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NEW
Introducing Cohere Chime→
Your customers are online. Meet them.
Cohere lets you see what your customers are seeing and engage with them
face-to-face.
Try Cohere for free→
Get a demo
Multiplayer
Voice
Video
Replay
Watch the video→
Hundreds of companies use Cohere to level up customer engagement. Try it now→
Talk to your customers, instantly.
Visitors can jump in a voice or video call with just one click, leading to 20%
more connected calls compared to a chatbot or phone line.
“When I first saw Cohere, I was blown away by its immense potential to improve
personal and commercial insurance application processes. This is a dream for an
agent wanting to offer white-glove treatment.”
Joe Schmidt IV
VP Business Development, Ethos
Learn More→

Customer interaction superpowers
Support
Onboarding
Product
Insanely fast support
Instantly view a customer's live screen instead of asking for bug descriptions
and screenshots. Resolve customer issues 41% faster and reduce follow-up tickets
by 23% by taking over their screen and visually guiding the way – no meeting
links or downloads required.
“When we implemented Cohere, our support reps felt like a glitter bomb had gone
off within their team! It has made a night-and-day difference to their ability
to resolve issues more quickly and efficiently for our customers.”
Natalie Mercuri
Head of Operations, Canix
Read Case Study→

Without Cohere
With Cohere

With Cohere, you can skip the endless, frustrating back-and-forths and jump
straight to helping your customers out.
How Cohere works
Find your user
See who's online and find your user in seconds
View their screen
View their screen in real-time with zero setup
Invite them to a call
Jump into a live video call, directly on your site
Solve their issue
Guide them through your app in one click

Integrates with the tools you use
Cohere integrates seamlessly with your existing tools, so you can engage with
customers and get a comprehensive view of their digital experience from
anywhere.

