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Home » Solutions » Personal Safety


SOLUTION


PERSONAL SAFETY

All organizations are legally bound by a duty of care to ensure employees are
physically and psychologically safe in their working environment.

The development of the COVID-19 crisis is contributing heavily not just to a
re-focusing of workplace priorities to physical and psychological safety over
career progression and personal growth, but in changing the very nature of the
‘workplace’. 

While many businesses have moved almost permanently to a work from home model,
changing the day-to-day dynamic of the workforce, there are still many sectors
that require employees to be on-site and working with new and changing safety
requirements. 

Sectors such as food processing, retail, hospitality, and manufacturing have
been hit hard, where large clusters of workers have been infected, resulting in
recommendations to keep workers six feet apart or provide partitions between
them.




VAULT PLATFORM: YOUR SOLUTION FOR TRACKING SAFETY INCIDENTS

To help employers facilitate the quick and easy reporting of potential COVID-19
infections Vault Platform has added a specific reporting feature to its
enterprise mobile app. This helps the teams managing the OSHA or HSE
requirements, for example, stay on top of the numbers by enabling employees to
report directly via the app when showing symptoms or testing for COVID-19.

Due to the delicate nature of the health & safety investigation process, Vault
Platform helps businesses establish a trusted line of communication with
employees, allowing people to use the direct messaging feature to raise initial
concerns anonymously and then reveal themselves as part of the process later.

Businesses can also keep their people up to date with the latest company
policies regarding COVID-19 directly via the app, helping preserve and protect
workplace culture.

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TRACKING CORONAVIRUS INFECTIONS IS AN URGENT REQUIREMENT

In recognition of the unique challenges posed by COVID-19, the US Occupational
Safety and Health Administration (OSHA) has increased its demands on employers
for recording coronavirus-related illness. All employers with more than 10
employees must record work-related employee COVID-19 illnesses.

The guidance sets forth a series of considerations for employers to reference in
an investigation in order to make a reasonable assessment of whether the illness
was contracted at work. OSHA will consider the reasonableness of the employer’s
investigation in terms of the employer’s legal obligations.

Employers must: 

 * Ask the employee how they believe they contracted the COVID-19 virus
 * While respecting employee privacy, discuss with the employee their work and
   out-of-work activities that may have led to contracting COVID-19
 * Review the employee’s work environment for potential vectors for exposure to
   coronavirus

Similarly in the UK, instances of COVID-19 infections are reportable under the
RIDDOR regulations if the disease resulted from occupational exposure. 

But the UK Health & Safety Executive (HSE) has warned against complacency and
has urged employers not to let COVID-19 blind them to the other dangers present
in their workplace that still need to be controlled.

> The regulator said: “Whilst monitoring precautions against Covid-19 remains
> important, employers also need to ensure that monitoring for compliance with
> precautions aimed at other risks also continues and is not degraded.”

Every employer must regularly review their risk assessment and make duty of care
to their employees their top priority and new regulations and requirements are
putting more pressure on companies regarding internal reporting and resolution.


HOW VAULT PLATFORM HELPS YOUR COMPANY TRACK SAFETY INCIDENTS AND INFECTION
OUTBREAKS

Enable a trusted channel for employees to report their concerns about safety or
wellbeing

Enable your stakeholder teams to act quickly to achieve resolution

Capture information about infection outbreaks on the ground

Book a Demo




REVEAL AND RESOLVE
MISCONDUCT IN YOUR WORKPLACE




MOBILE APP



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OPEN REPORTING



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RESOLUTION HUB



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DATA & ANALYTICS



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SECURITY


A TRUST PLATFORM WITH
SECURITY AT THE CORE

Vault Platform’s core application is to facilitate trust between companies and
their people and to help to create working environments that are inclusive,
diverse, productive and safe. This is why we consider security and data privacy
to be critical components of our platform and why both are at the foundation of
everything we do.



