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skip navigation WhatsUp Gold - a Progress Software CompanyWhatsUp Gold®
 * Software
   Whatsup Gold
    * Overview
    * What's New
    * FAQs
    * Editions
    * System Reqs
    * Upgrade
    * Trial
   
   Features & Capabilities
    * Application Monitoring
    * Automated Discovery
    * Bandwidth Monitoring
    * Cloud Monitoring
    * Configuration Management
    * Distributed Monitoring
    * Failover Manager
    * Flowmon NPMD/NDR
    * Hardware Monitoring
    * Log Management
   
    * Network Mapping
    * Reporting
    * REST API
    * Server Monitoring
    * Traffic Monitoring
    * Virtualization Management
    * Wireless Monitoring

 * Solutions
   IT Solutions
    * AWS Monitoring
    * Azure Monitoring
    * SQL Server Monitoring
    * DevOps Monitoring
    * MSP Monitoring
    * Dark Web Monitoring
   
   Industries
    * Education
    * Federal Government
    * State and Local Government

 * Resources & Support
   Resources
    * Overview Video
    * Interactive Demo
    * Best Practices
    * Blog
    * ABCs of ITIM
    * Case Studies
    * Customer Reviews
    * Data Sheets
   
    * Podcasts
    * Videos
    * Webinars
    * Events
    * FAQs
    * eBooks
   
   Support
    * Community
    * Documentation
    * Support
    * Training
    * Validation Program

 * How To Buy
   * Editions
   * Get a Price Quote
   * Professional Services
   * Upgrade
 * Partners
   * Find a Partner
   * Become a Partner
   * Partner Login
 * Submit Search
   Search Search
 * Choose Language en
   * Deutsch
   * Español
   * Italian
   * Français
   * Português
   * 日本語
   * 繁體中文
 * Ready to talk?
 * Free Trial

 * Submit Search
   Search Search
 * Choose Language en
   * Deutsch
   * Español
   * Italian
   * Français
   * Português
   * 日本語
   * 繁體中文
 * 


PROFESSIONAL SERVICES

Let our team of experts get you up and running quickly.
If you have any questions about these services, please contact us.

 * Quick Start
 * Health Check
 * Upgrade
 * Custom Configuration
 * Add-on Module Implementation


QUICK START SERVICES

Let our Consulting Services team get you up and running quickly so you can
maximize the benefits of your investment in WhatsUp Gold.

 Basic$500Bronze$1800Silver$2700Gold$3600Installation using either local or
remote SQL    Post-installation validation    Assistance with initial
credentials setup and first discovery    Map generation and initiation of
monitoring    Demonstration of best-practices when creating Layer 2, Dynamic,
and Device Groups    Walk-through creation of Actions and Action
Policies    Walk-through creation of Alert Thresholds and
Notifications    Configuration of device dependencies    Creation of dashboards
using out-of-the-box dashboard reports    Walk-through of WhatsUp Gold device
roles     Configuration of Network Traffic Analysis settings, retention periods,
and dashboard     Configuration of Virtualization Monitoring and walk through of
features    Instantiation of built-in Application Performance Monitor profiles
    Setup of Configuration Management tasks and walk through of features
    Creation of custom built-in monitors     Deployment of Central/Remote
editions     Deployment and configuration of scalability pollers    Deployment
and configuration of failover manager      Contact Sales to Purchase Quick Start
Services


HEALTH CHECK SERVICES

Our Consulting Services team will audit your WhatsUp Gold installation and
provide recommendations that will help you get more out of your investment.

 * Recommendations on how to optimize your WhatsUp Gold deployment and get the
   most out of your license
 * Review of any questions or challenges affecting your use of WhatsUp Gold with
   recommendations
 * A written summary of findings and recommendations

Contact Sales to Purchase Health Check


UPGRADE SERVICE

Our Consulting Services team will upgrade your WhatsUp Gold deployment from
v16.x and above to the latest release. Afterward, a health check of the
environment is done to ensure everything is functioning as expected. This will
also include troubleshooting any problems encountered with the upgrade and
database migration (if applicable).

Contact Sales to Purchase Upgrade Services


CUSTOM CONFIGURATION

This service allows our Consulting Services team to focus on deeper more
technical requirements specific to your unique deployment. Example services
performed under this service include creating:

 * Custom application performance monitoring profiles
 * Custom SQL queries to the WhatsUp Gold database
 * Custom monitors using built-in capabilities based on the customer’s use case
 * Automated resolutions to alerts using built-in capabilities.

Contact Sales to Purchase Custom Configuration


ADVANCED CUSTOM CONFIGURATION

This service allows our Professional Services team to focus on complex and
highly specialized technical requirements that are specific to your unique
deployment. Example services performed under this service include (but are not
limited to):

 * Creation, testing, and implementation of integrations leveraging third-party
   applications, command-line tools, APIs, etc.
 * Creation, testing, and implementation of custom active monitors or action
   scripts specific to your requirements
 * Creation of custom WhatsUp Gold dashboard reports
 * Overview of your current environment with recommendations and implementations
   of agreed upon monitoring improvements

Contact Sales to Purchase Advanced Configuration


ADD-ON MODULE IMPLEMENTATION SERVICE

The Consulting Services team upgrades your WhatsUp Gold deployment with add-on
modules to further increase functionality and network management capabilities.

This specific Implementation Service is available for the five Add-on modules
below.

 * Virtualization Monitoring
 * Network Configuration Management
 * Log Management
 * Network Traffic Analysis
 * Application Performance Monitor

The add-on services include:

 * Implementation of the specific add-on module(s) within your WhatsUp Gold
   environment
 * Configuration of the specific add-on module(s) according to best practice
 * Walkthrough and knowledge transfer
 * Focused on your specific add-on module(s)

Contact Sales to Purchase the Add-on Module Implementation Service

WhatsUp Gold
 * What's New
 * Editions
 * Pricing
 * Customer Reviews
 * Interactive Demo
 * Find a Reseller
 * Contact

Support
 * Support and Learning Center
 * Community
 * Documentation
 * Product Forum
 * Product Lifecycle
 * Manage Software Licenses
 * Renewals
 * Technical Services
 * Training

Products
 * Secure File Transfer
 * Mission-Critical App Platform
 * Digital Decisioning
 * Secure Data Connectivity and Integration
 * UX/UI Tools
 * Digital Experience

Company
 * About Us
 * Awards
 * Press Releases
 * Media Coverage
 * Events
 * Corporate Blog
 * Careers
 * Offices

Copyright © 2023 Progress Software Corporation and/or its subsidiaries or
affiliates. All Rights Reserved.

Progress, Telerik, Ipswitch, Chef, Kemp, Flowmon, MarkLogic, Semaphore and
certain product names used herein are trademarks or registered trademarks of
Progress Software Corporation and/or one of its subsidiaries or affiliates in
the U.S. and/or other countries. See Trademarks for appropriate markings.

 * 
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