info.nice.com
Open in
urlscan Pro
104.17.72.206
Public Scan
Submitted URL: https://go.nice.com/MzM4LUVKUC00MzEAAAGGIeIO_uUKz_qbnx38Y4jS62jCOcGB_KrEO-Zu1gkWrC-r1v3Htp5_95T6c1uTAXXoBRN22X0=
Effective URL: https://info.nice.com/NICE-Talks-Summer-Series.html?mkt_tok=MzM4LUVKUC00MzEAAAGGIeIO_mdfpWHHYTZDLPiwTnPHpjaoxZydj-qX7U...
Submission: On August 09 via manual from US — Scanned from DE
Effective URL: https://info.nice.com/NICE-Talks-Summer-Series.html?mkt_tok=MzM4LUVKUC00MzEAAAGGIeIO_mdfpWHHYTZDLPiwTnPHpjaoxZydj-qX7U...
Submission: On August 09 via manual from US — Scanned from DE
Form analysis 3 forms found in the DOM
<form class="mktoForm mktoHasWidth mktoLayoutLeft" id="mktoForm_20873" novalidate="novalidate" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); width: 794px;">
<style type="text/css">
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color: #fff;
border: 1px solid #75ae4c;
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font-size: 1em;
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background-image: -webkit-gradient(linear, left top, left bottom, from(#99c47c), to(#75ae4c));
background-image: -webkit-linear-gradient(top, #99c47c, #75ae4c);
background-image: -moz-linear-gradient(top, #99c47c, #75ae4c);
background-image: linear-gradient(to bottom, #99c47c, #75ae4c);
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border: 1px solid #447f19;
}
.mktoForm .mktoButtonWrap.mktoSimple .mktoButton:focus {
outline: none;
border: 1px solid #447f19;
}
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background-color: #75ae4c;
background-image: -webkit-gradient(linear, left top, left bottom, from(#75ae4c), to(#99c47c));
background-image: -webkit-linear-gradient(top, #75ae4c, #99c47c);
background-image: -moz-linear-gradient(top, #75ae4c, #99c47c);
background-image: linear-gradient(to bottom, #75ae4c, #99c47c);
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="FirstName" id="LblFirstName" class="mktoLabel mktoHasWidth" style="width: 150px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="FirstName" name="FirstName" maxlength="255" aria-labelledby="LblFirstName InstructFirstName" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired"
aria-required="true" style="width: 200px;" placeholder="First Name"><span id="InstructFirstName" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="LastName" id="LblLastName" class="mktoLabel mktoHasWidth" style="width: 150px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="LastName" name="LastName" maxlength="255" aria-labelledby="LblLastName InstructLastName" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired"
aria-required="true" style="width: 200px;" placeholder="Last Name"><span id="InstructLastName" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Title" id="LblTitle" class="mktoLabel mktoHasWidth" style="width: 150px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Title" name="Title" maxlength="255" aria-labelledby="LblTitle InstructTitle" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true"
style="width: 200px;" placeholder="Job Title"><span id="InstructTitle" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Company" id="LblCompany" class="mktoLabel mktoHasWidth" style="width: 150px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Company" name="Company" maxlength="255" aria-labelledby="LblCompany InstructCompany" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired"
aria-required="true" style="width: 200px;" placeholder="Company Name"><span id="InstructCompany" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="No_Seats__c" id="LblNo_Seats__c" class="mktoLabel mktoHasWidth" style="width: 150px;">
<div class="mktoAsterix">*</div>Contact Center Size:
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="No_Seats__c" name="No_Seats__c" aria-labelledby="LblNo_Seats__c InstructNo_Seats__c" class="mktoField mktoHasWidth mktoRequired" aria-required="true"
style="width: 200px;">
<option value="">Contact Center Size</option>
<option value="0 - 100">0 - 100 seats</option>
<option value="101-250">101 - 250 seats</option>
<option value="251 - 500">251 - 500 seats</option>
<option value="501 - 750">501 - 750 seats</option>
<option value="751 - 1000">751 - 1000 seats</option>
