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* * Contact us |
* Feedback
* Our plan
* OUR PLAN
* Learn about Medi-Cal
* * Enroll in Medi-Cal
* ABOUT BLUE SHIELD PROMISE
* About Promise Health Plan
* Health and wellness
* Medi-Cal members
* MEDI-CAL MEMBERS
* Overview
* Get to know your Medi-Cal program
* Documents
* * Benefits information
* Medi-Cal Rx
* MEDI-CAL TOOLS AND RESOURCES
* Find a provider
* Health and wellness
* Member resources
* Providers
* PROVIDERS
* Overview
* Working with us
* * Our programs
* * Clinical policies, procedures and guidelines
* Policies, guidelines, standards and forms
* COVID-19 resources
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* Our plan
* OUR PLAN
* Learn about Medi-Cal
* * Enroll in Medi-Cal
* ABOUT BLUE SHIELD PROMISE
* About Promise Health Plan
* Health and wellness
* Medi-Cal members
* MEDI-CAL MEMBERS
* Overview
* Get to know your Medi-Cal program
* Documents
* * Benefits information
* Medi-Cal Rx
* MEDI-CAL TOOLS AND RESOURCES
* Find a provider
* Health and wellness
* Member resources
* Providers
* PROVIDERS
* Overview
* Working with us
* * Our programs
* * Clinical policies, procedures and guidelines
* Policies, guidelines, standards and forms
* COVID-19 resources
BLUE SHIELD OF CALIFORNIA PROMISE HEALTH PLAN
We are here to help you through the Medi-Cal renewal process.
Learn how to renew
Get your GED credential with the GEDWorksTM program
The GEDWorks program is completely free for eligible Blue Shield of California
Promise Health Plan members and includes all the tools you need to pass the GED
test. Get started ›
Are you enrolled in Medi-Cal?
Has your contact information changed in the past two years? Give your county
office your updated contact information so you can stay enrolled.
Los Angeles: Go to benefitscal.com or call the Los Angeles County Department of
Public Social Services at (866)-613-3777 (TTY: 711).
San Diego: Go to benefitscal.com or call the Access Customer Service Center at
(866) 262-9881 (TTY: 711).
Why Blue Shield Promise Health Plan
In Los Angeles County, Blue Shield Promise Medi-Cal is contracted with the Local
Initiative Health Authority of Los Angeles County (L.A. Care Health Plan) to
provide Medi-Cal health benefits to its Medi-Cal recipients.
In San Diego County, Blue Shield Promise Medi-Cal is contracted with the
Department of Health Care Services (DHCS) of San Diego County to provide
Medi-Cal health benefits to its Medi-Cal recipients.
Doctors
We work with a wide network of professional physicians.
Care programs
We provide peace of mind for managing your health.
Nurse advice line
We believe that all Californians deserve quality care.
Health and wellness programs
Our health education and wellness programs can help you stay healthy.
Award-winning care
Our Medicare and Medi-Cal plans earned NCQA Full Accreditation.
Learn more about the Medi-Cal program
Community resource centers in Los Angeles County
We’re here for you! L.A. Care Health Plan and Blue Shield of California Promise
Health Plan are here to serve you and your community. The Resource Center is a
warm and safe space in your community offering many classes and programs that
are free and open to everyone. Our offerings include:
* Fitness, nutrition and health education classes
* Social services assistance (housing, financial literacy, food security) and
support groups
* On-site Medi-Cal enrollment support
Learn more about our community resource centers
TELEHEALTH VISITS
Consult a doctor by phone or video. Not for emergencies.
Teladoc for Medi-Cal
NURSE ADVICE LINE
Call a nurse 24 hours a day.
Learn about Medi-Cal benefit
TRANSPORTATION SERVICES
As a Blue Shield Promise Medi-Cal member you may be able to get transportation
to your healthcare appointments at no cost.
Find out how to get a ride
URGENT CARE
Medi-Cal members have access to urgent care clinics.
Learn about urgent care
Are you a provider?
Get information about Blue Shield of California Promise Health plan benefits,
policies, and procedures.
Access provider tools
Last updated: 06/16/2023
Medi_23_138_LS_IA061223
MEMBER RESOURCES
* Our plans
* Find a Medi-Cal provider
* Confidential communications
* Medi-Cal Appeals & Grievances (Grievance Forms)
* Get more from Blue Shield
* Sharing your health information
OTHER BLUE SHIELD SITES
* Provider connection
* Broker Connection
* Blue Shield of California website
ABOUT US
* Contact us
* About Blue Shield of California Promise Health Plan
* Careers
* News
NOTICES
* Nondiscrimination notice
* Terms and conditions of use
* Notice of privacy practices
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English
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Health Care Options: (844) 580-7272 {TTY: {800) 430-7077}, Monday through
Friday from 8 a.m. — 6 p.m.
For information on Blue Shield Promise plans for your health care, call the
Department of Health Care Services at (800) 430-4263 {TTY: (800) 735-2922}, or
visit https://www.healthcareoptions.dhcs.ca.gov/.
Blue Shield of California Promise Health Plan is a managed care organization,
wholly owned by Blue Shield of California, offering Medi-Cal Plans.
© 2002-2024. California Physicians’ Service DBA Blue Shield of California
Promise Health Plan. All rights reserved.
California Physicians’ Service DBA Blue Shield of California Promise Health Plan
is an independent licensee of the Blue Shield Association.
The provider network may change at any time. You will receive notice when
necessary.
Blue Shield of California Promise Health Plan complies with applicable state
laws and federal civil rights laws, and does not discriminate on the basis of
race, color, national origin, ancestry, religion, sex, marital status, gender,
gender identity, sexual orientation, age, or disability.
Blue Shield of California Promise Health Plan cumple con las leyes estatales y
las leyes federales de derechos civiles vigentes, y no discrimina por motivos de
raza, color, país de origen, ascedencial, religión, sexo, estado civil, genero,
identidad de genero, orientación sexual, edad ni discapacidad.
Blue Shield of California Promise Health
Plan遵循適用的州法律和聯邦公民權利法律，並且不以種族、膚色、原國籍、血統、宗教、性別、婚姻 狀況、性別認同、性取向、年齡或殘障為由而進行歧視。
Nondiscrimination notice
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Blue Shield of California Promise Health Plan, 3840 Kilroy Airport Way, Long
Beach, CA 90806
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