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* Solutions
* Solutions
* ServiceChannel PlatformThe #1 facilities management software
* ServiceChannel ManagedCollaborative services to accelerate results
* Service Provider MarketplaceSource high-performance providers
* Use Cases
* Work Order Software
* Asset Management
* Preventive Maintenance Software
* Parts and Supplies
* Provider Performance
* Data Analytics and Insights
* Spend Optimization
* Compliance and Risk
* Sustainability
* Capital Planning and Projects
* Program Transformation
* What’s New
> Take our free facilities management Maturity Assessment to see how your
> business stacks up.
>
> Take Assessment
Your business at its best.
Get Started →
* Customers
* Industries
* Restaurant
* Grocery
* Retail
* Luxury Retail
* Convenience Store
* Healthcare
* Financial Services
* Spa & Fitness
* Education
* Function
* Facilities Management
* Operations
* Construction
* Sourcing & Procurement
* Finance
Your business at its best.
Get Started →
* Providers
* Provider Solutions
* Get Started
* Integration Services
* Welcome to Provider Central
* Resources
* Resources
* Blog
* Case Studies
* Ebooks
* Events
* Podcast
* Reports
* Tools
* Videos
* Webinars
* About
* About Us
* Careers
* Leadership
* Partners
* Press
* Support
* Customer Support
* Provider Support
* SC University for Customers
* SC University for Providers
* Take a Tour
Login Book a Demo
FACILITIES MANAGEMENT THAT ELEVATES YOUR BRAND
ServiceChannel empowers facilities and store operations to provide the best
possible guest and employee experience.
Get a DemoTour the Platform
[1:39]
TRUSTED BY 500+ LEADING BRANDS GLOBALLY
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DELIVER TOP NOTCH LOCATIONS WITH LESS STRESS
Leading brands across industries partner with ServiceChannel to accelerate the
performance of every asset, service provider and location. Go from good to
great, with less hassle and cost, with data-driven facilities solutions for
multi-location businesses.
* OPERATIONAL EXCELLENCE MADE EASIER
Keep things running smoothly and increase revenue by leveraging the full
potential of your facilities team and budget.
* VISIBILITY INTO ALL ASSETS AND WORK ORDERS
Instead of putting out fires, prevent them. Proactively manage every location
through preventive maintenance and work order management.
* AGILE FACILITIES GIVE THE COMPETITIVE EDGE
Greater control brings greater freedom to rapidly shift priorities,
resources, and workflows without impacting customer experience.
slide 2 of 4
> SERVICECHANNEL IS A VITAL TOOL FOR MANAGING OUR 2,000+ FACILITIES. FOR RUNNING
> A MULTI-SITE RESTAURANT, IT'S A MUST.
>
> Roger Goldstein
> Executive Director of Facilities
> OUR STORES LOVED THE EASY ACCESS, FAST RESPONSE AND THE ABILITY FOR THEM TO
> GET BACK TO CUSTOMERS EFFICIENTLY AND QUICKLY. HAVING ANALYTICS IS ALSO HUGE
> FOR US IN BEING ABLE TO OPERATE MORE STRATEGICALLY AND PROACTIVELY, INCLUDING
> BOOSTING THE SPEED AND QUALITY OF OUR DECISION MAKING.
>
> Alan Donohoe
> Facilities Manager, Louis Vuitton
> SERVICECHANNEL REFRIGERANT TRACKING ENABLES US TO PROVIDE A HEALTHY AND CLEAN
> ENVIRONMENT FOR OUR CUSTOMERS WHILE SAVING MONEY ON ENERGY COSTS AND REMAINING
> COMPLIANT.
>
> Craig DeGroat
> Maintenance Manager, Tops Friendly Markets
> WITH THE LEVEL OF DETAIL SERVICECHANNEL PROVIDES, I NOW HAVE DATA TO SHOW THE
> FINANCE AND OPERATIONS TEAM THAT IT MAY BE TIME TO REPLACE A REVENUE
> GENERATING ASSET, THIS HAS MADE MY LIFE SO MUCH EASIER.
>
> Jim Pearson
> Maintenance Manager, Cal's Convenience
> SERVICECHANNEL IS A VITAL TOOL FOR MANAGING OUR 2,000+ FACILITIES. FOR RUNNING
> A MULTI-SITE RESTAURANT, IT'S A MUST.
