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Submission: On December 16 via manual from SG — Scanned from DE
Submission: On December 16 via manual from SG — Scanned from DE
Form analysis 1 forms found in the DOM
<form id="comp-l9quycde1" class="yBJuM">
<div data-mesh-id="comp-l9quycde1inlineContent" data-testid="inline-content" class="">
<div data-mesh-id="comp-l9quycde1inlineContent-gridContainer" data-testid="mesh-container-content">
<div id="comp-l9quycdh1" data-scope="" data-repeater-items-indexes="" class="_2Hij5 _3bcaz" data-testid="richTextElement">
<h6 class="font_6" style="font-size:25px; line-height:1.4em; text-align:center;"><span style="font-size:19px;"><span style="font-family:avenir-lt-w01_35-light1475496;"><span style="font-weight:normal;"><span
style="font-style:normal;"><span><span style="color:rgb(0, 0, 0);"><span style="letter-spacing:0em;"><span class="color_15" style="color:#212121;"><span style="font-size:19px;"><span
style="font-family:avenir-lt-w01_35-light1475496;"><span style="font-weight:normal;"><span style="font-style:normal;"><span style="letter-spacing:0em;"><span style="text-decoration:underline;"><span
style="font-family:helvetica-w01-bold,helvetica-w02-bold,helvetica-lt-w10-bold,sans-serif;"><span style="font-size:25px;">Best Practices in Banking Systems & Contact
Centers</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></h6>
</div>
<div id="comp-l9quycdi2" data-scope="" data-repeater-items-indexes="" class="_3pTrk _3DMtD">
<fieldset>
<legend class="_2Fzbe">
<div data-testid="groupLabel" class="p9EjK">1 of 8. Which Fintech system does your organization use?</div>
</legend>
<div class="_2gW6I"><label class="_2za3h"><input type="radio" class="_2h4WF" value="Jack Henry" required="" name="comp-l9quycdi2">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">Jack Henry</div>
</label><label class="_2za3h"><input type="radio" class="_2h4WF" value="Finastra" required="" name="comp-l9quycdi2">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">Finastra</div>
</label><label class="_2za3h"><input type="radio" class="_2h4WF" value="FIS" required="" name="comp-l9quycdi2">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">FIS</div>
</label><label class="_2za3h"><input type="radio" class="_2h4WF" value="Fiserv" required="" name="comp-l9quycdi2">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">Fiserv</div>
</label></div>
</fieldset>
</div>
<div id="comp-l9quycdz1" data-scope="" data-repeater-items-indexes="" class="_2dBhC">
<div class="XRJUI"><input type="text" name="other-(please specify) " id="input_comp-l9quycdz1" class="_1SOvY has-custom-focus" value="" placeholder="Other (please specify) " aria-required="false" aria-label="Other (please specify) "></div>
</div>
<div id="comp-l9quycec1" data-scope="" data-repeater-items-indexes="" class="_3pTrk _3DMtD">
<fieldset>
<legend class="_2Fzbe">
<div data-testid="groupLabel" class="p9EjK">2 of 8. Which Financial Data API platform does your organization use?</div>
</legend>
<div class="_2gW6I"><label class="_2za3h"><input type="radio" class="_2h4WF" value="Plaid" required="" name="comp-l9quycec1">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">Plaid</div>
</label><label class="_2za3h"><input type="radio" class="_2h4WF" value="Finicity" required="" name="comp-l9quycec1">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">Finicity</div>
</label><label class="_2za3h"><input type="radio" class="_2h4WF" value="Flinks" required="" name="comp-l9quycec1">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">Flinks</div>
</label><label class="_2za3h"><input type="radio" class="_2h4WF" value="Nordigen" required="" name="comp-l9quycec1">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">Nordigen</div>
</label></div>
</fieldset>
</div>
<div id="comp-l9quyceg1" data-scope="" data-repeater-items-indexes="" class="_2dBhC">
<div class="XRJUI"><input type="text" name="other-(please specify) " id="input_comp-l9quyceg1" class="_1SOvY has-custom-focus" value="" placeholder="Other (please specify) " aria-required="false" aria-label="Other (please specify) "></div>
</div>
<div id="comp-l9qvuclx" data-scope="" data-repeater-items-indexes="" class="_1S6r2 _1vGzV">
<fieldset>
<legend class="_2RYcH">
<div class="_3vm6Y" data-testid="label">3 of 8. Which of the following features does your current Financial Data API platform offer? (Select all that apply)</div>
</legend>
<div class="_2CjhN" data-testid="items"><label id="0_comp-l9qvuclx" data-testid="checkbox" class="_1inVN"><input type="checkbox" data-testid="input" class="_3ESMu" value="Deposit/ Lending Integration" required="" aria-required="true"
