myaccount.lseg.com
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99.86.4.63
Public Scan
Submitted URL: https://my.refinitiv.com/content/mytr/en/productsupport.html?productName=Refinitiv%20World-Check%20One
Effective URL: https://myaccount.lseg.com/en/productsupport?productName=Refinitiv%20World-Check%20One
Submission: On December 24 via api from UA — Scanned from PL
Effective URL: https://myaccount.lseg.com/en/productsupport?productName=Refinitiv%20World-Check%20One
Submission: On December 24 via api from UA — Scanned from PL
Form analysis
1 forms found in the DOMName: productSupportForm — POST
<form data-form-validate="true" action="" id="productSupportForm" class="getsupport-form" name="productSupportForm" method="post" accept-charset="UTF-8" novalidate="novalidate">
<input type="hidden" name="_charset_" value="UTF-8">
<input type="hidden" name="Type" value="Incident">
<input type="hidden" name="CaseType" value="Incident">
<div class="notice-alert-cover notice-padding col-lg-12 col-md-12 col-sm-12 col-xs-12" style="display: block;">
<div class="notice-alert">
<link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/notice-alert/clientlibs.min.38c944615ef42c2527b61dc0d7f0f550.css" type="text/css">
<script src="/etc.clientlibs/refinitiv-common/components/content/form/notice-alert/clientlibs.min.js"></script>
<div class="notice-alert-main">
<div class="eyebrow grey-dark">Notice</div>
<div class="heading xs bold">Register or Sign In</div>
<div class="paragraph m desc-margin">
<p><b><u><a href="/en/register" target="_blank">Register</a></u></b> or <a href="/en/signin" target="_blank"><b><u>Sign In</u></b></a> to raise and track tickets, view notifications, access invoices and much more.</p>
</div>
</div>
</div>
</div>
<div class="formType-cover form-content-body form-content-body-initial">
<div class="additionalFields">
<div>
<script src="/etc.clientlibs/myrefinitiv/components/legacy/form/rac-software-download-refinitiv/additionalFields/clientlibs.min.js"></script>
<script src="/etc.clientlibs/myrefinitiv/components/legacy/form/rac-product-support-refinitiv-co/additionalFields/clientlibs.min.js"></script>
<script src="/etc.clientlibs/myrefinitiv/components/legacy/form/rac-product-support-refinitiv/additionalFields/clientlibs.min.js"></script>
</div>
<div>
<input type="hidden" name="Status" id="productSupportForm-hidden-status" value="New">
<input type="hidden" name="Origin" id="productSupportForm-hidden-origin" value="Contact Us">
<input type="hidden" name="UserId" id="productSupportForm-hidden-userId" value="">
<input type="hidden" name="CustCountry" id="productSupportForm-hidden-custCountry" value="">
<input type="hidden" name="CaseDescription" id="productSupportForm-hidden-caseDescription" value="">
<input type="hidden" name="CustContentSet" id="productSupportForm-hidden-custContentSet" value="">
<input type="hidden" name="PageCountry" id="productSupportForm-hidden-pagecountry" value="">
<input type="hidden" name="FormName" id="productSupportForm-hidden-formName" value="">
<input type="hidden" name="phoneNo" id="productSupportForm-hidden-phoneNo" value="">
<input type="hidden" name="contactid" id="productSupportForm-hidden-contactid" value="">
<input type="hidden" name="altphoneNo" id="productSupportForm-hidden-altphoneNo" value="">
<input type="hidden" name="accountno" id="productSupportForm-hidden-accountNo" value="">
</div>
</div>
<div class="label hidden">
<div>
<link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/label/clientlibs.min.9bebe1343b88970b6c7c8fd42b267b34.css" type="text/css">
</div>
<div class="saved-product-content hidden">
<div>
<span id="alignleft"> This is a saved product & content support</span>
</div>
</div>
<div class="confdiv label-wrapper" id="label">
<p class="eyebrow grey hidden"></p>
<p class="paragraph m label-subheading" name="label" id="label">Product and Content</p>
<div>
<div></div>
<a class="start-again" href="/en/helpandsupport">
<button type="button" class="btn-pill-secondary small track-custom-clicks" data-link-type="Start again" data-link-text="productsupport">
<span class="regular">Start again
</span>
</button>
</a>
</div>
</div>
</div>
<div class="radiolist">
<div>
<link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/radiolist/clientlibs.min.4b5a5e45f66f2251706354ca76285b95.css" type="text/css">
<script src="/etc.clientlibs/refinitiv-common/components/content/form/radiolist/clientlibs.min.js"></script>
</div>
<div></div>
<div class="confdiv " id="radiolist">
<p id="radiolist-multifield" style="display:none">[{"label":"frequent","content":["{\"title\":\"i-need-help-using-the-product\",\"value\":\"I need help using the product\"}","{\"title\":\"i-need-help-understanding\",\"value\":\"I need help
understanding content within the product\"}","{\"title\":\"i-cannot-find-content-i-am-looking-for\",\"value\":\"I cannot find content I am looking for\"}","{\"title\":\"i-cannot-access-the-product\",\"value\":\"I cannot access the
product\"}"],"userRole":[]},{"label":"content","content":["{\"title\":\"i-believe-content-is-incorrect-or-incomplete\",\"value\":\"I believe content is incorrect or
incomplete\"}","{\"title\":\"i-cannot-access-specific-content-within-the-product\",\"value\":\"I cannot access specific content within the product\"}","{\"title\":\"i-believe-content-updates-are-slow\",\"value\":\"I believe content updates
are slow\"}"],"userRole":[]},{"label":"product","content":["{\"title\":\"the-product-does-not-work-as-expected\",\"value\":\"The product does not work as expected\"}","{\"title\":\"i-need-help-with-an-installation-or-upgrade\",\"value\":\"I
need help with an installation and upgrade\"}","{\"title\":\"the-product-has-crashed-or-frozen\",\"value\":\"The product has crashed or frozen\"}","{\"title\":\"i-cannot-reset-my-password\",\"value\":\"I cannot reset my
password\"}","{\"title\":\"i-have-connectivity-issues\",\"value\":\"I have connectivity issue\"}","{\"title\":\"the-product-is-slow\",\"value\":\"The product is
slow\"}","{\"title\":\"i-cannot-submit-an-order-or-confirm-a-trade\",\"value\":\"I cannot submit an order or confirm a trade\"}","{\"title\":\"i-have-a-question-about-an-order-or-trade\",\"value\":\"I have a question about an order or
trade\"}"],"userRole":[]}]</p>
<p id="generic_radiolist_name" style="display:none">radiolist</p>
<div class="QueryDiv" id="radiolist-QueryDiv">
<div id="radiolist-querylist" class="symptom-list">
<div class="symptom-typeBox content-spacing">
<div class="eyebrow grey radioWrapper symptom-heading">FREQUENT</div>
<div class=" radioWrapper"><label class="paragraph m regular label-content"><input type="radio" name="radiolist" id="productSupportForm-radio-supportTopic1" title="i-need-help-using-the-product" value="I need help using the product"
class="hiddenCheck"><label for="productSupportForm-radio-supportTopic1" class="customCheck"></label>
<div class="symptom-selected"><span class="query-name">I need help using the product</span></div>
<div class="symptom-image"><img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow"></div>
</label></div>
<div class=" radioWrapper"><label class="paragraph m regular label-content"><input type="radio" name="radiolist" id="productSupportForm-radio-supportTopic2" title="i-need-help-understanding"
value="I need help understanding content within the product" class="hiddenCheck"><label for="productSupportForm-radio-supportTopic2" class="customCheck"></label>
<div class="symptom-selected"><span class="query-name">I need help understanding content within the product</span></div>
<div class="symptom-image"><img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow"></div>
</label></div>
<div class=" radioWrapper"><label class="paragraph m regular label-content"><input type="radio" name="radiolist" id="productSupportForm-radio-supportTopic3" title="i-cannot-find-content-i-am-looking-for"
value="I cannot find content I am looking for" class="hiddenCheck"><label for="productSupportForm-radio-supportTopic3" class="customCheck"></label>
<div class="symptom-selected"><span class="query-name">I cannot find content I am looking for</span></div>
<div class="symptom-image"><img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow"></div>
</label></div>
<div class=" radioWrapper"><label class="paragraph m regular label-content"><input type="radio" name="radiolist" id="productSupportForm-radio-supportTopic4" title="i-cannot-access-the-product" value="I cannot access the product"
class="hiddenCheck"><label for="productSupportForm-radio-supportTopic4" class="customCheck"></label>
<div class="symptom-selected"><span class="query-name">I cannot access the product</span></div>
<div class="symptom-image"><img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow"></div>
</label></div>
</div>
<div class="symptom-typeBox content-spacing">
<div class="eyebrow grey radioWrapper symptom-heading">CONTENT</div>
<div class=" radioWrapper"><label class="paragraph m regular label-content"><input type="radio" name="radiolist" id="productSupportForm-radio-supportTopic5" title="i-believe-content-is-incorrect-or-incomplete"
value="I believe content is incorrect or incomplete" class="hiddenCheck"><label for="productSupportForm-radio-supportTopic5" class="customCheck"></label>
<div class="symptom-selected"><span class="query-name">I believe content is incorrect or incomplete</span></div>
<div class="symptom-image"><img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow"></div>
</label></div>
<div class=" radioWrapper"><label class="paragraph m regular label-content"><input type="radio" name="radiolist" id="productSupportForm-radio-supportTopic6" title="i-cannot-access-specific-content-within-the-product"
value="I cannot access specific content within the product" class="hiddenCheck"><label for="productSupportForm-radio-supportTopic6" class="customCheck"></label>
<div class="symptom-selected"><span class="query-name">I cannot access specific content within the product</span></div>
<div class="symptom-image"><img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow"></div>
</label></div>
<div class=" radioWrapper"><label class="paragraph m regular label-content"><input type="radio" name="radiolist" id="productSupportForm-radio-supportTopic7" title="i-believe-content-updates-are-slow"
value="I believe content updates are slow" class="hiddenCheck"><label for="productSupportForm-radio-supportTopic7" class="customCheck"></label>
<div class="symptom-selected"><span class="query-name">I believe content updates are slow</span></div>
<div class="symptom-image"><img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow"></div>
</label></div>
</div>
<div class="symptom-typeBox content-spacing">
<div class="eyebrow grey radioWrapper symptom-heading">PRODUCT</div>
<div class=" radioWrapper"><label class="paragraph m regular label-content"><input type="radio" name="radiolist" id="productSupportForm-radio-supportTopic8" title="the-product-does-not-work-as-expected"
value="The product does not work as expected" class="hiddenCheck"><label for="productSupportForm-radio-supportTopic8" class="customCheck"></label>
<div class="symptom-selected"><span class="query-name">The product does not work as expected</span></div>
<div class="symptom-image"><img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow"></div>
</label></div>
<div class=" radioWrapper"><label class="paragraph m regular label-content"><input type="radio" name="radiolist" id="productSupportForm-radio-supportTopic9" title="i-need-help-with-an-installation-or-upgrade"
value="I need help with an installation and upgrade" class="hiddenCheck"><label for="productSupportForm-radio-supportTopic9" class="customCheck"></label>
<div class="symptom-selected"><span class="query-name">I need help with an installation and upgrade</span></div>
<div class="symptom-image"><img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow"></div>
</label></div>
<div class=" radioWrapper"><label class="paragraph m regular label-content"><input type="radio" name="radiolist" id="productSupportForm-radio-supportTopic10" title="the-product-has-crashed-or-frozen"
value="The product has crashed or frozen" class="hiddenCheck"><label for="productSupportForm-radio-supportTopic10" class="customCheck"></label>
<div class="symptom-selected"><span class="query-name">The product has crashed or frozen</span></div>
<div class="symptom-image"><img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow"></div>
</label></div>
<div class=" radioWrapper"><label class="paragraph m regular label-content"><input type="radio" name="radiolist" id="productSupportForm-radio-supportTopic11" title="i-cannot-reset-my-password" value="I cannot reset my password"
class="hiddenCheck"><label for="productSupportForm-radio-supportTopic11" class="customCheck"></label>
