URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-th...
Submission: On December 01 via manual from US — Scanned from DE

Summary

This website contacted 29 IPs in 6 countries across 19 domains to perform 78 HTTP transactions. The main IP is 52.73.217.59, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is blogs.gartner.com. The Cisco Umbrella rank of the primary domain is 522499.
TLS certificate: Issued by Amazon on May 13th 2022. Valid for: a year.
This is the only time blogs.gartner.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
25 52.73.217.59 14618 (AMAZON-AES)
4 2a00:1450:400... 15169 (GOOGLE)
3 2600:9000:225... 16509 (AMAZON-02)
2 93.184.220.66 15133 (EDGECAST)
1 13.32.27.95 16509 (AMAZON-02)
4 2a03:2880:f02... 32934 (FACEBOOK)
4 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 96.16.149.96 16625 (AKAMAI-AS)
2 2620:1ec:40::45 8075 (MICROSOFT...)
2 109.169.42.14 20860 (IOMART-AS)
3 2a03:2880:f17... 32934 (FACEBOOK)
1 104.244.42.200 13414 (TWITTER)
1 2 142.0.165.137 7160 (NETDYNAMICS)
1 2001:4860:480... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
3 52.184.204.244 8075 (MICROSOFT...)
2 3.11.104.62 16509 (AMAZON-02)
1 2 20.234.93.27 8075 (MICROSOFT...)
1 4 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2a02:26f0:480... 20940 (AKAMAI-ASN1)
1 18.66.97.10 16509 (AMAZON-02)
1 52.222.236.122 16509 (AMAZON-02)
2 2600:9000:225... 16509 (AMAZON-02)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
1 18.66.147.62 16509 (AMAZON-02)
1 18.66.112.19 16509 (AMAZON-02)
78 29
Apex Domain
Subdomains
Transfer
28 gartner.com
blogs.gartner.com — Cisco Umbrella Rank: 522499
www.gartner.com — Cisco Umbrella Rank: 52904
elqact.gartner.com — Cisco Umbrella Rank: 141328
1 MB
7 clarity.ms
www.clarity.ms — Cisco Umbrella Rank: 1311
n.clarity.ms — Cisco Umbrella Rank: 9663
c.clarity.ms — Cisco Umbrella Rank: 1866
21 KB
6 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 27
ssl.google-analytics.com — Cisco Umbrella Rank: 281
38 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 355
www.linkedin.com — Cisco Umbrella Rank: 633
px4.ads.linkedin.com — Cisco Umbrella Rank: 6429
3 KB
4 bing.com
c.bing.com — Cisco Umbrella Rank: 255
bat.bing.com — Cisco Umbrella Rank: 345
12 KB
4 infinity-tracking.net
ict.infinity-tracking.net — Cisco Umbrella Rank: 32136
nas.lon.infinity-tracking.net — Cisco Umbrella Rank: 71788
11 KB
4 facebook.net
connect.facebook.net — Cisco Umbrella Rank: 134
200 KB
4 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 48
315 KB
3 hotjar.com
static.hotjar.com — Cisco Umbrella Rank: 638
script.hotjar.com — Cisco Umbrella Rank: 778
vars.hotjar.com — Cisco Umbrella Rank: 823
74 KB
3 facebook.com
www.facebook.com — Cisco Umbrella Rank: 108
218 B
3 twitter.com
platform.twitter.com — Cisco Umbrella Rank: 732
syndication.twitter.com — Cisco Umbrella Rank: 1048
133 KB
3 gcom.cloud
emtemp.gcom.cloud — Cisco Umbrella Rank: 112637
32 KB
2 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 868
376 B
2 google.de
www.google.de — Cisco Umbrella Rank: 6168
608 B
2 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 73
499 B
2 google.com
region1.analytics.google.com — Cisco Umbrella Rank: 4715
www.google.com — Cisco Umbrella Rank: 2
849 B
1 hotjar.io
vc.hotjar.io — Cisco Umbrella Rank: 2152
258 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 731
5 KB
1 en25.com
img.en25.com — Cisco Umbrella Rank: 5911
3 KB
78 19
Domain Requested by
25 blogs.gartner.com blogs.gartner.com
4 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
4 connect.facebook.net blogs.gartner.com
connect.facebook.net
4 www.googletagmanager.com blogs.gartner.com
www.googletagmanager.com
3 bat.bing.com www.googletagmanager.com
bat.bing.com
3 n.clarity.ms www.clarity.ms
3 www.facebook.com blogs.gartner.com
3 emtemp.gcom.cloud blogs.gartner.com
2 px.ads.linkedin.com 2 redirects
2 cdn.linkedin.oribi.io snap.licdn.com
2 c.clarity.ms 1 redirects
2 nas.lon.infinity-tracking.net ict.infinity-tracking.net
2 www.google.de blogs.gartner.com
2 stats.g.doubleclick.net www.googletagmanager.com
www.google-analytics.com
2 elqact.gartner.com 1 redirects blogs.gartner.com
2 ict.infinity-tracking.net blogs.gartner.com
ict.infinity-tracking.net
2 www.clarity.ms blogs.gartner.com
www.clarity.ms
2 ssl.google-analytics.com www.googletagmanager.com
blogs.gartner.com
2 platform.twitter.com blogs.gartner.com
platform.twitter.com
1 vc.hotjar.io script.hotjar.com
1 vars.hotjar.com static.hotjar.com
1 px4.ads.linkedin.com
1 www.linkedin.com 1 redirects
1 script.hotjar.com static.hotjar.com
1 static.hotjar.com blogs.gartner.com
1 snap.licdn.com www.googletagmanager.com
1 c.bing.com 1 redirects
1 www.google.com blogs.gartner.com
1 region1.analytics.google.com www.googletagmanager.com
1 syndication.twitter.com platform.twitter.com
1 img.en25.com blogs.gartner.com
1 www.gartner.com blogs.gartner.com
78 32
Subject Issuer Validity Valid
blogs.gartner.com
Amazon
2022-05-13 -
2023-06-11
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
emtemp.gcom.cloud
Amazon
2022-06-22 -
2023-07-20
a year crt.sh
*.twimg.com
DigiCert TLS RSA SHA256 2020 CA1
2022-10-06 -
2023-11-06
a year crt.sh
www.gartner.com
Amazon
2022-01-22 -
2023-02-20
a year crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA
2022-09-10 -
2022-12-09
3 months crt.sh
*.en25.com
DigiCert TLS RSA SHA256 2020 CA1
2022-07-17 -
2023-07-18
a year crt.sh
www.clarity.ms
DigiCert TLS RSA SHA256 2020 CA1
2022-02-27 -
2023-02-27
a year crt.sh
ict.infinity-tracking.net
R3
2022-11-12 -
2023-02-10
3 months crt.sh
syndication.twitter.com
DigiCert TLS Hybrid ECC SHA384 2020 CA1
2022-03-07 -
2023-03-06
a year crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
www.google.de
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
www.google.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
a.clarity.ms
Microsoft Azure TLS Issuing CA 02
2022-06-07 -
2023-06-02
a year crt.sh
nas.lon.infinity-tracking.net
Amazon
2022-05-26 -
2023-06-24
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2022-11-25 -
2023-05-25
6 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2022-03-01 -
2023-03-01
a year crt.sh
*.hotjar.com
Amazon
2022-10-25 -
2023-11-23
a year crt.sh
linkedin.oribi.io
Amazon
2022-07-07 -
2023-08-06
a year crt.sh
*.hotjar.io
Amazon
2022-07-18 -
2023-08-16
a year crt.sh

This page contains 4 frames:

Primary Page: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Frame ID: D330E6E5A5695413B57F52B645CB8252
Requests: 73 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.644279d1635fd969e87af94a98bd232b.html?origin=https%3A%2F%2Fblogs.gartner.com
Frame ID: 80201116069F607C0ECD0D28345B941C
Requests: 2 HTTP requests in this frame

Frame: https://vars.hotjar.com/box-5e66f98b4ee957db209dc6f63e3d59dd.html
Frame ID: 7B416CBD1C6DD3FE0BB8B0102CB637CF
Requests: 1 HTTP requests in this frame

Frame: https://www.facebook.com/tr/
Frame ID: F4C16273C1AF430957203563DEEA2F21
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Gartner Blog Network

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link rel=["']stylesheet["'] [^>]+/wp-(?:content|includes)/
  • /wp-(?:content|includes)/
  • wp-embed\.min\.js\?ver=([\d.]+)

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • //connect\.facebook\.([a-z]+)/[^/]*/[a-z]*\.js

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <!-- (?:End )?Google Tag Manager -->
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • //static\.hotjar\.com/

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • //platform\.twitter\.com/widgets\.js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

78
Requests

96 %
HTTPS

50 %
IPv6

19
Domains

32
Subdomains

29
IPs

6
Countries

1990 kB
Transfer

4111 kB
Size

43
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 42
  • https://elqact.gartner.com/visitor/v200/svrGP?pps=3&siteid=1849907385&ref=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&ref2=elqNone&tzo=0&ms=780&optin=disabled&firstPartyCookieDomain=elqact.gartner.com HTTP 302
  • https://elqact.gartner.com/visitor/v200/svrGP?pps=3&siteid=1849907385&ref=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&ref2=elqNone&tzo=0&ms=780&optin=disabled&elq1pcGUID=D070B3BF432047BF84BE19F666AEF470
Request Chain 58
  • https://c.clarity.ms/c.gif HTTP 302
  • https://c.bing.com/c.gif?CtsSyncId=BCA562FA790D45AF92DCB6A1C2DDEE5E&RedC=c.clarity.ms&MXFR=0B21BED9E45666722B19ACB4E05668CC HTTP 302
  • https://c.clarity.ms/c.gif?CtsSyncId=BCA562FA790D45AF92DCB6A1C2DDEE5E&MUID=244DE927DE6061B2299EFB4ADF606081
Request Chain 69
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=37808&time=1669920312444&url=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D37808%26time%3D1669920312444%26url%3Dhttps%253A%252F%252Fblogs.gartner.com%252Fchristopher-sladdin%252F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%252F%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=37808&time=1669920312444&url=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=37808&time=1669920312444&url=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&liSync=true&e_ipv6=AQKarKQJx6Lk1gAAAYTPAc4hrG1Blek2Uxln-SnSQqzc8BUGqKhuuhZ2qVQi-y4Pe1S1ogjk9mL-

