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RESPONSIBLE GAMING

At PokerStars we strive to assist and protect players who are at risk of the
potential negative effects of gambling.



Through a number of means, including the option to exclude yourself from
playing, guidance on responsible gaming, risk identification and player
verification we are helping customers keep in control of their gaming so they
can enjoy playing.

We believe in educating our players to empower them through knowledge, which is
why we have a number of helpful tools to ensure that playing time is always
enjoyable.



What we can do to help you

 * Age verification
 * Self-exclusion

What you can do to help yourself

 * Setting limits
 * Need help, advice or counselling


WHAT WE CAN DO TO HELP YOU


AGE VERIFICATION

Any underage player who has provided dishonest or inaccurate information
regarding their true age may have all chips forfeited and could face criminal
prosecution.

 * Every person signing up for a new account must check a box that indicates
   that they are at least 18 years of age. This notifies everybody that we don’t
   accept players under 18.
 * When a player creates an account with us, we collect their name, address, and
   birth date to confirm that the player is at least 18 years old.
 * We do not target underage players with our marketing and advertising. It is
   neither good business nor consistent with our personal and corporate values
   to attract underage players.

More

If you have children or teenagers in your household, take extra care to secure
your computer and mobile devices.

 * All Windows computers can be set up to have password control so that you must
   enter a password to get to the desktop, and mobile devices can be set up to
   require a passcode to unlock. In general, this is a good practice, but it’s
   even more important when there are children or teenagers in your household.
   Also, keep your username and password private. You can elect to have the
   software not remember your password each time you log-in. If you have any
   concern that somebody else might attempt to access your Stars Account, you
   should not allow the software to remember your password.
 * If you have children or teenagers in your household, use protection software
   that allows you to limit the websites to which they have access, prevent file
   sharing, and generally give you detailed control over how your children use
   the Internet. Here is a list of some of those programs:
    * SafeKids
    * NetNanny

 * If you are aware of an underage person using our platform, let us
   know. Contact Support and we will get right on it. Our first step is to
   investigate, and if warranted, freeze the player’s account and request
   identification from that player. We take these reports seriously.
 * Be a responsible parent. In many ways, this is nothing more than keeping your
   eyes and ears open. If you hear your children talking about online game
   accounts and transactions made at online gaming sites, start asking
   questions. If you see the software on your child's computer, uninstall it and
   ask more questions. A responsible parent is the best start to preventing
   underage gaming. You can find advice on how to talk to a young person about
   gambling here.


SELF-EXCLUSION

We provide you with the ability to exclude yourself from playing for a specific
period of time. In order to do this please email our Responsible Gaming
department directly and we will start your exclusion as soon as possible. Please
note that all exclusions are irreversible for the duration of the specified
time. In addition, all exclusion periods are inclusive of all games. Your
exclusion will apply to your Stars Account, and to any product that requires
your username to play.


If you wish to exclude yourself from all online gambling activity, consider
downloading gamban®, software that helps you by blocking access to all online
gambling.

You may also wish to investigate GamBlock, a software application that limits a
computer’s access to online gaming sites.


WHAT YOU CAN DO TO HELP YOURSELF


IDENTIFY AND REDUCE THE RISKS

If you choose to play online, there are some general guidelines that can help
make your playing experience safer, and reduce the risk that problems can occur:

 1. Don't play when you are upset, tired, or depressed. It is difficult to make
    good decisions when you are feeling down.
 2. Balance your playing with other activities. Find other forms of
    entertainment so playing does not become too big a part of your life.

If you believe that playing games might be a hindrance to your life rather than
a form of entertainment, we want to help you. First, please review the following
questions:

 1. Have you ever taken time from your major daily obligations because of
    playing?
 2. Has playing caused you to neglect your own welfare or that of your family?
 3. Have you ever sold anything or borrowed money to finance your playing?
 4. Have you often played until your last chip was gone?
 5. Have you ever played longer than you had planned?
 6. Have you ever considered self-destruction or suicide as a result of your
    playing?

If you answered “Yes” to several of these questions, we encourage you to visit
Gamblers Anonymous.

You can take the test in its entirety at one of the following website:


www.ncpgambling.org/help-treatment/screening-tools/

More

There are risk factors that can contribute to the development of gambling issues
and make it more difficult to stop gambling. Players can be more at risk if
they:

 * Have easy access to their preferred form of gambling
 * Have had a recent loss or change in their personal life, such as divorce, job
   loss, retirement, or death of a loved one
 * Often feel bored or lonely, or have a history of risk-taking or impulsive
   behavior
 * Have a history of mental health problems, particularly depression and anxiety
 * Have a parent who also has (or has had) problems with gambling or other
   compulsive disorders
 * Have (or have had) problems with alcohol or other drugs

The more factors that apply, the more likely a person is to develop a gambling
problem.

If you are finding it hard to stop gambling, or if you’re already suffering from
consequences related to your gambling behavior, it may be time to get help.


SETTING LIMITS ON YOUR PURCHASES (WHERE AVAILABLE)

We believe that you should be allowed to manage your own budget for playing
online. We allow you to restrict your own weekly Play Money purchases. If you
want to limit or block purchases of Play Money chips completely, you can
contact Support for further assistance.

Please note that limit on weekly Play Money purchases only applies to certain
payment methods.


NEED HELP, ADVICE OR COUNSELLING?

If you feel you might have a gambling problem, and seek further advice or
counselling, you can visit these web sites:

 * Gamblers Anonymous

 * National Council on Problem Gambling (NCPG)
    * Call: 1-800-522-4700
    * Chat: ncpgambling.org/chat
    * Text: 1-800-522-4700

 * International Center for Responsible Gaming (ICRG)
 * Gambling Therapy
    * EMAIL: support@gamblingtherapy.org

 * National Suicide Prevention Lifeline
    * 24/7 LIFELINE: 1-800-273-8255

 * Responsible Gaming
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flutterLogorg

Our games are intended for individuals aged 18 and above for amusement purposes
only. These games do not offer real money gambling or an opportunity to win real
money. Practice or success at social games does not imply future success at real
money gambling.

Copyright © 2001-2024, Rational Intellectual Holdings Limited. All rights
reserved.

Rational Poker School Limited, Douglas Bay Complex, King Edward Road, Onchan,
Isle of Man, IM3 1DZ.

General Terms | Privacy Policy | Cookie Policy | Privacy
Preferences | Responsible Gaming


12/06/2024, 03:02:10 AM



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