<div class="symptom-selected"><span class="query-name">I cannot reset my password</span></div>
<div class="symptom-image"><img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow"></div>
</label></div>
<div class=" radioWrapper"><label class="paragraph m regular label-content"><input type="radio" name="radiolist" id="productSupportForm-radio-supportTopic12" title="i-have-connectivity-issues" value="I have connectivity issue"
class="hiddenCheck"><label for="productSupportForm-radio-supportTopic12" class="customCheck"></label>
<div class="symptom-selected"><span class="query-name">I have connectivity issue</span></div>
<div class="symptom-image"><img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow"></div>
</label></div>
<div class=" radioWrapper"><label class="paragraph m regular label-content"><input type="radio" name="radiolist" id="productSupportForm-radio-supportTopic13" title="the-product-is-slow" value="The product is slow"
class="hiddenCheck"><label for="productSupportForm-radio-supportTopic13" class="customCheck"></label>
<div class="symptom-selected"><span class="query-name">The product is slow</span></div>
<div class="symptom-image"><img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow"></div>
</label></div>
<div class=" radioWrapper"><label class="paragraph m regular label-content"><input type="radio" name="radiolist" id="productSupportForm-radio-supportTopic14" title="i-cannot-submit-an-order-or-confirm-a-trade"
value="I cannot submit an order or confirm a trade" class="hiddenCheck"><label for="productSupportForm-radio-supportTopic14" class="customCheck"></label>
<div class="symptom-selected"><span class="query-name">I cannot submit an order or confirm a trade</span></div>
<div class="symptom-image"><img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow"></div>
</label></div>
<div class=" radioWrapper"><label class="paragraph m regular label-content"><input type="radio" name="radiolist" id="productSupportForm-radio-supportTopic15" title="i-have-a-question-about-an-order-or-trade"
value="I have a question about an order or trade" class="hiddenCheck"><label for="productSupportForm-radio-supportTopic15" class="customCheck"></label>
<div class="symptom-selected"><span class="query-name">I have a question about an order or trade</span></div>
<div class="symptom-image"><img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow"></div>
</label></div>
</div><label for="radiolist" class="list" style="display:none;"></label>
</div>
</div>
<label for="radiolist" class="error"></label>
<div class="SelecetedQuery-field supportQueryTypeDiv" id="radiolist-supportQueryTypeDiv" style="display: none;">
<span class="paragraph m" id="editQuery">
<span class="Query" id="radiolist-selectedQuery"></span>
</span>
<div class="select-query symptom-image">
<img class="rightArrow" src="/etc/designs/myrefinitiv/clientlibs/icons/blue-border/close.svg" alt="rightArrow">
</div>
</div>
</div>
<script>
var currentnode = "generic_radiolist";
var data1 = $('#' + currentnode + '_name').text();
var formName = "productSupportForm";
(function() {
var qlist = data1;
var multi = $('#' + qlist + '-multifield').text();
var itr = JSON.parse(multi);
var count = 0;
var content;
for (var i in itr) {
if (i < itr.length) {
var currentUserRoles = getUserRole();
var userRoles = itr[i].userRole || [];
var userDetail = getUserDetail(currentUserRoles, userRoles);
if (userDetail.hasUserRole) {
createRadioList(itr[i]);
}
}
}
if (count == 1) {
$('input[name="' + qlist + '"]').prop("checked", true);
$('#' + qlist).find('.Query').text(Granite.I18n.get(content.title));
$('#' + qlist).find('.supportQueryTypeDiv').css('display', 'block');
$('#' + qlist).find('.QueryDiv').css('display', 'none');
}
function createRadioList(radioList) {
var lab = radioList.label;
var str = "";
str += '<div class="symptom-typeBox content-spacing"><div class="eyebrow grey radioWrapper symptom-heading">' + Granite.I18n.get(lab) + '</div>';
for (var j in radioList.content) {
if (j < radioList.content.length) {
count++;
content = JSON.parse(radioList.content[j]);
str += '<div class=" radioWrapper">';
str += '<label class="paragraph m regular label-content">';
str += '<input type="radio" name="' + qlist + '" id="' + formName + '-radio-supportTopic' + count + '" title="' + content.title + '" value="' + content.value + '" class="hiddenCheck">';
str += '<label for="' + formName + '-radio-supportTopic' + count + '" class="customCheck"></label>';
str += '<div class="symptom-selected">';
str += '<span class="query-name">' + Granite.I18n.get(content.title) + '</span>';
str += '</div>';
str += '<div class="symptom-image">';
str += '<img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow">';
str += '</div>';
str += '</label>';
str += '</div>';
}
}
str += '</div>';
$(str).insertBefore("#" + qlist + "-querylist .list");
}
})();
</script>
</div>
<div class="product-dropdown">
<div>
<div>
<link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/product-dropdown/clientlibs.min.8d97cd9737fe5018998024a4b108768a.css" type="text/css">
<script src="/etc.clientlibs/refinitiv-common/components/content/product-dropdown/clientlibs.min.js"></script>
</div>
<div></div>
<div class="confdiv prodDropdown label-wrapper content-spacing" id="product-dropdown" style="display: none;">
<p class="paragraph m products-dropdown" for="product-dropdown">Product</p>
<p id="changeToLabel" style="display:none">true</p>
<p id="servletpath" style="display:none">/bin/mytr/getmyproducts</p>
<p id="pagepath" style="display:none">content/mytr/en/product</p>
<p id="product-dropdown-form-id" class="hidden">productSupportForm</p>
<input class="productId" type="text" name="productId" id="productSupportForm-dropdown-productId" value="">
<div class="btn-group">
<button type="button" class="btn btn-default dropdown-toggle" data-toggle="dropdown" id="DropdownBox">
<span class="select-box paragraph m" id="productSupportForm-dropDown-SearchVal" data-bind="label" value="none">Select Product</span>
</button>
<ul class="dropdown-menu prod" role="menu" id="productSupportForm-yourProduct">
<input class="typeahead" type="text" id="js-typeAhead" placeholder="Search Products">
<li id="myproductList" style="display: none;">
<span>My Products</span>
<ul class="my-productList" id="myUL"></ul>
</li>
<li id="allproductList">
<span>All Products</span>
<ul class="all-productList" id="allUL">
<li data-value="01t8Z0000099y1YQAQ" value="AI Alerts" class="paragraph m">AI Alerts</li>
<li data-value="01t400000042LnuAAE" value="ASSET4 ESG Datafeed Comprehensive" class="paragraph m">ASSET4 ESG Datafeed Comprehensive</li>
<li data-value="01t400000042LnvAAE" value="ASSET4 ESG Datafeed Core" class="paragraph m">ASSET4 ESG Datafeed Core</li>
<li data-value="01t400000042LnwAAE" value="ASSET4 ESG Datafeed Premium" class="paragraph m">ASSET4 ESG Datafeed Premium</li>
<li data-value="01t400000042LnxAAE" value="ASSET4 ESG Datafeed Standard Basic" class="paragraph m">ASSET4 ESG Datafeed Standard Basic</li>
<li data-value="01t400000042LnyAAE" value="ASSET4 ESG Datafeed Standard Enhanced" class="paragraph m">ASSET4 ESG Datafeed Standard Enhanced</li>
<li data-value="01t400000042LntAAE" value="ASSET4 assetmasterProfessional" class="paragraph m">ASSET4 assetmasterProfessional</li>
<li data-value="01t1W000008rgxBQAQ" value="Academy – Certification" class="paragraph m">Academy – Certification</li>
<li data-value="01t400000042LnnAAE" value="Adfin++ Analytics" class="paragraph m">Adfin++ Analytics</li>
<li data-value="01t400000042LsBAAU" value="Advanced Analytics" class="paragraph m">Advanced Analytics</li>
<li data-value="01t8Z00000Bkkx7QAB" value="Advanced Trade Execution" class="paragraph m">Advanced Trade Execution</li>
<li data-value="01t400000044bcIAAQ" value="Auction System" class="paragraph m">Auction System</li>
<li data-value="01t40000004Y4YXAA0" value="Avox Managed Data Service" class="paragraph m">Avox Managed Data Service</li>
<li data-value="01t400000042Lo3AAE" value="BB Bond" class="paragraph m">BB Bond</li>
<li data-value="01t400000042LsCAAU" value="BETA Link" class="paragraph m">BETA Link</li>
<li data-value="01t400000042Lo0AAE" value="Banker Excel Add-In" class="paragraph m">Banker Excel Add-In</li>
<li data-value="01t400000043Z9vAAE" value="Baseline Direct" class="paragraph m">Baseline Direct</li>
<li data-value="01t400000042LrRAAU" value="Broker Research" class="paragraph m">Broker Research</li>
<li data-value="01t400000042Lo4AAE" value="CDBU - Centralised Data Backup Unit" class="paragraph m">CDBU - Centralised Data Backup Unit</li>
<li data-value="01t400000083jECAAY" value="Callouts" class="paragraph m">Callouts</li>
<li data-value="01t40000008iAvmAAE" value="Client On-Boarding" class="paragraph m">Client On-Boarding</li>
<li data-value="01t8Z00000Adyx2QAB" value="Climate TPI Feeds" class="paragraph m">Climate TPI Feeds</li>
<li data-value="01t8Z00000Bl2TfQAJ" value="Climate for Asset Managers - Data Platform Bulk Feed" class="paragraph m">Climate for Asset Managers - Data Platform Bulk Feed</li>
<li data-value="01t8Z00000Bl2UHQAZ" value="Climate for Investment Banking - Data Platform Bulk Feed" class="paragraph m">Climate for Investment Banking - Data Platform Bulk Feed</li>
<li data-value="01t8Z00000Bl2UMQAZ" value="Climate for Wealth - Data Platform Bulk Feed" class="paragraph m">Climate for Wealth - Data Platform Bulk Feed</li>
<li data-value="01t1W000009QZKRQA4" value="Compliance Archive" class="paragraph m">Compliance Archive</li>
<li data-value="01t40000004Xe8yAAC" value="Compliance Complete" class="paragraph m">Compliance Complete</li>
<li data-value="01t1W000009TIkPQAW" value="Compliance Desktop" class="paragraph m">Compliance Desktop</li>
<li data-value="01t40000004Xe8wAAC" value="Compliance Learning" class="paragraph m">Compliance Learning</li>
<li data-value="01t1W000008XjiiQAC" value="Contributions Channel" class="paragraph m">Contributions Channel</li>
<li data-value="01t1W000008Xkz9QAC" value="Contributions Channel Spreadsheet" class="paragraph m">Contributions Channel Spreadsheet</li>
<li data-value="01t400000042LsEAAU" value="Contributions Real-Time" class="paragraph m">Contributions Real-Time</li>
<li data-value="01t400000042LsqAAE" value="Contributions Research Snapshot" class="paragraph m">Contributions Research Snapshot</li>
<li data-value="01t400000042LrSAAU" value="Corporate Advisory Services" class="paragraph m">Corporate Advisory Services</li>
<li data-value="01t40000004XrHpAAK" value="Country Risk Ranking" class="paragraph m">Country Risk Ranking</li>
<li data-value="01t400000042Lo7AAE" value="Customer Answer Zone" class="paragraph m">Customer Answer Zone</li>
<li data-value="01t400000042Lo8AAE" value="Customer Zone" class="paragraph m">Customer Zone</li>
<li data-value="01t400000042LoJAAU" value="DBU - Data Backup Unit" class="paragraph m">DBU - Data Backup Unit</li>
<li data-value="01t400000042LoKAAU" value="DCS IP - Data Contributions Server - IP" class="paragraph m">DCS IP - Data Contributions Server - IP</li>
<li data-value="01t4000000831CdAAI" value="Data Cloud API" class="paragraph m">Data Cloud API</li>
<li data-value="01t8Z00000A6lBHQAZ" value="Data Exploration" class="paragraph m">Data Exploration</li>
<li data-value="01t400000042Lq2AAE" value="Data Feed Direct" class="paragraph m">Data Feed Direct</li>
<li data-value="01t40000004Y9YuAAK" value="Data Model Discovery" class="paragraph m">Data Model Discovery</li>
<li data-value="01t400000043Z9qAAE" value="DataScope Equities" class="paragraph m">DataScope Equities</li>
<li data-value="01t400000043aeDAAQ" value="DataScope Fixed Income" class="paragraph m">DataScope Fixed Income</li>
<li data-value="01t400000043aeIAAQ" value="DataScope Onsite" class="paragraph m">DataScope Onsite</li>
<li data-value="01t4000000455U0AAI" value="DataScope Plus" class="paragraph m">DataScope Plus</li>
<li data-value="01t400000042LqGAAU" value="DataScope Select" class="paragraph m">DataScope Select</li>
<li data-value="01t8Z00000BdjxEQAR" value="DataScope Warehouse" class="paragraph m">DataScope Warehouse</li>
<li data-value="01t400000042LoIAAU" value="DataWorks Plus" class="paragraph m">DataWorks Plus</li>
<li data-value="01t400000042LoAAAU" value="Datastream" class="paragraph m">Datastream</li>
<li data-value="01t400000042LoLAAU" value="Datastream Data Loader" class="paragraph m">Datastream Data Loader</li>
<li data-value="01t400000044Q2NAAU" value="Datastream Web Service" class="paragraph m">Datastream Web Service</li>
<li data-value="01t400000042LoFAAU" value="Datastream Web Service via Matlab" class="paragraph m">Datastream Web Service via Matlab</li>
<li data-value="01t400000042LoEAAU" value="Datastream via Eviews" class="paragraph m">Datastream via Eviews</li>
<li data-value="01t400000042LprAAE" value="Datawatch (formerly Panopticon)" class="paragraph m">Datawatch (formerly Panopticon)</li>
