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Sep 27


DIGITAL-FIRST: BUILDING FRICTIONLESS CUSTOMER ENGAGEMENT FOR MANUFACTURING


by TEN
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23 followers
Free


ACTIONS AND DETAIL PANEL

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Free
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DATE AND TIME

Tue, September 27, 2022

11:00 AM – 12:15 PM BST


LOCATION

Online event

A TEN dynamic digital event, featuring live polling, interactive breakout rooms
and panel discussion.


ABOUT THIS EVENT

Customer expectations regarding response time, personalisation, sustainability
and purchasing options are rising. Providing a frictionless journey through
every touchpoint and rapid, first-time resolutions can be the unlock that puts
the customer at the heart of every interaction. Given that bespoke engagement
nurtures relationships, boosts loyalty and grows your brand, how do you deliver
the intelligent service that your customers really want?

Embrace the new

New ways of selling and producing, from customer-driven manufacturing and
servitization through to service transformation & Xaas, are the wave of the
future. But disconnected data means you can’t deliver the experiences you and
your customers want. How can new tech get your sales, service and marketing
teams progressing leads, expanding accounts and unlocking agility?

Embed sustainability

Be it a decarbonised supply chain, sustainability metrics embedded in product
design, the effect of ESG on the cost of capital, or your engagement strategy,
everyone needs to be facing in the same direction. How can you keep your view
constant and ensure all your people are focused on delivering a secure and
sustainable supply chain culture?

Intelligent service

Intelligent service via analytics is the goal. How do you get real-time data,
oversee complex systems and manage all your processes in order to see every
stage of the journey and give your customers what they want when they want it?

Join us to exchange opinions and ideas with manufacturing leaders with
challenges in common.

Featuring live polling, interactive digital breakout rooms and panel session
with Q&A, the event will be independently facilitated and will send you away
with fresh insights, robust practical examples and powerful new connections.






TEN

Organizer of Digital-First: Building Frictionless Customer Engagement for
Manufacturing

Guests go away with robust practical examples, fresh insights and powerful new
connections.

Organizer website
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