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BEST 9K/8K SECURITY UPDATE

Thank you for visiting the product update site for our BEST 9K & 8K Series
locks.



Leveraging years of experience and rigorous internal testing, we continually
improve the design of our product portfolio. We are proactively implementing the
following design enhancement intended to minimize the ability to compromise the
lock.

Effective December 17th, 2020

BEST Keyed 9K & 8K Series Locks will include an updated patent-pending throw
member* assembly and factory installed bushing designed to safeguard against the
latest surreptitious lock picking techniques. The drawings and videos provided
below provide guidance to perform your update.

With this enhancement comes an important obligation. We believe it is critical
you upgrade any existing 9K and 8K Series locks already installed in any of your
properties. To accommodate this, we developed a simple upgrade kit which can be
installed in a matter of minutes.



Videos


Next steps for upgrading existing locks? Contact us.


FAQS

Your frequently asked questions answered
General Information about the Security Upgrade
What is the new security upgrade?
This new security upgrade for BEST Keyed 9K/8K Series Locks contains design
enhancements including a new throw member assembly and factory installed bushing
that safeguard against some of the latest lock picking tools and techniques. The
9K throw member assembly is patent pending.
What does the security upgrade provide versus existing product?
This security upgrade ensures that BEST’s 9K and 8K product lines contain the
most up-to-date design enhancements to safeguard against some of the latest lock
picking tools and techniques.
What is the scope of 9K/8K that would need the design enhancements contained
within this security upgrade?
All functions that utilize a 9K/8K throw member will need this security upgrade
in order to implement design enhancements that safeguard against some of the
latest lock picking tools and techniques.
Is there a date range of manufacture that isolates existing 9Ks that need the
design enhancements contained within this security upgrade?
No, we strongly urge that all existing 9K/8Ks keyed functions receive the design
enhancements contained within this security upgrade.
Are the design enhancements contained within this security upgrade isolated to
just BEST 9K/8K products?
Yes, the design enhancements contained within this security upgrade are
exclusive to 9K/8K mechanical and electronic products.

HOW TO DEPLOY AND EXECUTE THE SECURITY UPGRADE AND INCLUDED DESIGN ENHANCEMENTS

When were the design elements contained within this security upgrade first
implemented into the design 9K and 8K product lines contain?
The design enhancements contained within this security upgrade are new to BEST
9K/8K products and part of our ongoing product improvement updates. The
enhancements are now part of our standard product offering. Upgrade kits which
contain the design enhancements are available at no charge for existing
installations and inventory.
How do I implement this security upgrade?

To implement the design enhancements contained within this security upgrade
you’ll need to do the following:

 * Identify all keyed 9K/8K product in your facility
 * For each 9K/8K, execute the following steps:
   
   * Take the control key for the core, and remove the BEST SFIC interchangeable
     core from the 9K
   * Remove the existing throw member that is currently engaged into the back of
     the BEST SFIC core
   * Insert the new throw member into the backside of the BEST SFIC core
   * For 9Ks only:  Place bushing into the keyed sleeve while the BEST SFIC core
     and lever are removed.
   * Use the control key to insert the BEST SFIC core into the BEST 9K/8K




Are there security upgrade kits available for customers?
Yes, the security upgrade kits contain the design enhancements, including a new
throw member assembly and updated bushing. The upgrade kits are available free
of charge and can be ordered as with any other replacement part.
If I have existing inventory of 9K/8Ks that are still in the box, what do I do?
We strongly urge that all BEST 9K/8K units implement this security upgrade. For
existing inventory, open the 9K/8K box, place the applicable throw member kit
inside, and reseal.
What happens if I choose not to change my inventory?

BEST 9K/8K products that you received prior to December 17th, 2020 do not
contain the design enhancements that are implemented within this security
upgrade which safeguard against some of the latest lock picking tools and
techniques. For that reason, we strongly urge that this security upgrade be
implemented in all BEST 9K/8K products.

Is there a time frame when the design enhancement needs to be implemented?
We strongly urge that the security upgrade be implemented without delay.
Fortunately, the patent-pending 9K and 8K throw members are currently in
production for newly produced units, and 9K/8K throw member kits are available
now to update any existing installations and inventory. The 9K/8K throw member
kits have been added to our replacement parts and can be ordered free of charge.

*9K throw member is patent pending

Warning: This Manufacturer advises that no lock can provide complete security by
itself. This lock may be defeated by forcible or technical means, or evaded by
entry elsewhere on the property. No lock can substitute for caution, awareness
of your environment, and common sense. Builder’s hardware is available in
multiple performance grades to suit the application. In order to enhance
security and reduce risk, you should consult a qualified locksmith or other
security professional.