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Skip to content Primary Menu * Become a Digital Payer * Solutions * * * SOLUTIONS * * * Core Administrative Processing System * The HealthRules® Solutions Suite includes the industry’s leading digital claims administration processing system – plus a host of additional value-added capabilities. * HealthRules Solution Suite * Care Management Workflow Solutions * GuidingCare®, our Care Management Workflow solutions, starts with the nation’s most widely adopted care management platform – and provides much more to improve quality of care. * GuidingCare Solution Suite * * Prospective Payment Integrity * Source is the preeminent digital prospective payment integrity solution, combining claim payment automation with proactive business intelligence. * Source Solution Suite * Member Experience * Wellframe Digital Care Management and Digital Customer Service solutions extend the reach of your staff to more fully engage and support members. * Wellframe Solution Suite * * Professional Services * Customer Success * Care-Payer Integration * Payer-Source Integration * Partners * Lines of Business * Commercial * Government * Medicare * Medicaid * Dual Eligibles * Plans With Home and Host Capabilities * Dental * Consultants * Resources * * * Blog * Brochures * Case Studies * Data Sheets * eBooks * Executive Summaries * * Infographics * Podcasts * Videos * White Papers * * Events * Newsroom * Company News * Press Releases * * NEW FROM HEALTHEDGE PRICING TRANSPARENCY & THE ONLINE SHOPPING/PRICE COMPARISON TOOL We are nearing the 1/1/23 requirement for health plans to provide online shopping/price comparison on health plan member portals for around 500 services. This is part of the Transparency in Coverage Rule. READ BLOG POST * About Us * Leadership * Careers * Life at HealthEdge * US Offices * India Offices * Employee Testimonials * Job Openings * Contact Us Generic selectors Exact matches only Exact matches only Search in title Search in title Search in content Search in content Search in excerpt Post Type Selectors Hidden Hidden HealthEdge > Solutions > Care Management Workflow Software > GuidingCare® THE GUIDINGCARE SOLUTION SUITE GUIDINGCARE® The GuidingCare solution suite provides easy-to-use, next-generation data integration and workflow management tools that help you operationalize an evidence-based, person-centered Care Management strategy for your populations. Its sophisticated data analytics, workflow management, care coordination, and reporting capabilities enable your organization to better serve targeted populations and maintain compliance every step of the way. With GuidingCare, you can streamline coordination across the care spectrum, seamlessly manage clinical and behavioral health needs, automate care and service planning, and identify and target your high-risk populations, providing whole-person care. X Previous GUIDINGCARE PLATFORM ACHIEVES HITRUST CERTIFICATION GUIDINGCARE ACHIEVES AA CERTIFICATION FOR HEDIS MEASURES SUBSET GUIDINGCARE PLATFORM & MOBILE CLINICIAN APP EARN CA VERACODE VERIFIED STATUS GUIDINGCARE ACHIEVES NCQA POPULATION HEALTH MANAGEMENT PREVALIDATION GUIDINGCARE PLATFORM ACHIEVES HITRUST CERTIFICATION GUIDINGCARE ACHIEVES AA CERTIFICATION FOR HEDIS MEASURES SUBSET GUIDINGCARE PLATFORM & MOBILE CLINICIAN APP EARN CA VERACODE VERIFIED STATUS GUIDINGCARE ACHIEVES NCQA POPULATION HEALTH MANAGEMENT PREVALIDATION GUIDINGCARE PLATFORM ACHIEVES HITRUST CERTIFICATION Next FEATURES MISSION-CRITICAL CLINICAL WORKFLOW SOLUTIONS Drive superior outcomes in a value-based, patient-centric and fully-integrated ecosystem CARE MANAGEMENT Streamline clinical workflows & care coordination UTILIZATION MANAGEMENT Effectively manage the authorization lifecycle APPEALS & GRIEVANCES Meet regulatory demands & ensure compliance AUTHORIZATION PORTAL Streamline workflows & communication with providers BUSINESS INTELLIGENCE Evaluate, track and measure outcomes; manage operations and stay compliant POPULATION HEALTH Engage care teams to drive population outcomes REQUEST A DEMO Find out what the healthcare industry’s number one Care Management platform can do for your organization. REQUEST A DEMO WHY WE’RE DIFFERENT DEEP CLINICAL EXPERTISE Our seasoned clinical team has a deep understanding of clinical operations, regulatory compliance and technical aspects of the business, bridging the clinical and technical. LEADING IN INNOVATION Designed to enable the most complex clinical models today, with significant investment and growth toward composable digital health solutions. EASE OF INTEGRATION Lower costs and improve member outcomes through interoperability. Easily connect your vendor ecosystem with GuidingCare’s out-of-the-box integration suite. OPERATIONAL EFFICIENCY Leverage GuidingCare’s advanced rules engine to automate business processes and take advantage of user-friendly workflows and features to streamline operations. REIMAGINED IMPLEMENTATIONS & UPGRADES Take advantage of the latest technology innovations at low cost and with ease, incorporating standard new functionality and innovation frequently. RESILIENCY TO CHANGE Embrace change, stay