<li data-value="01t1W000008Xox6QAC" value="Deal Tracker Service" class="paragraph m">Deal Tracker Service</li>
<li data-value="01t1W000009AZqsQAG" value="Deal Tracker Suite" class="paragraph m">Deal Tracker Suite</li>
<li data-value="01t1W000008Xox1QAC" value="Dealing Data Request Service" class="paragraph m">Dealing Data Request Service</li>
<li data-value="01t400000042Ls9AAE" value="Deals Data Feeds" class="paragraph m">Deals Data Feeds</li>
<li data-value="01t1W000009q8wbQAA" value="Delivery Platform Reference Delivery Service" class="paragraph m">Delivery Platform Reference Delivery Service</li>
<li data-value="01t8Z00000Bl5OjQAJ" value="Digital Onboarding" class="paragraph m">Digital Onboarding</li>
<li data-value="01t8Z00000Ae5SEQAZ" value="Document and Biometric Verification" class="paragraph m">Document and Biometric Verification</li>
<li data-value="01t1W000009TIjgQAG" value="Due Diligence Centre" class="paragraph m">Due Diligence Centre</li>
<li data-value="01t8Z000009l864QAA" value="EDD Portal API" class="paragraph m">EDD Portal API</li>
<li data-value="01t1W000009QNzPQAW" value="EDS AnaCredit Verified Entity Data" class="paragraph m">EDS AnaCredit Verified Entity Data</li>
<li data-value="01t1W000009QNV3QAO" value="EDS Dodd Frank Verified Entity Data" class="paragraph m">EDS Dodd Frank Verified Entity Data</li>
<li data-value="01t1W000009QNVmQAO" value="EDS EMIR LSEG Verified Entity Data" class="paragraph m">EDS EMIR LSEG Verified Entity Data</li>
<li data-value="01t1W000009QNVrQAO" value="EDS FATCA Verified Entity Data" class="paragraph m">EDS FATCA Verified Entity Data</li>
<li data-value="01t1W000009QNVwQAO" value="EDS FCA Transaction Reporting Verified Entity Data" class="paragraph m">EDS FCA Transaction Reporting Verified Entity Data</li>
<li data-value="01t1W000009QNWBQA4" value="EDS QFC LSEG Verified Entity Data" class="paragraph m">EDS QFC LSEG Verified Entity Data</li>
<li data-value="01t400000042LrTAAU" value="EOD FTP Files" class="paragraph m">EOD FTP Files</li>
<li data-value="01t8Z00000BdnS9QAJ" value="ESG - Data as a Service" class="paragraph m">ESG - Data as a Service</li>
<li data-value="01t1W000008rd4xQAA" value="ESG - Delivery Platform" class="paragraph m">ESG - Delivery Platform</li>
<li data-value="01t1W000009TF4gQAG" value="ESG Bulk - Delivery Platform for Asset Managers" class="paragraph m">ESG Bulk - Delivery Platform for Asset Managers</li>
<li data-value="01t1W000009TF4bQAG" value="ESG Bulk - Delivery Platform for Wealth" class="paragraph m">ESG Bulk - Delivery Platform for Wealth</li>
<li data-value="01t8Z00000BJJxUQAX" value="ESG Performance Analytics" class="paragraph m">ESG Performance Analytics</li>
<li data-value="01t8Z00000ASmOfQAL" value="ET - Professional Services - Implementation" class="paragraph m">ET - Professional Services - Implementation</li>
<li data-value="01t8Z00000ASmOkQAL" value="ET - Professional Services - Production Support" class="paragraph m">ET - Professional Services - Production Support</li>
<li data-value="01t8Z00000A6wJRQAZ" value="ETF Reports Plus" class="paragraph m">ETF Reports Plus</li>
<li data-value="01t400000042LoWAAU" value="EU Commitment - Developer RIC License" class="paragraph m">EU Commitment - Developer RIC License</li>
<li data-value="01t400000042LoXAAU" value="EU Commitment - Extended RIC License" class="paragraph m">EU Commitment - Extended RIC License</li>
<li data-value="01t400000042LoYAAU" value="EU Commitment - Extended RIC License Option" class="paragraph m">EU Commitment - Extended RIC License Option</li>
<li data-value="01t8Z000009lGGSQA2" value="EU Taxonomy Bulk Feed - Delivery Platform" class="paragraph m">EU Taxonomy Bulk Feed - Delivery Platform</li>
<li data-value="01t400000042LqJAAU" value="Electronic Trading - ET" class="paragraph m">Electronic Trading - ET</li>
<li data-value="01t8Z00000Bl4rEQAR" value="Email and Social Intelligence (ESI)" class="paragraph m">Email and Social Intelligence (ESI)</li>
<li data-value="01t1W000009QVZRQA4" value="Enhanced Due Diligence" class="paragraph m">Enhanced Due Diligence</li>
<li data-value="01t1W000009Q48zQAC" value="Enterprise Risk Manager" class="paragraph m">Enterprise Risk Manager</li>
<li data-value="01t8Z00000Brs8xQAB" value="Envision for Wells Fargo Advisors" class="paragraph m">Envision for Wells Fargo Advisors</li>
<li data-value="01t1W0000095OC6QAM" value="Estimates - Delivery Platform" class="paragraph m">Estimates - Delivery Platform</li>
<li data-value="01t8Z00000BdWoFQAV" value="Events Calendar delivered via API" class="paragraph m">Events Calendar delivered via API</li>
<li data-value="01t8Z00000Bl5X9QAJ" value="Events Calendar delivered via API" class="paragraph m">Events Calendar delivered via API</li>
<li data-value="01t1W000008rc2DQAQ" value="FR Indices" class="paragraph m">FR Indices</li>
<li data-value="01t1W000009br8dQAA" value="FX Matching API" class="paragraph m">FX Matching API</li>
<li data-value="01t400000043lPZAAY" value="FX Trading" class="paragraph m">FX Trading</li>
<li data-value="01t40000004XGRNAA4" value="FXall" class="paragraph m">FXall</li>
<li data-value="01t400000042LoZAAU" value="Feed Handlers - RMDS/Triarch" class="paragraph m">Feed Handlers - RMDS/Triarch</li>
<li data-value="01t400000043fzrAAA" value="Fid Mapping Server for Internet Suite" class="paragraph m">Fid Mapping Server for Internet Suite</li>
<li data-value="01t1W000009TBohQAG" value="Filings - Delivery Platform" class="paragraph m">Filings - Delivery Platform</li>
<li data-value="01t1W000009c2zLQAQ" value="Financial Instruments Risk Intelligence" class="paragraph m">Financial Instruments Risk Intelligence</li>
<li data-value="01t1W000009C6VwQAK" value="Financial Markets Reference Data" class="paragraph m">Financial Markets Reference Data</li>
<li data-value="01t8Z00000BdnFUQAZ" value="Financial Meeting Prep" class="paragraph m">Financial Meeting Prep</li>
<li data-value="01t400000042LqNAAU" value="Financials" class="paragraph m">Financials</li>
<li data-value="01t400000042LobAAE" value="First Call DataLink" class="paragraph m">First Call DataLink</li>
<li data-value="01t400000042LoeAAE" value="Forecast Pro" class="paragraph m">Forecast Pro</li>
<li data-value="01t1W000008rqCHQAY" value="Fxall - Trade Performance Analytics" class="paragraph m">Fxall - Trade Performance Analytics</li>
<li data-value="01t400000042LogAAE" value="Gissing Licence Server" class="paragraph m">Gissing Licence Server</li>
<li data-value="01t8Z00000Ae6xrQAB" value="Global Account Verification" class="paragraph m">Global Account Verification</li>
<li data-value="01t8Z00000ASmOaQAL" value="Green Revenue Bulk Feed - Delivery Platform" class="paragraph m">Green Revenue Bulk Feed - Delivery Platform</li>
<li data-value="01t1W000009CA29QAG" value="Historical Pricing API" class="paragraph m">Historical Pricing API</li>
<li data-value="01t400000042LolAAE" value="I/B/E/S Global Aggregates Feed" class="paragraph m">I/B/E/S Global Aggregates Feed</li>
<li data-value="01t400000042LojAAE" value="I/B/E/S Guidance Data Feed" class="paragraph m">I/B/E/S Guidance Data Feed</li>
<li data-value="01t400000042LokAAE" value="I/B/E/S History Data Feed" class="paragraph m">I/B/E/S History Data Feed</li>
<li data-value="01t40000004YBOJAA4" value="I/B/E/S Point-in-Time" class="paragraph m">I/B/E/S Point-in-Time</li>
<li data-value="01t400000043a1yAAA" value="I/B/E/S QFS Data Feed" class="paragraph m">I/B/E/S QFS Data Feed</li>
<li data-value="01t400000043ge7AAA" value="I/B/E/S Real Time Estimates Data Feed" class="paragraph m">I/B/E/S Real Time Estimates Data Feed</li>
<li data-value="01t400000042LtBAAU" value="ICON" class="paragraph m">ICON</li>
<li data-value="01t400000042LopAAE" value="IDB Server" class="paragraph m">IDB Server</li>
<li data-value="01t400000042LoxAAE" value="IRG - IDN Routing Gateway" class="paragraph m">IRG - IDN Routing Gateway</li>
<li data-value="01t400000042LorAAE" value="Inhibit Manager" class="paragraph m">Inhibit Manager</li>
<li data-value="01t400000042LsgAAE" value="Insider Data Feed" class="paragraph m">Insider Data Feed</li>
<li data-value="01t400000042LotAAE" value="Instinet" class="paragraph m">Instinet</li>
<li data-value="01t1W000009AuJDQA0" value="Instrument Pricing Analytics - Delivery Platform" class="paragraph m">Instrument Pricing Analytics - Delivery Platform</li>
<li data-value="01t1W000009TIkKQAW" value="IntegraWatch" class="paragraph m">IntegraWatch</li>
<li data-value="01t1W000009QMTYQA4" value="Intelligent Tagging" class="paragraph m">Intelligent Tagging</li>
<li data-value="01t8Z00000BJPGXQA5" value="International Financing Review (IFR)" class="paragraph m">International Financing Review (IFR)</li>
<li data-value="01t400000042LouAAE" value="Internet Suite" class="paragraph m">Internet Suite</li>
<li data-value="01t400000042LowAAE" value="InvestmentView+" class="paragraph m">InvestmentView+</li>
<li data-value="01t400000042LrUAAU" value="Investor Tools" class="paragraph m">Investor Tools</li>
<li data-value="01t1W000009TBTgQAO" value="Islamic Deal Connect" class="paragraph m">Islamic Deal Connect</li>
<li data-value="01t1W000009TDSxQAO" value="Islamic Finance Proposition" class="paragraph m">Islamic Finance Proposition</li>
<li data-value="01t8Z00000Bl5n7QAB" value="Japan Content API" class="paragraph m">Japan Content API</li>
<li data-value="01t400000042LshAAE" value="Knowledge Direct" class="paragraph m">Knowledge Direct</li>
<li data-value="01t400000042LsiAAE" value="Knowledge Direct API" class="paragraph m">Knowledge Direct API</li>
<li data-value="01t40000004Xx27AAC" value="Knowledge Direct FTP" class="paragraph m">Knowledge Direct FTP</li>
<li data-value="01t400000042LphAAE" value="LPC-Gold Sheets" class="paragraph m">LPC-Gold Sheets</li>
<li data-value="01t400000042LpgAAE" value="LPC-basis point" class="paragraph m">LPC-basis point</li>
<li data-value="01t8Z00000BdlQ9QAJ" value="LSEG Commodities Data Viewer" class="paragraph m">LSEG Commodities Data Viewer</li>
<li data-value="01t8Z000009lKRMQA2" value="LSEG Company Snapshot delivered via API" class="paragraph m">LSEG Company Snapshot delivered via API</li>
<li data-value="01t1W000009TK0bQAG" value="LSEG Data Management Solution (LDMS)" class="paragraph m">LSEG Data Management Solution (LDMS)</li>
<li data-value="01t8Z00000BJJxKQAX" value="LSEG Data Visualiser" class="paragraph m">LSEG Data Visualiser</li>
<li data-value="01t8Z00000BdjnxQAB" value="LSEG DataScope Legal Entity Data" class="paragraph m">LSEG DataScope Legal Entity Data</li>
<li data-value="01t8Z00000BJL9xQAH" value="LSEG FX Matching" class="paragraph m">LSEG FX Matching</li>
<li data-value="01t8Z00000Bl0FzQAJ" value="LSEG FX Matching Real Time Data" class="paragraph m">LSEG FX Matching Real Time Data</li>
<li data-value="01t8Z00000Bl0GJQAZ" value="LSEG FX Participant Insights" class="paragraph m">LSEG FX Participant Insights</li>
<li data-value="01t8Z00000Bl0G4QAJ" value="LSEG FX PriceStream" class="paragraph m">LSEG FX PriceStream</li>
<li data-value="01t8Z00000Bl0G9QAJ" value="LSEG FX Venues APIs" class="paragraph m">LSEG FX Venues APIs</li>
<li data-value="01t8Z00000Bl0GEQAZ" value="LSEG FX Venues Global Credit Management" class="paragraph m">LSEG FX Venues Global Credit Management</li>
<li data-value="01t400000042LnqAAE" value="LSEG Real-Time Advanced News Server (ANS)" class="paragraph m">LSEG Real-Time Advanced News Server (ANS)</li>
<li data-value="01t400000043fzwAAA" value="LSEG Real-Time Internet Delivery Server (IDS)" class="paragraph m">LSEG Real-Time Internet Delivery Server (IDS)</li>
<li data-value="01t8Z00000Bl5qLQAR" value="LSEG Wealth eMailer" class="paragraph m">LSEG Wealth eMailer</li>
<li data-value="01t8Z00000AdyEcQAJ" value="LSEG World-Check On Demand (Early Access Program)" class="paragraph m">LSEG World-Check On Demand (Early Access Program)</li>
<li data-value="01t400000042Lp5AAE" value="Lipper Active Indices" class="paragraph m">Lipper Active Indices</li>
<li data-value="01t400000042Lp7AAE" value="Lipper Closed End Fund Pricing Service" class="paragraph m">Lipper Closed End Fund Pricing Service</li>
<li data-value="01t400000042Lp9AAE" value="Lipper Custom Datafeeds" class="paragraph m">Lipper Custom Datafeeds</li>
<li data-value="01t400000042LpAAAU" value="Lipper Custom Reports" class="paragraph m">Lipper Custom Reports</li>
<li data-value="01t400000042LpIAAU" value="Lipper Factsheets" class="paragraph m">Lipper Factsheets</li>
<li data-value="01t1W000009br8YQAQ" value="Lipper Factsheets and Web Portals" class="paragraph m">Lipper Factsheets and Web Portals</li>
<li data-value="01t1W000009C6csQAC" value="Lipper Fund Simulator" class="paragraph m">Lipper Fund Simulator</li>
<li data-value="01t1W000008wQxGQAU" value="Lipper Funds API" class="paragraph m">Lipper Funds API</li>
