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 * About Us


AFFORDABLE REPAIR PLANS FOR


DUQUESNE LIGHT COMPANY CUSTOMERS

About Duquesne Light Company and HomeServe

Home emergency repairs can be expensive and time-consuming. Duquesne Light
Company has partnered with HomeServe to help eligible customers be prepared and
have the best possible service in the case of such a breakdown. With a repair
plan from HomeServe, you can get access to our 24/7 hotline where you can
schedule a repair for the major systems in and around your home.

Why Choose HomeServe?

 * $0 deductible
 * Local, licensed and insured technicians
 * 24/7 repair hotline


IN-HOME ELECTRIC REPAIR PROGRAM

Power failures or faulty wiring and electrical components can cause power
outages. Stay grounded against costs with a home service repair plan

Learn more

THIS PLAN INCLUDES

 * Unlimited annual benefit amount
 * Unlimited service calls (Unlimited per call)
 * 30-day wait period with a money-back guarantee
 * One-year guarantee on all covered repairs

See eligibility requirements, exclusions, and other terms
$3.99/mo.
Add To Cart Proceed To Checkout
Terms & Conditions


WATER LINE REPLACEMENT PROGRAM

Age, corrosion or ground shifting can damage the line that brings fresh water to
your home. A water line replacement program helps provide protection against
expensive repair bills.

Learn more

THIS PLAN INCLUDES

 * Unlimited annual benefit amount
 * Multiple service calls up to annual benefit
 * 30-day wait period with a money-back guarantee
 * One-year guarantee on all covered repairs

See eligibility requirements, exclusions, and other terms
$4.99/mo.
Add To Cart Proceed To Checkout
Terms & Conditions


SEWER LINE REPAIR PROGRAM

Your home’s sewer/septic line can clog or break due to invasive tree roots or
shifting soil. Help keep what’s underground covered with a home service plan.

Learn more

THIS PLAN INCLUDES

 * Unlimited annual benefit amount
 * Unlimited service calls ($7,500 per call)
 * 30-day wait period with a money-back guarantee
 * One-year guarantee on all covered repairs

See eligibility requirements, exclusions, and other terms
$4.99/mo.
Add To Cart Proceed To Checkout
Terms & Conditions


IN-HOME PLUMBING REPAIR PROGRAM

Plumbing and drainage problems can be complicated and expensive to fix. Help
protect yourself against the high cost of repairs with a home service repair
plan.

Learn more

THIS PLAN INCLUDES

 * $1,500 annual benefit amount
 * Multiple service calls up to annual benefit
 * 30-day wait period with a money-back guarantee
 * One-year guarantee on all covered repairs

See eligibility requirements, exclusions, and other terms
$7.95/mo.
Add To Cart Proceed To Checkout
Terms & Conditions


INTERIOR ELECTRICAL PLUS EV CHARGER PROTECTION

This plan covers your interior electrical line and your plug-in electrical
vehicle (PEV) home charger. Help protect yourself against the high cost of home
repairs with a home service repair plan.

Learn more

THIS PLAN INCLUDES

 * $3,000 annual benefit amount
 * EV Charger: 1 service calls ($500 per call)
 * Interior Electric Line: Multiple service calls up to annual benefit
 * 30-day wait period with a money-back guarantee
 * One-year guarantee on all covered repairs

See eligibility requirements, exclusions, and other terms
$9.99/mo.
Add To Cart Proceed To Checkout
Terms & Conditions


TECH PROTECTION ESSENTIAL

Coverage for: Flat screen televisions ($1,500 claim per service call), Personal
computers ($1,500 claim per service call), Tablet computers ($1,000 claim per
service call). Up to $3,000 combined device annual benefit amount.

Learn more

THIS PLAN INCLUDES

 * $3,000 annual benefit amount
 * Personal Computers: Multiple service calls up to annual benefit
 * Tablet Computers: Multiple service calls up to annual benefit
 * Flat Screen Televisions: Multiple service calls up to annual benefit
 * 30-day wait period with a money-back guarantee
 * $100 deductible

See eligibility requirements, exclusions, and other terms
$11.99/mo.
Add To Cart Proceed To Checkout
Terms & Conditions


TECH PROTECTION PREMIER

Coverage for: Cell phones ($1,000 per service call), Flat screen televisions
($1,500 claim per service call), Personal computers ($1,500 claim per service
call), Tablet computers ($1,000 claim per service call). Up to $3,000 combined
device annual benefit amount.

Learn more

THIS PLAN INCLUDES

 * $3,000 annual benefit amount
 * Cell Phones: Multiple service calls up to annual benefit
 * Personal Computers: Multiple service calls up to annual benefit
 * Tablet Computers: Multiple service calls up to annual benefit
 * Flat Screen Televisions: Multiple service calls up to annual benefit
 * 30-day wait period with a money-back guarantee
 * $100 deductible

See eligibility requirements, exclusions, and other terms
$17.99/mo.
Add To Cart Proceed To Checkout
Terms & Conditions


COOLING REPAIR PROGRAM

You rely on air conditioning to keep your home comfortable and humidity free.
Help protect yourself from the cost and hassle of emergency repairs with a home
service plan.

