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Submission: On July 24 via manual from US — Scanned from DE
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CDK GlobalCDK Global company logo Who We Serve Auto Dealerships Original Equipment Manufacturers Independent Software Vendors Heavy Truck Friction Points Study 2024 In our latest Friction Points study, we uncover where the industry has improved and what still creates friction for customers. Explore More Details How We Help End Sales Exhaustion for Your Customers Front Office Fix the Lack of Trust That's Hurting Profits Fixed Operations Target What's Holding Back Business Growth Back Office Guard Against Connection and Security Failure Infrastructure Thinking About Your Success Make more informed decisions by learning from our experience Explore Insights What We Offer Dealership Xperience Platform Digital Retail Customer Relationship Management Finance & Insurance Dealer Management System Fixed Operations Network & Communication Services Intelligence Unified Solution Portal Who We Are About Us For 50 years, CDK Global has been empowering dealers with the tools and technology they need Join CDK As a global leader in the field, we're always looking for the best and brightest to keep us on track Contacts Mon-Fri, 7:00 a.m.-10:00 p.m. ET 866.668.5394 Billing Questions billing.info@cdk.com Resources Insights Training Media Center Customer Stories Support Login LoginSupport CREATING CONNECTIONS THAT MOVE AUTOMOTIVE RETAIL Trusted by nearly 15,000 dealer locations, CDK Global connects you to world-class dealership software solutions that work together to help you reach your potential. Watch Video HOW WE HELP HOW WE HELP Front Office Fixed Operations Back Office Infrastructure Watch Video Watch Video Watch Video Watch Video THINKING ABOUT YOUR SUCCESS DOES YOUR STAFF KNOW THEIR STUFF WHEN IT COMES TO SELLING EVS? Electric vehicles make up a small percentage of the auto market today, and their adoption has had its ups and... 3 Min Read•Jul 17•CDK Global TIME TO ROLL OUT SUMMER SALES AND SERVICE CAMPAIGNS Whether you consider summer starting on Memorial Day, the last day of school, or the official start on June 20,... 4 Min Read•Jun 13•CDK Global CDK UNVEILS INAUGURAL DEALERSHIP WORKPLACE STUDY The automotive retail industry is known for long-held stereotypes about its workers and roles. To say it’s a misunderstood industry... 2 Min Read•Jun 11•CDK Global TURN SERVICE CUSTOMERS INTO SALES WITH CRM EQUITY MINING In the competitive world of automotive sales, dealerships are constantly looking for ways to increase their profits and maintain customer... 2 Min Read•Jun 10•Amber Good HOW DEALERSHIP SERVICE DEPARTMENTS CAN ENHANCE THE CUSTOMER EXPERIENCE The spotlight is shining on delivering great customer experiences. In fact, 84% of dealers plan to increase their focus on... 4 Min Read•Jun 6•Don Zogg CAR BUYERS VISIT MORE DEALERSHIPS IN MAY May was the second month in a row where 87% of car buyers CDK’s Research Team surveyed said buying their... 2 Min Read•Jun 3•David Thomas ARE EVS READY FOR THE SUMMER ROAD TRIP? The all-American pastime of the summer road trip is alive and well. The Transportation Department reported travel rose to over... 4 Min Read•May 20•CDK Global DEALERS AREN'T CONFIDENT IN OEM EV STRATEGIES CDK recently released the Dealers Face the EV Transition white paper, which details the pessimism many dealers feel about the... 2 Min Read•May 13•David Thomas BRING MODERN CONVENIENCE TO THE SHOWROOM FLOOR In our technology-driven world, we’ve taken modern convenience to a whole-new level. Consumers expect to order what they need online... 3 Min Read•May 9•Steven Walker WHAT DEALERS SAY ABOUT THE EV TRANSITION As the electric vehicle revolution propels forward, dealers across the country are coming to terms with learning, selling and servicing... 