78 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
134 KB
135 KB
Document
General
Full URL
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
2121bc308e1deede9de8b694fab58116844dae000bda314a1d727786bf5c70e9

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

access-control-allow-credentials
true
content-type
text/html; charset=UTF-8
date
Thu, 01 Dec 2022 18:45:08 GMT
link
<https://blogs.gartner.com/christopher-sladdin/wp-json/>; rel="https://api.w.org/" <https://blogs.gartner.com/christopher-sladdin/wp-json/wp/v2/posts/7>; rel="alternate"; type="application/json" <https://blogs.gartner.com/christopher-sladdin/?p=7>; rel=shortlink
server
Apache
server-timing
dtSInfo;desc="0", dtRpid;desc="1940969776"
vary
Origin
x-oneagent-js-injection
true
x-ruxit-js-agent
true
Graphik-BoldItalic-Web.woff2
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/fonts/
38 KB
39 KB
Font
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/fonts/Graphik-BoldItalic-Web.woff2
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
d82d131b3f1613798fb4de466c880d0c991ee6135f693fdcb93db42dde8a168f

Request headers

Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Origin
https://blogs.gartner.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:09 GMT
last-modified
Wed, 09 Nov 2022 22:24:38 GMT
server
Apache
etag
"99e5-5ed111f58fff9:dtagent10243220606153550TsJC"
vary
Origin
access-control-allow-origin
https://blogs.gartner.com
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="472780043", dtTao;desc="1"
accept-ranges
bytes
timing-allow-origin
*
content-length
39397
Graphik-Bold-Web.woff2
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/fonts/
37 KB
38 KB
Font
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/fonts/Graphik-Bold-Web.woff2
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
f796c49af85e0741fe3c6ec1dfbb0c2d30af79838aadc8c67beafab362d9bf4f

Request headers

Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Origin
https://blogs.gartner.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:09 GMT
last-modified
Wed, 09 Nov 2022 22:24:38 GMT
server
Apache
etag
"93c5-5ed111f58ec72:dtagent10243220606153550TsJC"
vary
Origin
access-control-allow-origin
https://blogs.gartner.com
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="-895338015", dtTao;desc="1"
accept-ranges
bytes
timing-allow-origin
*
content-length
37829
Graphik-MediumItalic-Web.woff2
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/fonts/
37 KB
37 KB
Font
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/fonts/Graphik-MediumItalic-Web.woff2
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
01172dff5bc11a97c75f1ad682dd675173fdc391f2db8d0e6d00699d0444de16

Request headers

Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Origin
https://blogs.gartner.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:09 GMT
last-modified
Wed, 09 Nov 2022 22:24:38 GMT
server
Apache
etag
"9319-5ed111f594e15:dtagent10243220606153550TsJC"
vary
Origin
access-control-allow-origin
https://blogs.gartner.com
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="-1346577564", dtTao;desc="1"
accept-ranges
bytes
timing-allow-origin
*
content-length
37657
Graphik-Medium-Web.woff2
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/fonts/
35 KB
35 KB
Font
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/fonts/Graphik-Medium-Web.woff2
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
703658e3e611c1e06cee65964644dbfd31a5d0a13c2e337a2eb407d6d870fbcf

Request headers

Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Origin
https://blogs.gartner.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:09 GMT
last-modified
Wed, 09 Nov 2022 22:24:38 GMT
server
Apache
etag
"8aa1-5ed111f591380:dtagent10243220606153550TsJC"
vary
Origin
access-control-allow-origin
https://blogs.gartner.com
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="-764830959", dtTao;desc="1"
accept-ranges
bytes
timing-allow-origin
*
content-length
35489
Graphik-RegularItalic-Web.woff2
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/fonts/
38 KB
39 KB
Font
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/fonts/Graphik-RegularItalic-Web.woff2
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
cf5b7fbdd8cdd9a1c285869a988971d410c9fa45ee6b1284737badca74314f48

Request headers

Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Origin
https://blogs.gartner.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:09 GMT
last-modified
Wed, 09 Nov 2022 22:24:38 GMT
server
Apache
etag
"9775-5ed111f59713c:dtagent10243220606153550TsJC"
vary
Origin
access-control-allow-origin
https://blogs.gartner.com
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="280392759", dtTao;desc="1"
accept-ranges
bytes
timing-allow-origin
*
content-length
38773
gtm.js
www.googletagmanager.com/
573 KB
137 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WWNT3B3
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
37566d83572fc6b957f4fe1a7409d0d1b7ad3843bdd43cd2fae750f6a4231043
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
139696
x-xss-protection
0
last-modified
Thu, 01 Dec 2022 18:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 01 Dec 2022 18:45:10 GMT
ruxitagentjs_ICA2NVfqru_10243220606153550.js
blogs.gartner.com/
188 KB
73 KB
Script
General
Full URL
https://blogs.gartner.com/ruxitagentjs_ICA2NVfqru_10243220606153550.js
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
0dee606d3486eb2a9c3c0ae4b8e13d1a0ccaaf4f4207749bd4b209b75ea04a6d

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:09 GMT
content-encoding
gzip
last-modified
Wed, 03 Mar 2010 07:01:40 GMT
server
Apache
vary
Origin
content-type
text/javascript; charset=utf-8
cache-control
public, max-age=31536000, immutable
access-control-allow-credentials
true
content-length
74102
expires
Fri, 01 Dec 2023 18:45:09 GMT
style.min.css
blogs.gartner.com/christopher-sladdin/wp-includes/css/dist/block-library/
50 KB
51 KB
Stylesheet
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-includes/css/dist/block-library/style.min.css?ver=5.6
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
5c2288ca7b324881faae5e368eb4d69457e2784e042e868de335d3827bb90981

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:09 GMT
last-modified
Tue, 08 Dec 2020 22:34:23 GMT
server
Apache
etag
"c8e9-5b5fb8b5b79c0"
vary
Origin
content-type
text/css
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="-330039179"
accept-ranges
bytes
content-length
51433
bootstrap.css
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/css/
143 KB
144 KB
Stylesheet
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/css/bootstrap.css?ver=5.6
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
75e22c57e34b3396436fc6c3c7df8710af96e39ec9936c7427fd35dc64d2d0b5

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
last-modified
Fri, 05 Aug 2022 17:29:48 GMT
server
Apache
etag
"23c32-5e581d012fb00"
vary
Origin
content-type
text/css
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="427893198"
accept-ranges
bytes
content-length
146482
main.css
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/css/
98 KB
99 KB
Stylesheet
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/css/main.css?ver=5.6
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
49be4e03f2081c8eaf7dd242c1715d7571bbad6d4bac77111dc0e9c154051b3c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:09 GMT
last-modified
Wed, 09 Nov 2022 22:24:49 GMT
server
Apache
etag
"18929-5ed111feb5ce5"
vary
Origin
content-type
text/css
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="-1975447129"
accept-ranges
bytes
content-length
100649
jquery.min.js
blogs.gartner.com/christopher-sladdin/wp-includes/js/jquery/
87 KB
88 KB
Script
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-includes/js/jquery/jquery.min.js?ver=3.5.1
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
60240d5a27ede94fd35fea44bd110b88c7d8cfc08127f032d13b0c622b8be827

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:09 GMT
last-modified
Tue, 08 Dec 2020 22:34:23 GMT
server
Apache
etag
"15d98-5b5fb8b5b79c0"
vary
Origin
content-type
application/javascript
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="-1485546668"
accept-ranges
bytes
content-length
89496
jquery-migrate.min.js
blogs.gartner.com/christopher-sladdin/wp-includes/js/jquery/
11 KB
12 KB
Script
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.3.2
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
last-modified
Tue, 08 Dec 2020 22:34:23 GMT
server
Apache
etag
"2bd8-5b5fb8b5b79c0"
vary
Origin
content-type
application/javascript
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="-956875316"
accept-ranges
bytes
content-length
11224
globalsite_gartner_logo.png
emtemp.gcom.cloud/ngw/commonassets/images/build-graphics/gartner-logos/
2 KB
3 KB
Image
General
Full URL
https://emtemp.gcom.cloud/ngw/commonassets/images/build-graphics/gartner-logos/globalsite_gartner_logo.png
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2250:d800:1f:65b9:4e80:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Apache /
Resource Hash
31f794ca3b1326c77ec3d60c11d1b200bf1ac4a837861781f62938fe6687514b
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Tue, 29 Nov 2022 05:34:22 GMT
via
1.1 1e498d046330e15095a1a2a958463bf4.cloudfront.net (CloudFront), 1.1 3fd7afcdda21f0b562dfcbf7920c44a0.cloudfront.net (CloudFront)
x-content-type-options
nosniff
x-amz-cf-pop
FRA2-C2, FRA60-P2
age
220248
x-cache
Hit from cloudfront
x-oneagent-js-injection
true
content-length
2368
x-xss-protection
1; mode=block
last-modified
Wed, 28 Nov 2018 17:47:19 GMT
server
Apache
etag
"940-57bbd285137c0"
x-frame-options
DENY
content-type
image/png
cache-control
max-age=15770000, s-maxage=15770000
accept-ranges
bytes
x-amz-cf-id
dxcl3zjQeuzSURhU8lorgQltIh2lyc5j71Eda77TLkjtj99ALKyD2Q==
widgets.js
platform.twitter.com/
97 KB
29 KB
Script
General
Full URL
https://platform.twitter.com/widgets.js
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
93.184.220.66 London, United Kingdom, ASN15133 (EDGECAST, US),
Reverse DNS
Software
ECS (frb/67E0) /
Resource Hash
c02444f391e8655e79ff8d7d4cb69c3426c3bffbf8731a994fa23aed0f641d12