aria-checked="false" name="comp-l9qvuclx"><span class="dt3JT"></span>
<div class="_2v4A7"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 7.4 5.686">
<path d="M2.55 5.686c-.017 0-.034 0-.05-.002a.7.7 0 01-.518-.29l-1.85-2.57a.7.7 0 111.136-.818L2.63 3.897 6.197.213a.7.7 0 011.006.974l-4.15 4.286a.7.7 0 01-.503.213z"></path>
</svg></div>
<div class="x6FDj"><span data-testid="text" class="_1Avq3">Deposit/ Lending Integration</span>
<div data-testid="linkElement" class="_1g2U2"><span data-testid="linkLabel" class="_3laNP"></span></div>
</div>
</label><label id="1_comp-l9qvuclx" data-testid="checkbox" class="_1inVN"><input type="checkbox" data-testid="input" class="_3ESMu" value="Document/ Ledger Integration" required="" aria-required="true" aria-checked="false"
name="comp-l9qvuclx"><span class="dt3JT"></span>
<div class="_2v4A7"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 7.4 5.686">
<path d="M2.55 5.686c-.017 0-.034 0-.05-.002a.7.7 0 01-.518-.29l-1.85-2.57a.7.7 0 111.136-.818L2.63 3.897 6.197.213a.7.7 0 011.006.974l-4.15 4.286a.7.7 0 01-.503.213z"></path>
</svg></div>
<div class="x6FDj"><span data-testid="text" class="_1Avq3">Document/ Ledger Integration</span>
<div data-testid="linkElement" class="_1g2U2"><span data-testid="linkLabel" class="_3laNP"></span></div>
</div>
</label><label id="2_comp-l9qvuclx" data-testid="checkbox" class="_1inVN"><input type="checkbox" data-testid="input" class="_3ESMu" value="Payment/ Point of Sale Integration" required="" aria-required="true" aria-checked="false"
name="comp-l9qvuclx"><span class="dt3JT"></span>
<div class="_2v4A7"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 7.4 5.686">
<path d="M2.55 5.686c-.017 0-.034 0-.05-.002a.7.7 0 01-.518-.29l-1.85-2.57a.7.7 0 111.136-.818L2.63 3.897 6.197.213a.7.7 0 011.006.974l-4.15 4.286a.7.7 0 01-.503.213z"></path>
</svg></div>
<div class="x6FDj"><span data-testid="text" class="_1Avq3">Payment/ Point of Sale Integration</span>
<div data-testid="linkElement" class="_1g2U2"><span data-testid="linkLabel" class="_3laNP"></span></div>
</div>
</label><label id="3_comp-l9qvuclx" data-testid="checkbox" class="_1inVN"><input type="checkbox" data-testid="input" class="_3ESMu" value="CRM Integration" required="" aria-required="true" aria-checked="false" name="comp-l9qvuclx"><span
class="dt3JT"></span>
<div class="_2v4A7"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 7.4 5.686">
<path d="M2.55 5.686c-.017 0-.034 0-.05-.002a.7.7 0 01-.518-.29l-1.85-2.57a.7.7 0 111.136-.818L2.63 3.897 6.197.213a.7.7 0 011.006.974l-4.15 4.286a.7.7 0 01-.503.213z"></path>
</svg></div>
<div class="x6FDj"><span data-testid="text" class="_1Avq3">CRM Integration</span>
<div data-testid="linkElement" class="_1g2U2"><span data-testid="linkLabel" class="_3laNP"></span></div>
</div>
</label><label id="4_comp-l9qvuclx" data-testid="checkbox" class="_1inVN"><input type="checkbox" data-testid="input" class="_3ESMu" value="Professional Services" required="" aria-required="true" aria-checked="false"
name="comp-l9qvuclx"><span class="dt3JT"></span>
<div class="_2v4A7"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 7.4 5.686">
<path d="M2.55 5.686c-.017 0-.034 0-.05-.002a.7.7 0 01-.518-.29l-1.85-2.57a.7.7 0 111.136-.818L2.63 3.897 6.197.213a.7.7 0 011.006.974l-4.15 4.286a.7.7 0 01-.503.213z"></path>
</svg></div>
<div class="x6FDj"><span data-testid="text" class="_1Avq3">Professional Services</span>
<div data-testid="linkElement" class="_1g2U2"><span data-testid="linkLabel" class="_3laNP"></span></div>
</div>
</label></div>
</fieldset>
</div>
<div id="comp-l9quycet1" data-scope="" data-repeater-items-indexes="" class="_3pTrk _3DMtD">
<fieldset>
<legend class="_2Fzbe">
<div data-testid="groupLabel" class="p9EjK">4 of 8. Which contact center solution does your financial institution currently use?</div>
</legend>
<div class="_2gW6I"><label class="_2za3h"><input type="radio" class="_2h4WF" value="Genesys" required="" name="comp-l9quycet1">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">Genesys</div>
</label><label class="_2za3h"><input type="radio" class="_2h4WF" value="Avaya" required="" name="comp-l9quycet1">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">Avaya</div>
</label><label class="_2za3h"><input type="radio" class="_2h4WF" value="Cisco" required="" name="comp-l9quycet1">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">Cisco</div>
</label><label class="_2za3h"><input type="radio" class="_2h4WF" value="Five9" required="" name="comp-l9quycet1">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">Five9</div>
</label></div>
</fieldset>
</div>