<li data-value="01t400000042LpLAAU" value="Lipper Global Data Feeds" class="paragraph m">Lipper Global Data Feeds</li>
<li data-value="01t400000042LpMAAU" value="Lipper Global Fund Flows" class="paragraph m">Lipper Global Fund Flows</li>
<li data-value="01t400000042LpRAAU" value="Lipper Index Service" class="paragraph m">Lipper Index Service</li>
<li data-value="01t400000042LpFAAU" value="Lipper Investment Management" class="paragraph m">Lipper Investment Management</li>
<li data-value="01t400000042LpTAAU" value="Lipper LANA" class="paragraph m">Lipper LANA</li>
<li data-value="01t400000042LpUAAU" value="Lipper LDFS" class="paragraph m">Lipper LDFS</li>
<li data-value="01t400000042LpVAAU" value="Lipper LDI" class="paragraph m">Lipper LDI</li>
<li data-value="01t400000042LpWAAU" value="Lipper Leaders" class="paragraph m">Lipper Leaders</li>
<li data-value="01t400000042LpZAAU" value="Lipper Other" class="paragraph m">Lipper Other</li>
<li data-value="01t400000042LpaAAE" value="Lipper Portfolio & Asset Allocation Analysis" class="paragraph m">Lipper Portfolio & Asset Allocation Analysis</li>
<li data-value="01t400000042LpbAAE" value="Lipper Press" class="paragraph m">Lipper Press</li>
<li data-value="01t400000042LpdAAE" value="Lipper TASS Hedge Fund Data Feed" class="paragraph m">Lipper TASS Hedge Fund Data Feed</li>
<li data-value="01t1W000009QNUtQAO" value="MDS Verified Entity Data" class="paragraph m">MDS Verified Entity Data</li>
<li data-value="01t1W000009QNUyQAO" value="MDS Verified Entity Data as a Service VEDaaS" class="paragraph m">MDS Verified Entity Data as a Service VEDaaS</li>
<li data-value="01t8Z00000Ae46fQAB" value="Macabacus" class="paragraph m">Macabacus</li>
<li data-value="01t400000042LsoAAE" value="Machine Readable News Analytics" class="paragraph m">Machine Readable News Analytics</li>
<li data-value="01t400000042LskAAE" value="Machine Readable News Economic Indicators" class="paragraph m">Machine Readable News Economic Indicators</li>
<li data-value="01t4000000458TuAAI" value="Machine Readable News MarketPsych Indices" class="paragraph m">Machine Readable News MarketPsych Indices</li>
<li data-value="01t40000008eUZuAAM" value="Machine Readable News Real-Time" class="paragraph m">Machine Readable News Real-Time</li>
<li data-value="01t1W000009q75PQAQ" value="Managed Exchange Reporting by LSEG" class="paragraph m">Managed Exchange Reporting by LSEG</li>
<li data-value="01t400000042LqpAAE" value="Management Classes" class="paragraph m">Management Classes</li>
<li data-value="01t1W000009TH3qQAG" value="Market Depth Screen" class="paragraph m">Market Depth Screen</li>
<li data-value="01t400000042LqiAAE" value="Market Monitor" class="paragraph m">Market Monitor</li>
<li data-value="01t400000042LqhAAE" value="Market Monitor Germany" class="paragraph m">Market Monitor Germany</li>
<li data-value="01t40000004XiTEAA0" value="Market Share Reporter FTP" class="paragraph m">Market Share Reporter FTP</li>
<li data-value="01t400000043lP0AAI" value="Market Tracker" class="paragraph m">Market Tracker</li>
<li data-value="01t400000042LpjAAE" value="Marketlink-IP" class="paragraph m">Marketlink-IP</li>
<li data-value="01t8Z00000AdwnOQAR" value="Mergent Data Feeds" class="paragraph m">Mergent Data Feeds</li>
<li data-value="01t40000004Y9kTAAS" value="Messenger" class="paragraph m">Messenger</li>
<li data-value="01t400000042LsnAAE" value="Messenger Compliance" class="paragraph m">Messenger Compliance</li>
<li data-value="01t400000042LplAAE" value="Metastock Pro for Refinitiv Eikon" class="paragraph m">Metastock Pro for Refinitiv Eikon</li>
<li data-value="01t400000042LpmAAE" value="Mutual Fund SP Ownership Feed" class="paragraph m">Mutual Fund SP Ownership Feed</li>
<li data-value="01t1W000009AkeYQAS" value="NEST Algo" class="paragraph m">NEST Algo</li>
<li data-value="01t1W000009AkedQAC" value="NEST IOB" class="paragraph m">NEST IOB</li>
<li data-value="01t1W000009AnsLQAS" value="NEST Pro Trade Exe" class="paragraph m">NEST Pro Trade Exe</li>
<li data-value="01t1W000009AnsQQAS" value="NEST Pro Trade Mobile" class="paragraph m">NEST Pro Trade Mobile</li>
<li data-value="01t1W000009AnsVQAS" value="NEST Pro Trade Web" class="paragraph m">NEST Pro Trade Web</li>
<li data-value="01t1W000009AkeiQAC" value="NEST Retail" class="paragraph m">NEST Retail</li>
<li data-value="L4_Product_ID" value="Name" class="paragraph m">Name</li>
<li data-value="01t8Z00000A6lV2QAJ" value="News Archive" class="paragraph m">News Archive</li>
<li data-value="01t1W000008rqXeQAI" value="News Service - Delivery Platform" class="paragraph m">News Service - Delivery Platform</li>
<li data-value="01t8Z00000BdZDJQA3" value="News Technology" class="paragraph m">News Technology</li>
<li data-value="01t8Z00000ASaFfQAL" value="Notifi API" class="paragraph m">Notifi API</li>
<li data-value="01t400000042LppAAE" value="OP Global Ownership Feed" class="paragraph m">OP Global Ownership Feed</li>
<li data-value="01t8Z00000Bl4r9QAB" value="Open Banking Account Verification" class="paragraph m">Open Banking Account Verification</li>
<li data-value="01t400000042LtGAAU" value="Options Analytics" class="paragraph m">Options Analytics</li>
<li data-value="01t1W0000095OrdQAE" value="Ownership - Delivery Platform" class="paragraph m">Ownership - Delivery Platform</li>
<li data-value="01t400000044yVDAAY" value="Ownership and Profiles Data Feeds" class="paragraph m">Ownership and Profiles Data Feeds</li>
<li data-value="01t400000042LpsAAE" value="PDS - Personalised Delivery System" class="paragraph m">PDS - Personalised Delivery System</li>
<li data-value="01t400000042LoyAAE" value="Partner" class="paragraph m">Partner</li>
<li data-value="01t8Z00000Ae130QAB" value="Platform Admin Application for Delivery Platform Products" class="paragraph m">Platform Admin Application for Delivery Platform Products</li>
<li data-value="01t8Z00000Ae12vQAB" value="Platform Admin Application for Workspace /Eikon Products" class="paragraph m">Platform Admin Application for Workspace /Eikon Products</li>
<li data-value="01t400000044dN7AAI" value="Point Connect" class="paragraph m">Point Connect</li>
<li data-value="01t400000042LptAAE" value="Portfolio Link" class="paragraph m">Portfolio Link</li>
<li data-value="01t8Z000009l85zQAA" value="Portfolio Recalibrator API" class="paragraph m">Portfolio Recalibrator API</li>
<li data-value="01t1W000009C74LQAS" value="Pre Trade Fix Feed" class="paragraph m">Pre Trade Fix Feed</li>
<li data-value="01t1W000008Xkm0QAC" value="Price-It Library" class="paragraph m">Price-It Library</li>
<li data-value="01t1W000009TTtpQAG" value="Pricing - Delivery Platform" class="paragraph m">Pricing - Delivery Platform</li>
<li data-value="01t400000042LpwAAE" value="Private Equity Feed" class="paragraph m">Private Equity Feed</li>
<li data-value="01t8Z00000BJPGcQAP" value="Project Finance International (PFI)" class="paragraph m">Project Finance International (PFI)</li>
<li data-value="01t400000082oBnAAI" value="QA Point" class="paragraph m">QA Point</li>
<li data-value="01t1W000009PwsXQAS" value="Qual-ID" class="paragraph m">Qual-ID</li>
<li data-value="01t400000042LpxAAE" value="Quantitative Analytics" class="paragraph m">Quantitative Analytics</li>
<li data-value="01t400000042LpzAAE" value="Quantitative News" class="paragraph m">Quantitative News</li>
<li data-value="01t400000042LtEAAU" value="RBJ - Research Bank Japan" class="paragraph m">RBJ - Research Bank Japan</li>
<li data-value="01t40000004Xw1DAAS" value="REDI EMS" class="paragraph m">REDI EMS</li>
<li data-value="01t400000042LqkAAE" value="RFA - C++ Edition" class="paragraph m">RFA - C++ Edition</li>
<li data-value="01t400000042LqlAAE" value="RFA - Java Edition" class="paragraph m">RFA - Java Edition</li>
<li data-value="01t400000042LqmAAE" value="RK - Reuters Knowledge" class="paragraph m">RK - Reuters Knowledge</li>
<li data-value="01t400000042LqoAAE" value="RKP - Reuters Knowledge Portfolio" class="paragraph m">RKP - Reuters Knowledge Portfolio</li>
<li data-value="01t400000042LqtAAE" value="RMO - Remote Management Online" class="paragraph m">RMO - Remote Management Online</li>
<li data-value="01t400000042LqwAAE" value="ROR - Reuters Order Routing FIX 4.2" class="paragraph m">ROR - Reuters Order Routing FIX 4.2</li>
<li data-value="01t400000042LqzAAE" value="RSSD - Reuters Small Site Delivery" class="paragraph m">RSSD - Reuters Small Site Delivery</li>
<li data-value="01t400000042Lr0AAE" value="RT - Reuters Terminal" class="paragraph m">RT - Reuters Terminal</li>
<li data-value="01t400000042Lr4AAE" value="RTS - Automated Dealing" class="paragraph m">RTS - Automated Dealing</li>
<li data-value="01t400000042Lr5AAE" value="RWDS - Reuters Wireless Delivery System" class="paragraph m">RWDS - Reuters Wireless Delivery System</li>
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<p class="ui-paragraph ui-paragraph--md ui-paragraph--medium">
<span class="textfield-label" id="email-selectedQuery"></span>
</p>
</div>
</div>
</div>
</div>
<div class="dropdown">
<div>
<div>
<link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/dropdown/clientlibs.min.991a0d28ba91cc240f6722257d99366b.css" type="text/css">
</div>
<div class="modal-backdrop fade in" id="background-fade" style="display: none; overflow-y: hidden;"></div>
<div class="confdiv field-spacing" id="country">
<div id="country-dropdown-loader">
<div class="loader" style="display: none;"></div>
</div>
<p id="changeToLabel" style="display:none"></p>
<div id="path-country" style="display:none">/content/mytr/en/productsupport/countryList/_jcr_content/contentIparsys/generic_list.jsonlist.json</div>
<div id="sort-country" style="display:none">true</div>
<div id="dropdown-type-country" style="display:none"></div>
<div id="selectVal-country" style="display:none">Select Country</div>
<p id="country_name" class="" style="display:none">country</p>
<div class="field-spacing" id="dropdown-country">
<p class="paragraph m">Country or region</p>
<div>
<select name="country" class="text-field paragraph m generic-select" id="productSupportForm-dropdown-country">
<option selected="true" value="none" disabled="" class="paragraph m">Select Country</option>
<option value="Afghanistan">Afghanistan</option>
<option value="Albania">Albania</option>
<option value="Algeria">Algeria</option>
<option value="American Samoa">American Samoa</option>
<option value="Andorra">Andorra</option>
<option value="Angola">Angola</option>
<option value="Anguilla">Anguilla</option>
<option value="Antarctica">Antarctica</option>
<option value="Antigua and Barbuda">Antigua and Barbuda</option>
<option value="Argentina">Argentina</option>
<option value="Armenia">Armenia</option>
<option value="Aruba">Aruba</option>
<option value="Australia">Australia</option>
<option value="Austria">Austria</option>
<option value="Azerbaijan">Azerbaijan</option>
<option value="Bahamas">Bahamas</option>
<option value="Bahrain">Bahrain</option>
<option value="Bangladesh">Bangladesh</option>
<option value="Barbados">Barbados</option>
<option value="Belarus">Belarus</option>
<option value="Belgium">Belgium</option>
<option value="Belize">Belize</option>
<option value="Benin">Benin</option>
<option value="Bermuda">Bermuda</option>
<option value="bhutan">Bhutan</option>
<option value="Bolivia">Bolivia</option>
<option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
<option value="Botswana">Botswana</option>
<option value="Bouvet Island">Bouvet Island</option>
<option value="Brazil">Brazil</option>
<option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
<option value="Brunei Darussalam">Brunei Darussalam</option>
<option value="Bulgaria">Bulgaria</option>
<option value="Burkina Faso">Burkina Faso</option>
<option value="Burundi">Burundi</option>
<option value="Cambodia">Cambodia</option>
<option value="Cameroon">Cameroon</option>
<option value="Canada">Canada</option>
<option value="Cape Verde">Cape Verde</option>
<option value="Cayman Islands">Cayman Islands</option>
<option value="Central African Republic">Central African Republic</option>
<option value="Chad">Chad</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Christmas Island">Christmas Island</option>
<option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
<option value="Colombia">Colombia</option>
<option value="Comoros">Comoros</option>
<option value="Congo">Congo</option>
<option value="Congo, The Democratic Republic of the">Congo, The Democratic Republic of the</option>
<option value="Cook Islands">Cook Islands</option>
<option value="Costa Rica">Costa Rica</option>
<option value="Cote D'Ivoire">Cote D'Ivoire</option>
<option value="Croatia">Croatia</option>
<option value="Cuba">Cuba</option>
<option value="Cyprus">Cyprus</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Denmark">Denmark</option>
<option value="Djibouti">Djibouti</option>