<option value="1000 - Above">1000+ seats</option>
</select><span id="InstructNo_Seats__c" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 150px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Email" name="Email" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email" class="mktoField mktoEmailField mktoHasWidth mktoRequired"
aria-required="true" style="width: 200px;" placeholder="Business Email"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Phone" id="LblPhone" class="mktoLabel mktoHasWidth" style="width: 150px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Phone" name="Phone" maxlength="255" aria-labelledby="LblPhone InstructPhone" type="tel" class="mktoField mktoTelField mktoHasWidth mktoRequired" aria-required="true"
style="width: 200px;" placeholder="Business Phone"><span id="InstructPhone" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Country__c" id="LblCountry__c" class="mktoLabel mktoHasWidth" style="width: 150px;">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="Country__c" name="Country__c" aria-labelledby="LblCountry__c InstructCountry__c" class="mktoField mktoHasWidth mktoRequired" aria-required="true"
style="width: 200px;">
<option value="">Country</option>
<option value="United Kingdom"> United Kingdom</option>
<option value="United States"> United States</option>
<option value="Afghanistan">Afghanistan</option>
<option value="Albania"> Albania</option>
<option value="Algeria"> Algeria</option>
<option value="American Samoa"> American Samoa</option>
<option value="Andorra"> Andorra</option>
<option value="Angola"> Angola</option>
<option value="Anguilla"> Anguilla</option>
<option value="Antigua and Barbuda"> Antigua and Barbuda</option>
<option value="Argentina"> Argentina</option>
<option value="Armenia"> Armenia</option>
<option value="Aruba"> Aruba</option>
<option value="Australia"> Australia</option>
<option value="Austria"> Austria</option>
<option value="Azerbaijan"> Azerbaijan</option>
<option value="Bahamas"> Bahamas</option>
<option value="Bahrain"> Bahrain</option>
<option value="Bangladesh"> Bangladesh</option>
<option value="Barbados"> Barbados</option>
<option value="Belarus"> Belarus</option>
<option value="Belgium"> Belgium</option>
<option value="Belize"> Belize</option>
<option value="Benin"> Benin</option>
<option value="Bermuda"> Bermuda</option>
<option value="Bhutan"> Bhutan</option>
<option value="Bolivia"> Bolivia</option>
<option value="Bosnia and Herzegovina"> Bosnia and Herzegovina</option>
<option value="Botswana"> Botswana</option>
<option value="Brazil"> Brazil</option>
<option value="Brunei Darussalam"> Brunei Darussalam</option>
<option value="Bulgaria"> Bulgaria</option>
<option value="Burkina Faso"> Burkina Faso</option>
<option value="Burundi"> Burundi</option>
<option value="Cambodia"> Cambodia</option>
<option value="Cameroon"> Cameroon</option>
<option value="Canada"> Canada</option>
<option value="Cape Verde"> Cape Verde</option>
<option value="Cayman Islands"> Cayman Islands</option>
<option value="Central African Republic"> Central African Republic</option>
<option value="Chad"> Chad</option>
<option value="Chile"> Chile</option>
<option value="China"> China</option>
<option value="Christmas Island"> Christmas Island</option>
<option value="Cocos (Keeling) Islands"> Cocos (Keeling) Islands</option>
<option value="Colombia"> Colombia</option>
<option value="Comoros"> Comoros</option>
<option value="Congo"> Congo</option>
<option value="Congo, The Democratic Republic of the"> Congo, The Democratic Republic of the</option>
<option value="Cook Islands"> Cook Islands</option>
<option value="Costa Rica"> Costa Rica</option>
<option value="Cote d'Ivoire"> Cote d'Ivoire</option>
<option value="Croatia"> Croatia</option>
<option value="Curacao"> Curacao</option>
<option value="Cyprus"> Cyprus</option>
<option value="Czech Republic"> Czech Republic</option>
<option value="Denmark"> Denmark</option>
<option value="Djibouti"> Djibouti</option>
<option value="Dominica"> Dominica</option>
<option value="Dominican Republic"> Dominican Republic</option>
<option value="East Timor"> East Timor</option>
<option value="Ecuador"> Ecuador</option>
<option value="Egypt"> Egypt</option>