<div id="comp-l9qvoqr9" data-scope="" data-repeater-items-indexes="" class="_2dBhC">
<div class="XRJUI"><input type="text" name="other-(please specify) " id="input_comp-l9qvoqr9" class="_1SOvY has-custom-focus" value="" placeholder="Other (please specify) " aria-required="false" aria-label="Other (please specify) "></div>
</div>
<div id="comp-l9qvxtcm" data-scope="" data-repeater-items-indexes="" class="_3pTrk _3DMtD">
<fieldset>
<legend class="_2Fzbe">
<div data-testid="groupLabel" class="p9EjK">5 of 8. Does your current contact center solution have real-time integration with your FinTech system?</div>
</legend>
<div class="_2gW6I"><label class="_2za3h"><input type="radio" class="_2h4WF" value="Yes" required="" name="comp-l9qvxtcm">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">Yes</div>
</label><label class="_2za3h"><input type="radio" class="_2h4WF" value="No" required="" name="comp-l9qvxtcm">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">No</div>
</label></div>
</fieldset>
</div>
<div id="comp-l9quycey" data-scope="" data-repeater-items-indexes="" class="_3pTrk _3DMtD">
<fieldset>
<legend class="_2Fzbe">
<div data-testid="groupLabel" class="p9EjK">6 of 8. How many contact center agents does your organization currently have?</div>
</legend>
<div class="_2gW6I"><label class="_2za3h"><input type="radio" class="_2h4WF" value="100+" required="" name="comp-l9quycey">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">100+</div>
</label><label class="_2za3h"><input type="radio" class="_2h4WF" value="25 to 99" required="" name="comp-l9quycey">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">25 to 99</div>
</label><label class="_2za3h"><input type="radio" class="_2h4WF" value="10 to 24" required="" name="comp-l9quycey">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">10 to 24</div>
</label><label class="_2za3h"><input type="radio" class="_2h4WF" value="I don’t know the number of agents" required="" name="comp-l9quycey">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">I don’t know the number of agents</div>
</label></div>
</fieldset>
</div>
<div id="comp-l9quycfh1" data-scope="" data-repeater-items-indexes="" class="_2Hij5 _3bcaz" data-testid="richTextElement">
<h6 class="font_6" style="font-size:17px; line-height:1.4em;"><span style="font-weight:bold;"><span style="font-size:17px;"><span style="color:#000000;"><span style="font-family:open sans,sans-serif;"><span style="font-style:normal;"><span
style="letter-spacing:0em;"><span style="font-style:normal;"><span style="letter-spacing:0em;">7 of 8. On a scale of 1-5, how important is it to your front-office staff to have real-time access to client records for high-touch
assistance. </span></span></span></span></span></span></span></span></h6>
</div>
<div data-scope="" data-repeater-items-indexes="" class="RatingsInputcomponent2840320257__root RatingsInputcomponent2840320257---labelPosition-4-side RatingsInputcomponent2840320257--required" role="radiogroup" id="comp-l9quycfi3"><span
class="RatingsInputcomponent2840320257__labelsContainer"><span class="RatingsInputcomponent2840320257__title" data-hook="rating-input-title"></span><span class="RatingsInputcomponent2840320257__label" style="">Very Low</span><span
class="RatingsInputcomponent2840320257__label" style="">Low</span><span class="RatingsInputcomponent2840320257__label" style="">Medium</span><span class="RatingsInputcomponent2840320257__label" style="">High</span><span
class="RatingsInputcomponent2840320257__label" style="">Very High</span><span class="RatingsInputcomponent2840320257__label"></span></span><span class="RatingsInputcomponent2840320257__icons"><label
class="RatingsInputItemcomponent551530387__root" role="radio" aria-checked="false" aria-label="Very Low"><input type="radio" class="RatingsInputItemcomponent551530387__hiddenInput" required="" value="1" name="comp-l9quycfi3"><span
class="RatingsInputItemcomponent551530387__icon" data-testid="ratingsIcon">
<div><svg data-bbox="13.159 17.17 173.683 165.66" viewBox="0 0 200 200" height="200" width="200" xmlns="http://www.w3.org/2000/svg" data-type="shape">
<g>
<path
d="M104.368 19.886l23.062 46.728a4.872 4.872 0 0 0 3.668 2.665l51.567.257c3.996.581 5.591 5.491 2.7 8.309l-37.314 43.608a4.872 4.872 0 0 0-1.401 4.312l17.152 51.359c.683 3.979-3.494 7.014-7.068 5.135l-54.467-24.248a4.873 4.873 0 0 0-4.534 0L45.022 182.26c-3.574 1.879-7.751-1.156-7.068-5.135l15.397-51.359a4.872 4.872 0 0 0-1.401-4.312L14.635 79.203c-2.891-2.818-1.296-7.729 2.7-8.309l51.567-1.615a4.872 4.872 0 0 0 3.668-2.665l23.062-46.728c1.787-3.621 6.949-3.621 8.736 0z">
</path>
</g>
</svg>
</div>
