Submitted URL: https://helpdesk.csc.vic.edu.au/
Effective URL: https://helpdesk.csc.vic.edu.au/support/home
Submission: On May 29 via automatic, source certstream-suspicious — Scanned from AU

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 21 HTTP transactions. The main IP is 54.253.181.144, located in Sydney, Australia and belongs to AMAZON-02, US. The main domain is helpdesk.csc.vic.edu.au.
TLS certificate: Issued by R3 on May 28th 2023. Valid for: 3 months.
This is the only time helpdesk.csc.vic.edu.au was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 54.253.181.144 16509 (AMAZON-02)
1 74.125.200.95 15169 (GOOGLE)
3 74.125.130.94 15169 (GOOGLE)
1 52.95.132.71 16509 (AMAZON-02)
1 13.33.33.17 16509 (AMAZON-02)
2 18.155.68.120 16509 (AMAZON-02)
1 13.33.33.27 16509 (AMAZON-02)
2 184.73.108.31 14618 (AMAZON-AES)
21 8
Apex Domain
Subdomains
Transfer
11 csc.vic.edu.au
helpdesk.csc.vic.edu.au
1 MB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 1222
heapanalytics.com — Cisco Umbrella Rank: 1114
36 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 32928
cdn.freshdev.io — Cisco Umbrella Rank: 44011
25 KB
3 gstatic.com
fonts.gstatic.com
39 KB
1 amazonaws.com
s3.ap-southeast-2.amazonaws.com — Cisco Umbrella Rank: 32776
3 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 35
1 KB
21 6
Domain Requested by
11 helpdesk.csc.vic.edu.au 1 redirects helpdesk.csc.vic.edu.au
3 fonts.gstatic.com fonts.googleapis.com
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io helpdesk.csc.vic.edu.au
1 s3.ap-southeast-2.amazonaws.com helpdesk.csc.vic.edu.au
1 fonts.googleapis.com helpdesk.csc.vic.edu.au
21 8

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
helpdesk.csc.vic.edu.au
R3
2023-05-28 -
2023-08-26
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-05-08 -
2023-07-31
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-05-08 -
2023-07-31
3 months crt.sh
*.s3-ap-southeast-2.amazonaws.com
Amazon RSA 2048 M01
2023-04-11 -
2024-02-07
10 months crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-03-01 -
2023-10-12
7 months crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M02
2023-02-21 -
2023-08-27
6 months crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2022-12-09 -
2024-01-07
a year crt.sh

This page contains 2 frames:

Primary Page: https://helpdesk.csc.vic.edu.au/support/home
Frame ID: 5BABF2A1275DCD44A658EFC9A5EB31E2
Requests: 17 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 2776AEB71E1394FEBC45D00A77D922ED
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Support : Castlemaine Secondary College

Page URL History Show full URLs

  1. https://helpdesk.csc.vic.edu.au/ HTTP 302
    https://helpdesk.csc.vic.edu.au/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

21
Requests

100 %
HTTPS

0 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1467 kB
Transfer

2577 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.csc.vic.edu.au/ HTTP 302
    https://helpdesk.csc.vic.edu.au/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

21 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
helpdesk.csc.vic.edu.au/support/
Redirect Chain
  • https://helpdesk.csc.vic.edu.au/
  • https://helpdesk.csc.vic.edu.au/support/home
22 KB
7 KB
Document
General
Full URL
https://helpdesk.csc.vic.edu.au/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.253.181.144 Sydney, Australia, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-253-181-144.ap-southeast-2.compute.amazonaws.com
Software
fwe /
Resource Hash
dcb2e7447e712d9006b699874f71557f887bb46ef0c7371c970e567dcdd18b05
Security Headers
Name Value
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X-Content-Type-Options nosniff
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Request headers

