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Submitted URL: http://getbirdeye.com.au/
Effective URL: https://getbirdeye.com.au/
Submission: On June 19 via manual from AU — Scanned from AU
Effective URL: https://getbirdeye.com.au/
Submission: On June 19 via manual from AU — Scanned from AU
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Birdeye Logo
* Solutions
* * By Company Size
* Small BusinessGrow your business and dominate your competition
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* FEATURED
* Reviews
Generate, monitor, manage, and share reviews on 200+ sites
* NEW AI FEATURES
Social
Manage posts, reputation, and reporting across locations
* Listings
Put your business on the map and be found everywhere
* Messaging
Manage conversations from a single inbox
* Webchat
Chat with website visitors to convert them into fresh leads
* Referrals
Grow sales with referrals from happy customers
* See all Birdeye Products
PLATFORM
* BirdAI
Take the busywork out of business growth
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Visualise your entire customer experience
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The most complete Google solution for local business
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GROW YOUR BUSINESS WITH THE POWER OF AI
Get found online, improve your reputation, and manage your social presence
across locations.
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EVERYTHING YOU NEED TO RUN A DIGITAL BUSINESS
REVIEWS
Improve online reputation
Rank higher and win more customers with the only AI-powered reviews software for
local businesses.
Learn More
SOCIAL
Post, engage, and report
Generate social posts in minutes, monitor engagement, and manage social across
locations.
Learn More
LISTINGS
Get found online
Create, update, and manage business listings for all locations, all in one place
for improved SEO and a better rank.
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MESSAGING
Engage on digital channels
Reach customers across text, social, webchat, and email, and collaborate with
teammates.
Learn More
See All Birdeye Products
SOLUTIONS FOR EVERY INDUSTRY
* Dental
* Healthcare
* Real Estate
* Home Services
* Retail
* Legal
* Finance
* Auto
* Personal Services
> “Birdeye is a game changer for patient experience. We can message all our
> patients using one central inbox.”
Brandon Dowdy-ErnstSmile Workshop
> Birdeye has given me the perspective and agility I need to effectively manage
> our expansive footprint easily.
Ken NorquistAxia Women’s Health
> We switched to Birdeye because customer experience is paramount in a business
> where reputation is everything.
Sabrina ModesittStonecreek Communities
> Birdeye’s AI has helped us monitor customer sentiment and evolve our business
> to meet their needs.
Anne-Marie CUniversal Windows Direct
> Birdeye customer support is amazing. They created a seamless onboarding
> experience for all 450 of our locations.
Brandon HeglandMichaels
> 10 years later, and my firm is still finding value from Birdeye reviews,
> surveys, and messaging.
Lanette SAll Family Law Group
> Birdeye equipped us with a scalable solution to enhance our customer
> experience.
Brittany DouglasTitleMax
> With Birdeye, we’ve turned customer experience insights into opportunities to
> build trust and credibility.
Carmen GarciaStrickland Brothers 10 Minute Oil Change
> The ability to reach out to each website visitor and answer questions wherever
> I am, at any time of day is a total game-changer.
Jason HartlineSkinSpaMed
OUTCOMES THAT KEEP YOU GROWING
* Get found online
* Improve reputation
* Connect digitally
* Enhance customer experience
RANK HIGHER AND GET FOUND ONLINE
Rank higher on search, improve Google ad performance, and maintain accurate
business listings to drive a steady stream of customers to your digital
storefront.
Watch demo
STAND OUT ON SEARCH
Stand apart from the online competition with a reputation that speaks for
itself. Generate and respond to reviews, boost your star rating, and amplify
your reputation on your social channels and website.
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MESSAGE CUSTOMERS ACROSS CHANNELS
Reach out and reply to customers everywhere — text, social, webchat, and other
high-converting channels. And track conversations through a single inbox for a
complete picture of your interactions.