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Thu, 01 Dec 2022 18:45:10 GMT
Content-Encoding
gzip
Age
862
X-Cache
HIT
P3P
CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Server-Timing
x-cache;desc= HIT,x-tw-cdn;desc=VZ,edge;dur=1
Content-Length
29221
Last-Modified
Wed, 02 Nov 2022 19:43:37 GMT
Server
ECS (frb/67E0)
Etag
"6633f9603c759c40d9b200995454f17c+gzip"
Vary
Accept-Encoding
Access-Control-Allow-Methods
GET
Content-Type
application/javascript; charset=utf-8
Access-Control-Allow-Origin
*
x-tw-cdn
VZ
Cache-Control
public, max-age=1800
icon-lock.png
emtemp.gcom.cloud/ngw/content/dam/common/images/icons/
697 B
1 KB
Image
General
Full URL
https://emtemp.gcom.cloud/ngw/content/dam/common/images/icons/icon-lock.png
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2250:d800:1f:65b9:4e80:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Apache /
Resource Hash
6bb6bf7a13e215721829d60efc0b1ba2e4c805f4ca70901a470049121d967192
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 15 Sep 2022 06:34:34 GMT
via
1.1 0e37105a96e87c22ff4981659a6dc176.cloudfront.net (CloudFront), 1.1 3fd7afcdda21f0b562dfcbf7920c44a0.cloudfront.net (CloudFront)
x-content-type-options
nosniff
x-amz-cf-pop
FRA56-P6, FRA60-P2
age
6696636
x-cache
Hit from cloudfront
x-oneagent-js-injection
true
content-length
697
x-xss-protection
1; mode=block
last-modified
Wed, 28 Nov 2018 17:51:45 GMT
server
Apache
etag
"2b9-57bbd382c0e40"
x-frame-options
DENY
content-type
image/png
cache-control
max-age=15770000, s-maxage=15770000
accept-ranges
bytes
x-amz-cf-id
hdKEC1LzlKCjbYH795cgpVc_k6TCNTVgUhLailn8iBlLqrNifcgCYw==
default-related-webinar.jpg
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/images/
17 KB
17 KB
Image
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/images/default-related-webinar.jpg
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
96661a915a4532e6407d0d9a1ea11266145d9e7e73b697a49bffeef117d4f68c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
last-modified
Fri, 05 Aug 2022 17:29:48 GMT
server
Apache
etag
"42e8-5e581d012fb00"
vary
Origin
content-type
image/jpeg
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="-2109004440"
accept-ranges
bytes
content-length
17128
self-service-portal-tile-image.jpg
www.gartner.com/ngw/globalassets/en/sales-service/images/tiles/
39 KB
40 KB
Image
General
Full URL
https://www.gartner.com/ngw/globalassets/en/sales-service/images/tiles/self-service-portal-tile-image.jpg
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.27.95 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-27-95.fra56.r.cloudfront.net
Software
Apache /
Resource Hash
1b8d7e0cf4353238b8d83aac82536015fb730b6796012a982771e47a8b6acdea
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
via
1.1 8fd360cd20d33fa1400394ae41746f66.cloudfront.net (CloudFront)
x-content-type-options
nosniff
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
server-timing
dtSInfo;desc="0", dtRpid;desc="-1678673868"
content-length
39928
x-xss-protection
1; mode=block
last-modified
Tue, 13 Sep 2022 19:00:59 GMT
server
Apache
etag
"9bf8-5e893a1fb70c0"
x-frame-options
DENY
vary
User-Agent
content-type
image/jpeg
cache-control
max-age=15770000, s-maxage=15770000
accept-ranges
bytes
x-amz-cf-id
_QHq1UjrFICW6jHjq9lIzcES18CKocv7bNTQiBx5uKbQDuRABlN8BA==
bootstrap.js
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/js/
68 KB
69 KB
Script
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/js/bootstrap.js?ver=1.0.0
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
0abe8deb334de1ba743b04d0399e99eba336afed9da72fc4c0a302c99f9238c8

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
last-modified
Fri, 05 Aug 2022 17:29:48 GMT
server
Apache
etag
"1104b-5e581d012fb00"
vary
Origin
content-type
application/javascript
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="613402675"
accept-ranges
bytes
content-length
69707
top-nav.js
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/js/
16 KB
17 KB
Script
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/js/top-nav.js?ver=1.1
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
6ed706eb6a139c01175e3210fabcdf016ef4394a45a528dcf8c7fbb7cb136ab3

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
last-modified
Fri, 05 Aug 2022 17:29:48 GMT
server
Apache
etag
"4070-5e581d012fb00"
vary
Origin
content-type
application/javascript
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="588018295"
accept-ranges
bytes
content-length
16496
search.js
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/js/
1 KB
2 KB
Script
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/js/search.js?ver=1.1
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
b47b1618f27499c38fca312657f8e6248a2c4f56c6bd740f6f9f68cd455ff14c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
last-modified
Fri, 05 Aug 2022 17:29:48 GMT
server
Apache
etag
"498-5e581d012fb00"
vary
Origin
content-type
application/javascript
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="-1437678567"
accept-ranges
bytes
content-length
1176
related-content.js
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/js/
1 KB
2 KB
Script
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/js/related-content.js?ver=1.1
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
a35aff9bfe862e611d1ce30f5a866f8daf099da174a18f829d61ed59f3378368

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
last-modified
Fri, 05 Aug 2022 17:29:48 GMT
server
Apache
etag
"547-5e581d012fb00"
vary
Origin
content-type
application/javascript
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="-892801540"
accept-ranges
bytes
content-length
1351
eloqua.js
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/js/
17 KB
18 KB
Script
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/js/eloqua.js?ver=1.1
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
55e7961f9bf07dfc414f05b8b5ffb9c7acba16793180b804e9c81c98576e7e5d

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
last-modified
Fri, 05 Aug 2022 17:29:48 GMT
server
Apache
etag
"4514-5e581d012fb00"
vary
Origin
content-type
application/javascript
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="-1527711778"
accept-ranges
bytes
content-length
17684
wp-embed.min.js
blogs.gartner.com/christopher-sladdin/wp-includes/js/
1 KB
2 KB
Script
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-includes/js/wp-embed.min.js?ver=5.6
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
6ebcda7a3a41ef97f0b4071160ceb1020e540fdc0f790079a5c2ef01ab654fe0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
last-modified
Tue, 08 Dec 2020 22:34:23 GMT
server
Apache
etag
"59a-5b5fb8b5b79c0"
vary
Origin
content-type
application/javascript
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="1382944569"
accept-ranges
bytes
content-length
1434
wp-emoji-release.min.js
blogs.gartner.com/christopher-sladdin/wp-includes/js/
14 KB
14 KB
Script
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-includes/js/wp-emoji-release.min.js?ver=5.6
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
3685c3818240f5f390073c7d04f944a5cb5d848093224f3a7888034e8c050eb4

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
last-modified
Tue, 08 Dec 2020 22:34:23 GMT
server
Apache
etag
"37a6-5b5fb8b5b79c0"
vary
Origin
content-type
application/javascript
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="-1226691337"
accept-ranges
bytes
content-length
14246
Graphik-Regular-Web.woff2
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/fonts/
36 KB
36 KB
Font
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/fonts/Graphik-Regular-Web.woff2
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/css/main.css?ver=5.6
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
7a2f15820ffe7ec552c256f18b8cd6485618d23a5648f535992e5c6928a542b7

Request headers

Referer
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/css/main.css?ver=5.6
Origin
https://blogs.gartner.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
last-modified
Wed, 09 Nov 2022 22:24:38 GMT
server
Apache
etag
"8ed1-5ed111f59619c:dtagent10243220606153550TsJC"
vary
Origin
access-control-allow-origin
https://blogs.gartner.com
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="1218071796", dtTao;desc="1"
accept-ranges
bytes
timing-allow-origin
*
content-length
36561
gartner-vis-icon-font-v4.ttf
emtemp.gcom.cloud/ngw/commonassets/fonts/gartnericons/
48 KB
28 KB
Font
General
Full URL
https://emtemp.gcom.cloud/ngw/commonassets/fonts/gartnericons/gartner-vis-icon-font-v4.ttf
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/css/main.css?ver=5.6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2250:d800:1f:65b9:4e80:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Apache /
Resource Hash
1f199006645032a1cc92f2f8d689bd686a5fae5a13c929597d38f0a358904aba
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Referer
https://blogs.gartner.com/
Origin
https://blogs.gartner.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Tue, 01 Nov 2022 00:33:16 GMT
content-encoding
gzip
x-content-type-options
nosniff
via
1.1 6b85d8725dd6471c3db1f65d4096afc4.cloudfront.net (CloudFront), 1.1 a4233498d2bd44dbd411d60d86f8334e.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P6, FRA60-P2
age
2657514
x-cache
Hit from cloudfront
x-oneagent-js-injection
true
content-length
27712
x-xss-protection
1; mode=block
last-modified
Thu, 30 Jan 2020 11:18:31 GMT
server
Apache
etag
"c0a8-59d599dfff200-gzip:dtagent10243220606153550y9Wv"
x-frame-options
DENY
vary
Accept-Encoding
content-type
application/x-font-ttf
access-control-allow-origin
*
cache-control
max-age=31104000, s-maxage=31104000
accept-ranges
bytes
timing-allow-origin
*
x-amz-cf-id
H2ZrW7vr9po-grm2l895NcWOUbUv3BLGDpAV2UUmj3N6Z0v7LhS-6w==
sdk.js
connect.facebook.net/en_US/
3 KB
2 KB
Script
General
Full URL
https://connect.facebook.net/en_US/sdk.js
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f02d:12:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
/
Resource Hash
89b200ffbf22ed39944559d56cb9353d27a546b390868dd0b46539b09db074a6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Thu, 01 Dec 2022 18:45:10 GMT
content-md5
5EIUwkBBgM0XrH289gI3Kg==
document-policy
force-load-at-top
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
content-length
1688
x-fb-rlafr
0
x-fb-debug
q90RwghxiVuFn4X4TgWzWZeKafm2gK+cN4TdtmM9H0kpAxJ+1/Eci24g/WRW1lZ8VYc4Y9xSA450JC6fX5vTEA==
x-fb-trip-id
917726464
x-fb-content-md5
723edf8d00c13315903d26761245f806
cross-origin-opener-policy
same-origin-allow-popups
etag
"fe3c978b316562c466a39fbe126125d0"
vary
Accept-Encoding
x-frame-options
DENY
content-type
application/x-javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
X-FB-Content-MD5
cache-control
public,max-age=1200,stale-while-revalidate=3600
timing-allow-origin
*
expires
Thu, 01 Dec 2022 18:57:37 GMT
globalsite_icon_check.png
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/images/
2 KB
2 KB
Image
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/images/globalsite_icon_check.png
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/css/main.css?ver=5.6
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
45bb9bf797762f6a8539a02b4a82609e1edce6dd6694ba2cd2836ab3f032bc18