</span></label><label class="RatingsInputItemcomponent551530387__root" role="radio" aria-checked="false" aria-label="Low"><input type="radio" class="RatingsInputItemcomponent551530387__hiddenInput" required="" value="2"
name="comp-l9quycfi3"><span class="RatingsInputItemcomponent551530387__icon" data-testid="ratingsIcon">
<div><svg data-bbox="13.159 17.17 173.683 165.66" viewBox="0 0 200 200" height="200" width="200" xmlns="http://www.w3.org/2000/svg" data-type="shape">
<g>
<path
d="M104.368 19.886l23.062 46.728a4.872 4.872 0 0 0 3.668 2.665l51.567.257c3.996.581 5.591 5.491 2.7 8.309l-37.314 43.608a4.872 4.872 0 0 0-1.401 4.312l17.152 51.359c.683 3.979-3.494 7.014-7.068 5.135l-54.467-24.248a4.873 4.873 0 0 0-4.534 0L45.022 182.26c-3.574 1.879-7.751-1.156-7.068-5.135l15.397-51.359a4.872 4.872 0 0 0-1.401-4.312L14.635 79.203c-2.891-2.818-1.296-7.729 2.7-8.309l51.567-1.615a4.872 4.872 0 0 0 3.668-2.665l23.062-46.728c1.787-3.621 6.949-3.621 8.736 0z">
</path>
</g>
</svg>
</div>
</span></label><label class="RatingsInputItemcomponent551530387__root" role="radio" aria-checked="false" aria-label="Medium"><input type="radio" class="RatingsInputItemcomponent551530387__hiddenInput" required="" value="3"
name="comp-l9quycfi3"><span class="RatingsInputItemcomponent551530387__icon" data-testid="ratingsIcon">
<div><svg data-bbox="13.159 17.17 173.683 165.66" viewBox="0 0 200 200" height="200" width="200" xmlns="http://www.w3.org/2000/svg" data-type="shape">
<g>
<path
d="M104.368 19.886l23.062 46.728a4.872 4.872 0 0 0 3.668 2.665l51.567.257c3.996.581 5.591 5.491 2.7 8.309l-37.314 43.608a4.872 4.872 0 0 0-1.401 4.312l17.152 51.359c.683 3.979-3.494 7.014-7.068 5.135l-54.467-24.248a4.873 4.873 0 0 0-4.534 0L45.022 182.26c-3.574 1.879-7.751-1.156-7.068-5.135l15.397-51.359a4.872 4.872 0 0 0-1.401-4.312L14.635 79.203c-2.891-2.818-1.296-7.729 2.7-8.309l51.567-1.615a4.872 4.872 0 0 0 3.668-2.665l23.062-46.728c1.787-3.621 6.949-3.621 8.736 0z">
</path>
</g>
</svg>
</div>
</span></label><label class="RatingsInputItemcomponent551530387__root" role="radio" aria-checked="false" aria-label="High"><input type="radio" class="RatingsInputItemcomponent551530387__hiddenInput" required="" value="4"
name="comp-l9quycfi3"><span class="RatingsInputItemcomponent551530387__icon" data-testid="ratingsIcon">
<div><svg data-bbox="13.159 17.17 173.683 165.66" viewBox="0 0 200 200" height="200" width="200" xmlns="http://www.w3.org/2000/svg" data-type="shape">
<g>
<path
d="M104.368 19.886l23.062 46.728a4.872 4.872 0 0 0 3.668 2.665l51.567.257c3.996.581 5.591 5.491 2.7 8.309l-37.314 43.608a4.872 4.872 0 0 0-1.401 4.312l17.152 51.359c.683 3.979-3.494 7.014-7.068 5.135l-54.467-24.248a4.873 4.873 0 0 0-4.534 0L45.022 182.26c-3.574 1.879-7.751-1.156-7.068-5.135l15.397-51.359a4.872 4.872 0 0 0-1.401-4.312L14.635 79.203c-2.891-2.818-1.296-7.729 2.7-8.309l51.567-1.615a4.872 4.872 0 0 0 3.668-2.665l23.062-46.728c1.787-3.621 6.949-3.621 8.736 0z">
</path>
</g>
</svg>
</div>
</span></label><label class="RatingsInputItemcomponent551530387__root" role="radio" aria-checked="false" aria-label="Very High"><input type="radio" class="RatingsInputItemcomponent551530387__hiddenInput" required="" value="5"
name="comp-l9quycfi3"><span class="RatingsInputItemcomponent551530387__icon" data-testid="ratingsIcon">
<div><svg data-bbox="13.159 17.17 173.683 165.66" viewBox="0 0 200 200" height="200" width="200" xmlns="http://www.w3.org/2000/svg" data-type="shape">
<g>
<path
d="M104.368 19.886l23.062 46.728a4.872 4.872 0 0 0 3.668 2.665l51.567.257c3.996.581 5.591 5.491 2.7 8.309l-37.314 43.608a4.872 4.872 0 0 0-1.401 4.312l17.152 51.359c.683 3.979-3.494 7.014-7.068 5.135l-54.467-24.248a4.873 4.873 0 0 0-4.534 0L45.022 182.26c-3.574 1.879-7.751-1.156-7.068-5.135l15.397-51.359a4.872 4.872 0 0 0-1.401-4.312L14.635 79.203c-2.891-2.818-1.296-7.729 2.7-8.309l51.567-1.615a4.872 4.872 0 0 0 3.668-2.665l23.062-46.728c1.787-3.621 6.949-3.621 8.736 0z">
</path>
</g>
</svg>
</div>
</span></label></span></div>
<div id="comp-l9qvz88a" data-scope="" data-repeater-items-indexes="" class="_3pTrk _3DMtD">
<fieldset>
<legend class="_2Fzbe">
<div data-testid="groupLabel" class="p9EjK">8 of 8. Are you the decision-maker for your contact center's pre-built banking system integrations?</div>
</legend>
<div class="_2gW6I"><label class="_2za3h"><input type="radio" class="_2h4WF" value="Yes" required="" name="comp-l9qvz88a">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">Yes</div>
</label><label class="_2za3h"><input type="radio" class="_2h4WF" value="No" required="" name="comp-l9qvz88a">
<div class="_1iHqk">
<div class="CEc8Y"></div>
</div>