Vault Platform is ISO 27001 certified and GDPR compliant

Data encryption in transit and at rest: TLS and AES-256 technology protects your
information

Servers located in the EU and UK, in AWS data centres that are ISO 27001, SOC 1
and SOC 2 certified

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Hotline Third Party Bot/AI Other Tech Solutions Employee accessibility High
accessible mobile app. Open Reporting enables solution for entire ecosystem. Low
accessibility - hotlines only account for 6% of reports. Need to find the
hotline number to start Third party increases friction into the process.
Employer seem less accountable. Lacks sophistication required to deal with a
very human-centric process Human will have to step in at some point Focus on
‘employee empowerment’ not employer enablement. Often connect employees with
legal resources. Two way communication Yes, in the users language directly from
the App and Resolution Hub. Yes, even if anonymous. Call centres that take a
message. Follow up can only happen if employee identifies themselves. Third
party increases friction. Hand over has to take place. Handover to a human is
required to progress the case. Many solutions prepare an employee for legal
action and/or involve a third party. Multi language support In-App support for
all required languages. No Management needed. Need an operator with call centres
offering each required language. Or partner with multiple suppliers Need a
provider offering each required language. Or partner with multiple suppliers
Multi-language is possible but has to had over to a human at some point.
Multi-language may be possible. Anonymous reporting Anonymous reporting with
two-way communication. Also GoTogether (strength in numbers) reporting. Yes, but
follow up is difficult without identifying the reporter. Yes, but follow up is
difficult without identifying the reporter. Yes, but follow up is difficult
without identifying the reporter. Yes, but follow up is difficult without
identifying the reporter. Data, confidentiality & security Independent instance.
Data encrypted in-transit and at rest. ISO27001 certified. Restricted access to
case data. Yes, but follow up is difficult without identifying the reporter.
Information is collected by a third party increasing the risk profile.
Information is collected by a third party increasing the risk profile.
Information may be collected by a third party. Or data may need to flow through
other systems, increasing the risk profile. Scalability & enterprise capability
Vault Platform was built for enterprises. Ideal for organizations of 100
employees to tens of thousands. Widely adopted by enterprises but not fit for
purpose. Only used in 6% of incident reports. Need a provider offering each
required language, or partner with multiple suppliers. Multiple clients served
by same resources. Information is collected by a third party increasing the risk
profile. Information may be collected by a third party. Or data may need to flow
through other systems, increasing the risk profile. Case management Resolution
Hub is a case management system. Case data is centralized in one location with a
full audit log. Board-ready insight into progress and problem areas. Either
induce their own case management system. Or need plugging in to a third party.
Various options with different capabilities. Various options with different
capabilities. May need to connect to a third party or in-house case management
system. Many connect employees with legal support directly. Not focused on
solving the problem internally. Report routing Automated routing based on
multiple attributes (location, language, category of misconduct, etc.)
Collaboration between different teams. Various options with different
capabilities. Third party involvement increased friction. Various options with
different capabilities. Various options with different capabilities.

Close

Features Vault Hotline Bot/ AI Third Party Other Tech Solution Employee
accessibility Mobile app & web reporting Phone; handled by a call center
Resolution requires human intervention and handover Third party adds friction.
Employer less accountable Focus on connecting employees with lawyers, increasing
risk of lawsuits Two-way communication Yes, even if anonymous No No Possible;
handover needed Possible Multi-language support Yes May need multiple providers
Possible May need multiple providers May need multiple providers Anonymous
reporting Yes, with two-way chat Yes, but no followup Yes, but no followup Yes,
but no followup Yes Data confidentiality & security Unique instance for every
client; ISO27001 compliant Third party handles data Third party handles data
Third party handles data Many connect employees with lawyers. Third party
handles data Scalability & enterprise capability Designed for enterprise Legacy
solution. Shared resource Human required for resolution Shared resource with
other clients Shared resource Case management Resolution Hub; Data & Analytics
In some cases In some cases In some cases In some cases Report routing Automated
routing; multi-team collaboration Manual/third party process Manual process
Manual/third party process Manual/third party process

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