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/css/main.css?ver=5.6
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
last-modified
Fri, 05 Aug 2022 17:29:48 GMT
server
Apache
etag
"612-5e581d012fb00"
vary
Origin
content-type
image/png
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="-1102936100"
accept-ranges
bytes
content-length
1554
Triple-Squeeze-Blog_0-768x525.png
blogs.gartner.com/christopher-sladdin/files/2022/08/
133 KB
134 KB
Image
General
Full URL
https://blogs.gartner.com/christopher-sladdin/files/2022/08/Triple-Squeeze-Blog_0-768x525.png
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
435f6d7ac07e59d3fe2325c38d3a740663f35d8942857e5126c24e72b6b1b2fc

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
last-modified
Thu, 04 Aug 2022 08:43:40 GMT
server
Apache
etag
"bd4eda34fad4185dd10bd497fd9f910f:dtagent10243220606153550TsJC"
vary
Origin
content-type
image/png
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="-1398700338"
content-length
136648
expires
Sun, 01 Feb 2026 04:31:50 GMT
sdk.js
connect.facebook.net/en_US/
306 KB
86 KB
Script
General
Full URL
https://connect.facebook.net/en_US/sdk.js?hash=e1b79309a16053f56895f312c4abf081
Requested by
Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/sdk.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a03:2880:f02d:12:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
/
Resource Hash
adda25ee19987b335a330c8d091413ae556330760f77ee33323bd5d61e09607b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY

Request headers

Referer
https://blogs.gartner.com/
Origin
https://blogs.gartner.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Thu, 01 Dec 2022 18:45:10 GMT
content-md5
RC0Z9fnRWuHu7P7soozzRQ==
document-policy
force-load-at-top
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
content-length
88359
x-fb-rlafr
0
x-fb-debug
mJ9x0K59aiSgnoeBEx83UGRDxwgzvF96gqwR4VLv0zN+7TPgj35eE1gOT4GzBm0543WSuEuNam3edItduzPzHw==
x-fb-content-md5
651053f009099f34839a38090513c0b1
cross-origin-opener-policy
same-origin-allow-popups
etag
"e6bd1d0db820804e4aa0ea4c8e87e8c8"
vary
Accept-Encoding
x-frame-options
DENY
content-type
application/x-javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
X-FB-Content-MD5
cache-control
public,max-age=31536000,stale-while-revalidate=3600,immutable
timing-allow-origin
*
priority
u=3,i
expires
Fri, 01 Dec 2023 17:40:35 GMT
globalsite_icon_alert.png
blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/images/
781 B
1 KB
Image
General
Full URL
https://blogs.gartner.com/christopher-sladdin/wp-content/themes/gbn_analysts/styles/images/globalsite_icon_alert.png
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
9b27218b36acb8d8654e5e6f753f307b9ffe522b0dfed8fd7c0b5daa93c6f5fa

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
last-modified
Fri, 05 Aug 2022 17:29:48 GMT
server
Apache
etag
"30d-5e581d012fb00"
vary
Origin
content-type
image/png
access-control-allow-credentials
true
server-timing
dtSInfo;desc="0", dtRpid;desc="-187308487"
accept-ranges
bytes
content-length
781
analytics.js
www.google-analytics.com/
49 KB
20 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-WWNT3B3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
b42e4a056cb5b80c5a315040826866445ec9332f0749e184509ab2d9d3b86719
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Thu, 01 Dec 2022 17:15:51 GMT
last-modified
Tue, 27 Sep 2022 22:01:05 GMT
server
Golfe2
age
5359
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
20039
expires
Thu, 01 Dec 2022 19:15:51 GMT
ga.js
ssl.google-analytics.com/
45 KB
17 KB
Script
General
Full URL
https://ssl.google-analytics.com/ga.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-WWNT3B3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
1259ea99bd76596239bfd3102c679eb0a5052578dc526b0452f4d42f8bcdd45f
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Thu, 01 Dec 2022 17:51:04 GMT
last-modified
Tue, 27 Sep 2022 22:01:05 GMT
server
Golfe2
age
3246
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
17168
expires
Thu, 01 Dec 2022 19:51:04 GMT
gtm.js
www.googletagmanager.com/
135 KB
45 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-P973B6B&l=dataLayer
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-WWNT3B3
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80b::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
071d67aae62d1ad856ba8b11ff687bb41259ecd6d696da285424114d325031a2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
45907
x-xss-protection
0
last-modified
Thu, 01 Dec 2022 18:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 01 Dec 2022 18:45:10 GMT
gtm.js
www.googletagmanager.com/
279 KB
67 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-5398QBF&l=dataLayer
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-WWNT3B3
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80b::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
65013751dbb11785538ebc6e27e5189bd28756c14941f0bf7918c20ad2c3dcb5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
68208
x-xss-protection
0
last-modified
Thu, 01 Dec 2022 18:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 01 Dec 2022 18:45:10 GMT
elqCfg.min.js
img.en25.com/i/
6 KB
3 KB
Script
General
Full URL
https://img.en25.com/i/elqCfg.min.js
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
96.16.149.96 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a96-16-149-96.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
3346de8e2ae1bfde250c7ac5c06f79a0a60c7faef8e5e08a2c9e8fbf5ec2c9e8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains; preload
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Date
Thu, 01 Dec 2022 18:45:10 GMT
P3P
CP="IDC DSP COR DEVa TAIa OUR BUS PHY ONL UNI COM NAV CNT STA",
Connection
keep-alive
Content-Length
2183
X-XSS-Protection
1; mode=block
Pragma
no-cache
Last-Modified
Mon, 03 Oct 2022 17:55:36 GMT
ETag
"ff37a05751d7d81:0"
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
no-store
Accept-Ranges
bytes
X-Robots-Tag
noindex, nofollow
Expires
Thu, 01 Dec 2022 18:45:10 GMT
du73x4xmif
www.clarity.ms/tag/
2 KB
2 KB
Script
General
Full URL
https://www.clarity.ms/tag/du73x4xmif?ref=gtm2
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:40::45 , United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
6a2426ce19e8bc8c2176bbea051749b16fb837e898fa28c248e219c31579f4a1

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

content-type
application/x-javascript
date
Thu, 01 Dec 2022 18:45:10 GMT
cache-control
no-cache, no-store
expires
-1
x-azure-ref
0NvaIYwAAAADYMhXYhQVAT730l8eV6FckRlJBMjMxMDUwNDIwMDE5ADZjZmJlZWUwLTUwMjctNDg0Yi04OTY3LTRhMjlhZjc3ZjFlMQ==
x-cache
CONFIG_NOCACHE
request-context
appId=cid-v1:3d284f99-f285-495c-ac33-dedd7ecf1ac8
nas.v1.min.js
ict.infinity-tracking.net/js/
30 KB
9 KB
Script
General
Full URL
https://ict.infinity-tracking.net/js/nas.v1.min.js
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
109.169.42.14 , United Kingdom, ASN20860 (IOMART-AS, GB),
Reverse DNS
ict.infinity-tracking.net
Software
nginx /
Resource Hash
fc246ae8d3462ca2084b2fb181ea1388b32d76e10ae8db2b51bf25c1b3cbbf18

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Thu, 01 Dec 2022 18:45:10 GMT
Content-Encoding
gzip
Last-Modified
Thu, 13 Oct 2022 15:16:53 GMT
Server
nginx
ETag
W/"781e-5eaebffc70340"
Transfer-Encoding
chunked
Content-Type
application/javascript
Cache-Control
max-age=86400, public
Connection
keep-alive
Expires
Fri, 02 Dec 2022 18:45:10 GMT
widget_iframe.644279d1635fd969e87af94a98bd232b.html
platform.twitter.com/widgets/ Frame 8020
320 KB
104 KB
Document
General
Full URL
https://platform.twitter.com/widgets/widget_iframe.644279d1635fd969e87af94a98bd232b.html?origin=https%3A%2F%2Fblogs.gartner.com
Requested by
Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
93.184.220.66 London, United Kingdom, ASN15133 (EDGECAST, US),
Reverse DNS
Software
ECS (frb/6762) /
Resource Hash
8c0531412c543b9bd978e29acb8f5cf330db9891115d1e9924519d9a675b7b74

Request headers

Referer
https://blogs.gartner.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Access-Control-Allow-Methods
GET
Access-Control-Allow-Origin
*
Age
74362
Cache-Control
public, max-age=315360000
Content-Encoding
gzip
Content-Length
105445
Content-Type
text/html; charset=utf-8
Date
Thu, 01 Dec 2022 18:45:10 GMT
Etag
"50d73c0b4a4c7e4697b9c6ac6f1ecd75+gzip"
Last-Modified
Wed, 02 Nov 2022 19:36:59 GMT
P3P
CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Server
ECS (frb/6762)
Server-Timing
x-cache;desc= HIT,x-tw-cdn;desc=,edge;dur=1
Vary
Accept-Encoding
X-Cache
HIT
x-tw-cdn
VZ
/
www.facebook.com/tr/
0
185 B
Image
General
Full URL
https://www.facebook.com/tr/?id=147221222809220&ev=fb_page_view&dl=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&rl=&if=false&ts=1669920310694&sw=1600&sh=1200&at=
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f173:81:face:b00c:0:25de Amsterdam, Netherlands, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
proxygen-bolt /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
date
Thu, 01 Dec 2022 18:45:10 GMT
server
proxygen-bolt
content-type
text/plain
access-control-allow-origin
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
content-length
0
settings
syndication.twitter.com/ Frame 8020
913 B
696 B
Fetch
General
Full URL
https://syndication.twitter.com/settings?session_id=3b52b522b9ffa2b832f4f629f3b1dff0fa4174fd
Requested by
Host: platform.twitter.com
URL: https://platform.twitter.com/widgets/widget_iframe.644279d1635fd969e87af94a98bd232b.html?origin=https%3A%2F%2Fblogs.gartner.com
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.244.42.200 , United States, ASN13414 (TWITTER, US),
Reverse DNS
Software
tsa_o /
Resource Hash
54ff9917daf6f89618357ef569223a5bd81eb9ef0255509aa77167cd9ee9e458
Security Headers
Name Value
Strict-Transport-Security max-age=631138519