<option value="Dominica">Dominica</option>
<option value="Dominican Republic">Dominican Republic</option>
<option value="Ecuador">Ecuador</option>
<option value="Egypt">Egypt</option>
<option value="El Salvador">El Salvador</option>
<option value="Equatorial Guinea">Equatorial Guinea</option>
<option value="Eritrea">Eritrea</option>
<option value="Estonia">Estonia</option>
<option value="Ethiopia">Ethiopia</option>
<option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
<option value="Faroe Islands">Faroe Islands</option>
<option value="Fiji">Fiji</option>
<option value="Finland">Finland</option>
<option value="France">France</option>
<option value="French Guiana">French Guiana</option>
<option value="French Polynesia">French Polynesia</option>
<option value="French Southern Territories">French Southern Territories</option>
<option value="Gabon">Gabon</option>
<option value="Gambia">Gambia</option>
<option value="Georgia">Georgia</option>
<option value="Germany">Germany</option>
<option value="Ghana">Ghana</option>
<option value="Gibraltar">Gibraltar</option>
<option value="Greece">Greece</option>
<option value="Greenland">Greenland</option>
<option value="Grenada">Grenada</option>
<option value="Guadeloupe">Guadeloupe</option>
<option value="Guam">Guam</option>
<option value="Guatemala">Guatemala</option>
<option value="Guernsey ">Guernsey</option>
<option value="Guinea-Bissau">Guinea-Bissau</option>
<option value="Guinea">Guinea</option>
<option value="Guyana">Guyana</option>
<option value="Haiti">Haiti</option>
<option value="Heard and McDonald Islands">Heard and McDonald Islands</option>
<option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
<option value="Honduras">Honduras</option>
<option value="Hong Kong">Hong Kong</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
<option value="India">India</option>
<option value="Indonesia">Indonesia</option>
<option value="Iran (Islamic Republic Of">Iran (Islamic Republic Of)</option>
<option value="Iraq">Iraq</option>
<option value="Ireland">Ireland</option>
<option value="Isle of Man">Isle of Man</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Jamaica">Jamaica</option>
<option value="Japan">Japan</option>
<option value="Jersey">Jersey</option>
<option value="Jordan">Jordan</option>
<option value="Kazakhstan">Kazakhstan</option>
<option value="Kenya">Kenya</option>
<option value="Kiribati">Kiribati</option>
<option value="Korea, Democratic People's Rep">Korea, Democratic People's Rep</option>
<option value="Korea, Republic of">Korea, Republic of</option>
<option value="Kuwait">Kuwait</option>
<option value="Kyrgyzstan">Kyrgyzstan</option>
<option value="Lao People's Democratic Rep">Lao People's Democratic Rep</option>
<option value="Latvia">Latvia</option>
<option value="Lebanon">Lebanon</option>
<option value="Lesotho">Lesotho</option>
<option value="Liberia">Liberia</option>
<option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Macau">Macau</option>
<option value="Madagascar">Madagascar</option>
<option value="Malawi">Malawi</option>
<option value="Malaysia">Malaysia</option>
<option value="Maldives">Maldives</option>
<option value="Mali">Mali</option>
<option value="Malta">Malta</option>
<option value="Marshall Islands">Marshall Islands</option>
<option value="Martinique">Martinique</option>
<option value="Mauritania">Mauritania</option>
<option value="Mauritius">Mauritius</option>
<option value="Mayotte">Mayotte</option>
<option value="Mexico">Mexico</option>
<option value="Micronesia, Federated States">Micronesia, Federated States</option>
<option value="Moldova, Republic of">Moldova, Republic of</option>
<option value="Monaco">Monaco</option>
<option value="Mongolia">Mongolia</option>
<option value="Montenegro">Montenegro</option>
<option value="Montserrat">Montserrat</option>
<option value="Morocco">Morocco</option>
<option value="Mozambique">Mozambique</option>
<option value="Myanmar">Myanmar</option>
<option value="Namibia">Namibia</option>
<option value="Nauru">Nauru</option>
<option value="Nepal">Nepal</option>
<option value="Netherlands Antilles">Netherlands Antilles</option>
<option value="Netherlands">Netherlands</option>
<option value="New Caledonia">New Caledonia</option>
<option value="New Zealand">New Zealand</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Niger">Niger</option>
<option value="Nigeria">Nigeria</option>
<option value="Niue">Niue</option>
<option value="Norfolk Island">Norfolk Island</option>
<option value="Northern Mariana Islands">Northern Mariana Islands</option>
<option value="Norway">Norway</option>
<option value="Oman">Oman</option>
<option value="Pakistan">Pakistan</option>
<option value="Palau">Palau</option>
<option value="Palestinian Territory, Occupied">Palestinian Territory</option>
<option value="Panama">Panama</option>
<option value="Papua New Guinea">Papua New Guinea</option>
<option value="Paraguay">Paraguay</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Pitcairn">Pitcairn</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="Puerto Rico">Puerto Rico</option>
<option value="Qatar">Qatar</option>
<option value="Republic of North Macedonia">Republic of North Macedonia</option>
<option value="Reunion">Reunion</option>
<option value="Romania">Romania</option>
<option value="Russian Federation">Russian Federation</option>
<option value="Rwanda">Rwanda</option>
<option value="Saint Helena">Saint Helena</option>
<option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
<option value="Saint Lucia">Saint Lucia</option>
<option value="Saint Martin">Saint Martin</option>
<option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
<option value="Samoa">Samoa</option>
<option value="San Marino">San Marino</option>
<option value="Sao Tome and Principe">Sao Tome and Principe</option>
<option value="Saudi Arabia">Saudi Arabia</option>
<option value="Senegal">Senegal</option>
<option value="Serbia and Montenegro">Serbia and Montenegro</option>
<option value="Serbia">Serbia</option>
<option value="Seychelles">Seychelles</option>
<option value="Sierra Leone">Sierra Leon</option>
<option value="Singapore">Singapore</option>
<option value="Slovakia">Slovakia</option>
<option value="Slovenia">Slovenia</option>
<option value="Solomon Islands">Solomon Islands</option>
<option value="Somalia">Somalia</option>
<option value="South Africa">South Africa</option>
<option value="South Korea">South Korea</option>
<option value="South Sudan">South Sudan</option>
<option value="Spain">Spain</option>
<option value="Sri Lanka">Sri Lanka</option>
<option value="St Vincent and the Grenadines">St Vincent and the Grenadines</option>
<option value="Sth Georgia & Sth Sandwich Is">Sth Georgia & Sth Sandwich Is</option>
<option value="Sudan">Sudan</option>
<option value="Suriname">Suriname</option>
<option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
<option value="Swaziland">Swaziland</option>
<option value="Sweden">Sweden</option>
<option value="Switzerland">Switzerland</option>
<option value="Syrian Arab Republic">Syrian Arab Republic</option>
<option value="Taiwan">Taiwan</option>
<option value="Tajikistan">Tajikistan</option>
<option value="Tanzania, United Republic of">Tanzania, United Republic of</option>
<option value="Thailand">Thailand</option>
<option value="Timor-Leste">Timor-Leste</option>
<option value="Togo">Togo</option>
<option value="Tokelau">Tokelau</option>
<option value="Tonga">Tonga</option>
<option value="Trinidad and Tobago">Trinidad and Tobago</option>
<option value="Tunisia">Tunisia</option>
<option value="Turkey">Turkey</option>
<option value="Turkmenistan">Turkmenistan</option>
<option value="Turks and Caicos Islands">Turks and Caicos Island</option>
<option value="Uganda">Uganda</option>
<option value="Ukraine">Ukraine</option>
<option value="United Arab Emirates">United Arab Emirates</option>
<option value="United Kingdom">United Kingdom</option>
<option value="United States">United States</option>
<option value="Uruguay">Uruguay</option>
<option value="US Minor Outlying Islands">US Minor Outlying Islands</option>
<option value="Uzbekistan">Uzbekistan</option>
<option value="Vanuatu">Vanuatu</option>
<option value="Venezuela">Venezuela</option>
<option value="Vietnam">Vietnam</option>
<option value="Virgin Islands (British)">Virgin Islands (British)</option>
<option value="Virgin Islands (U.S.)">Virgin Islands (U.S.)</option>
<option value="Wallis and Futuna Islands">Wallis and Futuna Islands</option>
<option value="Western Sahara">Western Sahara</option>
<option value="Yemen">Yemen</option>
<option value="Yugoslavia">Yugoslavia</option>
<option value="Zambia">Zambia</option>
<option value="Zimbabwe">Zimbabwe</option>
</select>
</div>
</div>
</div>
<div class="selected-label SelecetedQuery-field supportQueryTypeDiv" style="display:none">
<span class="paragraph m">
<span class="dropdown-label" id="country-selectedQuery"></span>
</span>
</div>
</div>
<div>
<script src="/etc.clientlibs/refinitiv-common/components/content/form/dropdown/clientlibs.min.js"></script>
</div>
<script>
var currentnode = "country";
var data1 = $('#' + currentnode + '_name').text();
function predicateBy(prop) {
return function(a, b) {
if ((a[prop] + "").toLowerCase() > (b[prop] + "").toLowerCase()) {
return 1;
} else if ((a[prop] + "").toLowerCase() < (b[prop] + "").toLowerCase()) {
return -1;
}
return 0;
}
}
function dropDownSpinner(action) {
var getId = data1;
var getLoaderId = $('#' + getId + '-dropdown-loader');
if (action === 'show') {
$('#background-fade').show();
$('#background-fade').css('overflow-y', 'hidden');
getLoaderId.find('.loader').css('display', 'block');
} else {
$('#background-fade').hide();
$('.loader').css('display', 'none');
}
}
function commonDropDown() {
var id = data1;
var path = 'path-' + data1;
var sort = 'sort-' + data1;
var selectVal = 'selectVal-' + data1;
var dropdownTypeId = 'dropdown-type-' + data1;
var dropdownType = $('#' + dropdownTypeId).text();
var dropdown = $('#' + $('#dropdown-' + id).find('select').attr('id'));
dropdown.empty();
dropdown.append('<option selected="true" value="none" disabled class="paragraph m">' + Granite.I18n.get($('#' + selectVal).text()) + '</option>');
dropdown.prop('selectedIndex', 0);
const url = $('#' + path).text();
if (url) {
dropDownSpinner('show');
$.ajax({
type: 'GET',
url: url,
dataType: 'json',
async: false,
success: function(data) {
dropDownSpinner('hide');
if (dropdownType) {
genericDropdownState.fetchDynamicList({
json: data,
type: dropdownType,
dropdownElm: dropdown
});
} else {
if ($('#' + sort).text().toLowerCase() == 'true') {
data.sort(predicateBy("title"));
}
addDropdownList(data);
}
},
fail: (function() {
dropDownSpinner('hide');
})
});
} else if (dropdownType) {
var dynamicList = genericDropdownState.fetchDynamicList({
type: dropdownType
});
addDropdownList(dynamicList);
}
function addDropdownList(dropdownList) {
dropdown.find('option').not(':first').remove();;
$.each(dropdownList, function(key, entry) {
dropdown.append($('<option></option>').attr('value', entry.value).text(Granite.I18n.get(entry.title)));
});
}
}
(function() {
commonDropDown();
})();
</script>
</div>
<div class="checkbox">
<div>
<link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/checkbox/clientlibs.min.b8a1c83b312b48878d63749f909765fc.css" type="text/css">
<script src="/etc.clientlibs/refinitiv-common/components/content/form/checkbox/clientlibs.min.js"></script>
</div>
<div></div>
<div class="confdiv field-spacing" id="onbehalf" style="display: none;">
<p id="generic_checkbox_behalf_name" class="" style="display:none">onbehalf</p>
<p id="onbehalf-multifield" style="display:none">[{ "title":"Yes, raise this ticket for someone else", "disablecheck":false, "checkaction":false }]</p>
<div id="trackUser">
<p class="paragraph m">On behalf of a customer?</p>
<p class="optionalInfo paragraph s"></p>
<p class="checkboxmargin" id="onbehalf-outputresult"></p>
<div class="radio checkboxWrapper validateNext"><label class="paragraph m regular"><input type="checkbox" name="onbehalf-1" id="productSupportForm-checkbox-onbehalf-1" class="checkemail-checkbox " style="height: 0px;"><label
for="productSupportForm-checkbox-onbehalf-1" class="customCheck"></label>
<div class="checkbox-title">Yes, raise this ticket for someone else</div>
</label></div>
<p></p>
</div>
</div>
<script>
var currentnode = "generic_checkbox_behalf";
var data1 = $('#' + currentnode + '_name').text();
var formName = "productSupportForm";
(function() {
var checklist = data1;
var multi = $('#' + checklist + '-multifield').text();
var iterator = JSON.parse(multi);
var disable = "";
var count = 0;
for (var i in iterator) {
if (i < iterator.length) {
var str = "";
var disable = "";
var check = "";
count++;
if (iterator[i].boundaryOptions == 'no') {
