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PRODUCT MANAGEMENT

SENIOR SALESFORCE PRODUCT MANAGER (F/M/X)

Full-time

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HOP ON YOUR NEXT ADVENTURE WITH US!

At Tourlane, we empower travel planners to create travel experiences beyond
expectations. We build just the right tools and services to assist them in
creating custom itineraries from carefully selected travel elements while
delivering exceptional customer care.

Our vision is to provide the best experience in travel, based on our determined
spirit and will to win. Our culture centers on impact at speed – emphasizing
clarity, precision, and quality. Our customer centricity, dedication to
operational excellence, and focus on making a tangible impact define us.

Founded in 2016 by our CEO Julian Weselek, we have been transforming travel
planning in the DACH region and France. Our success is rooted in a highly
motivated team, composed of talented professionals from around the world, each
contributing unique perspectives and innovative solutions.

We are seeking a dynamic and experienced Salesforce Product Manager (f/m/x) for
the development and optimization of our internal CRM & ERP ecosystem. In this
role, you will play a pivotal role in defining and translating our business
processes into our internal tooling landscape, identifying opportunities for
growth, and ensuring that our tools remain aligned with our scaling business
needs. You will collaborate with cross-functional stakeholders and manage
modules for different departments, and drive efficient and effective business
processes.

 

What is the role about?

 * Team Leadership: Lead and manage a team of Salesforce engineers and
   administrators, working in conjunction with a Tech Lead. Provide guidance,
   and support to ensure the team's success in delivering high-quality
   solutions.
 * Product ownership: Own the Salesforce modules for our departments Sales,
   Customer Care and Finance.  Collaborate with cross-functional teams to gather
   requirements, define feature roadmaps, and execute on product enhancements.
   Ensure the scalability of Salesforce as the business expands.
 * Strategic Decision-Making: Lead the development & execution of a long-term
   product strategy for the future Salesforce landscape which aligns with the
   company strategy.
 * Business Process Translation: Translate complex business processes into
   efficient and effective solutions within Salesforce. Challenge existing
   processes to identify areas for improvement and implement solutions that
   drive operational excellence.
 * Stakeholder Management: Proactively shape the relationship to main
   stakeholders and establish regular update &  communication cycles.
   Collaborate closely with stakeholders to understand their workflow
   requirements, pain points, and opportunities. Translate these insights into
   detailed product requirements and user stories.
 * Stakeholder Training: Train stakeholders, internal users, and fellow product
   managers in the complexity of our internal tools, promoting a deep
   understanding of its capabilities and fostering its optimal utilization.

 

What will you need to be successful?

 * 5+ years of demonstrated experience in digital product management
 * 5+ years proven product experience shaping internal tools & business
   processes in a B2C context
 * Experiences with Salesforce (Service & Sales Cloud)
 * Exceptional communication and stakeholder management skills
 * Ability to challenge the status quo and drive innovative solutions
 * Proven experience in leading and mentoring cross-functional teams

 

YOU ARE THE WORLD

 * We value your participation in Tourlane's success and complement your cash
   compensation with a package of employee stock options (ESOP)
 * Flexible working setup to get the most of your working hours: we offer full
   flexibility in our Hybrid/Remote model, however we do expect that you take
   advantage of our lively Berlin office 2-3 days per week
 * We share your passion for traveling: enjoy working abroad through our new
   program
 * Your wellbeing matters to us: we offer mindfulness classes to take care of
   your mental health, sessions with Nilo.health
 * We support all the diverse communities that make us Tourlane: join or create
   your own Employee Resource Group (ERG) and connect with Tourlaneans
 * Dog-friendly office: we can’t wait to meet your furry friend!


Sounds interesting? We are excited to get to know you!

 

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TOURLANE

Tourlane brings out your inner explorer. As your personal travel expert, we'll
help plan you a tailor-made trip packed with moments to remember for a lifetime.



ABOUT TOURLANE

Traveling with us

Working with us

Reporting about us

DESTINATIONS

Costa Rica

South Africa

Tanzania

Kenya

Namibia

Seychelles

Italy

Iceland

Canada

TOURLANE'S TRAVEL PROMISE

Join Tourlane!

Free cancellation with Tourlane's money-back guarantee and flexible rebooking
policy.

More information


TOURLANE

Tourlane brings out your inner explorer. As your personal travel expert, we'll
help plan you a tailor-made trip packed with moments to remember for a lifetime.



ABOUT TOURLANE

Traveling with us

Working with us

Reporting about us

DESTINATIONS

Costa Rica

South Africa

Tanzania

Kenya

Namibia

Seychelles

Italy

Iceland

Canada


TOURLANE

Tourlane brings out your inner explorer. As your personal travel expert, we'll
help plan you a tailor-made trip packed with moments to remember for a lifetime.



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