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://platform.twitter.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

x-response-time
111
date
Thu, 01 Dec 2022 18:45:10 GMT
content-encoding
gzip
strict-transport-security
max-age=631138519
last-modified
Thu, 01 Dec 2022 18:45:10 GMT
server
tsa_o
vary
Origin
content-type
application/json; charset=utf-8
access-control-allow-origin
https://platform.twitter.com
x-transaction-id
9a2630385d9de791
cache-control
must-revalidate, max-age=600
access-control-allow-credentials
true
perf
7626143928
x-connection-hash
854fe90fb0cd6779442ded9c24caa3631b1728cc278894a8ad529840b68bb64c
content-length
374
__utm.gif
ssl.google-analytics.com/r/
35 B
54 B
Image
General
Full URL
https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=2095380424&utmhn=blogs.gartner.com&utmcs=UTF-8&utmsr=1600x1200&utmvp=1600x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Gartner%20Blog%20Network&utmhid=1077117777&utmr=-&utmp=%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&utmht=1669920310773&utmac=UA-123456-33&utmgtm=2wgbu0WWNT3B3&utmcc=__utma%3D256913437.1984445408.1669920311.1669920311.1669920311.1%3B%2B__utmz%3D256913437.1669920311.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=1482114241&utmredir=1&utmu=qnAgAABAAAGBAAAAAgAAgABE~
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 01 Dec 2022 18:45:10 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Fri, 01 Jan 1990 00:00:00 GMT
svrGP
elqact.gartner.com/visitor/v200/
Redirect Chain
  • https://elqact.gartner.com/visitor/v200/svrGP?pps=3&siteid=1849907385&ref=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effe...
  • https://elqact.gartner.com/visitor/v200/svrGP?pps=3&siteid=1849907385&ref=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effe...
49 B
500 B
Image
General
Full URL
https://elqact.gartner.com/visitor/v200/svrGP?pps=3&siteid=1849907385&ref=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&ref2=elqNone&tzo=0&ms=780&optin=disabled&elq1pcGUID=D070B3BF432047BF84BE19F666AEF470
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
HTTP/1.1
Server
142.0.165.137 Ashburn, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
Software
/
Resource Hash
f1ccea6b7204d9f7913ab45e1afa51d79f83bd4f0319de937b0132e6e02b1aab
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Pragma
no-cache
Date
Thu, 01 Dec 2022 18:45:10 GMT
X-Content-Type-Options
nosniff
Content-Type
image/gif
P3P
CP="IDC DSP COR DEVa TAIa OUR BUS PHY ONL UNI COM NAV CNT STA",
Cache-Control
no-store
X-Robots-Tag
noindex, nofollow
Content-Length
49
X-Xss-Protection
1; mode=block
Expires
-1

Redirect headers

Pragma
no-cache
Date
Thu, 01 Dec 2022 18:45:10 GMT
X-Content-Type-Options
nosniff
Content-Type
text/html; charset=utf-8
P3P
CP="IDC DSP COR DEVa TAIa OUR BUS PHY ONL UNI COM NAV CNT STA",
Location
https://elqact.gartner.com/visitor/v200/svrGP?pps=3&siteid=1849907385&ref=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&ref2=elqNone&tzo=0&ms=780&optin=disabled&elq1pcGUID=D070B3BF432047BF84BE19F666AEF470
Cache-Control
no-store
X-Robots-Tag
noindex, nofollow
Content-Length
458
X-Xss-Protection
1; mode=block
Expires
-1
linkid.js
www.google-analytics.com/plugins/ua/
2 KB
884 B
Script
General
Full URL
https://www.google-analytics.com/plugins/ua/linkid.js
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
92fca55833f48b4289ac8f1cedd48752b580fce4ec4b5d81670b8193d6e51b54
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:33:49 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
681
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
859
x-xss-protection
0
last-modified
Tue, 22 Oct 2019 18:15:00 GMT
server
sffe
vary
Accept-Encoding
report-to
{"group":"static-on-bigtable","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/static-on-bigtable"}]}
content-type
text/javascript
cache-control
public, max-age=3600
accept-ranges
bytes
cross-origin-opener-policy-report-only
same-origin; report-to="static-on-bigtable"
expires
Thu, 01 Dec 2022 19:33:49 GMT
js
www.googletagmanager.com/gtag/
184 KB
67 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-R1W5CE5FEV&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-5398QBF&l=dataLayer
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80b::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
0b6ee989303993692f3685e971bba741375e29bc9432b2298bf3f3114f8ab7b8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
68236
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
expires
Thu, 01 Dec 2022 18:45:10 GMT
collect
www.google-analytics.com/j/
2 B
22 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j98&a=1077117777&t=pageview&_s=1&dl=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&ul=en-us&de=UTF-8&dt=Gartner%20Blog%20Network&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=aSBACUAjBAAAACAEK~&jid=84893552&gjid=96882448&cid=1984445408.1669920311&tid=UA-8394889-3&_gid=1086174057.1669920311&_r=1&gtm=2wgbu0WWNT3B3&cg1=&cg2=https%3A&cg3=blogs.gartner.com&cg4=christopher-sladdin&cg5=5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn&cd2=GTM-WWNT3B3&cd3=472&cd4=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&cd5=(not%20set)&cd6=(not%20set)&cd7=(not%20set)&cd8=1669920310652&cd10=2022-12-01&cd11=18&cd12=(not%20set)&cd13=Gartner%20Blog%20Network&cd16=Not%20Logged%20In&cd22=is%20gartner%20employee%3F%20placeholder&cd23=is%20gartner%20client%3F%20placeholder&cd24=number%20of%20events%20attended%20placeholder&cd25=last%20login%20date%20placeholder&cd26=Visible&cd31=1&cd32=UA%20-%20Pageview%20-%20All%20Pages%20-%20datalayer-initialized&cd33=placeholder%2033&cd34=placeholder%2034&cd35=placeholder%2035&cd36=(not%20set)&cd37=(not%20set)&cd38=placeholder%2038&cd39=placeholder%2039&cd40=1&cd41=(not%20set)&cd43=5%20Actions%20Customer%20Service%20Leaders%20should%20take%20to%20mitigate%20the%20effects%20of%20the%20Economic%20Downturn&cd44=not%20set&cd45=placeholder%2045&cd46=2022-08-05&cd47=placeholder%2047&cd48=placeholder%2048&cd49=placeholder%2049&cd50=placeholder%2050&cd51=n%2Fa&cd52=n%2Fa&cd54=n%2Fa&cd55=n%2Fa&cd56=n%2Fa&cd57=n%2Fa&cd58=n%2Fa&cd59=NaN&cd60=n%2Fa&cd61=n%2Fa&cd89=(not%20set)&cd151=English&cd161=Gartner%20Blog%20Network&cd162=(not%20set)&cd164=Customer%20Service%20and%20Support&cd165=(not%20set)&cd166=Blog%20Post&cd167=Service%20and%20Support%20Strategy%20and%20Leadership&cd168=(not%20set)&cd169=placeholder%20169&cd1=1984445408.1669920311&cd17=2022-12-01&cd153=pageview&z=1700560564
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://blogs.gartner.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 01 Dec 2022 18:45:10 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://blogs.gartner.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
clarity.js
www.clarity.ms/eus2-f/s/0.6.43/
54 KB
18 KB
Script
General
Full URL
https://www.clarity.ms/eus2-f/s/0.6.43/clarity.js
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/tag/du73x4xmif?ref=gtm2
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:40::45 , United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 /
Resource Hash
cc8a16ce849d72f106bd67187e4b60c20da3093375202bf0b53f23e8f40a8b11

