support.snappernet.co.nz Open in urlscan Pro
44.218.101.230  Public Scan

Form analysis
1 forms found in the DOM

/support/search

<form class="hc-search-form print--remove" autocomplete="off" action="/support/search" id="hc-search-form" data-csrf-ignore="true">
  <div class="hc-search-input">
    <label for="support-search-input" class="hide">Enter your search term here...</label>
    <input placeholder="Enter your search term here..." type="text" name="term" class="special ui-autocomplete-input" value="" rel="page-search" data-max-matches="10" id="support-search-input" autocomplete="off">
  </div>
  <div class="hc-search-button">
    <button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off">
      <i class="mobile-icon-search hide-tablet"></i>
      <span class="hide-in-mobile"> Search </span>
    </button>
  </div>
</form>

Text Content

SUPPORT PORTAL

Welcome
Login  Sign up
Home Solutions


HOW CAN WE HELP YOU TODAY?

Enter your search term here...
Search
Login or Signup to submit a new ticket
Check ticket status



KNOWLEDGE BASE


STARLINK

Starlink Connectivity Guides 3
 * Aftermarket Routers for Starlink Systems - General Information
 * Teltonika Settings for Starlink (failover to cellular)
 * Draytek Settings for Starlink (Failover to Cellular)

SD-WAN / VPN for Starlink 1
 * Draytek VPN Matcher Service


DRAYTEK

Getting Started Guides 5
 * Vigor 130 Quick Start Guide (ADSL and VDSL)
 * Tips for setting up Draytek Mesh network
 * Draytek Vigor 130 (DV130) Quick Start Guide - Vodafone VDSL + DHCP
 * Draytek Vigor2765 - xDSL Quick Start Guide
 * Draytek DV267 Quick Start

Service Provider Profiles 5
 * DV130 VDSL Bridged Configuration with VID of 10 (includes EUBA)
 * DV2760 (D) VDSL Bridging Guide
 * UFB (Fibre) on Draytek routers - Generic
 * Convert DV2760 to work with NZ UFB Fibre connections
 * Using a Vodafone Router with built-in ATA behind a Draytek

Troubleshooting 9
 * Draytek Router - "You have reached the maximum number of permitted Internet
   sessions."
 * ARP MISMATCH or INVALID ARP in DrayTek SysLog
 * PPTP No Longer Supported by Apple's Built-in VPN Client
 * How to Enable or Disable SIP ALG on Draytek Routers
 * ADSL on DV130 Firmware 3.7.5 or above

View all 9
Firewall Examples 2
 * Draytek Firewall - Restricting incoming SIP traffic on port 5060
 * Advice: Check that the security settings of your Vigor Router are properly
   configured

Localisation 1
 * Draytek VN Models Tone & Cadence Settings for NZ


YEALINK

Yealink Remote Provisioning Service (RPS) 2
 * RPS Overview
 * Apply for RPS Service

Yealink Notes 7
 * VC unit test targets
 * W60 - Expanding max accounts from 5 to 8
 * Yealink SIP-T41S and SIP-T42S with DD10K DECT dongle
 * Load single Auto-P parameters to Yealink phone
 * Yealink BT41 and BT50 differences and tips

View all 7
Wireless Headsets 1
 * Yealink Wireless Headset Audio/Connectivity Issues


YEASTAR

App Notes 18
 * Yeastar PBX - Debug Caller ID on ISDN ports
 * Yeastar PBX - How to create persistent custom configuration
 * Yeastar TAx00 Quick Start Guide
 * YeaStar ITSP Sample Configuration - Vibe Communications (Registering)
 * Provisioning Panasonic HDV Series Handsets with MyPBX (workaround)

View all 18
S Series PBX 2
 * Including a ring group name in the CLID Name presentation
 * Yeastar S-Series DDI presentation on outbound calls - Spark trunk

P Series 1
 * Spark VC Trunk Configuration file


FRITZ!BOX

Configuration 7
 * Fritz!Box UFB optimisation tips
 * FRITZ!Box factory reset / FritzOS reload
 * Sending Keypad Sequences to a Telephony Provider
 * Fritz!Box VPN Settings
 * Fritz!Box UFB General Setup

View all 7
Update firmware from local file 1
 * Load Beta firmware onto 7590


SOPHOS

Configuration 8
 * SOPHOS Bridging LAN & Wireless Interfaces
 * Factory Resetting a SOPHOS XG Appliance
 * NZ UFB configuration on Sophos Appliances
 * Web Proxy Always Active and Interferes with DNS
 * Certificate Errors on Sophos Devices

View all 8
Service Provider Specific 1
 * Setting SOPHOS XG QoS (Traffic Shaping) for Digital Island VoIP