str += '<div>';
} else {
str += '<div class="radio checkboxWrapper validateNext">';
}
if (iterator[i].checkedOptions == 'yes') {
check = "checked";
}
str += '<label class="paragraph m regular">';
if (iterator[i].disablecheck === true) {
disable = "disabled";
check = "checked";
}
str += '<input type="checkbox" name="' + checklist + '-' + count + '" id="' + formName + '-checkbox-' + checklist + '-' + count + '" class="checkemail-checkbox "' + disable + ' ' + check + '>';
var checkbox_sublabel = iterator[i].sublabeltext;
if (checkbox_sublabel != undefined && checkbox_sublabel.length > 0) {
str += '<label for="' + formName + '-checkbox-' + checklist + '-' + count + '" class="customCheck"></label><div class="checkbox-title">' + Granite.I18n.get(iterator[i].title + '') +
'<div style="padding-left:30px" class="checkboxsublabel">' + iterator[i].sublabeltext + '</div>' + '</div></label>';
} else {
str += '<label for="' + formName + '-checkbox-' + checklist + '-' + count + '" class="customCheck"></label><div class="checkbox-title">' + Granite.I18n.get(iterator[i].title + '') + '</div></label>';
}
str += '</div>';
if (iterator[i].checkaction === true) {
str += '<div class="triangle">';
str += '<input type="text" name="checkbox' + count + '" id="' + formName + '-textfield-' + checklist + '-' + count + '" class="inputboxWrapper" value="">';
str += '</div>';
}
$('#' + checklist + '-outputresult').append(str);
}
$('.triangle').css("display", "none");
$('#' + formName + '-checkbox-' + checklist + '-' + count).css("height", 0);
}
})();
</script>
</div>
<div class="textfield">
<div>
<div>
</div>
<div id="customer_email-textfield">
<div class="confdiv field-spacing" id="customer_email" data-component-type="textfield">
<div id="text-customer_email">
<p class="paragraph m " for="customer_email">Customer's email</p>
<p class="paragraph s"></p>
<input class="paragraph m text-field" type="text" name="customer_email" id="productSupportForm-textbox-customer_email" autocomplete="off">
</div>
</div>
<div class="selected-label" style="display:none">
<p class="paragraph m " for="customer_email">Customer's email</p>
<p class="ui-paragraph ui-paragraph--md ui-paragraph--medium">
<span class="textfield-label" id="customer_email-selectedQuery"></span>
</p>
</div>
</div>
</div>
</div>
<div class="dropdown">
<div>
<div>
</div>
<div class="modal-backdrop fade in" id="background-fade"></div>
<div class="confdiv field-spacing" id="customer_country">
<div id="customer_country-dropdown-loader">
<div class="loader" style="display: none;"></div>
</div>
<p id="changeToLabel" style="display:none"></p>
<div id="path-customer_country" style="display:none">/content/mytr/en/productsupport/countryList/_jcr_content/contentIparsys/generic_list.jsonlist.json</div>
<div id="sort-customer_country" style="display:none">true</div>
<div id="dropdown-type-customer_country" style="display:none"></div>
<div id="selectVal-customer_country" style="display:none">Select Country</div>
<p id="customer_country_name" class="" style="display:none">customer_country</p>
<div class="field-spacing" id="dropdown-customer_country">
<p class="paragraph m">Customer's country</p>
<div>
<select name="customer_country" class="text-field paragraph m generic-select" id="productSupportForm-dropdown-customer_country">
<option selected="true" value="none" disabled="" class="paragraph m">Select Country</option>
<option value="Afghanistan">Afghanistan</option>
<option value="Albania">Albania</option>
<option value="Algeria">Algeria</option>
<option value="American Samoa">American Samoa</option>
<option value="Andorra">Andorra</option>
<option value="Angola">Angola</option>
<option value="Anguilla">Anguilla</option>
<option value="Antarctica">Antarctica</option>
<option value="Antigua and Barbuda">Antigua and Barbuda</option>
<option value="Argentina">Argentina</option>
<option value="Armenia">Armenia</option>
<option value="Aruba">Aruba</option>
<option value="Australia">Australia</option>
<option value="Austria">Austria</option>
<option value="Azerbaijan">Azerbaijan</option>
<option value="Bahamas">Bahamas</option>
<option value="Bahrain">Bahrain</option>
<option value="Bangladesh">Bangladesh</option>
<option value="Barbados">Barbados</option>
<option value="Belarus">Belarus</option>
<option value="Belgium">Belgium</option>
<option value="Belize">Belize</option>
<option value="Benin">Benin</option>
<option value="Bermuda">Bermuda</option>
<option value="bhutan">Bhutan</option>
<option value="Bolivia">Bolivia</option>
<option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
<option value="Botswana">Botswana</option>
<option value="Bouvet Island">Bouvet Island</option>
<option value="Brazil">Brazil</option>
<option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
<option value="Brunei Darussalam">Brunei Darussalam</option>
<option value="Bulgaria">Bulgaria</option>
<option value="Burkina Faso">Burkina Faso</option>
<option value="Burundi">Burundi</option>
<option value="Cambodia">Cambodia</option>
<option value="Cameroon">Cameroon</option>
<option value="Canada">Canada</option>
<option value="Cape Verde">Cape Verde</option>
<option value="Cayman Islands">Cayman Islands</option>
<option value="Central African Republic">Central African Republic</option>
<option value="Chad">Chad</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Christmas Island">Christmas Island</option>
<option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
<option value="Colombia">Colombia</option>
<option value="Comoros">Comoros</option>
<option value="Congo">Congo</option>
<option value="Congo, The Democratic Republic of the">Congo, The Democratic Republic of the</option>
<option value="Cook Islands">Cook Islands</option>
<option value="Costa Rica">Costa Rica</option>
<option value="Cote D'Ivoire">Cote D'Ivoire</option>
<option value="Croatia">Croatia</option>
<option value="Cuba">Cuba</option>
<option value="Cyprus">Cyprus</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Denmark">Denmark</option>
<option value="Djibouti">Djibouti</option>
<option value="Dominica">Dominica</option>
<option value="Dominican Republic">Dominican Republic</option>
<option value="Ecuador">Ecuador</option>
<option value="Egypt">Egypt</option>
<option value="El Salvador">El Salvador</option>
<option value="Equatorial Guinea">Equatorial Guinea</option>
<option value="Eritrea">Eritrea</option>
<option value="Estonia">Estonia</option>
<option value="Ethiopia">Ethiopia</option>
<option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
<option value="Faroe Islands">Faroe Islands</option>
<option value="Fiji">Fiji</option>
<option value="Finland">Finland</option>
<option value="France">France</option>
<option value="French Guiana">French Guiana</option>
<option value="French Polynesia">French Polynesia</option>
<option value="French Southern Territories">French Southern Territories</option>
<option value="Gabon">Gabon</option>
<option value="Gambia">Gambia</option>
<option value="Georgia">Georgia</option>
<option value="Germany">Germany</option>
<option value="Ghana">Ghana</option>
<option value="Gibraltar">Gibraltar</option>
<option value="Greece">Greece</option>
<option value="Greenland">Greenland</option>
<option value="Grenada">Grenada</option>
<option value="Guadeloupe">Guadeloupe</option>
<option value="Guam">Guam</option>
<option value="Guatemala">Guatemala</option>
<option value="Guernsey ">Guernsey</option>
<option value="Guinea-Bissau">Guinea-Bissau</option>
<option value="Guinea">Guinea</option>
<option value="Guyana">Guyana</option>
<option value="Haiti">Haiti</option>
<option value="Heard and McDonald Islands">Heard and McDonald Islands</option>
<option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
<option value="Honduras">Honduras</option>
<option value="Hong Kong">Hong Kong</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
<option value="India">India</option>
<option value="Indonesia">Indonesia</option>
<option value="Iran (Islamic Republic Of">Iran (Islamic Republic Of)</option>
<option value="Iraq">Iraq</option>
<option value="Ireland">Ireland</option>
<option value="Isle of Man">Isle of Man</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Jamaica">Jamaica</option>
<option value="Japan">Japan</option>
<option value="Jersey">Jersey</option>
<option value="Jordan">Jordan</option>
<option value="Kazakhstan">Kazakhstan</option>
<option value="Kenya">Kenya</option>
<option value="Kiribati">Kiribati</option>
<option value="Korea, Democratic People's Rep">Korea, Democratic People's Rep</option>
<option value="Korea, Republic of">Korea, Republic of</option>
<option value="Kuwait">Kuwait</option>
<option value="Kyrgyzstan">Kyrgyzstan</option>
<option value="Lao People's Democratic Rep">Lao People's Democratic Rep</option>
<option value="Latvia">Latvia</option>
<option value="Lebanon">Lebanon</option>
<option value="Lesotho">Lesotho</option>
<option value="Liberia">Liberia</option>
<option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Macau">Macau</option>
<option value="Madagascar">Madagascar</option>
<option value="Malawi">Malawi</option>
<option value="Malaysia">Malaysia</option>
<option value="Maldives">Maldives</option>
<option value="Mali">Mali</option>
<option value="Malta">Malta</option>
<option value="Marshall Islands">Marshall Islands</option>
<option value="Martinique">Martinique</option>
<option value="Mauritania">Mauritania</option>
<option value="Mauritius">Mauritius</option>
<option value="Mayotte">Mayotte</option>
<option value="Mexico">Mexico</option>
<option value="Micronesia, Federated States">Micronesia, Federated States</option>
<option value="Moldova, Republic of">Moldova, Republic of</option>
<option value="Monaco">Monaco</option>
<option value="Mongolia">Mongolia</option>
<option value="Montenegro">Montenegro</option>
<option value="Montserrat">Montserrat</option>
<option value="Morocco">Morocco</option>
<option value="Mozambique">Mozambique</option>
<option value="Myanmar">Myanmar</option>
<option value="Namibia">Namibia</option>
<option value="Nauru">Nauru</option>
<option value="Nepal">Nepal</option>
<option value="Netherlands Antilles">Netherlands Antilles</option>
<option value="Netherlands">Netherlands</option>
<option value="New Caledonia">New Caledonia</option>
<option value="New Zealand">New Zealand</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Niger">Niger</option>
<option value="Nigeria">Nigeria</option>
<option value="Niue">Niue</option>
<option value="Norfolk Island">Norfolk Island</option>
<option value="Northern Mariana Islands">Northern Mariana Islands</option>
<option value="Norway">Norway</option>
<option value="Oman">Oman</option>
<option value="Pakistan">Pakistan</option>
<option value="Palau">Palau</option>
<option value="Palestinian Territory, Occupied">Palestinian Territory</option>
<option value="Panama">Panama</option>
<option value="Papua New Guinea">Papua New Guinea</option>
<option value="Paraguay">Paraguay</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Pitcairn">Pitcairn</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="Puerto Rico">Puerto Rico</option>
<option value="Qatar">Qatar</option>
<option value="Republic of North Macedonia">Republic of North Macedonia</option>
<option value="Reunion">Reunion</option>
<option value="Romania">Romania</option>
<option value="Russian Federation">Russian Federation</option>
<option value="Rwanda">Rwanda</option>
<option value="Saint Helena">Saint Helena</option>
<option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
<option value="Saint Lucia">Saint Lucia</option>
<option value="Saint Martin">Saint Martin</option>
<option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
<option value="Samoa">Samoa</option>
<option value="San Marino">San Marino</option>
<option value="Sao Tome and Principe">Sao Tome and Principe</option>
<option value="Saudi Arabia">Saudi Arabia</option>
<option value="Senegal">Senegal</option>
<option value="Serbia and Montenegro">Serbia and Montenegro</option>
<option value="Serbia">Serbia</option>
<option value="Seychelles">Seychelles</option>
<option value="Sierra Leone">Sierra Leon</option>
<option value="Singapore">Singapore</option>
<option value="Slovakia">Slovakia</option>
<option value="Slovenia">Slovenia</option>
<option value="Solomon Islands">Solomon Islands</option>
<option value="Somalia">Somalia</option>
<option value="South Africa">South Africa</option>
<option value="South Korea">South Korea</option>
<option value="South Sudan">South Sudan</option>
<option value="Spain">Spain</option>
<option value="Sri Lanka">Sri Lanka</option>
<option value="St Vincent and the Grenadines">St Vincent and the Grenadines</option>
<option value="Sth Georgia & Sth Sandwich Is">Sth Georgia & Sth Sandwich Is</option>
<option value="Sudan">Sudan</option>