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:10 GMT
content-encoding
br
last-modified
Wed, 01 Jun 2022 12:22:22 GMT
server
Microsoft-IIS/10.0
x-azure-ref-originshield
0ccqHYwAAAABzQa3E7obDTYMDA6KQ6zg3RlJBMjMxMDUwNDE3MDQ5ADZjZmJlZWUwLTUwMjctNDg0Yi04OTY3LTRhMjlhZjc3ZjFlMQ==
etag
"1d9026a431ead4c"
x-azure-ref
0NvaIYwAAAACqvgyaju7xRoxhKa40IdQtRlJBMjMxMDUwNDIwMDE5ADZjZmJlZWUwLTUwMjctNDg0Yi04OTY3LTRhMjlhZjc3ZjFlMQ==
x-cache
TCP_HIT
content-type
application/javascript;charset=utf-8
cache-control
public,max-age=86400
accept-ranges
bytes
request-context
appId=cid-v1:67bc0b23-8423-4b52-b1ca-6a87709ceaa2
collect
region1.analytics.google.com/g/
0
348 B
Ping
General
Full URL
https://region1.analytics.google.com/g/collect?v=2&tid=G-R1W5CE5FEV&gtm=2oebu0&_p=1077117777&_gaz=1&cid=1984445408.1669920311&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1669920310&sct=1&seg=0&dl=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&dt=Gartner%20Blog%20Network&en=page_view&_fv=1&_ss=1&ep.gtm_container_id=GTM-5398QBF&ep.gtm_container_version=6&ep.full_url=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&ep.fragment=&ep.hit_level_referrer=&epn.unix_time_stamp=1669920310815&ep.client_day=2022-12-01&epn.client_hour=18&ep.site_code=Gartner%20Blog%20Network&ep.logged_in_status=Not%20Logged%20In&ep.page_is_visible=false&epn.gtm_unique_event_id=37&ep.rm_itm_program=placeholder%2033&ep.rm_itm_loc=placeholder%2034&ep.rm__itm_display=placeholder%2035&ep.rm_global_url=(not%20set)&ep.reserved_enterprise=placeholder%2050&epn.device_pixel_ratio=1&ep.placement=(not%20set)&ep.rm_page_title=5%20Actions%20Customer%20Service%20Leaders%20should%20take%20to%20mitigate%20the%20effects%20of%20the%20Economic%20Downturn&ep.rm_page_topic=not%20set&ep.rm_article_publish_date=2022-08-05&ep.em_event_code=n%2Fa&ep.em_event_location=n%2Fa&ep.em_event_primary_role=n%2Fa&ep.em_event_region=n%2Fa&ep.em_event_type=n%2Fa&ep.em_event_current_marketing_milestone=n%2Fa&ep.em_event_start_date=n%2Fa&ep.em_event_weeks_to_start_date=NaN&ep.em_event_title=n%2Fa&ep.em_event_venue_name=n%2Fa&ep.page_language=English&ep.rm_page_type=Gartner%20Blog%20Network&ep.rm_asset_type=&ep.rm_page_role=&ep.rm_page_job_function=Customer%20Service%20and%20Support&ep.rm_page_industry=&ep.rm_page_content_type=Blog%20Post&ep.rm_page_ki=(not%20set)&ep.rm_page_template=&ep.rm_design_type=(not%20set)&ep.undefined=1&ep.gtm_tag_name=GA4%20-%20Pageview%20-%20All%20Pages
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-R1W5CE5FEV&l=dataLayer&cx=c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 01 Dec 2022 18:45:11 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://blogs.gartner.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/g/
0
56 B
Ping
General
Full URL
https://stats.g.doubleclick.net/g/collect?v=2&tid=G-R1W5CE5FEV&cid=1984445408.1669920311&gtm=2oebu0&aip=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-R1W5CE5FEV&l=dataLayer&cx=c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c00::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 01 Dec 2022 18:45:11 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://blogs.gartner.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
501 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?v=1&t=sr&slf_rd=1&_r=4&tid=G-R1W5CE5FEV&cid=1984445408.1669920311&gtm=2oebu0&aip=1&z=1920583984
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 01 Dec 2022 18:45:11 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
443 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-8394889-3&cid=1984445408.1669920311&jid=84893552&gjid=96882448&_gid=1086174057.1669920311&_u=aSBACUAiBAAAACAEK~&z=1082950528
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c00::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://blogs.gartner.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Thu, 01 Dec 2022 18:45:11 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://blogs.gartner.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
track
ict.infinity-tracking.net/
460 B
814 B
XHR
General
Full URL
https://ict.infinity-tracking.net/track?igrp=2593&vref=&href=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&c_siteCode=Gartner%20Blog%20Network&c_eventCode=n%2Fa&c_eventGroup=undefined&c_eventLocation=n%2Fa&c_eventPrimaryRole=n%2Fa&c_eventRegion=n%2Fa&c_eventType=n%2Fa&c_function=Customer%20Service%20and%20Support&c_type=Gartner%20Blog%20Network&c_contentType=Blog%20Post&c_campaignName=undefined&c_pageUrl=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&c_gua_cid=1984445408.1669920311&res=1600x1200&t=Gartner%20Blog%20Network&dvs=visible&ua=240932415&autoDiscovery=1&cs=1&mode=autodiscovery&pv=2&v=6.10.18&ts=1669920311
Requested by
Host: ict.infinity-tracking.net
URL: https://ict.infinity-tracking.net/js/nas.v1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
109.169.42.14 , United Kingdom, ASN20860 (IOMART-AS, GB),
Reverse DNS
ict.infinity-tracking.net
Software
nginx /
Resource Hash
b7ae8212602200e8f4438357b7fae2034d125e809be979152099d50512e23fec

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Thu, 01 Dec 2022 18:45:11 GMT
Server
nginx
P3P
policyref="/w3c/p3p.xml", CP="NOI DSP NID ADM PSA OUR IND COM NAV INT"
Access-Control-Allow-Origin
*
Content-Type
application/json; charset=UTF-8
Cache-Control
no-cache, must-revalidate
Connection
keep-alive
Content-Length
460
Expires
Sat, 26 Jul 1997 05:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
501 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-8394889-3&cid=1984445408.1669920311&jid=84893552&_u=aSBACUAiBAAAACAEK~&z=355122081
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 01 Dec 2022 18:45:11 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-8394889-3&cid=1984445408.1669920311&jid=84893552&_u=aSBACUAiBAAAACAEK~&z=355122081
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 01 Dec 2022 18:45:11 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
n.clarity.ms/
0
165 B
XHR
General
Full URL
https://n.clarity.ms/collect
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/eus2-f/s/0.6.43/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.184.204.244 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://blogs.gartner.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

access-control-allow-origin
https://blogs.gartner.com
date
Thu, 01 Dec 2022 18:45:11 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
vary
Origin
request-context
appId=cid-v1:67bc0b23-8423-4b52-b1ca-6a87709ceaa2
allocate
nas.lon.infinity-tracking.net/
0
267 B
XHR
General
Full URL
https://nas.lon.infinity-tracking.net/allocate?igrp=2593&ictvid=2ceb0013-07f6-4e93-b81a-163a28362bc9&vref=&href=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&state=rlt~1669920311~land~2_16467_direct_449e830f2a4954bc6fec5c181ec28f94&c_siteCode=Gartner%20Blog%20Network&c_eventCode=n%2Fa&c_eventGroup=undefined&c_eventLocation=n%2Fa&c_eventPrimaryRole=n%2Fa&c_eventRegion=n%2Fa&c_eventType=n%2Fa&c_function=Customer%20Service%20and%20Support&c_type=Gartner%20Blog%20Network&c_contentType=Blog%20Post&c_campaignName=undefined&c_pageUrl=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&c_gua_cid=1984445408.1669920311&t=Gartner%20Blog%20Network&cs=1&res=1600x1200&nums=18553072989%2C18558485382&pv=2&v=6.10.18&ts=1669920311
Requested by
Host: ict.infinity-tracking.net
URL: https://ict.infinity-tracking.net/js/nas.v1.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.11.104.62 London, United Kingdom, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-11-104-62.eu-west-2.compute.amazonaws.com
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:11 GMT
x-amzn-requestid
ad403792-e371-444f-8a6d-2ac95b2e89f1
x-amzn-trace-id
Root=1-6388f637-19e3a3917cf21e037a7792f4;Sampled=0
access-control-allow-methods
GET,OPTIONS
content-type
application/json; charset=utf-8
access-control-allow-origin
*
x-amz-apigw-id
cetoqEoJrPEFspA=
content-length
0
access-control-allow-headers
Content-Type
collect
n.clarity.ms/
0
25 B
XHR
General
Full URL
https://n.clarity.ms/collect
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/eus2-f/s/0.6.43/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.184.204.244 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://blogs.gartner.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

access-control-allow-origin
https://blogs.gartner.com
date
Thu, 01 Dec 2022 18:45:11 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
vary
Origin
request-context
appId=cid-v1:67bc0b23-8423-4b52-b1ca-6a87709ceaa2
allocate
nas.lon.infinity-tracking.net/
0
267 B
XHR
General
Full URL
https://nas.lon.infinity-tracking.net/allocate?igrp=2593&ictvid=2ceb0013-07f6-4e93-b81a-163a28362bc9&vref=&href=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&state=rlt~1669920311~land~2_16467_direct_449e830f2a4954bc6fec5c181ec28f94&c_siteCode=Gartner%20Blog%20Network&c_eventCode=n%2Fa&c_eventGroup=undefined&c_eventLocation=n%2Fa&c_eventPrimaryRole=n%2Fa&c_eventRegion=n%2Fa&c_eventType=n%2Fa&c_function=Customer%20Service%20and%20Support&c_type=Gartner%20Blog%20Network&c_contentType=Blog%20Post&c_campaignName=undefined&c_pageUrl=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&c_gua_cid=1984445408.1669920311&t=Gartner%20Blog%20Network&cs=1&res=1600x1200&nums=18553072989%2C18558485382&pv=2&v=6.10.18&ts=1669920312
Requested by
Host: ict.infinity-tracking.net
URL: https://ict.infinity-tracking.net/js/nas.v1.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.11.104.62 London, United Kingdom, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-11-104-62.eu-west-2.compute.amazonaws.com
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:12 GMT
x-amzn-requestid
e50d1d70-6802-4fd7-a4d6-df820d7e00b0
x-amzn-trace-id
Root=1-6388f638-30821c8e537ef3703f2d8cc8;Sampled=0
access-control-allow-methods
GET,OPTIONS
content-type
application/json; charset=utf-8
access-control-allow-origin
*
x-amz-apigw-id
ceto1G7MLPEFhmw=
content-length
0
access-control-allow-headers
Content-Type
c.gif
c.clarity.ms/
Redirect Chain
  • https://c.clarity.ms/c.gif
  • https://c.bing.com/c.gif?CtsSyncId=BCA562FA790D45AF92DCB6A1C2DDEE5E&RedC=c.clarity.ms&MXFR=0B21BED9E45666722B19ACB4E05668CC
  • https://c.clarity.ms/c.gif?CtsSyncId=BCA562FA790D45AF92DCB6A1C2DDEE5E&MUID=244DE927DE6061B2299EFB4ADF606081
42 B
368 B
Image
General
Full URL
https://c.clarity.ms/c.gif?CtsSyncId=BCA562FA790D45AF92DCB6A1C2DDEE5E&MUID=244DE927DE6061B2299EFB4ADF606081
Protocol
H2
Server
20.234.93.27 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
99c2917ee5b2a01459a923bdd1c676f15ee73b62b87f696e6735312d26f51e12

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 01 Dec 2022 18:45:11 GMT
last-modified
Thu, 13 Oct 2022 20:07:05 GMT
server
Microsoft-IIS/10.0
etag
"40db785d3fdfd81:0"
x-powered-by
ASP.NET
content-type
image/gif
p3p
CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
cache-control
private, no-cache, proxy-revalidate, no-store
accept-ranges
bytes
content-length
42