MIKROTIK

Setup Tools 1
 * MikroTik Reset using NetInstall

Issues & Workarounds 6
 * Passing VLAN traffic with Ubiquiti US Switches
 * RouterOS & Firmware Upgrades
 * Apple iOS devices not connecting to Mikrotik AP/Router
 * Setting up MikroTik Router with /31 Subnet
 * How to Find Optimal MTU Size

View all 6
Basic Configuration Templates 2
 * MikroTik Base Configuration Templates
 * Mikrotik Switch P2P Configuration for Yealink Multi-Cell DECT LAN Sync


GRANDSTREAM

HTxxx Analogue Telephony Adapters 1
 * New Zealand Dial Plan for HTxxx series devices


LEVELONE

WAP-6117 1
 * Setup Repeater mode on LevelOne WAP-6117


BRICKELECTRIC

App Notes 3
 * Mobotix HTTP control of BrickElectric relay controller
 * Set IP address or DHCP client on BEM104 examples
 * BEM104 relay control quick ref


EDGE-CORE

ECS-2000 Series 1
 * ECS2000 VLAN Configuration Notes

Edge-Core OS 1
 * ECS OS example for tagged Voice and Data VLANs


QNAP

Diagnostics 3
 * Qnap Diagnostic Tools - Log Dump
 * Reset QNAP Network Settings via SSH
 * Qnap 3.5mm console (serial) adapter


MOBOTIX

DoorStation 2
 * Mobotix DoorStation T25 and Yealink SIP-T49G
 * Mobotix MX-T2x DoorStation to HVD430 Sample Configuration

General App Notes 1
 * Troubleshooting S series sensor and cables


NETGEAR

Switching 1
 * NETGEAR Alternative to Port Based VLAN

Routers 2
 * UFB VLAN settings for NETGEAR Orbi Pro (SXR80)
 * Generic UFB settings for Netgear routers


PATTON

Troubleshooting 2
 * How to enable debugging on Patton SmartNode equipment
 * Debugging SIP and ISDN via Syslog on SmartWare

Configuration Samples 8
 * SN4114/JO to MyPBX SIP trunk
 * SN4324/JS 24 port ATA bank / concentrator config sample
 * Add P-Asserted-Identity Headers to outbound calls
 * SmartNode - Provisioning file for SN4970 PRI Gateway to 2Degrees peering
   service
 * SN4114/JS Full Registering configuration to ITSP

View all 8


UBIQUITI

Wireless Outdoor Bridges 7
 * Compatibility Settings (iPhone, Android, Wireless Routers, etc.)
 * Installation guide: proper grounding methods and best practices for Wireless
   configuration
 * AirMax - QoS DSCP/TOS Mappings
 * Ubiquiti - AirOS - 900MHz radio optimisation for NZ
 * An official response to Worm exploit of un-patched AirOS devices

View all 7
EdgeMAX 4
 * Web UI UFB Configuration for EdgeRouter Series
 * Edge Router DHCP Option 66 (the easy way)
 * Sample UFB configuration for EdgeRouter
 * AirCube AC connection to UFB Procedure

UniFi 20
 * Multi Zone WiFi with Cyberoam UTM Edge-Core ECS2000 series switch Ubiquiti
   UniFi
 * UC-CK Firmware update when current is 0.8.1-0.8.4
 * UniFi - How do I reset the UAP to factory default settings?
 * UniFi - What do the LED color patterns represent for UAPs?
 * How to Flush Old Users & Statistics

View all 20
AirRouter 1
 * AirRouter - Sample UFB configuration


USEFUL INFORMATION

Miscellaneous 6
 * Snappernet Product Returns Process
 * Krack WPA/WPA2 Vulnerability Supplier Patch Availability
 * Cellular Provider Frequencies - NZ and International
 * Useful external links
 * Setting multiple IP addresses in Windows 10

View all 6
VoIP 1
 * Fax and low speed data over VoIP

Serial Adapters 2
 * Cyberoam RJ45 to serial cable adapter
 * Ubiquiti EdgeRouter serial adapter

Wireless 3
 * What frequencies can I use for my 5 GHz Wi-Fi device?
 * Wireless Speeds
 * 900MHz radio optimisation for NZ


TELTONIKA

Getting Started 2
 * Sample Teltonika settings for typical UFB (VID=10+PPPoE)
 * Teltonika - Setting custom TTL for routed/forwarded traffic


CYBEROAM

Cyberoam UTM 2
 * Cyberoam Generic UFB WAN+VLAN Configuration
 * Cyberoam Certificate Errors

NetGenie 1
 * Generic VDSL Settings for NZ


PANASONIC

Panasonic IP Phones Tech Notes 5
 * Panasonic SIP Phone Standard Settings
 * 2talk BLF Settings on Panasonic SIP phones
 * Panasonic UT Series Generic 2talk Sip Settings
 * Panasonic UT Series Generic Voyager Sip Settings
 * How to disable missed call / message waiting indicator on Panasonic HDV
   series


JABRA

Jabra Faults 1
 * Jabra RMA claims

Home Solutions