed on your Clevertouch Display.
The update is delivered via the Over-The-Air server. Please see the release
notes below.
1 - Optimisation to Miracast, Airplay and Chromecast mirroring.
2 - Touch authorisation is now remembered for desktop sync.
3 - Support for CleverCast.
4 - Peer-to-peer screen sharing will be supported on Windows and Android clients
(which will be released later this month). To update Clevershare > open the
app > select Menu > select About > select Update.
CHANGE LOG
April 5, 2018
Clevertouch
Please check out the updated version of the Clevertouch Network Requirements
documents, it now includes details for our new Clevershare 2nd Generation
solution.
--------------------------------------------------------------------------------
October 15, 2017
Clevertouch
Please check out the new support content on each series of products by
Clevertouch, which can be found via the Knowledge Base and Downloads & Drivers
sections.
--------------------------------------------------------------------------------
See Full Change Log
ABOUT
Sahara Presentation Systems Ltd
Unit 4, 5 Church Manorway, DA8 1DG
Sahara Presentation Systems, a division of Boxlight Corporation
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