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GENESYS XPERIENCE 2023

Genesys Xperience 2023

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COUNCIL OF STATE AND TERRITORIAL EPIDEMIOLOGISTS (CSTE)

At CSTE where we’ll discuss how experts are monitoring, reporting and improving
childhood blood lead levels in this large and dynamic urban space.

insights

13 Jun


COUNCIL OF STATE AND TERRITORIAL EPIDEMIOLOGISTS (CSTE)  

Join Conduent’s Maven team & Public Health Epidemiologists to discuss how
experts are monitoring, reporting and mitigating of lead levels.

events Event has passed



COUNCIL OF STATE AND TERRITORIAL EPIDEMIOLOGISTS (CSTE)

At CSTE where we’ll discuss how experts are monitoring, reporting and improving
childhood blood lead levels in this large and dynamic urban space.

insights



GENESYS XPERIENCE 2023

Genesys Xperience 2023

solutions



EBOOK: RECOVERY IN ACTION

With economic uncertainty continuing and consumers navigating fluctuations in
how their income stacks up against higher costs and the threat of recess

insights

7 Jun


NATIONAL COUNCIL OF CHILD SUPPORT DIRECTORS (NCCSD)

Conduent is the proud sponsor of this annual gathering of state child support
directors

events Event has passed



NCCSD ANNUAL CONFERENCE & DIRECTORS TRAINING

NCCSD Annual Conference & Directors Training

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ADD MOMENTUM
TO YOUR MISSION

Leading BPO solutions to enhance
performance, experience and value

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Digital business solutions and services


BUSINESS OPERATIONS SOLUTIONS

Technology-enabled BPO solutions delivered at scale to help clients increase
efficiencies, improve experiences and reduce costs and risk

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CLAIMS AND ADMINISTRATION

Innovative technology and processes to streamline healthcare and casualty
insurance operations, ensure payment accuracy and improve health outcomes

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GOVERNMENT SOLUTIONS

Services and solutions that reduce costs, increase program participation, and
improve compliance while providing intuitive, easy-to-use tools for those served

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CUSTOMER EXPERIENCE MANAGEMENT

People, process and technology solutions for more human-centric, connected, and
omnichannel customer experiences that drive loyalty and referrals

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HUMAN CAPITAL SOLUTIONS

Dynamic HR services and solutions to transform your programs while empowering
and engaging employees in their health, wealth and careers

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TRANSPORTATION SOLUTIONS

Mobility and payment solutions that automate, streamline and optimize
transportation operations to cut congestion and create safe, seamless journeys

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Conduent adds momentum to our clients’ missions across industries including
delivering 43% of nutrition assistance payments in the U.S., enabling 1.3
billion customer service interactions annually, empowering millions of employees
through HR services every year and processing nearly 12 million tolling
transactions daily. 

Explore our latest insights


CONDUENT PUBLISHES 2022 CORPORATE SOCIAL RESPONSIBILITY REPORT

Read the news



A LEADERSHIP GUIDE TO RECESSION-PROOFING: BUSINESS STRATEGIES FOR TURBULENT
TIMES

Get the eBook


DRIVING TOWARD SUSTAINABLE CITIES: ENHANCING ACCESSIBILITY AND OPTIMIZING
PASSENGER FLOWS

Read the article


AWARDS AND RECOGNITION


FORBES “AMERICA’S BEST EMPLOYERS FOR DIVERSITY” THREE YEARS IN A ROW

Recognized by Forbes for the third consecutive year for nurturing a culture
where associates can be themselves and feel like they belong.

Learn more


LEADER IN EVEREST GROUP PEAK ASSESSMENT OF HEALTHCARE CXM SERVICE PROVIDERS 2022

Recognized as a "Leader" in Everest Group’s inaugural report in the top three of
the highest performing categories: Market Adoption, Portfolio Mix and Value
Delivered.

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NEWSWEEK’S TOP 100 GLOBAL MOST LOVED WORKPLACES FOR 2023

Recognized for a culture where associates can grow and thrive, belong, and make
a difference, and where respect and appreciation at the center of what we do.

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2023 "GOVTECH 100" LIST OF COMPANIES

For the second consecutive year, recognized by GovTech as a top 100 company
making a difference in, and selling to, state and local government agencies
across the U.S.

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LEADER IN 2022 ISG PROVIDER LENSTM CONTACT CENTER - CUSTOMER EXPERIENCE SERVICES
U.S. REPORT

Recognized as a “Leader” in all four quadrants: Digital Operations, AI &
Analytics, Work from Home Services and Social Media CX Service.

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LEADER IN CLOUD HR TRANSFORMATION – NELSONHALL

Recognized for providing HR organizations the technology and people to navigate
complex digital transformations

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2022 DISABILITY EQUALITY INDEX “BEST PLACE TO WORK FOR DISABILITY INCLUSION”

Recognized for culture, leadership, programs, and policies supporting inclusion
and equality for those with disabilities.

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2021 SUPPLIER OF THE YEAR – GENERAL MOTORS

Distinguished two years in a row as a global supplier exceeding GM’s
requirements and providing GM customers with innovation and high quality in the
auto industry.

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COMPARABLY'S 2022 “BEST CEOS FOR WOMEN”

Recognized by Comparably on its 2022 list of Best CEOs for Women, as determined
by anonymous feedback from women employees over the last 12 months.

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TOP 15 SERVICE & TECHNOLOGY PROVIDER STANDOUT - ISG

Recognized by ISG four quarters in a row, it reflects not only deals won but
demonstrated outcomes in case studies and positive client feedback.

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HUMAN RIGHTS CAMPAIGN FOUNDATION'S 2022 CORPORATE EQUALITY INDEX

Designated as a “Best Place to Work for LGBTQ Equality” in the nation’s foremost
benchmark measuring corporate policies and practices.

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INTERESTED IN JOINING CONDUENT? BROWSE OUR CURRENT OPENINGS.

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NEWS & INSIGHTS

View all
 * 3 months ago
   
   
   WHEN REDUCING COSTS, CUTTING CUSTOMER EXPERIENCE ISN’T THE ANSWER
   
   When Reducing Costs, Cutting Customer Experience Isn’t the Answer
   
   Learn More

 * 3 months ago
   
   
   THREE KEY STRATEGIES FOR SMALL TO MID-SIZED HEALTHCARE PAYERS IN THE MEDICARE
   ADVANTAGE MARKET
   
   The MA market has been dominated by a handful of large healthcare plans, but
   as demand for these plans grows, more and more regional plans and startups
   are seeing opportunities to enter the market.
   
   Learn More

 * about 1 month ago
   
   
   5 REASONS TO AUTOMATE YOUR MAILROOM OPERATIONS IN 2023
   
   In today’s “new normal,” companies are increasingly looking at ways to
   automate their legacy mailrooms and transform their business. Here are five
   key reasons to get that transition in process now.
   
   Learn More


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