competitive and take advantage of opportunities created by a variety of market dynamics with highly configurable features and workflows. ACTIONABLE INSIGHTS Arm your leaders with near-real-time business intelligence to inform key operational and clinical decisions. REGULATORY & COMPLIANCE Leverage robust enterprise compliance and security safeguards, reinforced by HITRUST certification. CARE-PAYER INTEGRATION HealthRules Payer is even more powerful when combined with GuidingCare®. Our unique Care-Payer Data Exchange solution provides the API-based integration that enables the continuous management of member care and core administrative processes. Care-Payer provides a range of vital capabilities, including: * Standardized core data delivery from HealthRules Payer to GuidingCare * Authorization entry workflow improvement, including single-case agreement and referral category enhancement * Near-real-time authorization delivery from GuidingCare to HealthRules Payer Most notably, Care-Payer includes Benefit Predictor integration. This unique feature enables GuidingCare users to quickly and easily answer complex benefit questions prospectively from members and providers. This Benefit Predictor integration is incorporated into several key workflows, giving Utilization Management staff and care managers unparalleled access to near-real-time benefits information. Care-Payer Data Exchange delivers significant benefits to your organization, including: * Smooth implementation through HealthEdge expertise and standardized processes * Synchronized data sets between HealthRules Payer and GuidingCare * New levels of operational efficiency in authorization entry and medical management * Improved payment integrity * Certified data exchange Learn More THE GUIDINGCARE SOLUTION SUITE GUIDINGCARE GuidingCare is a comprehensive solution for whole-person, patient-centered care, offering easy-to-use, next-generation data integration and workflow management solutions and tools. Our feature-rich solution suite is easy to integrate with existing systems and is highly configurable. Learn More GUIDINGCARE CARE MANAGEMENT Our Care Management workflow software provides tools that help you operationalize an evidence-based, person-centered care management strategy for your populations. LEARN MORE GUIDINGCARE UTILIZATION MANAGEMENT Our Utilization Management module supports the complete authorization lifecycle, including clinical guidelines and authorization management workflows. LEARN MORE GUIDINGCARE AUTHORIZATION PORTAL This intuitive and comprehensive electronic tool eases the preauthorization, appeals, and messaging process for your Utilization Management staff and the providers who interface with your plan. LEARN MORE GUIDINGCARE BUSINESS INTELLIGENCE Our Reporting & Business Intelligence module provides more than 50 standard reports to make ad hoc report-building and analysis simple and actionable. LEARN MORE GUIDINGCARE POPULATION HEALTH Our web-based care coordination application for provider partners incorporates gaps-in-care analytics that enable clinical staff to identify high-risk patients and potential health improvement opportunities. LEARN MORE GUIDINGCARE APPEALS & GRIEVANCES Our Appeals & Grievances module streamlines and consolidates the entire appeals management process to help you meet regulatory demands for timely resolution and correspondence. LEARN MORE ADDITIONAL OFFERINGS GUIDINGCARE MEDICATION THERAPY MANAGEMENT Enable pharmacists with a central location in which they can manage member medications and intervene to prevent potentially harmful outcomes. LEARN MORE GUIDINGCARE PEDIATRIC POPULATION HEALTH Standard and enhanced tracking and reporting to meet federal Early and Periodic Screening, Diagnostic and Treatment (EPSDT) requirements in Medicaid. Learn More GUIDINGSIGNS® ANALYTICS A clinical decision support system that transforms data into actionable insights for health care payers and providers. LEARN MORE FURTHER RESOURCES * EMPOWERING HEALTH PLANS TO ADVANCE CARE MANAGEMENT WITH GUIDINGCARE Read More * ADVANCING CARE MANAGEMENT THROUGH DIGITAL TRANSFORMATION Stuart Myer, Chief Information Officer, VillageCare, a community-based, not-for-profit organization in New York, recently joined HealthEdge leaders Christine Davis, Vice President, Product... Read More * GUIDINGCARE CARE MANAGEMENT Read More * ‘GOLD CARD’ APPROACH TO PRIOR AUTHORIZATION NO HURDLE FOR HEALTHEDGE States have been passing legislation in recent years to address the complaints of providers that they are subject to too many prior authorization requirements in advance of patient treatment. This... Read More REQUEST A DEMO Find out what the healthcare industry’s number-one Care Management platform can do for your organization. REQUEST A DEMO * Become a Digital Payer * Solutions * Lines of Business * Resources * Request a Demo * About Us * Contact Us * 1 (781) 285-1300 * Customer Login Privacy Policy | EOO Statement ©2022 HealthEdge Software, Inc. | HealthEdge®, HealthRules®, The HealthRules Language™, GuidingCare®, and the Wellframe logo are registered trademarks of HealthEdge Software, Inc. All Rights Reserved.