www.worldretailcongress.com
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52.214.97.115
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Submitted URL: http://e.retail-week.com/NjQyLUZKSy03MDcAAAGSTOuudcXqUT6bKvHJvBFNiutahML7eN4IQTuR2VPz8nonNPTXoqvx1uLt88hq-wOMuSMq3hY=
Effective URL: https://www.worldretailcongress.com/brains-trust-workshops?mkt_tok=NjQyLUZKSy03MDcAAAGSI3IW6nPP1cDiW2WuTDYaGjn7jWRoUWPLOfhqhpS3wrgqt...
Submission: On April 05 via api from US — Scanned from DE
Effective URL: https://www.worldretailcongress.com/brains-trust-workshops?mkt_tok=NjQyLUZKSy03MDcAAAGSI3IW6nPP1cDiW2WuTDYaGjn7jWRoUWPLOfhqhpS3wrgqt...
Submission: On April 05 via api from US — Scanned from DE
Form analysis
3 forms found in the DOMName: Brains Trust Workshops - Registrations — POST __form/form
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<div class="fieldoptionvalue"><label><input type="checkbox" name="please_select_which_tour__1252" value="Brains Trust Workshop Humanizing Retail Understanding the Holistic Customer"><span class="form__group__title--after">Brains’ Trust
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logo_asp_green cross menu Skip to main content * About * About World Retail Congress * 2024 Advisory Board * Attend * Why attend? * Explore 2024 themes * Registration & Pricing * Venue * Programme * 2024 Programme * Speakers * Sponsor * Sponsors & Partners * Why sponsor? * Post Event Performance Report 2023 * Insights * News * Research & reports * Video interviews * World Retail Podcast * Register * About * About World Retail Congress * 2024 Advisory Board * Attend * Why attend? * Explore 2024 themes * Registration & Pricing * Venue * Programme * 2024 Programme * Speakers * Sponsor * Sponsors & Partners * Why sponsor? * Post Event Performance Report 2023 * Insights * News * Research & reports * Video interviews * World Retail Podcast * Register * * About * About World Retail Congress * 2024 Advisory Board * Attend * Why attend? * Explore 2024 themes * Registration & Pricing * Venue * Programme * 2024 Programme * Speakers * Sponsor * Sponsors & Partners * Why sponsor? * Post Event Performance Report 2023 * Insights * News * Research & reports * Video interviews * World Retail Podcast * Register * BRAINS TRUST WORKSHOPS Brains Trust Workshops are longer workshop-style sessions designed for retailers to discuss and work through a meaty challenge presented to them by an expert moderator. In 2023, topics in Brains Trust sessions ranged from Sustainability to Data and allowed participants to work through a series of challenges presented to them in order to really grapple with the problem at hand. These sessions run for 90-minutes and are designed to be interactive experiences with clear action-orientated outcomes. Day 1 – Tuesday 16th April – 16:00 – 17:30 BRAINS’ TRUST WORKSHOP: HUMANIZING RETAIL – UNDERSTANDING THE HOLISTIC CUSTOMER With the growing prevalence and importance of data collection and analysis across retail, including the increasing proliferation of AI in decision-making, ensuring retailers are not losing sight of the human customer at the end of that data is essential. This highly popular workshop will explore how the “human” elements of retail data can be found and prioritised. Join your peers in exclusive discussions that focus on creating a “total” experience for customers; identifying the barriers to meaningful customer centricity and how innovative tools can assist us with this. Hosted by: * Alex Genov, Head of Marketing Insights and Customer Research, Zappos * Elsa Pedro do Souto, Global Senior Manager Analytics and BI, Mars * Martin Urrutia Islas, Global Head of Innovation and Experience, LEGO Day 2 – Wednesday 17th April – 15:10 – 16:40 FUTURE-PROOFING RETAIL: UNDERSTAND AND ENGAGE GEN Z THROUGH RAPID PROTOTYPING In an era where Gen-Z’s consumer preferences evolve at lightning speed, and the digital landscape reshapes the way we think about retail, the key to sustainable growth lies in understanding and engaging the next generation of consumers: Gen Z. "Future-Proofing Retail" is an interactive workshop designed for forward-thinking marketers, brand strategists, and retail innovators eager to connect with this critical demographic. Through a blend of insightful keynote presentation, dynamic Q&A sessions, and hands-on rapid prototyping activities, participants will explore the latest trends, preferences, and values of Gen Z consumers, with the aim of designing retail experiences that resonate with this influential group. Hosted by: * Bobby Jones, Founding Partner, Conspiracy of Love Day 3 – Thursday 18th April – 11:30 – 13:00 BRAINS’ TRUST WORKSHOP: RETURNS REFORMATION Online returns are causing headaches across the retail industry – with high volumes of returns impacting profitability and growth aims for many. This in-depth workshop will explore the differing solutions that could ease the burden of renturns on retailers. Retailers will hear from expert voices on case studies that have turned around the returns conundrum and work together to solve various real-world challenges to workshop new ways of approaching an age-old problem. Hosted by: Sean Sherwin-Smith, Product Director, nShift ONCE YOU REGISTER YOUR INTEREST, OUR TEAM WILL BE IN CONTACT TO CONFIRM YOUR PLACE AS NUMBERS ARE LIMITED FOR THIS EVENT.’ * First name * Last name * Job title * Email * Company * Please select which workshop you would like to attend Brains’ Trust Workshop: Humanizing Retail – Understanding the Holistic Customer Brains’ Trust Workshop: Customer Focus: How to win Gen Z Brains’ Trust Workshop: Returns reformation This field is required. As an anti-spam measure, please type the characters you see in the image (case sensitive). 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