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 * 09-17-23
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WHAT ZOOM LEARNED FROM BRINGING EMPLOYEES BACK TO THE OFFICE


THE COMPANY HAS SETTLED ON A TWO-DAY-A-WEEK IN-OFFICE ARRANGEMENT FOR MOST
WORKERS. HERE’S WHAT THEY’VE DISCOVERED.

[Photos: courtesy of Zoom; Redd F/Unsplash; Mario Gogh/Unsplash]
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By Stephanie Vozza4 minute Read

Even with the COVID-19 resurgence, most companies are initiating return-to-work
policies. According to a recent study by workplace design and strategy firm
Unispace, 72% of employers are mandating some form of in-person work.
Ironically, one of those is Zoom, the company that became a foundational tool
for remote work and learning during the pandemic.




“What some people don’t realize about us is that we have a lot of products and
services beyond just Zoom meetings,” says Zoom’s chief people officer, Matthew
Saxon. “We have a whole stack of things designed for the in-office experience.
Zoom has been an in-office organization well before the pandemic started, and we
will continue to do so.”

When it comes to designing work arrangements, Zoom is similar to other
employers. Before the pandemic, the company worked predominantly in the office.
In March 2020, Zoom employees swiftly shifted to remote working, experiencing
the same growing pains as their customers.



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ABOUT THE AUTHOR

Stephanie Vozza is a freelance writer who covers productivity, careers, and
leadership. She's written for Fast Company since 2014, and her byline has
appeared in several other leading publications and websites

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