>
> Roger Goldstein
> Executive Director of Facilities
> OUR SOLUTIONS
>
> Whether you have your own Facilities team, or you’re looking for a partner to
> manage the day-to-day, our flexible solutions are tailored to your business
> goals.
Our Solutions
SERVICECHANNEL PLATFORM
Get a single source of truth for simplified, insight-driven automation across
your locations, with the #1 facilities management software.
> Learn more
SERVICECHANNEL MANAGED
A collaborative approach to facilities management-as-a-service. Less work and
cost for you, with better results.
> Learn more
SERVICE PROVIDER MARKETPLACE
Reduce facility downtime and costs by working with the top providers in every
trade and region, based on actual performance data.
> Learn more
LEVEL UP YOUR FACILITIES MANAGEMENT STRATEGY
Take our free facilities management Maturity Assessment to see how your business
stacks up.
Take the Free Assessment
WE SERVE LEADERS ACROSS A RANGE OF INDUSTRIES, INCLUDING:
* Restaurant
* Grocery
* Retail
* Luxury Retail
* Convenience Store
* Financial Services
* Spa & Fitness
* Education
* Healthcare
SEE YOUR BRAND THRIVE
As your data-driven source of truth for managing assets and service providers,
ServiceChannel enables peak performance for multi-location brands through our
software platform, service provider marketplace, and expertly-managed services.
Click for sound
3:22
Top brands use one integrated Facilities Management Platform to automate work
orders, manage service providers, deliver amazing customer experiences — and
higher ROI. Learn more.
See Solutions
THOUGHT LEADERSHIP
All Resources
* * Report
* Grocery
GROCERY FACILITIES BENCHMARK REPORT
This report highlights the key metrics used by leaders from Facilities, Real
Estate, Procurement, and Finance to assess the performance and
cost-effectiveness of their facilities programs. With the pressure on profit
margins in the grocery industry, every dollar spent on physical assets
matters. Plus, with the ever growing variety of departments and consumer
offerings, the reliability of assets and the quality of the customer
experience matters more each year.
* * Podcast
* Retail
MAINTAINING A BILLION DOLLAR ASSET FLEET
With RJ Zanes, Senior Director, Facilities Maintenance at Sam’s Club
Taking great care of an asset fleet is a direct way to drive customer
loyalty. This episode features an interview with RJ Zanes, Senior Director of
Facilities Maintenance at Sam’s Club. Prior to Sam’s Club, RJ held operations
roles at JLL, Daifuku, JBT Aerotech. On this episode, RJ discusses
maintaining a billion dollar asset fleet, how he drives accountability
through quality assurance, and why his number one goal is providing member
delight.
* * Ebook
READY, SET, GO — THREE PHASES OF ENTERPRISE ASSET MANAGEMENT
From HVAC to refrigeration, lighting to the point of sale, asset downtime
compromises customer experience and profitability. So, how can you make sure
that your facilities deliver the best possible brand performance? The key is
a long-term strategy for asset management.
IT’S A WIN-WIN FOR BOTH. YOU’RE PROVIDING THAT GOOD QUALITY SERVICE AND
SERVICECHANNEL REWARDS YOU WITH THE BUSINESS.
Jordana Gennaro Co-Owner, Gennaro Plumbing
Check out the full story
LET’S GET STARTED
BREATHE EASY, TALK TO ONE OF OUR EXPERTS TODAY
> Tell us about your challenges and we’ll help you craft the right solution so
> you can you hit your goals.
>
> Let's Talk
Get updates in your inbox
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© 2024 ServiceChannel®
30 Patewood Drive Building 2, Suite 350 Greenville, SC 29615
1-800-508-6695
Your Privacy Choices
* Solutions
* Resources
* Partners
* Terms of Service
* Glossary
* Customer Support
* Provider Support
* SC University for Customers
* SC University for Providers
* About
* Press
* Careers
* Privacy Policy (Updated)
* Cookie Policy
* PSIRT Policy
* Supplier Diversity
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1:40
Click for sound
2:34
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your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
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may be used by those companies to personalise advertisements based on your
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not directly store your personal information but rely on uniquely identifying
your browser and internet device. If you do not allow these cookies, you will
experience less targeted advertising.
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Always Active
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off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.
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improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.
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