<div class="_3Z7S9" data-testid="label">No</div>
</label></div>
</fieldset>
</div>
<div id="comp-l9quycg11" data-scope="" data-repeater-items-indexes="" class="_2Hij5 _3bcaz" data-testid="richTextElement">
<h6 class="font_6" style="font-size:17px; line-height:1.4em;"><span style="font-size:19px;"><span style="font-family:open sans,sans-serif;"><span style="font-weight:normal;"><span style="font-style:normal;"><span
style="letter-spacing:0em;"><span style="font-size:19px;"><span style="font-weight:normal;"><span style="font-style:normal;"><span style="letter-spacing:0em;"><span class="color_15"><span style="font-size:17px;"><span
style="font-weight:bold;">Our sponsor, Vonage, can help drive business efficiency with pre-built integrations between your banking systems and contact center. To learn how, schedule a 15-min time slot for a Discovery
Call.<br>
<br> (Please choose a date and time between: tomorrow – 2 weeks out, Monday – Friday, 9AM – 5PM)</span></span></span></span></span></span></span></span></span></span></span></span></h6>
</div>
<div id="comp-l9quycg23" class="_2awB6 _34tZ-" data-scope="" data-repeater-items-indexes="">
<div data-testid="wrapper" class="_1HyVs"><label style="--labelDisplay:none" for="input_comp-l9quycg23" class="_11Mfr"></label>
<div class="TUQC6"><input type="text" id="input_comp-l9quycg23" class="_2z5nc has-custom-focus" value="" placeholder="Select a date" required=""><svg viewBox="0 0 16 15">
<path d="M16 0H0v15h16zm-1 14H1V4h14zM1 3V1h14v2z"></path>
<path d="M3 6h2v2H3zm4 0h2v2H7zm4 0h2v2h-2zm0 4h2v2h-2zm-4 0h2v2H7zm-4 0h2v2H3z"></path>
</svg></div>
</div>
</div>
<div id="comp-l9quycgd" data-scope="" data-repeater-items-indexes="" class="TimePicker3564756397__root">
<div class="TimePicker3564756397__wrapper">
<div data-testid="timepicker-dropdown" aria-label="Time Picker" class="TimePickerDropdown1277584979__controller TimePicker3564756397__controller"><select id="input_comp-l9quycgd" required="">
<option selected="" value="" disabled="" class="TimePickerDropdown1277584979__dummyOption"></option>
<option value="09:00">09:00</option>
<option value="09:30">09:30</option>
<option value="10:00">10:00</option>
<option value="10:30">10:30</option>
<option value="11:00">11:00</option>
<option value="11:30">11:30</option>
<option value="12:00">12:00</option>
<option value="12:30">12:30</option>
<option value="13:00">13:00</option>
<option value="13:30">13:30</option>
<option value="14:00">14:00</option>
<option value="14:30">14:30</option>
<option value="15:00">15:00</option>
<option value="15:30">15:30</option>
<option value="16:00">16:00</option>
<option value="16:30">16:30</option>
</select><span class="TimePickerDropdown1277584979__placeholder">Eastern time</span><svg fill="currentColor" width="9" height="9" viewBox="0 0 8 5">
<path d="M4 3.2L.7 0 0 .8l4 4 4-4-.8-.8z"></path>
</svg></div>
</div>
</div>
<div id="comp-l9quycgm1" data-scope="" data-repeater-items-indexes="" class="_2dBhC _2nVk2 _65cjg"><label for="input_comp-l9quycgm1" class="aHD7c">Which areas of contact center would you like the Vonage Specialist to focus on? (The goal is to
make the Advisory Call most beneficial for you)</label>
<div class="XRJUI"><input type="text" name="which-areas of contact center would you like the vonage specialist to focus on? (the goal is to make the advisory call most beneficial for you)" id="input_comp-l9quycgm1"
class="_1SOvY has-custom-focus" value="" placeholder="Your answer " required="" aria-required="true"></div>
</div>
<div id="comp-l9quycgq1" data-scope="" data-repeater-items-indexes="" class="_2Hij5 _3bcaz" data-testid="richTextElement">
<h6 class="font_6" style="font-size:17px; line-height:1.4em;"><span style="color:#000000;"><span style="font-family:open sans,sans-serif;"><span style="font-size:19px;"><span style="font-weight:normal;"><span style="font-style:normal;"><span
style="letter-spacing:0em;"><span style="font-size:19px;"><span style="font-weight:normal;"><span style="font-style:normal;"><span style="letter-spacing:0em;"><span style="font-size:17px;"><span style="font-weight:bold;">Thank
you for your time!<br>
<br> I know I can count on you to join the call, so I am going to go ahead and dispatch your $249 Airpods Pro right away. Please confirm your contact details to ensure that the Airpods reaches
you.</span></span></span></span></span></span></span></span></span></span></span></span></h6>
</div>
<div id="comp-l9quycgr2" data-scope="" data-repeater-items-indexes="" class="_2dBhC _65cjg">
<div class="XRJUI"><input type="text" name="name" id="input_comp-l9quycgr2" class="_1SOvY has-custom-focus" value="" placeholder="Name" required="" aria-required="true" aria-label="Name"></div>