Learn more

THIS PLAN INCLUDES

 * Unlimited annual benefit amount
 * Unlimited service calls (Unlimited per call)
 * 30-day wait period with a money-back guarantee
 * One-year guarantee on all covered repairs

See eligibility requirements, exclusions, and other terms
$4.95/mo.
Add To Cart Proceed To Checkout
Terms & Conditions


EXTERIOR ELECTRICAL LINE COVERAGE

Your home's exterior electrical components can short circuit without warning.
Help lighten your load against exterior electrical wiring breakdowns with an
exterior electrical home warranty plan.

Learn more

THIS PLAN INCLUDES

 * $3,000 annual benefit amount
 * Multiple service calls up to annual benefit
 * 30-day wait period with a money-back guarantee
 * One-year guarantee on all covered repairs

See eligibility requirements, exclusions, and other terms
$4.99/mo.
Add To Cart Proceed To Checkout
Terms & Conditions


IN-HOME GAS LINE REPAIR PROGRAM

Your interior gas line is your responsibility as the homeowner. If you were
unfortunate enough to suffer a gas line breakdown, it would be up to you to find
a contractor and get it repaired Note: If you suspect that you have a broken
cracked or leaking gas pipe, you should call your gas company immediately.

Learn more

THIS PLAN INCLUDES

 * Unlimited annual benefit amount
 * Unlimited service calls ($1,000 per call)
 * 30-day wait period with a money-back guarantee
 * One-year guarantee on all covered repairs

See eligibility requirements, exclusions, and other terms
$2.99/mo.
Add To Cart Proceed To Checkout
Terms & Conditions


HEATING REPAIR PROGRAM

Make sure you don't get left out in the cold if your heating system breaks down
in winter. Stay warm with a home service plan from HomeServe.

Learn more

THIS PLAN INCLUDES

 * Unlimited annual benefit amount
 * Unlimited service calls (Unlimited per call)
 * 30-day wait period with a money-back guarantee
 * One-year guarantee on all covered repairs
 * $25 deductible

See eligibility requirements, exclusions, and other terms
$4.95/mo.
Add To Cart Proceed To Checkout
Terms & Conditions


WATER HEATER REPAIR AND REPLACEMENT PROGRAM

Problems with your water heater can be a major inconvenience. Stay in hot water
with a home service plan and get protection help from the high cost of repairs.

Learn more

THIS PLAN INCLUDES

 * $1,000 annual benefit amount
 * Multiple service calls up to annual benefit
 * 30-day wait period with a money-back guarantee
 * 90-day wait applies for water heater replacement
 * One-year guarantee on all covered repairs

See eligibility requirements, exclusions, and other terms
$6.95/mo.
Add To Cart Proceed To Checkout
Terms & Conditions


SURGE HOME ELECTRONICS LOSS PROTECTION ($1,000 COVERAGE)

Severe lightning strikes can cause surges that go along your main electrical
line into your home destroying major appliances including refrigerators,
dishwashers, and washing machines, leaving you responsible for the repair cost.

Learn more

THIS PLAN INCLUDES

 * $1,000 annual benefit amount
 * Multiple service calls up to annual benefit
 * 30-day wait period with a money-back guarantee

See eligibility requirements, exclusions, and other terms
$3.95/mo.
Add To Cart Proceed To Checkout
Terms & Conditions


FREQUENTLY ASKED QUESTIONS

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund;
cancellations after the first 30 days will result in a pro rata refund less any
claims paid (where applicable). Most basic homeowners insurance policies do not
cover repair or replacement due to normal wear and tear of these components. If
you find you have similar protection, you can cancel and receive a refund of
your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are
guaranteed against defects in materials and workmanship for one year.
DLC Above Ground Electric Service
Basically, DLC maintains the wire that delivers electricity from the utility
pole on your street to your home and the meter that measures your power usage.
It is also important to note that while DLC maintains the service-drop wire, the
customer is responsible for having any vines or tree branches pruned or removed
from the service-drop area that may interfere with your electric service. For
your personal safety and the safety of those you may hire, qualified line
clearance tree professionals must be used to remove any vegetation around
energized wires.


1. Service Drop - While DLC maintains the service-drop wire, you are responsible
for pruning or removing any tree branches or vegetation that may interfere with
your electric service.

2. Point of Attachment - We provide the anchor - known as a "one point" - that
attaches the service drop to the home.

3. Weatherhead and Service Entrance Cable - You are responsible for the
weatherhead and the wire that runs along the outside of your home into the
meter, as well as from the meter to your service panel or fuse box. The
weatherhead protects the service entrance cable from weather conditions.

4. Meter Base - The metal box that houses the meter is the customer's
responsibility.

5. Meter - DLC owns and maintains the meter.

6. Service Panel or Fuse Box - You are responsible for the box, the circuit
breaker or fuses, and all of the wiring inside the home.


HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices
located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent
company separate from Duquesne Light Company and offers this optional service
plan as an authorized representative of the contract providers as stated under
each specific product offering. This does not impact your utility service.

Back to Top Back to Top

HomeServe is an independent company separate from your local utility or
community.


 * Privacy Policy
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 * Manage Cookies
 * Do Not Sell or Share My Personal Information

HOMESERVE®, the HOMESERVE Design® and HOMESERVE USA® are trademarks of HomeServe
PLC. All third party entity names and logos are trademarks or registered
trademarks of their respective holders.

Corporate office: 601 Merritt 7, Norwalk, CT 06851

© Copyright 2023 HomeServe USA. All rights reserved


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