<option value="El Salvador"> El Salvador</option>
<option value="Equatorial Guinea"> Equatorial Guinea</option>
<option value="Eritrea"> Eritrea</option>
<option value="Estonia"> Estonia</option>
<option value="Ethiopia"> Ethiopia</option>
<option value="Falkland Islands (Malvinas)"> Falkland Islands (Malvinas)</option>
<option value="Faroe Islands"> Faroe Islands</option>
<option value="Fiji"> Fiji</option>
<option value="Finland"> Finland</option>
<option value="France"> France</option>
<option value="French Guiana"> French Guiana</option>
<option value="French Polynesia"> French Polynesia</option>
<option value="Gabon"> Gabon</option>
<option value="Gambia"> Gambia</option>
<option value="Georgia"> Georgia</option>
<option value="Germany"> Germany</option>
<option value="Ghana"> Ghana</option>
<option value="Gibraltar"> Gibraltar</option>
<option value="Greece"> Greece</option>
<option value="Greenland"> Greenland</option>
<option value="Grenada"> Grenada</option>
<option value="Guadeloupe"> Guadeloupe</option>
<option value="Guam"> Guam</option>
<option value="Guatemala"> Guatemala</option>
<option value="Guinea"> Guinea</option>
<option value="Guinea-Bissau"> Guinea-Bissau</option>
<option value="Guyana"> Guyana</option>
<option value="Haiti"> Haiti</option>
<option value="Heard Island and McDonald Islands"> Heard Island and McDonald Islands</option>
<option value="Holy See (Vatican City State)"> Holy See (Vatican City State)</option>
<option value="Honduras"> Honduras</option>
<option value="Hong Kong"> Hong Kong</option>
<option value="Hungary"> Hungary</option>
<option value="Iceland"> Iceland</option>
<option value="India"> India</option>
<option value="Indonesia"> Indonesia</option>
<option value="Iraq"> Iraq</option>
<option value="Ireland"> Ireland</option>
<option value="Isle of Man"> Isle of Man</option>
<option value="Israel"> Israel</option>
<option value="Italy"> Italy</option>
<option value="Jamaica"> Jamaica</option>
<option value="Japan"> Japan</option>
<option value="Jordan"> Jordan</option>
<option value="Kazakhstan"> Kazakhstan</option>
<option value="Kenya"> Kenya</option>
<option value="Kiribati"> Kiribati</option>
<option value="Korea, Republic of"> Korea, Republic of</option>
<option value="Kuwait"> Kuwait</option>
<option value="Kyrgyzstan"> Kyrgyzstan</option>
<option value="Lao People's Democratic Republic"> Lao People's Democratic Republic</option>
<option value="Latvia"> Latvia</option>
<option value="Lesotho"> Lesotho</option>
<option value="Liberia"> Liberia</option>
<option value="Libyan Arab Jamahiriya"> Libyan Arab Jamahiriya</option>
<option value="Liechtenstein"> Liechtenstein</option>
<option value="Lithuania"> Lithuania</option>
<option value="Luxembourg"> Luxembourg</option>
<option value="Macau"> Macau</option>
<option value="Macedonia, The Former Yugoslav Republic of"> Macedonia</option>
<option value="Madagascar"> Madagascar</option>
<option value="Malawi"> Malawi</option>
<option value="Malaysia"> Malaysia</option>
<option value="Maldives"> Maldives</option>
<option value="Mali"> Mali</option>
<option value="Malta"> Malta</option>
<option value="Marshall Islands"> Marshall Islands</option>
<option value="Martinique"> Martinique</option>
<option value="Mauritania"> Mauritania</option>
<option value="Mauritius"> Mauritius</option>
<option value="Mexico"> Mexico</option>
<option value="Micronesia, Federated States of"> Micronesia, Federated States of</option>
<option value="Moldova, Republic of"> Moldova, Republic of</option>
<option value="Monaco"> Monaco</option>
<option value="Mongolia"> Mongolia</option>
<option value="Montenegro"> Montenegro</option>
<option value="Montserrat"> Montserrat</option>
<option value="Morocco"> Morocco</option>
<option value="Mozambique"> Mozambique</option>
<option value="Myanmar"> Myanmar</option>
<option value="Namibia"> Namibia</option>
<option value="Nauru"> Nauru</option>
<option value="Nepal"> Nepal</option>
<option value="Netherlands"> Netherlands</option>
<option value="Netherlands Antilles"> Netherlands Antilles</option>
<option value="New Caledonia"> New Caledonia</option>
<option value="New Zealand"> New Zealand</option>
<option value="Nicaragua"> Nicaragua</option>
<option value="Niger"> Niger</option>