</div>
<div id="comp-l9quycgu1" data-scope="" data-repeater-items-indexes="" class="_2dBhC _65cjg">
<div class="XRJUI"><input type="text" name="company-name" id="input_comp-l9quycgu1" class="_1SOvY has-custom-focus" value="" placeholder="Company Name" required="" aria-required="true" aria-label="Company Name"></div>
</div>
<div id="comp-l9quych0" data-scope="" data-repeater-items-indexes="" class="_2dBhC _65cjg">
<div class="XRJUI"><input type="text" name="email" id="input_comp-l9quych0" class="_1SOvY has-custom-focus" value="" placeholder="Email" required="" aria-required="true" aria-label="Email"></div>
</div>
<div id="comp-larxn7ns" data-scope="" data-repeater-items-indexes="" class="_2dBhC _65cjg">
<div class="XRJUI"><input type="text" name="address" id="input_comp-larxn7ns" class="_1SOvY has-custom-focus" value="" placeholder="Address" required="" aria-required="true" maxlength="250" aria-label="Address"></div>
</div>
<div id="comp-l9quych31" data-scope="" data-repeater-items-indexes="" class="_2dBhC _65cjg">
<div class="XRJUI"><input type="text" name="phone-number" id="input_comp-l9quych31" class="_1SOvY has-custom-focus" value="" placeholder="Phone Number" required="" aria-required="true" aria-label="Phone Number"></div>
</div>
<div id="comp-l9quych7" data-scope="" data-repeater-items-indexes="" class="_2Hij5 _3bcaz" data-testid="richTextElement">
<h6 class="font_6" style="font-size:17px; line-height:1.4em;"><span class="color_15"><span style="font-size:19px;"><span style="font-family:avenir-lt-w01_35-light1475496;"><span style="font-weight:normal;"><span
style="font-style:normal;"><span style="letter-spacing:0em;"><span style="font-size:19px;"><span style="font-family:avenir-lt-w01_35-light1475496;"><span style="font-weight:normal;"><span style="font-style:normal;"><span
style="letter-spacing:0em;"><span style="font-family:helvetica-w01-roman,helvetica-w02-roman,helvetica-lt-w10-roman,sans-serif;"><span
style="font-size:17px;">I</span></span></span></span></span></span></span></span></span></span></span></span><span style="font-size:17px;"><span style="font-family:open sans,sans-serif;"><span
style="font-weight:normal;"><span style="font-style:normal;"><span style="letter-spacing:0em;"><span style="font-weight:normal;"><span style="font-style:normal;"><span style="letter-spacing:0em;">f you need help or have any queries,
call Adept Panels on +1 (408) 826-8303 or email <a data-auto-recognition="true" href="mailto:rewards@adeptpanels.com">rewards@adeptpanels.com</a></span></span></span></span></span></span></span></span></span></h6>
</div>
<div data-scope="" data-repeater-items-indexes="" class="_2UgQw" id="comp-l9quych8" aria-disabled="false"><button aria-disabled="false" data-testid="buttonElement" class="_1fbEI"><span class="_1Qjd7">Send me my Reward!</span></button></div>
<div id="comp-l9sjf8lu" data-scope="" data-repeater-items-indexes="" class="_1Q9if _3bcaz" data-testid="richTextElement">
<p class="font_8" style="font-size:14px; text-align:center; line-height:1.4em;"><span style="color:#1D67CD;"><span style="font-family:avenir-lt-w01_35-light1475496,avenir-lt-w05_35-light,sans-serif;"><span style="font-size:14px;">Thanks for
submitting!</span></span></span></p>
</div>
<div id="comp-l9quychf1" data-scope="" data-repeater-items-indexes="" class="_2Hij5 _3bcaz" data-testid="richTextElement">
<p class="font_8" style="line-height:1.4em; font-size:15px;"><span style="font-size:15px;"><span style="font-family:avenir-lt-w01_35-light1475496;"><span style="font-weight:normal;"><span style="font-style:normal;"><span><span
style="color:rgb(0, 0, 0);"><span style="letter-spacing:0em;">By clicking on the button Above, you explicitly agree to comply with the Terms & Conditions laid out below and our Privacy
Policy </span></span></span></span></span></span></span></p>
<p class="font_8" style="line-height:1.4em; font-size:15px;"><span style="font-size:15px;"><span style="font-family:avenir-lt-w01_35-light1475496;"><span style="font-weight:normal;"><span style="font-style:normal;"><span><span
style="color:rgb(0, 0, 0);"><span style="letter-spacing:0em;"><span class="wixGuard"></span></span></span></span></span></span></span></span></p>
<p class="font_8" style="line-height:1.4em; font-size:15px;"><span style="font-size:15px;"><span style="font-family:avenir-lt-w01_35-light1475496;"><span style="font-weight:normal;"><span style="font-style:normal;"><span><span
style="color:rgb(0, 0, 0);"><span style="letter-spacing:0em;">Terms & Conditions </span></span></span></span></span></span></span></p>