<option value="Suriname">Suriname</option>
<option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
<option value="Swaziland">Swaziland</option>
<option value="Sweden">Sweden</option>
<option value="Switzerland">Switzerland</option>
<option value="Syrian Arab Republic">Syrian Arab Republic</option>
<option value="Taiwan">Taiwan</option>
<option value="Tajikistan">Tajikistan</option>
<option value="Tanzania, United Republic of">Tanzania, United Republic of</option>
<option value="Thailand">Thailand</option>
<option value="Timor-Leste">Timor-Leste</option>
<option value="Togo">Togo</option>
<option value="Tokelau">Tokelau</option>
<option value="Tonga">Tonga</option>
<option value="Trinidad and Tobago">Trinidad and Tobago</option>
<option value="Tunisia">Tunisia</option>
<option value="Turkey">Turkey</option>
<option value="Turkmenistan">Turkmenistan</option>
<option value="Turks and Caicos Islands">Turks and Caicos Island</option>
<option value="Uganda">Uganda</option>
<option value="Ukraine">Ukraine</option>
<option value="United Arab Emirates">United Arab Emirates</option>
<option value="United Kingdom">United Kingdom</option>
<option value="United States">United States</option>
<option value="Uruguay">Uruguay</option>
<option value="US Minor Outlying Islands">US Minor Outlying Islands</option>
<option value="Uzbekistan">Uzbekistan</option>
<option value="Vanuatu">Vanuatu</option>
<option value="Venezuela">Venezuela</option>
<option value="Vietnam">Vietnam</option>
<option value="Virgin Islands (British)">Virgin Islands (British)</option>
<option value="Virgin Islands (U.S.)">Virgin Islands (U.S.)</option>
<option value="Wallis and Futuna Islands">Wallis and Futuna Islands</option>
<option value="Western Sahara">Western Sahara</option>
<option value="Yemen">Yemen</option>
<option value="Yugoslavia">Yugoslavia</option>
<option value="Zambia">Zambia</option>
<option value="Zimbabwe">Zimbabwe</option>
</select>
</div>
</div>
</div>
<div class="selected-label SelecetedQuery-field supportQueryTypeDiv" style="display:none">
<span class="paragraph m">
<span class="dropdown-label" id="customer_country-selectedQuery"></span>
</span>
</div>
</div>
<div>
</div>
<script>
var currentnode = "customer_country";
var data1 = $('#' + currentnode + '_name').text();
function predicateBy(prop) {
return function(a, b) {
if ((a[prop] + "").toLowerCase() > (b[prop] + "").toLowerCase()) {
return 1;
} else if ((a[prop] + "").toLowerCase() < (b[prop] + "").toLowerCase()) {
return -1;
}
return 0;
}
}
function dropDownSpinner(action) {
var getId = data1;
var getLoaderId = $('#' + getId + '-dropdown-loader');
if (action === 'show') {
$('#background-fade').show();
$('#background-fade').css('overflow-y', 'hidden');
getLoaderId.find('.loader').css('display', 'block');
} else {
$('#background-fade').hide();
$('.loader').css('display', 'none');
}
}
function commonDropDown() {
var id = data1;
var path = 'path-' + data1;
var sort = 'sort-' + data1;
var selectVal = 'selectVal-' + data1;
var dropdownTypeId = 'dropdown-type-' + data1;
var dropdownType = $('#' + dropdownTypeId).text();
var dropdown = $('#' + $('#dropdown-' + id).find('select').attr('id'));
dropdown.empty();
dropdown.append('<option selected="true" value="none" disabled class="paragraph m">' + Granite.I18n.get($('#' + selectVal).text()) + '</option>');
dropdown.prop('selectedIndex', 0);
const url = $('#' + path).text();
if (url) {
dropDownSpinner('show');
$.ajax({
type: 'GET',
url: url,
dataType: 'json',
async: false,
success: function(data) {
dropDownSpinner('hide');
if (dropdownType) {
genericDropdownState.fetchDynamicList({
json: data,
type: dropdownType,
dropdownElm: dropdown
});
} else {
if ($('#' + sort).text().toLowerCase() == 'true') {
data.sort(predicateBy("title"));
}
addDropdownList(data);
}
},
fail: (function() {
dropDownSpinner('hide');
})
});
} else if (dropdownType) {
var dynamicList = genericDropdownState.fetchDynamicList({
type: dropdownType
});
addDropdownList(dynamicList);
}
function addDropdownList(dropdownList) {
dropdown.find('option').not(':first').remove();;
$.each(dropdownList, function(key, entry) {
dropdown.append($('<option></option>').attr('value', entry.value).text(Granite.I18n.get(entry.title)));
});
}
}
(function() {
commonDropDown();
})();
</script>
</div>
<div class="textarea-co">
<div>
<div>
<link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/textarea-co/clientlibs.min.77bb310b1a6ae5d9c765ace7aaaa0c3d.css" type="text/css">
</div>
<div id="helpToUser" class="field-spacing">
<p class="paragraph m">How can we help you?</p>
<div class="comment-section-new">
<textarea id="productSupportForm-textarea-helptext" class="postComment-new" name="helptext" placeholder="Type a comment"></textarea>
</div>
<label class="error" for="productSupportForm-textarea-helptext"></label>
</div>
</div>
<script>
var height = "";
var width = "";
$('.comment-section-new').css("width", width);
$('.comment-section-new').css("height", height);
</script>
</div>
<div class="dropdown">
<div>
<div>
</div>
<div class="modal-backdrop fade in" id="background-fade"></div>
<div class="confdiv field-spacing" id="contentSet">
<div id="contentSet-dropdown-loader">
<div class="loader" style="display: none;"></div>
</div>
<p id="changeToLabel" style="display:none"></p>
<div id="path-contentSet" style="display:none">/content/mytr/en/productsupport/ContentSet/_jcr_content/contentIparsys/generic_list.jsonlist.json</div>
<div id="sort-contentSet" style="display:none"></div>
<div id="dropdown-type-contentSet" style="display:none"></div>
<div id="selectVal-contentSet" style="display:none">Please Select</div>
<p id="dropdown_name" class="" style="display:none">contentSet</p>
</div>
<div class="selected-label SelecetedQuery-field supportQueryTypeDiv" style="display:none">
<span class="paragraph m">
<span class="dropdown-label" id="contentSet-selectedQuery"></span>
</span>
</div>
</div>
<div>
</div>
<script>
var currentnode = "dropdown";
var data1 = $('#' + currentnode + '_name').text();
function predicateBy(prop) {
return function(a, b) {
if ((a[prop] + "").toLowerCase() > (b[prop] + "").toLowerCase()) {
return 1;
} else if ((a[prop] + "").toLowerCase() < (b[prop] + "").toLowerCase()) {
return -1;
}
return 0;
}
}
function dropDownSpinner(action) {
var getId = data1;
var getLoaderId = $('#' + getId + '-dropdown-loader');
if (action === 'show') {
$('#background-fade').show();
$('#background-fade').css('overflow-y', 'hidden');
getLoaderId.find('.loader').css('display', 'block');
} else {
$('#background-fade').hide();
$('.loader').css('display', 'none');
}
}
function commonDropDown() {
var id = data1;
var path = 'path-' + data1;
var sort = 'sort-' + data1;
var selectVal = 'selectVal-' + data1;
var dropdownTypeId = 'dropdown-type-' + data1;
var dropdownType = $('#' + dropdownTypeId).text();
var dropdown = $('#' + $('#dropdown-' + id).find('select').attr('id'));
dropdown.empty();
dropdown.append('<option selected="true" value="none" disabled class="paragraph m">' + Granite.I18n.get($('#' + selectVal).text()) + '</option>');
dropdown.prop('selectedIndex', 0);
const url = $('#' + path).text();
if (url) {
dropDownSpinner('show');
$.ajax({
type: 'GET',
url: url,
dataType: 'json',
async: false,
success: function(data) {
dropDownSpinner('hide');
if (dropdownType) {
genericDropdownState.fetchDynamicList({
json: data,
type: dropdownType,
dropdownElm: dropdown
});
} else {
if ($('#' + sort).text().toLowerCase() == 'true') {
data.sort(predicateBy("title"));
}
addDropdownList(data);
}
},
fail: (function() {
dropDownSpinner('hide');
})
});
} else if (dropdownType) {
var dynamicList = genericDropdownState.fetchDynamicList({
type: dropdownType
});
addDropdownList(dynamicList);
}
function addDropdownList(dropdownList) {
dropdown.find('option').not(':first').remove();;
$.each(dropdownList, function(key, entry) {
dropdown.append($('<option></option>').attr('value', entry.value).text(Granite.I18n.get(entry.title)));
});
}
}
(function() {
commonDropDown();
})();
</script>
</div>
<div class="textfield">
<div>
<div>
</div>
<div id="identifier-textfield">
<div class="confdiv field-spacing" id="identifier" data-component-type="textfield">
</div>
<div class="selected-label" style="display:none">
<p class="paragraph m " for="identifier">Identifier</p>
<p class="ui-paragraph ui-paragraph--md ui-paragraph--medium">
<span class="textfield-label" id="identifier-selectedQuery"></span>
</p>
</div>
</div>
</div>
</div>
<div class="checkbox">
<div>
</div>
<div></div>
<script>
var currentnode = "generic_checkbox";
var data1 = $('#' + currentnode + '_name').text();
var formName = "productSupportForm";
(function() {
var checklist = data1;
var multi = $('#' + checklist + '-multifield').text();
var iterator = JSON.parse(multi);
var disable = "";
var count = 0;
for (var i in iterator) {
if (i < iterator.length) {
var str = "";
var disable = "";
var check = "";
count++;
if (iterator[i].boundaryOptions == 'no') {
str += '<div>';
} else {
str += '<div class="radio checkboxWrapper validateNext">';
}
if (iterator[i].checkedOptions == 'yes') {
check = "checked";
}
str += '<label class="paragraph m regular">';
if (iterator[i].disablecheck === true) {
disable = "disabled";
check = "checked";
}
str += '<input type="checkbox" name="' + checklist + '-' + count + '" id="' + formName + '-checkbox-' + checklist + '-' + count + '" class="checkemail-checkbox "' + disable + ' ' + check + '>';
var checkbox_sublabel = iterator[i].sublabeltext;
if (checkbox_sublabel != undefined && checkbox_sublabel.length > 0) {
str += '<label for="' + formName + '-checkbox-' + checklist + '-' + count + '" class="customCheck"></label><div class="checkbox-title">' + Granite.I18n.get(iterator[i].title + '') +
'<div style="padding-left:30px" class="checkboxsublabel">' + iterator[i].sublabeltext + '</div>' + '</div></label>';
} else {
str += '<label for="' + formName + '-checkbox-' + checklist + '-' + count + '" class="customCheck"></label><div class="checkbox-title">' + Granite.I18n.get(iterator[i].title + '') + '</div></label>';
}
str += '</div>';
if (iterator[i].checkaction === true) {
str += '<div class="triangle">';
str += '<input type="text" name="checkbox' + count + '" id="' + formName + '-textfield-' + checklist + '-' + count + '" class="inputboxWrapper" value="">';
str += '</div>';
}
$('#' + checklist + '-outputresult').append(str);
}
$('.triangle').css("display", "none");
$('#' + formName + '-checkbox-' + checklist + '-' + count).css("height", 0);
}
})();
</script>
</div>
<div class="dropdown">
<div>
<div>
</div>
<div class="modal-backdrop fade in" id="background-fade"></div>
<div class="confdiv field-spacing" id="affectedUser">
<div id="affectedUser-dropdown-loader">
<div class="loader" style="display: none;"></div>
</div>
<p id="changeToLabel" style="display:none"></p>
<div id="path-affectedUser" style="display:none">/content/mytr/en/productsupport/Impact/_jcr_content/contentIparsys/generic_list.jsonlist.json</div>
<div id="sort-affectedUser" style="display:none"></div>
<div id="dropdown-type-affectedUser" style="display:none"></div>
<div id="selectVal-affectedUser" style="display:none">Please Select</div>
<p id="affecteduser_name" class="" style="display:none">affectedUser</p>
<div class="field-spacing" id="dropdown-affectedUser">
<p class="paragraph m">Who does this affect?</p>
<div>
<select name="affectedUser" class="text-field paragraph m generic-select" id="productSupportForm-dropdown-affectedUser">
<option selected="true" value="none" disabled="" class="paragraph m">Please Select</option>
<option value="3-Single User">Single user</option>
<option value="2-Multiple Users">Multiple users</option>
<option value="1-Whole Site">Whole site</option>
</select>
</div>
</div>
</div>
<div class="selected-label SelecetedQuery-field supportQueryTypeDiv" style="display:none">
<span class="paragraph m">
<span class="dropdown-label" id="affectedUser-selectedQuery"></span>
</span>
</div>
</div>
<div>
</div>
<script>
var currentnode = "affecteduser";
var data1 = $('#' + currentnode + '_name').text();
function predicateBy(prop) {
return function(a, b) {
if ((a[prop] + "").toLowerCase() > (b[prop] + "").toLowerCase()) {
return 1;
} else if ((a[prop] + "").toLowerCase() < (b[prop] + "").toLowerCase()) {
return -1;
}
return 0;
}
}
function dropDownSpinner(action) {
var getId = data1;
var getLoaderId = $('#' + getId + '-dropdown-loader');
if (action === 'show') {
$('#background-fade').show();
$('#background-fade').css('overflow-y', 'hidden');
getLoaderId.find('.loader').css('display', 'block');
} else {
$('#background-fade').hide();
$('.loader').css('display', 'none');
}
}
function commonDropDown() {
var id = data1;
var path = 'path-' + data1;
var sort = 'sort-' + data1;
var selectVal = 'selectVal-' + data1;
var dropdownTypeId = 'dropdown-type-' + data1;