Upgrade-Insecure-Requests
1
User-Agent
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accept-language
en-AU,en;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Mon, 29 May 2023 00:33:06 GMT
etag
W/"900acfc105789684747a22a805068d96"
nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
56
x-fw-ratelimiting-managed
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x-ratelimit-limit
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x-ratelimit-remaining
299 199
x-ratelimit-reset
290523003406
x-ratelimit-total
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x-ratelimit-used-currentrequest
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x-request-id
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x-trace-id
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x-xss-protection
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Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Mon, 29 May 2023 00:33:06 GMT
expires
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location
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nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
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server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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x-envoy-upstream-service-time
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x-frame-options
SAMEORIGIN
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x-trace-id
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x-xss-protection
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theme.css
helpdesk.csc.vic.edu.au/assets/cdn/portal/styles/
1 MB
117 KB
Stylesheet
General
Full URL
https://helpdesk.csc.vic.edu.au/assets/cdn/portal/styles/theme.css
Requested by
Host: helpdesk.csc.vic.edu.au
URL: https://helpdesk.csc.vic.edu.au/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.253.181.144 Sydney, Australia, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-253-181-144.ap-southeast-2.compute.amazonaws.com
Software
fwe /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://helpdesk.csc.vic.edu.au/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Mon, 29 May 2023 00:33:06 GMT
content-security-policy
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date
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Response headers

date
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date
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helpdesk.csc.vic.edu.au/assets/cdn/portal/scripts/
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General
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Requested by
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Software
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Response headers

date
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content-security-policy
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content-type
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cache-control
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integrations.js
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Software
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date
Mon, 29 May 2023 00:33:07 GMT
content-security-policy
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Name Value
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Request headers

Referer
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
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User-Agent
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Response headers

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x-content-type-options
nosniff
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server
sffe
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same-origin; report-to="apps-themes"
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Request headers

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User-Agent
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Response headers

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x-content-type-options
nosniff
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x-xss-protection
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server
sffe
cross-origin-opener-policy
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Server
184.73.108.31 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-184-73-108-31.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 29 May 2023 00:33:11 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 boolean| credentialless object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

4 Cookies

Domain/Path Name / Value
helpdesk.csc.vic.edu.au/ Name: _x_w
Value: 1
helpdesk.csc.vic.edu.au/ Name: _x_m
Value: x_c
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%228773496616271481%22%2C%22pageviewId%22%3A%228652896778662016%22%2C%22sessionId%22%3A%227641790511123765%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Fhelpdesk.csc.vic.edu.au%2F%22%2C%22ts%22%3A1685320390273%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
helpdesk.csc.vic.edu.au
s3.ap-southeast-2.amazonaws.com
static.freshdev.io
13.33.33.17
13.33.33.27
18.155.68.120
184.73.108.31
52.95.132.71
54.253.181.144
74.125.130.94
74.125.200.95
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
0b3fb6d6d518bf059bf6d35067575c8667f4493b4bc37abe22bc1279c3ef474c
37262f106fb6114160b6ab1e1eb2e5334848259a59de7385e36220b14ee000c4
417fe8eb06f84d26e0f5ae5901bd1434f83baa38c18a5cd4110ec7adad463446
4c6091f24d56a8484e5e69913893a9c03771712f1743438a745e6fff1f7db018
7348a2eb48c9a681d6178433394c7037144d85b57ee33a11339d3a33fa1001a4
7504c8aa90c18d135d102ab48ada18a10a04fb7b3cb524baf61e2248bb89779c
778d8a2c04edc145fb12eeb2252ca9de4d15f9e36a29b34ba70e561f02326b4c
7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64
8346a32ea6b5b6e17338ed1254f3dcaa464962aeed7462e84474d99c22806ed8
8b774c93d9be1321fca989e1e35025ed2c15bc2fd88f8611354b0bceef78d54c
95fb92dfbae8c2d4e9750870d2e6767f1275665ce43b0253f96a942f530cb8c4
a2cb57f82bf296c14782f0ab573e20f91c94851b94d942cba5feec4111293a6e
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
bc9a16cd945457ad9463cdaed95129b01c589466978dfee3d019d9c604b2171a
c124c88ca4fcb4336e97617647ef0d32441329371120c8eabaea0fea226560b0
c9556946153ff9272046871bd9303a00fed5ee409d9f43f9447de610a97eb816
dcb2e7447e712d9006b699874f71557f887bb46ef0c7371c970e567dcdd18b05
dd34bf6abc67910ed321d4dfbd7473760dbd9e002f945bb99c0d4a1618547e7f
e6196111671134c7353333123f50be2cf72bf1983ce0cdf487129dc855f7cf95