Works with everything
Cohere works on all of your users' devices and with the latest web technologies,
regardless of language or framework.
React
Iframe
Canvas
Styled Components
Safari
CSSOM
Firefox
Emotion
Vue
Chrome
Shadow DOM
Edge
Angular
Loved by customer-facing teams
Cohere is dead simple and lightning fast. It helps us cut through a lot of
wasted time with setting up a traditional screenshare, and makes our customers
more comfortable and confident, knowing that we’re right there with cutting-edge
support if needed. And the team provides friendly support, quick and helpful
service — always.
Paul Moore
Product Support, Follow Up Boss
PSA: everyone absolutely needs to use Cohere — it’s helped us convert leads into
customers who spend $1000s with us every year. Without a tool like this we were
losing customers, we would sometimes spend up to 30-60 minutes to solve issues
for users who weren’t tech-savvy. The instant that we got Cohere, everything
changed — now the customers just call us on the phone, we ask them to grant
permission and help them submit their projects in less than five minutes.
There’s no better way to boost your success op than Cohere. Trust me and install
it — you can thank me later.
Alex Tilici
Founder, VS24
Cohere has been game-changing for us. The platform has saved countless hours of
walking clients through sharing their screen and undeniably reduced the learning
curve for customers trying our product for the first time. When we first send a
control request, customers are often surprised by the feature and how easy it
makes the product support experience. One client mentioned to me, "that's
amazing, you guys should sell that system". Cohere has saved us a tremendous
amount of time and solidified our brand as a forward-thinking, support-focused
technology company.
Nick Head
Account Manager, Cuboh
I love Cohere and can’t imagine onboarding or supporting customers without it.
Previously, our onboarding would require painfully setting up a screenshare with
operators who have a difficult time using Zoom. Cohere made it as simple as
calling them on the phone, and viewing their screen on Cohere — no frustration
required. It’s totally changed customer support as well, since we skip the
back-and-forth Loom videos and just jump straight into a Cohere screen share to
solve the issue, which our customers love. Absolutely recommend this tool to
everybody.
Amir Ghorbani
CEO, Swoop
Cohere is a fantastic time saver that has helped us onboard customers much more
quickly and seamlessly than before. Customers have told us that they love our
ability to accurately guide them through their questions rather than having to
struggle through which screens they’re on or which buttons to click.
Ben Gobar
Head of Servicing, Cherry
Cohere allows us to help our customers directly, and is instrumental to our
workflow by giving us the ability to see in real-time how users engage with
BlueReceipt. Our customers have expressed that they love having the ability to
simply call us and automatically get their problems solved. I’m excited to see
the progression in the product!
George Klein
CEO, BlueReceipt
Cohere is an indispensable part of how we interact with our customers. We use it
in every onboarding and support call; it’s a night and day improvement vs. zoom
screenshare. The team is also great — they are super responsive to feedback and
product questions.
Ben Stein
Co-founder, Keeper
Cohere is dead simple and lightning fast. It helps us cut through a lot of
wasted time with setting up a traditional screenshare, and makes our customers
more comfortable and confident, knowing that we’re right there with cutting-edge
support if needed. And the team provides friendly support, quick and helpful
service — always.
Paul Moore
Product Support, Follow Up Boss
PSA: everyone absolutely needs to use Cohere — it’s helped us convert leads into
customers who spend $1000s with us every year. Without a tool like this we were
losing customers, we would sometimes spend up to 30-60 minutes to solve issues
for users who weren’t tech-savvy. The instant that we got Cohere, everything
changed — now the customers just call us on the phone, we ask them to grant
permission and help them submit their projects in less than five minutes.
There’s no better way to boost your success op than Cohere. Trust me and install
it — you can thank me later.
Alex Tilici
Founder, VS24
Cohere has been game-changing for us. The platform has saved countless hours of
walking clients through sharing their screen and undeniably reduced the learning
curve for customers trying our product for the first time. When we first send a
control request, customers are often surprised by the feature and how easy it
makes the product support experience. One client mentioned to me, "that's
amazing, you guys should sell that system". Cohere has saved us a tremendous
amount of time and solidified our brand as a forward-thinking, support-focused
technology company.
Nick Head
Account Manager, Cuboh
I love Cohere and can’t imagine onboarding or supporting customers without it.
Previously, our onboarding would require painfully setting up a screenshare with
operators who have a difficult time using Zoom. Cohere made it as simple as
calling them on the phone, and viewing their screen on Cohere — no frustration
required. It’s totally changed customer support as well, since we skip the
back-and-forth Loom videos and just jump straight into a Cohere screen share to
solve the issue, which our customers love. Absolutely recommend this tool to
everybody.
Amir Ghorbani
CEO, Swoop
Cohere is a fantastic time saver that has helped us onboard customers much more
quickly and seamlessly than before. Customers have told us that they love our
ability to accurately guide them through their questions rather than having to
struggle through which screens they’re on or which buttons to click.
Ben Gobar
Head of Servicing, Cherry
Cohere allows us to help our customers directly, and is instrumental to our
workflow by giving us the ability to see in real-time how users engage with
BlueReceipt. Our customers have expressed that they love having the ability to
simply call us and automatically get their problems solved. I’m excited to see
the progression in the product!
George Klein
CEO, BlueReceipt
Cohere is an indispensable part of how we interact with our customers. We use it
in every onboarding and support call; it’s a night and day improvement vs. zoom
screenshare. The team is also great — they are super responsive to feedback and
product questions.
Ben Stein
Co-founder, Keeper
Cohere is dead simple and lightning fast. It helps us cut through a lot of
wasted time with setting up a traditional screenshare, and makes our customers
more comfortable and confident, knowing that we’re right there with cutting-edge
support if needed. And the team provides friendly support, quick and helpful
service — always.
Paul Moore
Product Support, Follow Up Boss
PSA: everyone absolutely needs to use Cohere — it’s helped us convert leads into
customers who spend $1000s with us every year. Without a tool like this we were
losing customers, we would sometimes spend up to 30-60 minutes to solve issues
for users who weren’t tech-savvy. The instant that we got Cohere, everything
changed — now the customers just call us on the phone, we ask them to grant
permission and help them submit their projects in less than five minutes.
There’s no better way to boost your success op than Cohere. Trust me and install
it — you can thank me later.
Alex Tilici
Founder, VS24
Cohere has been game-changing for us. The platform has saved countless hours of
walking clients through sharing their screen and undeniably reduced the learning
curve for customers trying our product for the first time. When we first send a
control request, customers are often surprised by the feature and how easy it
makes the product support experience. One client mentioned to me, "that's
amazing, you guys should sell that system". Cohere has saved us a tremendous
amount of time and solidified our brand as a forward-thinking, support-focused
technology company.
Nick Head
Account Manager, Cuboh
I love Cohere and can’t imagine onboarding or supporting customers without it.
Previously, our onboarding would require painfully setting up a screenshare with
operators who have a difficult time using Zoom. Cohere made it as simple as
calling them on the phone, and viewing their screen on Cohere — no frustration
required. It’s totally changed customer support as well, since we skip the
back-and-forth Loom videos and just jump straight into a Cohere screen share to
solve the issue, which our customers love. Absolutely recommend this tool to
everybody.
Amir Ghorbani
CEO, Swoop
Cohere is a fantastic time saver that has helped us onboard customers much more
quickly and seamlessly than before. Customers have told us that they love our
ability to accurately guide them through their questions rather than having to
struggle through which screens they’re on or which buttons to click.
Ben Gobar
Head of Servicing, Cherry
Cohere allows us to help our customers directly, and is instrumental to our
workflow by giving us the ability to see in real-time how users engage with
BlueReceipt. Our customers have expressed that they love having the ability to
simply call us and automatically get their problems solved. I’m excited to see
the progression in the product!
George Klein
CEO, BlueReceipt
Cohere is an indispensable part of how we interact with our customers. We use it
in every onboarding and support call; it’s a night and day improvement vs. zoom
screenshare. The team is also great — they are super responsive to feedback and
product questions.
Ben Stein
Co-founder, Keeper

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