URL: https://help.netflix.com/support/18?g=5a8b6f39-2eb6-46bc-a186-14e7d269031d&lkid=URL_HELP&lnktrk=EVO
Submission: On July 25 via api from BE — Scanned from CA

Summary

This website contacted 2 IPs in 1 countries across 1 domains to perform 1 HTTP transactions. The main IP is 2600:1f14:62a:de84::dd11, located in Boardman, United States and belongs to AMAZON-02, US. The main domain is help.netflix.com. The Cisco Umbrella rank of the primary domain is 108103.
TLS certificate: Issued by DigiCert Secure Site ECC CA-1 on October 23rd 2023. Valid for: a year.
This is the only time help.netflix.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 2600:1f14:62a... 16509 (AMAZON-02)
1 2
Apex Domain
Subdomains
Transfer
1 netflix.com
help.netflix.com — Cisco Umbrella Rank: 108103
1 1
Domain Requested by
1 help.netflix.com
1 1

This site contains no links.

Subject Issuer Validity Valid
help.netflix.com
DigiCert Secure Site ECC CA-1
2023-10-23 -
2024-10-22
a year crt.sh

This page contains 1 frames:

Primary Page: https://help.netflix.com/support/18?g=5a8b6f39-2eb6-46bc-a186-14e7d269031d&lkid=URL_HELP&lnktrk=EVO
Frame ID: 018084B9060276F801A49370C1434FA3
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

help.netflix.com

Page Statistics

1
Requests

100 %
HTTPS

100 %
IPv6

1
Domains

1
Subdomains

2
IPs

1
Countries

0 kB
Transfer

8 kB
Size

3
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

1 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request 18
help.netflix.com/support/
0
0
Document
General
Full URL
https://help.netflix.com/support/18?g=5a8b6f39-2eb6-46bc-a186-14e7d269031d&lkid=URL_HELP&lnktrk=EVO
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:1f14:62a:de84::dd11 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

via
2 i-03770a028c7945059 (us-west-2)
x-netflix-error-cause
SpeedbumpV2 (poe-secure; us-west-2)
x-netflix.nfstatus
1_2
x-netflix.proxy.execution-time
6
x-originating-url
https://help.netflix.com/support/18?g=5a8b6f39-2eb6-46bc-a186-14e7d269031d&lkid=URL_HELP&lnktrk=EVO
truncated
/
3 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
04d05978fdb111358073ab0524e5c1fafc0826615c206987618416b8bd8a4747

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Content-Type
image/png
truncated
/
5 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
e4222715b556e7d99622c83e620d2f8e090047e56adb07923047f95828d561f2

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Content-Type
image/png
truncated
/
155 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
7808605ddd1f0eaa454aa444293d2f0260943e51e53838fca46506e6a69fe521

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Content-Type
image/png

Verdicts & Comments Add Verdict or Comment

48 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| onResize function| setupMobileNav function| assert function| CollisionBox function| Runner function| GeneratedSoundFx function| announcePhrase function| getA11yString function| getRandomNum function| vibrate function| createCanvas function| decodeBase64ToArrayBuffer function| getTimeStamp function| GameOverPanel function| checkForCollision function| createAdjustedCollisionBox function| drawCollisionBoxes function| boxCompare function| Obstacle function| Trex function| DistanceMeter function| Cloud function| BackgroundEl function| NightMode function| HorizonLine function| Horizon function| toggleHelpBox function| diagnoseErrors function| portalSignin function| updateForDnsProbe function| updateIconClass function| reloadButtonClick function| downloadButtonClick function| detailsButtonClick function| setAutoFetchState function| savePageLaterClick function| cancelSavePageClick function| toggleErrorInformationPopup function| launchDownloadsPage function| toggleOfflineContentListVisibility function| onDocumentLoadOrUpdate function| onDocumentLoad function| jstGetTemplate function| JsEvalContext function| jstProcess object| loadTimeDataRaw object| certificateErrorPageController object| errorPageController

3 Cookies

Domain/Path Name / Value
.netflix.com/ Name: nfvdid
Value: BQFmAAEBEBpGMtzBqN9kE1SzZ006Sp5A4Gjj1nQQAm17ZAGxzC4CvVS4_X8cz9pOg3KdDjwe2gZs5CLnnLGgoqJaZls3dXcwug_fRqM-80oGd2mLR7LqIA%3D%3D
.netflix.com/ Name: SecureNetflixId
Value: v%3D3%26mac%3DAQEAEQABABR_K5v0UKZXERht9qXZUMvR8qcbg7P3TNs.%26dt%3D1721873698851
.netflix.com/ Name: NetflixId
Value: v%3D3%26ct%3DBgjHlOvcAxK-ATk_NDlmEJhrZb6DZhuOPgJCyG2uRuQzt7t5YG3DqkFvYl1DZGN_Rjh4_WkPw_RqfOzu5gBMjmqDK1sYOcKYcrKzhLGgPGVyQMsIx-KickIUeIEXqFSdVUO0KJ7twR3Uk8us_eALqXt-iXmP0lkqfMXnsKXHHGBGv7ri1YbiCfEXo_zxBzTs0RPrQVJ068vR6ecGSE4JSkX3BIC0QRUZi1Lmx2o293yjRgq8qliwVJEDlreo7XjjVA7AaJSd2ZcYBiIOCgzW47axlvJwbxwzHNI.

1 Console Messages

Source Level URL
Text
network error URL: chrome-error://chromewebdata/
Message:
Failed to load resource: the server responded with a status of 403 ()

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

help.netflix.com
2600:1f14:62a:de84::dd11
04d05978fdb111358073ab0524e5c1fafc0826615c206987618416b8bd8a4747
7808605ddd1f0eaa454aa444293d2f0260943e51e53838fca46506e6a69fe521
e4222715b556e7d99622c83e620d2f8e090047e56adb07923047f95828d561f2