Redirect headers

pragma
no-cache
date
Thu, 01 Dec 2022 18:45:12 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 05A3700CFA6543B3BCFDB31F230A6E6B Ref B: FRAEDGE1805 Ref C: 2022-12-01T18:45:12Z
x-powered-by
ASP.NET
x-cache
CONFIG_NOCACHE
p3p
CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
location
https://c.clarity.ms/c.gif?CtsSyncId=BCA562FA790D45AF92DCB6A1C2DDEE5E&MUID=244DE927DE6061B2299EFB4ADF606081
cache-control
private, no-cache, proxy-revalidate, no-store
content-length
0
bat.js
bat.bing.com/
38 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-WWNT3B3
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
492f3de5b6bff06f8b26f61d37e2e565f8f31e00315600c73d9caa85713e8c29
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
date
Thu, 01 Dec 2022 18:45:12 GMT
last-modified
Wed, 09 Nov 2022 21:23:50 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 1C7C7786250C4730BFB9AE40A7D3940C Ref B: FRAEDGE1805 Ref C: 2022-12-01T18:45:12Z
etag
"077538f81f4d81:0"
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript
access-control-allow-origin
*
cache-control
private,max-age=1800
accept-ranges
bytes
content-length
11421
insight.min.js
snap.licdn.com/li.lms-analytics/
13 KB
5 KB
Script
General
Full URL
https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-WWNT3B3
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:480:f::213:7ecb Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
641153b2ad78e5d095645419060a4ea0854b1b3ec5ff27e99644c9f8d461610c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:12 GMT
content-encoding
gzip
last-modified
Thu, 17 Nov 2022 18:52:45 GMT
x-cdn
AKAM
vary
Accept-Encoding
content-type
application/x-javascript;charset=utf-8
cache-control
max-age=70343
accept-ranges
bytes
content-length
4581
fbevents.js
connect.facebook.net/en_US/
103 KB
27 KB
Script
General
Full URL
https://connect.facebook.net/en_US/fbevents.js
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a03:2880:f02d:12:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
/
Resource Hash
d5c905d7ce4679b183eb11f7c6811682ddffbf0f037590360ae2b1a84a51ef1b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Thu, 01 Dec 2022 18:45:12 GMT
document-policy
force-load-at-top
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
content-length
27340
x-fb-rlafr
0
x-xss-protection
0
pragma
public
x-fb-debug
a87agQ36uPsCBjXrlJ72fchdvpyJJxVmuIyUS3YUtNgFutjm1SBUpWl5qzqrW/ktoGThngyNYlbZ96d1jdwZ8g==
cross-origin-opener-policy
same-origin-allow-popups
vary
Accept-Encoding
x-frame-options
DENY
content-type
application/x-javascript; charset=utf-8
cache-control
public, max-age=1200
priority
u=3,i
expires
Sat, 01 Jan 2000 00:00:00 GMT
hotjar-64884.js
static.hotjar.com/c/
23 KB
5 KB
Script
General
Full URL
https://static.hotjar.com/c/hotjar-64884.js?sv=6
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.97.10 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-97-10.fra56.r.cloudfront.net
Software
/
Resource Hash
a8b4aa6ff52330aa3b914922caa22f8180c20d90af36588d4ed369e284821553
Security Headers
Name Value
Strict-Transport-Security max-age=2592000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

strict-transport-security
max-age=2592000; includeSubDomains
content-encoding
br
x-content-type-options
nosniff
date
Thu, 01 Dec 2022 18:44:49 GMT
via
1.1 03ffca0f67e3596b9a0c92342fe91598.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P2
age
59
x-cache
Hit from cloudfront
cross-origin-resource-policy
cross-origin
etag
W/13e8c6fe82358b60f5944d5f5402bb31
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
x-cache-hit
1
cache-control
max-age=60
x-amz-cf-id
S0mIHb3yMPbev1SIzrUqPzn9BrGnkrx490h-8z1kCiEkyInMwmo12g==
collect
www.google-analytics.com/
35 B
55 B
Ping
General
Full URL
https://www.google-analytics.com/collect
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://blogs.gartner.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Thu, 01 Dec 2022 18:45:12 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
image/gif
access-control-allow-origin
https://blogs.gartner.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Fri, 01 Jan 1990 00:00:00 GMT
1960447244259117
connect.facebook.net/signals/config/
293 KB
84 KB
Script
General
Full URL
https://connect.facebook.net/signals/config/1960447244259117?v=2.9.89&r=stable
Requested by
Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/fbevents.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a03:2880:f02d:12:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
/
Resource Hash
3021e5937eab01d1d9c1da70686f3f5fb79479b8ad951dca99db535be395d312
Security Headers
Name Value
Content-Security-Policy default-src facebook.net *.facebook.net fbcdn.net *.fbcdn.net fbsbx.com *.fbsbx.com data: blob: 'self';script-src *.fbcdn.net *.facebook.net 'unsafe-inline' 'unsafe-eval' blob: data: 'self';style-src data: blob: 'unsafe-inline' facebook.net *.facebook.net fbcdn.net *.fbcdn.net fbsbx.com *.fbsbx.com;connect-src *.fbcdn.net *.facebook.net wss://*.fbcdn.net attachment.fbsbx.com blob: 'self';block-all-mixed-content;upgrade-insecure-requests;report-uri https://www.facebook.com/csp/reporting/?m=c&minimize=0;
Strict-Transport-Security max-age=31536000; preload; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

content-security-policy
default-src facebook.net *.facebook.net fbcdn.net *.fbcdn.net fbsbx.com *.fbsbx.com data: blob: 'self';script-src *.fbcdn.net *.facebook.net 'unsafe-inline' 'unsafe-eval' blob: data: 'self';style-src data: blob: 'unsafe-inline' facebook.net *.facebook.net fbcdn.net *.fbcdn.net fbsbx.com *.fbsbx.com;connect-src *.fbcdn.net *.facebook.net wss://*.fbcdn.net attachment.fbsbx.com blob: 'self';block-all-mixed-content;upgrade-insecure-requests;report-uri https://www.facebook.com/csp/reporting/?m=c&minimize=0;
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; preload; includeSubDomains
date
Thu, 01 Dec 2022 18:45:12 GMT
document-policy
force-load-at-top
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
x-fb-rlafr
0
x-xss-protection
0
pragma
public
x-fb-debug
3uvMyPHEtvCXFaEW7rx7m7L8L3RG1LLMqcfGzkZKDZ3KO00IaTFHeMtOcaiKih/HloQW6+OD1LGc3VHeTWg9jw==
cross-origin-opener-policy
same-origin-allow-popups
vary
Accept-Encoding
x-frame-options
DENY
content-type
application/x-javascript; charset=utf-8
cache-control
public, max-age=1200
priority
u=3,i
expires
Sat, 01 Jan 2000 00:00:00 GMT
modules.90de377b639fd5b933d2.js
script.hotjar.com/
263 KB
67 KB
Script
General
Full URL
https://script.hotjar.com/modules.90de377b639fd5b933d2.js
Requested by
Host: static.hotjar.com
URL: https://static.hotjar.com/c/hotjar-64884.js?sv=6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.236.122 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-236-122.fra56.r.cloudfront.net
Software
/
Resource Hash
36e764ba72de0f2e398100e2449d677b02ff15669733bf8a823f01da53af1c2d
Security Headers
Name Value
Strict-Transport-Security max-age=2592000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 13:37:06 GMT
content-encoding
br
x-content-type-options
nosniff
strict-transport-security
max-age=2592000; includeSubDomains
via
1.1 34fdfb7c7c11559df7e622af2b62f5ca.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P4
age
18486
x-cache
Hit from cloudfront
cross-origin-resource-policy
cross-origin
content-length
68504
last-modified
Thu, 01 Dec 2022 13:36:28 GMT
etag
"8766036825574dfbddbfc197bd098f6b"
vary
Accept-Encoding
content-type
application/javascript
access-control-allow-origin
*
cache-control
max-age=31536000
accept-ranges
bytes
x-robots-tag
none
x-amz-cf-id
Qh4tUTf8x6z0HdS3dMPE7GU7UAR6VWkDWn_tv8WQ03XTMGIH9kEkUg==
5824477.js
bat.bing.com/p/action/
0
118 B
Script
General
Full URL
https://bat.bing.com/p/action/5824477.js
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

access-control-allow-origin
*
strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
private,max-age=1800
date
Thu, 01 Dec 2022 18:45:12 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 821D7A79BA794B86A2D2E5C9738B9E47 Ref B: FRAEDGE1805 Ref C: 2022-12-01T18:45:12Z
x-cache
CONFIG_NOCACHE
0
bat.bing.com/action/
0
175 B
Image
General
Full URL
https://bat.bing.com/action/0?ti=5824477&tm=gtm002&Ver=2&mid=15dfd2e3-b425-4be2-bef1-ee53b3c2844b&sid=49c4260071a811edba157f8c09e9a548&vid=49c4226071a811ed90479122446c21c2&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Gartner%20Blog%20Network&p=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&r=&lt=3918&evt=pageLoad&sv=1&rn=379047
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 01 Dec 2022 18:45:12 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: B94FA859F3074C1D8A45AB69D136EB6C Ref B: FRAEDGE1805 Ref C: 2022-12-01T18:45:12Z
x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
Fri, 01 Jan 1990 00:00:00 GMT
token
cdn.linkedin.oribi.io/partner/37808/domain/blogs.gartner.com/
36 B
376 B
XHR
General
Full URL
https://cdn.linkedin.oribi.io/partner/37808/domain/blogs.gartner.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2251:a000:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept
*
Referer
https://blogs.gartner.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
Content-Type
application/json

Response headers

date
Thu, 01 Dec 2022 18:40:59 GMT
content-encoding
gzip
via
1.1 0c792defeeaa18965559ad74895ea56a.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P3
age
253
vary
accept-encoding
x-cache
Hit from cloudfront
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=3600
x-amz-cf-id
NIg2U7M4TmeBR38-ZeIrSsF6VtzrYzrLE8WZM7SjgRnWKjyuGVOpew==
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=37808&time=1669920312444&url=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-th...
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D37808%26time%3D1669920312444%26url%3Dhttps%253A%252F%252Fblogs.gartner.com%252Fch...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=37808&time=1669920312444&url=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-th...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=37808&time=1669920312444&url=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-t...
0
266 B
Image
General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=37808&time=1669920312444&url=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&liSync=true&e_ipv6=AQKarKQJx6Lk1gAAAYTPAc4hrG1Blek2Uxln-SnSQqzc8BUGqKhuuhZ2qVQi-y4Pe1S1ogjk9mL-
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:12 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: 552152E46B7A448A81A10A7FE49A7C34 Ref B: DUS30EDGE0811 Ref C: 2022-12-01T18:45:13Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-fabric
prod-lva1
x-li-proto
http/2
content-length
0
x-li-uuid
AAXuyJ8QBfBPRgyJiKajuA==