<option value="Nigeria"> Nigeria</option>
<option value="Niue"> Niue</option>
<option value="Norfolk Island"> Norfolk Island</option>
<option value="Northern Mariana Islands"> Northern Mariana Islands</option>
<option value="Norway"> Norway</option>
<option value="Oman"> Oman</option>
<option value="Pakistan"> Pakistan</option>
<option value="Palau"> Palau</option>
<option value="Panama"> Panama</option>
<option value="Papua New Guinea"> Papua New Guinea</option>
<option value="Paraguay"> Paraguay</option>
<option value="Peru"> Peru</option>
<option value="Philippines"> Philippines</option>
<option value="Poland"> Poland</option>
<option value="Portugal"> Portugal</option>
<option value="Puerto Rico"> Puerto Rico</option>
<option value="Qatar"> Qatar</option>
<option value="Romania"> Romania</option>
<option value="Russian Federation"> Russian Federation</option>
<option value="Rwanda"> Rwanda</option>
<option value="Saint Kitts and Nevis"> Saint Kitts and Nevis</option>
<option value="Saint Lucia"> Saint Lucia</option>
<option value="Saint Vincent and the Grenadines"> Saint Vincent and the Grenadines</option>
<option value="Samoa"> Samoa</option>
<option value="San Marino"> San Marino</option>
<option value="Sao Tome and Principe"> Sao Tome and Principe</option>
<option value="Saudi Arabia"> Saudi Arabia</option>
<option value="Senegal"> Senegal</option>
<option value="Serbia"> Serbia</option>
<option value="Serbia and Montenegro"> Serbia and Montenegro</option>
<option value="Seychelles"> Seychelles</option>
<option value="Sierra Leone"> Sierra Leone</option>
<option value="Singapore"> Singapore</option>
<option value="Slovakia"> Slovakia</option>
<option value="Slovenia"> Slovenia</option>
<option value="Solomon Islands"> Solomon Islands</option>
<option value="Somalia"> Somalia</option>
<option value="South Africa"> South Africa</option>
<option value="Spain"> Spain</option>
<option value="Sri Lanka"> Sri Lanka</option>
<option value="Suriname"> Suriname</option>
<option value="Swaziland"> Swaziland</option>
<option value="Sweden"> Sweden</option>
<option value="Switzerland"> Switzerland</option>
<option value="Taiwan"> Taiwan</option>
<option value="Tajikistan"> Tajikistan</option>
<option value="Tanzania, United Republic of"> Tanzania, United Republic of</option>
<option value="Thailand"> Thailand</option>
<option value="Togo"> Togo</option>
<option value="Tonga"> Tonga</option>
<option value="Trinidad and Tobago"> Trinidad and Tobago</option>
<option value="Tunisia"> Tunisia</option>
<option value="Turk & Caicos Islands"> Turk & Caicos Islands</option>
<option value="Turkey"> Turkey</option>
<option value="Turkmenistan"> Turkmenistan</option>
<option value="Tuvalu"> Tuvalu</option>
<option value="Uganda"> Uganda</option>
<option value="Ukraine"> Ukraine</option>
<option value="United Arab Emirates"> United Arab Emirates</option>
<option value="Uruguay"> Uruguay</option>
<option value="Uzbekistan"> Uzbekistan</option>
<option value="Vanuatu"> Vanuatu</option>
<option value="Venezuela"> Venezuela</option>
<option value="Vietnam"> Vietnam</option>
<option value="Virgin Islands, British"> Virgin Islands, British</option>
<option value="Virgin Islands, U.S."> Virgin Islands, U.S.</option>
<option value="Western Sahara"> Western Sahara</option>
<option value="Yemen"> Yemen</option>
<option value="Yugoslavia"> Yugoslavia</option>
<option value="Zambia"> Zambia</option>
<option value="Zimbabwe"> Zimbabwe</option>
</select><span id="InstructCountry__c" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="State__c" id="LblState__c" class="mktoLabel mktoHasWidth" style="width: 150px;">
<div class="mktoAsterix">*</div>
</label>
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style="width: 200px;" placeholder="State (L)">
<option value="">Select State...</option>
<option value="Alabama">Alabama</option>
<option value="Alaska">Alaska</option>
<option value="Arizona">Arizona</option>
<option value="Arkansas">Arkansas</option>
<option value="California">California</option>
<option value="Colorado">Colorado</option>
<option value="Connecticut">Connecticut</option>
<option value="Delaware">Delaware</option>
<option value="Florida">Florida</option>