Watch demo
ENHANCE CUSTOMER EXPERIENCE WITH AI
Capture, understand, and improve customer feedback in real-time. With AI-powered
insights, measuring sentiment and benchmarking performance against competitors
is effortless.
Watch demo
BIRDEYE CUSTOMERS GET RESULTS
With Birdeye, we’ve increased our number of reviews by nearly 200% YoY, which
has greatly contributed to brand lift and recall.
Brandon Dowdy-ErnstChief Experience Officer, Smile Workshop
Birdeye gives our company instant credibility and makes getting reviews easier.
We’ve seen an increase in customers contacting us directly from online, which
gets our foot in the door. Birdeye also helps us build trust with customers,
which is invaluable.
Aaron NovelloTeam Leader, The Novello Group
Birdeye brings the cacophony of 50+ location directory listing and reputation
management down to a harmonious blend through a single, intuitive platform.
Birdeye's solution has given me the perspective I need to effectively manage our
expansive footprint.
Ken NorquistAxia Women’s Health
Our online reviews have increased exponentially! As a result, we’re getting more
business because we know our potential customers make buying decisions based on
current customer reviews. It’s a cycle — and it works!
Gina SvendsenDirector of Marketing, Affordable Family Storage
We’ve dramatically improved our online reputation. We have a direct connection
to our customers that we’ve never had before — and with that, we’ve improved
customer retention and customer experience.
Mark BurshearsDigital Marketing Director O’brien Auto Group
I’ve loved watching our reputation transform from dismal to extremely healthy.
Birdeye has one of the easiest platforms and teams to work with and has
outperformed the others we've tried. This is a big deal!
Justin ShookDirector of Marketing, Southern Career Institute
Birdeye makes it easy to give your customers a number of different ways to reach
you. They’ve been an integral part of us reducing our customer cancellations by
over 50% this year.
David MagruderDirector of Sales and Marketing, Custom Lawn and Landscape
From diner manager to regional vice president, every person using Birdeye can
filter and fine-tune the platform to make it work best for them.
Denise D’Amico JohnsonCommunications Manager, Black Bear Diner
We are laser-focused on the patient experience from the top down. With Birdeye,
we’re able to get a detailed look at our patients, our successes, and areas
where we could improve.
Tim SurowieckiChief Marketing Officer, Sono Bello
Birdeye saves us time, improves our hospitality efforts, and helps us be
strategic. The platform allows us to keep all of our attention on the guest
experience, not on technology.
Amy DickeyDirector of Marketing, Saxton Group
Birdeye has revolutionized the way we engage customers and promote positive
user-generated content online.
Briana NunezReputation Management Administrator, Zodiac Pool Systems, LLC
Patients always tell us how great we are. Now our patients can tell everyone
else. Easy to use, set up and Birdeye maintains it.
Jennifer SalinasManager at McDuffie Dentistry
You spend your time turning clients into evangelists, and then Birdeye will give
them a platform to evangelize to the masses. It’s a perfect system. Everybody
wins.
W. Travis PattersonAttorney at Law, Patterson Law Group
See all case studies
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BIRDEYE INTEGRATES WITH THEAPPS YOU USE
START GROWING WITH BIRDEYE TODAY
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BIRDEYE FOR BUSINESSES
* Attract
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* Google Seller Ratings
* Convert
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* Delight
* Messaging
* Surveys
* Insights
* Benchmarking
* Ticketing
* Platform
* BirdAI
* Analytics
* Integrations
* Google Partnership
* Birdeye Mobile App
* Solutions
* Small Business
* Enterprise
* Objectives
* Google for local business
* Review Management
* Business Listing Management
* Online Reputation Management
* Review Generation
* Google Reviews
* Google My Business
* Customer Experience
* Website Chat
* Customer Messaging
* Referral Marketing
* Social Media Management
* Facebook Reviews
* Industries
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* Real Estate
* Financial Services
* Legal
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LEARN MORE
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