1 Min Read•May 6•CDK Global View All Insights WHAT WE OFFER DEALERSHIP XPERIENCE PLATFORM Transform how you sell and service cars and operate your business through our open, integrated and customer-focused platform. DIGITAL RETAIL From online to in store, deliver one seamless, consistent customer experience CUSTOMER RELATIONSHIP MANAGEMENT (CRM) Put your customers at the heart of your business and drive real growth. FINANCE & INSURANCE (F&I) Never miss an opportunity to increase profits and customer satisfaction. DEALER MANAGEMENT SYSTEM (DMS) Streamline your dealership with the most powerful system in the industry. FIXED OPERATIONS Make repairs more profitable and the customer experience more positive. NETWORK & COMMUNICATION SERVICES Make your IT work for you — not the other way around INTELLIGENCE Harness the power of data insights and intelligence to fuel your business. TECHNOLOGY THAT'S ENGINEERED FOR THE WAY YOU WORK For 50 years, CDK Global has had just one purpose: to let dealers offer their customers the very best experience and grow their businesses. Our products are designed to let you focus on just one thing. Your customer. Learn More About CDK Global HELP SHAPE WHAT HAPPENS NEXT As a global leader in the field, we're looking for the best and brightest to join us as we move automotive retail forward. Explore Careers CUSTOMER STORIES Flow Lexus • Greensboro, NC HOW FLOW LEXUS IMPROVED THEIR CUSTOMER EXPERIENCE WITH MONOGRAM READ STORY 75% of those who went elsewhere for service are willing to return to a dealership for a better service experience Traditions Chevrolet • East Bernard, TX HOW TRADITIONS CHEVROLET SAW A 200% JUMP IN PRODUCTIVITY AND REVENUES READ STORY 200% Jump in Productivity and Revenues View All Customer Stories MEDIA CENTER CDK BRINGS DIGITAL TRANSFORMATION TO CANADIAN AUTOMOTIVE RETAIL WITH NEW CATEGORY OF SOFTWARE: THE CDK DEALERSHIP XPERIENCE Existing Canadian DMS customers granted new CDK Dealership Xperience Foundations Suite with free implementation upon renewal May 2, 2024 CDK HOSTS 2ND ANNUAL CDK TRUCK CONNECT CONFERENCE ON MAY 7-9 CDK Truck Connect event to feature State of the Heavy Truck Industry, new CDK product innovations and award-winning author as event keynote speaker. April 25, 2024 CDK BRIDGES LONGSTANDING GAP BETWEEN OEM AND DEALER SHOPPING EXPERIENCES WITH AUTOMOTIVE COMMERCE COLLAB Industry-leading technology provider launches initiative to disrupt automotive retail by creating seamless OEM-branded experiences through deeper software integrations with dealers March 26, 2024 View All News Have Questions? Please don't hesitate to contact us — we're always happy to hear from you. Contact Us Corporate847.397.1700 Support866.668.5394 Sales833.620.2129 Hear What's New Before the Rest of the Industry Sign Me Up! Who We Serve * Auto Dealerships * Original Equipment Manufacturers * Independent Software Vendors * Heavy Truck How We Help * End Sales Exhaustion for Your Customers * Fix the Lack of Trust That's Hurting Profits * Target What's Holding Back Business Growth * Guard Against Connection and Security Failure What We Offer * Digital Retail * Customer Relationship Management * Finance & Insurance * Dealer Management System * Fixed Operations * IT Solutions * Dealership Xperience Platform * Intelligence * Fortellis * CVR * AVRS Who We Are * About Us * Join CDK Resources * Insights * Training * Media Center * Customer Stories * Support * Login * Contact Us Privacy PolicyCookie StatementCDK PoliciesUser Agreement © 2024 CDK Global LLC / CDK Global is a registered trademark of CDK Global LLC. Some products or features and functionalities may not be available in all locations. We use cookies to personalize and enhance your experience on our site. Visit our Privacy Policy to learn more or manage your personal preferences in our Cookie Consent Tool. By using our site, you agree to our use of cookies. Accept Click for sound 3:40