var dropdownType = $('#' + dropdownTypeId).text();
var dropdown = $('#' + $('#dropdown-' + id).find('select').attr('id'));
dropdown.empty();
dropdown.append('<option selected="true" value="none" disabled class="paragraph m">' + Granite.I18n.get($('#' + selectVal).text()) + '</option>');
dropdown.prop('selectedIndex', 0);
const url = $('#' + path).text();
if (url) {
dropDownSpinner('show');
$.ajax({
type: 'GET',
url: url,
dataType: 'json',
async: false,
success: function(data) {
dropDownSpinner('hide');
if (dropdownType) {
genericDropdownState.fetchDynamicList({
json: data,
type: dropdownType,
dropdownElm: dropdown
});
} else {
if ($('#' + sort).text().toLowerCase() == 'true') {
data.sort(predicateBy("title"));
}
addDropdownList(data);
}
},
fail: (function() {
dropDownSpinner('hide');
})
});
} else if (dropdownType) {
var dynamicList = genericDropdownState.fetchDynamicList({
type: dropdownType
});
addDropdownList(dynamicList);
}
function addDropdownList(dropdownList) {
dropdown.find('option').not(':first').remove();;
$.each(dropdownList, function(key, entry) {
dropdown.append($('<option></option>').attr('value', entry.value).text(Granite.I18n.get(entry.title)));
});
}
}
(function() {
commonDropDown();
})();
</script>
</div>
<div class="live-chat-co">
<div class="child-div">
<script type="text/javascript" src="https://c.la5-c2-ia5.salesforceliveagent.com/content/g/js/56.0/deployment.js"></script>
<div>
<link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/live-chat-co/clientlibs.min.c8cab2ab7f2bce3440bf03f44ee87e12.css" type="text/css">
<script src="/etc.clientlibs/refinitiv-common/components/content/form/live-chat-co/clientlibs.min.js"></script>
</div>
<link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/live-chat-co/clientlibs-style-1.min.2dd0135d97cd0b77d0d8ab2e8f5ddfb9.css" type="text/css">
<div class="hidden la-product-info">01t400000042LsGAAU||Thomson Reuters Eikon||Thomson Reuters Eikon</div>
<input type="hidden" name="lA-userRoles" value="[{"userRole":"LiveChat"}]">
<input type="hidden" name="liveAgentUrl" value="https://d.la5-c2-ia5.salesforceliveagent.com/chat">
<input type="hidden" name="oaeButtonId" value="5731W0000004CxR">
<input type="hidden" name="englishButtonId" value="5731W0000004CxR">
<input type="hidden" name="liveAgentDeploymentId" value="572400000004Ctq">
<input type="hidden" name="organizationId" value="00D30000000602X">
<input type="hidden" name="liveAgentDeploymentURL" value="https://c.la5-c2-ia5.salesforceliveagent.com/content/g/js/56.0/deployment.js">
<div class="live-chat-btn">
<button class="fts-form-button-label submit-primary track-custom-clicks custom-btn" data-link-type="Live chat click" data-link-text="Product support page" id="live-chat-btn" onclick="return startc(event);" style="display:none"
disabled="">Live Chat<br> <span>Available now</span></button>
</div>
<div id="dummy" class="hidden"></div>
</div>
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DiscoverDiscover LSEG SignSign in/Register Sign in Register Problems signing In? MyAccount * Support Support SUPPORT SERVICES * Get Support * Training * Request a Demo * My Tools * Contact Us * Meet the team RAISE & TRACK ISSUES * LSEG Product & Content * Administration & Billing * Using Our Service Portals * Download Centre * Support Tickets * Feedback Help & Support PRODUCT AND CONTENT SUPPORT NOTIFICATION WITHDRAWN NOTIFICATION CANCELLED View Support Tickets /content/mytr/en/getsupportcases.fullwidth.html ... ARE YOU SURE? Your saved preference will be deleted. I'm okay with that Cancel Please Configure Tile ... Saved Product and Content Raise a ticket ... Please Configure Tile GET SUPPORT Need to raise a new ticket Start again Notice Register or Sign In Register or Sign In to raise and track tickets, view notifications, access invoices and much more. This is a saved product & content support Product and Content Start again [{"label":"frequent","content":["{\"title\":\"i-need-help-using-the-product\",\"value\":\"I need help using the product\"}","{\"title\":\"i-need-help-understanding\",\"value\":\"I need help understanding content within the product\"}","{\"title\":\"i-cannot-find-content-i-am-looking-for\",\"value\":\"I cannot find content I am looking for\"}","{\"title\":\"i-cannot-access-the-product\",\"value\":\"I cannot access the product\"}"],"userRole":[]},{"label":"content","content":["{\"title\":\"i-believe-content-is-incorrect-or-incomplete\",\"value\":\"I believe content is incorrect or incomplete\"}","{\"title\":\"i-cannot-access-specific-content-within-the-product\",\"value\":\"I cannot access specific content within the product\"}","{\"title\":\"i-believe-content-updates-are-slow\",\"value\":\"I believe content updates are slow\"}"],"userRole":[]},{"label":"product","content":["{\"title\":\"the-product-does-not-work-as-expected\",\"value\":\"The product does not work as expected\"}","{\"title\":\"i-need-help-with-an-installation-or-upgrade\",\"value\":\"I need help with an installation and upgrade\"}","{\"title\":\"the-product-has-crashed-or-frozen\",\"value\":\"The product has crashed or frozen\"}","{\"title\":\"i-cannot-reset-my-password\",\"value\":\"I cannot reset my password\"}","{\"title\":\"i-have-connectivity-issues\",\"value\":\"I have connectivity issue\"}","{\"title\":\"the-product-is-slow\",\"value\":\"The product is slow\"}","{\"title\":\"i-cannot-submit-an-order-or-confirm-a-trade\",\"value\":\"I cannot submit an order or confirm a trade\"}","{\"title\":\"i-have-a-question-about-an-order-or-trade\",\"value\":\"I have a question about an order or trade\"}"],"userRole":[]}] radiolist FREQUENT I need help using the product I need help understanding content within the product I cannot find content I am looking for I cannot access the product CONTENT I believe content is incorrect or incomplete I cannot access specific content within the product I believe content updates are slow PRODUCT The product does not work as expected I need help with an installation and upgrade The product has crashed or frozen I cannot reset my password I have connectivity issue The product is slow I cannot submit an order or confirm a trade I have a question about an order or trade Product true /bin/mytr/getmyproducts content/mytr/en/product productSupportForm Select Product * My Products * All Products * AI Alerts * ASSET4 ESG Datafeed Comprehensive * ASSET4 ESG Datafeed Core * ASSET4 ESG Datafeed Premium * ASSET4 ESG Datafeed Standard Basic * ASSET4 ESG Datafeed Standard Enhanced * ASSET4 assetmasterProfessional * Academy – Certification * Adfin++ Analytics * Advanced Analytics * Advanced Trade Execution * Auction System * Avox Managed Data Service * BB Bond * BETA Link * Banker Excel Add-In * Baseline Direct * Broker Research * CDBU - 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Delivery Platform * Reuters Atria/Triarch Adapter RDMS * Reuters ET - LOM - Reuters Electronic Trading - Limit Order Management * Reuters Infopoint * Reuters Marketlink IP * Reuters World Cup * SDC Deals Feed * SDC Platinum * SFC - C++ Edition * SFC - COM Edition * SFC - Java Edition * SFDR Reporting Professional powered by Clarity AI * SMI - Secondary Market Intelligence * SSL 4.5 API * Securelink * Service Insight * StarMine Analyst Revisions Model * StarMine Quantitative Models * Stock Reports Plus * StreetEvents Event Datafeed * StreetEvents Transcripts and Briefs Datafeed * StreetSight - New * Sustainability Intelligence * Symbology - Delivery Platform * TC Market Buzz * TDF * TIBCO Adapter for Web * TIS - The Install Server * TM3 * Third-Party Risk Screener Api * Thomson ONE Anywhere * Thomson ONE Banker * Thomson ONE Book Management * Thomson ONE Credit Analysis Module * Thomson ONE Equity * Thomson ONE Equity Analytics * Thomson ONE Equity Research * Thomson ONE IM Web - Thomson ONE Analytics * Thomson ONE IM on Demand * Thomson ONE NYSE * Thomson ONE Portfolio Analytics * Thomson ONE Private Capital * Thomson ONE Treasury * Thomson ONE Wealth * Thomson ONE Wealth (Wealth Tools) * Thomson ONE iPhone * Tick History * Tick History Workbench * Tick History – PCAP * Trade Discovery * Trade Notification * Tradefeedr Transaction Cost Analytics * UPA - 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or ()"},"checkbox1":{"required":"Please enter correct email","tremail":"Please enter correct email"},"ccemailfield":{"trccemail":"Incorrect Email address","trexceedlimit":"email characters limit exceeded"},"helptext":{"required":"Please enter how we can help you?","nowhitespace":"Please enter description"},"country":{"required":"Please select your Country or Region"},"attachment":{"uploadFileSize":"Please attach a file smaller than 10MB. If necessary, please zip the file.","extension":"File format not supported.","maxTotalFileSize":"File exceeds the maximum total file size","duplicateFileValidation":"File with same name already exist."},"email":{"tremail":"Please enter correct email","required":"Please enter correct email"},"customer_email":{"tremail":"Please enter correct email","required":"Please enter correct email","trinternaluser":"Please enter a valid customer email address"}}} Name Name Email Email /content/mytr/en/productsupport/countryList/_jcr_content/contentIparsys/generic_list.jsonlist.json true Select Country country Country or region Select CountryAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, The Democratic Republic of theCook IslandsCosta RicaCote D'IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuinea-BissauGuineaGuyanaHaitiHeard and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic Of)IraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's RepKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepLatviaLebanonLesothoLiberiaLibyan Arab JamahiriyaLiechtensteinLithuaniaLuxembourgMacauMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia, Federated StatesMoldova, Republic ofMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlands AntillesNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorwayOmanPakistanPalauPalestinian TerritoryPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRepublic of North MacedoniaReunionRomaniaRussian FederationRwandaSaint HelenaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbia and MontenegroSerbiaSeychellesSierra LeonSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth KoreaSouth SudanSpainSri LankaSt Vincent and the GrenadinesSth Georgia & Sth Sandwich IsSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania, United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUS Minor Outlying IslandsUzbekistanVanuatuVenezuelaVietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and Futuna IslandsWestern SaharaYemenYugoslaviaZambiaZimbabwe onbehalf [{ "title":"Yes, raise this ticket for someone else", "disablecheck":false, "checkaction":false }] On behalf of a customer? Yes, raise this ticket for someone else Customer's email Customer's email /content/mytr/en/productsupport/countryList/_jcr_content/contentIparsys/generic_list.jsonlist.json true Select Country customer_country Customer's country Select CountryAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, The Democratic Republic of theCook IslandsCosta RicaCote D'IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuinea-BissauGuineaGuyanaHaitiHeard and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic Of)IraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's RepKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepLatviaLebanonLesothoLiberiaLibyan Arab JamahiriyaLiechtensteinLithuaniaLuxembourgMacauMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia, Federated StatesMoldova, Republic ofMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlands AntillesNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorwayOmanPakistanPalauPalestinian TerritoryPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRepublic of North MacedoniaReunionRomaniaRussian FederationRwandaSaint HelenaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbia and MontenegroSerbiaSeychellesSierra LeonSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth KoreaSouth SudanSpainSri LankaSt Vincent and the GrenadinesSth Georgia & Sth Sandwich IsSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania, United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUS Minor Outlying IslandsUzbekistanVanuatuVenezuelaVietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and Futuna IslandsWestern SaharaYemenYugoslaviaZambiaZimbabwe How can we help you? /content/mytr/en/productsupport/ContentSet/_jcr_content/contentIparsys/generic_list.jsonlist.json Please Select contentSet Identifier /content/mytr/en/productsupport/Impact/_jcr_content/contentIparsys/generic_list.jsonlist.json Please Select affectedUser Who does this affect? 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