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Text Content

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EMBRACING CONSUMERISM IN HEALTHCARE


HOW HEALTHCARE ORGANIZATIONS CAN LEVERAGE TECHNOLOGY TO IMPROVE PATIENT
FINANCIAL ENGAGEMENT + SATISFACTION, AND INCREASE THEIR BOTTOM LINE


MORE THAN 75% OF PATIENTS WITH EMPLOYER SPONSORED COVERAGE ARE ENROLLED IN A
HEALTH PLAN WITH AN ANNUAL DEDUCTIBLE AND MORE THAN HALF OF COVERED PATIENTS ARE
ENROLLED IN A HIGH DEDUCTIBLE PLAN. IN FACT, MANY FAMILIES HAVE AN ANNUAL
DEDUCTIBLE OF AT LEAST $8,000—AN INCREASE OF 1,500% OVER THE LAST DECADE.

There’s a new payer in town—patients. A larger portion of providers’ revenue is
now coming directly from patients. And that’s a trend we can expect to stick
around.

With patients paying significant amounts out of pocket, they are becoming more
educated and discriminating about the care they receive, and want clear and
convenient consumer experiences from their healthcare encounters. This shift in
financial responsibility paired with unprecedented economic conditions brought
on by the pandemic has had a major impact on healthcare organizations.

This white paper breaks down the most effective strategy for improving patient
financial engagement and satisfaction while increasing your bottom line.


WHAT’S INSIDE

 1. 1 The challenge of patients as consumers
 2. 2 Using data to assess patients’ ability
    to pay
 3. 3 How to communicate and collect using personalized, flexible options




DOWNLOAD WHITE PAPER



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IS IT TIME TO CONSIDER A NEW PATIENT FINANCIAL PAYMENT SOLUTION?

Embracing opportunities afforded through analytics and keeping focused on the
patient experience over time can turn the problem into an opportunity. Use data
to change where and how you interact with your most important community—your
patients—to build positive and profitable relationships. This is a key step in
the unfolding consumer healthcare market that ensures hospitals continue to
serve their communities profitably and equitably for many years to come. Learn
more + see just how much you could save with Waystar.

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healthcare whitepaper

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