<ol class="font_8" style="font-size:15px;">
<li>
<p class="font_8" style="line-height:1.4em; font-size:15px;"><span style="font-size:15px;"><span style="font-family:avenir-lt-w01_35-light1475496;"><span style="font-weight:normal;"><span style="font-style:normal;"><span><span
style="color:rgb(0, 0, 0);"><span style="letter-spacing:0em;">Discovery Call opportunity and reward offered strictly by invitation and to the addressed recipients; this survey may not be forwarded to other individuals under
any circumstances. </span></span></span></span></span></span></span></p>
</li>
<li>
<p class="font_8" style="line-height:1.4em; font-size:15px;"><span style="font-size:15px;"><span style="font-family:avenir-lt-w01_35-light1475496;"><span style="font-weight:normal;"><span style="font-style:normal;"><span><span
style="color:rgb(0, 0, 0);"><span style="letter-spacing:0em;">Only decision-makers for their organization’s Contact Center related matters are eligible for the reward. </span></span></span></span></span></span></span>
</p>
</li>
<li>
<p class="font_8" style="line-height:1.4em; font-size:15px;"><span style="font-size:15px;"><span style="font-family:avenir-lt-w01_35-light1475496;"><span style="font-weight:normal;"><span style="font-style:normal;"><span><span
style="color:rgb(0, 0, 0);"><span style="letter-spacing:0em;">Reward is typically dispatched within 1 business day after survey completion, respondent authentication, and intent
confirmation. </span></span></span></span></span></span></span></p>
</li>
<li>
<p class="font_8" style="line-height:1.4em; font-size:15px;"><span style="font-size:15px;"><span style="font-family:avenir-lt-w01_35-light1475496;"><span style="font-weight:normal;"><span style="font-style:normal;"><span><span
style="color:rgb(0, 0, 0);"><span style="letter-spacing:0em;">Your work email ID is mandatory for confirmation purposes. </span></span></span></span></span></span></span></p>
</li>
<li>
<p class="font_8" style="line-height:1.4em; font-size:15px;"><span style="font-size:15px;"><span style="font-family:avenir-lt-w01_35-light1475496;"><span style="font-weight:normal;"><span style="font-style:normal;"><span><span
style="color:rgb(0, 0, 0);"><span style="letter-spacing:0em;">Your contact information may be used for confirming reward logistics, future promotional campaigns, and ongoing communications with Adept Panels and its’
affiliates. By clicking on the button above, you opt-in for all such communications. </span></span></span></span></span></span></span></p>
</li>
<li>
<p class="font_8" style="line-height:1.4em; font-size:15px;"><span style="font-size:15px;"><span style="font-family:avenir-lt-w01_35-light1475496;"><span style="font-weight:normal;"><span style="font-style:normal;"><span><span
style="color:rgb(0, 0, 0);"><span style="letter-spacing:0em;">Shortly after you complete your survey, we will reach out to you in order to confirm your logistics and authenticate your intent. We do this to ensure the highest
standards of identity protection. Adept Panels expends considerable effort and resources in engaging with, qualifying, and rewarding genuine survey respondents on behalf of sponsors. In the event that you remain
non-responsive/ elusive to authentication calls and emails, Adept Panels reserves the right to withhold your reward and disqualify you from future campaigns. </span></span></span></span></span></span></span></p>
</li>
<li>
<p class="font_8" style="line-height:1.4em; font-size:15px;"><span style="font-size:15px;"><span style="font-family:avenir-lt-w01_35-light1475496;"><span style="font-weight:normal;"><span style="font-style:normal;"><span><span
style="color:rgb(0, 0, 0);"><span style="letter-spacing:0em;">You consent to being identified as a survey respondent in Adept Panels (and its affiliates’) promotional
campaigns </span></span></span></span></span></span></span></p>
</li>
<li>
<p class="font_8" style="line-height:1.4em; font-size:15px;"><span style="font-size:15px;"><span style="font-family:avenir-lt-w01_35-light1475496;"><span style="font-weight:normal;"><span style="font-style:normal;"><span><span
style="color:rgb(0, 0, 0);"><span style="letter-spacing:0em;">Only genuinely interested respondents may sign up for the discovery meeting with sponsors; Adept Panels reserves the right to disqualify respondents with malafide
intentions at its sole discretion. </span></span></span></span></span></span></span></p>
</li>
</ol>
</div>
</div>
</div>
</form>Text Content
Skip to Main Content
PRODUCT
SOLUTION
ABOUT
"Vonage supports its channel partner, Adept Panels, in reaching out to FinTech
Leaders with exclusive offers."