<option value="Georgia">Georgia</option>
<option value="Hawaii">Hawaii</option>
<option value="Idaho">Idaho</option>
<option value="Illinois">Illinois</option>
<option value="Indiana">Indiana</option>
<option value="Iowa">Iowa</option>
<option value="Kansas">Kansas</option>
<option value="Kentucky">Kentucky</option>
<option value="Louisiana">Louisiana</option>
<option value="Maine">Maine</option>
<option value="Maryland">Maryland</option>
<option value="Massachusetts">Massachusetts</option>
<option value="Michigan">Michigan</option>
<option value="Minnesota">Minnesota</option>
<option value="Mississippi">Mississippi</option>
<option value="Missouri">Missouri</option>
<option value="Montana">Montana</option>
<option value="Nebraska">Nebraska</option>
<option value="Nevada">Nevada</option>
<option value="New Hampshire">New Hampshire</option>
<option value="New Jersey">New Jersey</option>
<option value="New Mexico">New Mexico</option>
<option value="New York">New York</option>
<option value="North Carolina">North Carolina</option>
<option value="North Dakota">North Dakota</option>
<option value="Ohio">Ohio</option>
<option value="Oklahoma">Oklahoma</option>
<option value="Oregon">Oregon</option>
<option value="Pennsylvania">Pennsylvania</option>
<option value="Rhode Island">Rhode Island</option>
<option value="South Carolina">South Carolina</option>
<option value="South Dakota">South Dakota</option>
<option value="Tennessee">Tennessee</option>
<option value="Texas">Texas</option>
<option value="Utah">Utah</option>
<option value="Vermont">Vermont</option>
<option value="Virginia">Virginia</option>
<option value="Washington">Washington</option>
<option value="West Virginia">West Virginia</option>
<option value="Wisconsin">Wisconsin</option>
<option value="Wyoming">Wyoming</option>
<option value="District of Columbia">District of Columbia</option>
</select><span id="InstructState__c" tabindex="-1" class="mktoInstruction">State</span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
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<div class="mktoFormRow checkbox-wrap">
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<div class="mktoOffset" style="width: 10px;"></div>
<div class="mktoFieldWrap"><label for="webinar1" id="Lblwebinar1" class="mktoLabel mktoHasWidth" style="width: 100px;">
<div class="mktoAsterix">*</div>August 11: Create “Wow” Experiences with AI-enabled Speech Analytics
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<div class="mktoLogicalField mktoCheckboxList mktoHasWidth" style="width: 150px;"><input name="webinar1" id="webinar1" type="checkbox" value="yes" aria-labelledby="Lblwebinar1 Instructwebinar1" class="mktoField"><label for="webinar1"
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<div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
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Get in Touch REGISTER FOR OUR UPCOMING NICE TALKS January 21, 1:00 pm EST AGENDA -------------------------------------------------------------------------------- Thursday, August 11, 2022 | 11:00 am ET / 4:00 pm BST Create "Wow" Experiences with AI-enabled Speech Analytics Have you ever contacted a customer service center and wondered how they knew what you needed before you did? The answer lies in their trove of data and their magical ability to uncover key data insights using AI. Advanced AI-enabled speech analytics empowers front line agents to better engage and anticipate needs of customers—delivering the wow experience. Speech analytics also improves customers’ ability to self-serve for fast resolution. Join this session and learn the secrets behind these wow experiences: * Quadrant Knowledge's market analysis of speech analytics solutions * How AI-enabled speech analytics is delivering just-in-time information to key stakeholders * Recommendations on selecting and adopting AI-enabled speech analytics * Case studies from today's leading organizations Sofia Ali Lauren Maschio Research Analyst Quadrant Knowledge Solutions Senior Manager Product Marketing NICE -------------------------------------------------------------------------------- Thursday, August 18, 2022 | 11:00 am ET / 4:00 pm BST Going Beyond the Traditional Boundaries to gain ownership