Andrew Frey
(Sr. Director, Business Development)
Join 25,000+ survey responders
Dan Ernstberger
Head of Customer Experience
Paychex, Inc.
Christopher Mitchell
Vice President
Bain Capital, LP
Claire Rutkowski
Chief Information Officer
Bentley Systems
BEST PRACTICES IN BANKING SYSTEMS & CONTACT CENTERS
1 of 8. Which Fintech system does your organization use?
Jack Henry
Finastra
FIS
Fiserv
2 of 8. Which Financial Data API platform does your organization use?
Plaid
Finicity
Flinks
Nordigen
3 of 8. Which of the following features does your current Financial Data API
platform offer? (Select all that apply)
Deposit/ Lending Integration
Document/ Ledger Integration
Payment/ Point of Sale Integration
CRM Integration
Professional Services
4 of 8. Which contact center solution does your financial institution currently
use?
Genesys
Avaya
Cisco
Five9
5 of 8. Does your current contact center solution have real-time integration
with your FinTech system?
Yes
No
6 of 8. How many contact center agents does your organization currently have?
100+
25 to 99
10 to 24
I don’t know the number of agents
7 OF 8. ON A SCALE OF 1-5, HOW IMPORTANT IS IT TO YOUR FRONT-OFFICE STAFF TO
HAVE REAL-TIME ACCESS TO CLIENT RECORDS FOR HIGH-TOUCH ASSISTANCE.
Very LowLowMediumHighVery High
8 of 8. Are you the decision-maker for your contact center's pre-built banking
system integrations?
Yes
No
OUR SPONSOR, VONAGE, CAN HELP DRIVE BUSINESS EFFICIENCY WITH PRE-BUILT
INTEGRATIONS BETWEEN YOUR BANKING SYSTEMS AND CONTACT CENTER. TO LEARN HOW,
SCHEDULE A 15-MIN TIME SLOT FOR A DISCOVERY CALL.
(PLEASE CHOOSE A DATE AND TIME BETWEEN: TOMORROW – 2 WEEKS OUT, MONDAY – FRIDAY,
9AM – 5PM)
09:0009:3010:0010:3011:0011:3012:0012:3013:0013:3014:0014:3015:0015:3016:0016:30Eastern
time
Which areas of contact center would you like the Vonage Specialist to focus on?
(The goal is to make the Advisory Call most beneficial for you)
THANK YOU FOR YOUR TIME!
I KNOW I CAN COUNT ON YOU TO JOIN THE CALL, SO I AM GOING TO GO AHEAD AND
DISPATCH YOUR $249 AIRPODS PRO RIGHT AWAY. PLEASE CONFIRM YOUR CONTACT DETAILS
TO ENSURE THAT THE AIRPODS REACHES YOU.
IF YOU NEED HELP OR HAVE ANY QUERIES, CALL ADEPT PANELS ON +1 (408) 826-8303 OR
EMAIL REWARDS@ADEPTPANELS.COM
Send me my Reward!
Thanks for submitting!
By clicking on the button Above, you explicitly agree to comply with the Terms &
Conditions laid out below and our Privacy Policy
Terms & Conditions
1. Discovery Call opportunity and reward offered strictly by invitation and to
the addressed recipients; this survey may not be forwarded to other
individuals under any circumstances.
2. Only decision-makers for their organization’s Contact Center related matters
are eligible for the reward.
3. Reward is typically dispatched within 1 business day after survey
completion, respondent authentication, and intent confirmation.
4. Your work email ID is mandatory for confirmation purposes.
5. Your contact information may be used for confirming reward logistics, future
promotional campaigns, and ongoing communications with Adept Panels and its’
affiliates. By clicking on the button above, you opt-in for all such
communications.
6. Shortly after you complete your survey, we will reach out to you in order to
confirm your logistics and authenticate your intent. We do this to ensure
the highest standards of identity protection. Adept Panels expends
considerable effort and resources in engaging with, qualifying, and
rewarding genuine survey respondents on behalf of sponsors. In the event
that you remain non-responsive/ elusive to authentication calls and emails,
Adept Panels reserves the right to withhold your reward and disqualify you
from future campaigns.
7. You consent to being identified as a survey respondent in Adept Panels (and
its affiliates’) promotional campaigns
8. Only genuinely interested respondents may sign up for the discovery meeting
with sponsors; Adept Panels reserves the right to disqualify respondents
with malafide intentions at its sole discretion.