of your entire CX The modern contact center approaches customers differently than the traditional one. The customer is now the true epicenter, driving the contact center’s focus. Contact centers are going through a renaissance, and creating the “wow” experience is now pivotal to their success as customers become more demanding. The drive to delight customers is leading to the adoption of new technologies, and organizations are looking to proactively meet customers’ needs instead of being passive and reactive. In this session, you will learn: * The market dynamics that reshape today's contact centers * Investments paths to enable customer-centric, flexible, and future-proof CX Oru Mohiuddin Amir Cohen Senior Research Manager, Enterprise Communications and Collaboration IDC Director of Marketing, Workforce & Customer Experience NICE -------------------------------------------------------------------------------- Thursday, September 8, 2022 | 11:00 am ET / 4:00 pm BST Demystifying Agent Engagement and Making it Real Enhancing agent engagement should be a top priority for contact center leaders, as it can be an effective approach for improving the customer experience and reducing agent attrition. The challenge is that the term agent engagement means something different to every person, which makes it a difficult goal to achieve. This NICE talk will describe what agent engagement is, explain ways to measure it, and discuss why it’s so important for your contact center performance, agent wellbeing, and customer satisfaction. It will also share best practices to help contact center managers get started in enhancing agent engagement. Join this session to learn: * What agent engagement really is and how to measure it * The benefits of agent engagement: improved employee engagement = enhanced customer experience * Best practices to improve agent engagement * Case studies of agent engagement through performance management, coaching, quality management, and gamification. Donna Fluss Jodi Reuven President DMG Consulting LLC Product Marketing Manager NICE REGISTER HERE * * * * * Contact Center Size: Contact Center Size0 - 100 seats101 - 250 seats251 - 500 seats501 - 750 seats751 - 1000 seats1000+ seats * * * Country United Kingdom United StatesAfghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo, The Democratic Republic of the Cook Islands Costa Rica Cote d'Ivoire Croatia Curacao Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Heard Island and McDonald Islands Holy See (Vatican City State) Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Republic of Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia, Federated States of Moldova, Republic of Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania, United Republic of Thailand Togo Tonga Trinidad and Tobago Tunisia Turk & Caicos Islands Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates Uruguay Uzbekistan Vanuatu Venezuela Vietnam Virgin Islands, British Virgin Islands, U.S. Western Sahara Yemen Yugoslavia Zambia Zimbabwe * Select State...AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingDistrict of ColumbiaState * August 11: Create “Wow” Experiences with AI-enabled Speech Analytics * August 18: Going Beyond the Traditional Boundaries to gain ownership of your entire CX * September 8: Demystifying Agent Engagement and Making it Real * Honeypot: * Want to stay connected? Check this box to confirm your consent for us to use your contact details to provide news and updates from NICE. You may withdraw your consent at any time. For additional information about NICE’s privacy practices, please visit our Privacy Policy. Register Now First Name: Last Name: Job Title: Company Name: Contact Center Size: Business Email: Business Phone Country: State: August 11: Create “Wow” Experiences with AI-enabled Speech Analytics August 18: Going Beyond the Traditional Boundaries to gain ownership of your entire CX September 8: Demystifying Agent Engagement and Making it Real utm_medium: utm_campaign: utm_content: utm_device: utm_keyword: utm_source: Webinar Source: Opt-In: Double Opt-In: Honeypot: GCLID: Submit Lorem ipsum dolor sit amet, consectetur adipisicing elit. 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