Redirect headers

date
Thu, 01 Dec 2022 18:45:12 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: 0F0E84F6A68545B69777AB5412FFA434 Ref B: FRAEDGE1711 Ref C: 2022-12-01T18:45:12Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-lva1
location
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=37808&time=1669920312444&url=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&liSync=true&e_ipv6=AQKarKQJx6Lk1gAAAYTPAc4hrG1Blek2Uxln-SnSQqzc8BUGqKhuuhZ2qVQi-y4Pe1S1ogjk9mL-
x-li-proto
http/2
content-length
0
x-li-uuid
AAXuyJ8M/twHMkIZd0wAug==
token
cdn.linkedin.oribi.io/partner/37808/domain/blogs.gartner.com/ Frame
0
0
Preflight
General
Full URL
https://cdn.linkedin.oribi.io/partner/37808/domain/blogs.gartner.com/token
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2251:a000:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type
Access-Control-Request-Method
GET
Origin
https://blogs.gartner.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

access-control-allow-headers
content-type
access-control-allow-methods
GET
access-control-allow-origin
*
access-control-max-age
1800
age
36493
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, PATCH
content-length
0
date
Thu, 01 Dec 2022 08:36:59 GMT
via
1.1 0c792defeeaa18965559ad74895ea56a.cloudfront.net (CloudFront)
x-amz-cf-id
bvrhH48yG9jR37v4S9Rha29yh-gRKSGXa5Gyw1AKS5BEgH1S2pfN_A==
x-amz-cf-pop
FRA60-P3
x-cache
Hit from cloudfront
box-5e66f98b4ee957db209dc6f63e3d59dd.html
vars.hotjar.com/ Frame 7B41
2 KB
1 KB
Document
General
Full URL
https://vars.hotjar.com/box-5e66f98b4ee957db209dc6f63e3d59dd.html
Requested by
Host: static.hotjar.com
URL: https://static.hotjar.com/c/hotjar-64884.js?sv=6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.147.62 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-147-62.fra60.r.cloudfront.net
Software
/
Resource Hash
cbffce6f8642619af7ed7335e32750f7f2933765d32c113115da0710aa7deadc
Security Headers
Name Value
Strict-Transport-Security max-age=2592000; includeSubDomains

Request headers

Referer
https://blogs.gartner.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-ranges
bytes
age
711306
cache-control
max-age=31536000
content-encoding
br
content-length
1035
content-type
text/html
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
Wed, 23 Nov 2022 13:10:06 GMT
etag
"e0652b84b7b3b650769c759fc520c3f8"
last-modified
Wed, 23 Nov 2022 13:09:18 GMT
strict-transport-security
max-age=2592000; includeSubDomains
vary
Accept-Encoding
via
1.1 77517a7f5d9094d359ba5186c3bda1e6.cloudfront.net (CloudFront)
x-amz-cf-id
yGBJjbDFohGxH_YN1aiMNugT-aVTIOECDkh4uOtcplk0UAZM-NMbdg==
x-amz-cf-pop
FRA60-P4
x-cache
Hit from cloudfront
x-robots-tag
none
64884
vc.hotjar.io/sessions/
0
258 B
XHR
General
Full URL
https://vc.hotjar.io/sessions/64884?s=0.25&r=0.24164728595553187
Requested by
Host: script.hotjar.com
URL: https://script.hotjar.com/modules.90de377b639fd5b933d2.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.19 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-19.fra56.r.cloudfront.net
Software
Python/3.7 aiohttp/3.5.4 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Thu, 01 Dec 2022 18:45:12 GMT
via
1.1 fd080e20137c93d47ed43a67821248f0.cloudfront.net (CloudFront)
server
Python/3.7 aiohttp/3.5.4
x-amz-cf-pop
FRA56-P5
x-cache
Miss from cloudfront
access-control-allow-origin
*
cache-control
no-store
x-amz-cf-id
GBMpYCnmx2QxIflCu23ZAztsp7kj3QZOMx_gzs9jEnw6fgNsq4MS0A==
/
www.facebook.com/tr/
0
18 B
Image
General
Full URL
https://www.facebook.com/tr/?id=1960447244259117&ev=PageView&dl=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&rl=&if=false&ts=1669920312697&sw=1600&sh=1200&v=2.9.89&r=stable&ec=0&o=30&fbp=fb.1.1669920312696.751794089&it=1669920312409&coo=false&rqm=GET
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a03:2880:f173:81:face:b00c:0:25de Amsterdam, Netherlands, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
proxygen-bolt /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://blogs.gartner.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
date
Thu, 01 Dec 2022 18:45:12 GMT
server
proxygen-bolt
content-type
text/plain
access-control-allow-origin
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
content-length
0
priority
u=3,i
/
www.facebook.com/tr/ Frame F4C1
0
15 B
Document
General
Full URL
https://www.facebook.com/tr/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a03:2880:f173:81:face:b00c:0:25de Amsterdam, Netherlands, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
proxygen-bolt /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Content-Type
application/x-www-form-urlencoded
Origin
https://blogs.gartner.com
Referer
https://blogs.gartner.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

access-control-allow-credentials
true
access-control-allow-origin
https://blogs.gartner.com
alt-svc
h3=":443"; ma=86400
content-length
0
content-type
text/plain
cross-origin-resource-policy
cross-origin
date
Thu, 01 Dec 2022 18:45:13 GMT
priority
u=0
server
proxygen-bolt
strict-transport-security
max-age=31536000; includeSubDomains
rb_bf28149orj
blogs.gartner.com/
117 B
614 B
XHR
General
Full URL
https://blogs.gartner.com/rb_bf28149orj?type=js3&sn=v_4_srv_9_sn_61ED648D3A1824A80D48356CB27A2ED9_perc_100000_ol_0_mul_1_app-3A881f91ad269fb385_1_app-3A74a9a024bfa90d62_1&svrid=9&flavor=post&vi=AANGAOCIRUVMMMCHHHJIPMKNFQIAAGEN-0&modifiedSince=1669917166559&rf=https%3A%2F%2Fblogs.gartner.com%2Fchristopher-sladdin%2F5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn%2F&bp=3&app=881f91ad269fb385&crc=3194376043&en=4vwhu0vt&end=1
Requested by
Host: blogs.gartner.com
URL: https://blogs.gartner.com/ruxitagentjs_ICA2NVfqru_10243220606153550.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.217.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-217-59.compute-1.amazonaws.com
Software
Apache /
Resource Hash
4ab05e77c3bc4f6272656b66068bde15768b44bc74235ed2b2fd54e01678e671

Request headers

Referer
https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

access-control-allow-origin
https://blogs.gartner.com
date
Thu, 01 Dec 2022 18:45:14 GMT
access-control-allow-credentials
true
server
Apache
content-length
117
vary
Origin
content-type
text/plain; charset=utf-8
collect
n.clarity.ms/
0
48 B
XHR
General
Full URL
https://n.clarity.ms/collect
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/eus2-f/s/0.6.43/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.184.204.244 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://blogs.gartner.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

access-control-allow-origin
https://blogs.gartner.com
date
Thu, 01 Dec 2022 18:45:14 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
vary
Origin
request-context
appId=cid-v1:67bc0b23-8423-4b52-b1ca-6a87709ceaa2

Verdicts & Comments Add Verdict or Comment

93 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| oncontentvisibilityautostatechange object| dataLayer object| dT_ object| dtrum object| _wpemojiSettings undefined| $ function| jQuery string| blogURL string| formType object| FB number| breakpointLarge number| breakpointLG number| breakpointMedium number| breakpointMD number| breakpointSmall number| breakpointSM number| breakpointXSmall number| breakpointXSM number| breakpoint number| breakpointConf number| cookieAlertHeight object| CommonFunctions object| cmpCommonCookieBanner object| cmpGlobalContextualNav object| cmpSearch object| cmpGTMRelatedContent function| showhideswgFields boolean| isFormError boolean| submitFormAction function| submitEmailAddress function| knownUserDataLayer function| unknownUserDataLayer function| urlParam function| submitForm function| validateForm function| fieldValidationCheck function| errorBubbleDisplay function| submitToggle object| wp object| twemoji object| google_tag_manager function| postscribe object| google_tag_manager_external object| google_tag_data string| GoogleAnalyticsObject function| ga object| _gaq object| _elqQ object| s object| x function| clarity object| _ictt object| __twttrll object| twttr object| __twttr object| __buffer object| _gat object| gaGlobal object| elqCookieValue object| _elq object| gaplugins object| gaData object| jstz function| ictcc function| __NASb object| __NAS object| hitPayload_ object| parts string| val function| gtag string| key string| ictvid string| _linkedin_data_partner_id function| onYouTubeIframeAPIReady function| fbq function| _fbq function| hj object| _hjSettings object| hjSiteSettings function| hjBootstrap object| hjBootstrapCalled object| hjLazyModules function| UET function| UET_init function| UET_push object| ueto_35a515d315 object| uetq function| lintrk boolean| _already_called_lintrk

43 Cookies

Domain/Path Name / Value
.gartner.com/ Name: rxVisitor
Value: 1669920309613SOLLHBOUOR3GT0J092932BKG0THMF158
.gartner.com/ Name: dtLatC
Value: 128
.gartner.com/ Name: dtSa
Value: -
.gartner.com/ Name: dtCookie
Value: v_4_srv_9_sn_61ED648D3A1824A80D48356CB27A2ED9_perc_100000_ol_0_mul_1_app-3A881f91ad269fb385_1_app-3A74a9a024bfa90d62_1
.gartner.com/ Name: __utma
Value: 256913437.1984445408.1669920311.1669920311.1669920311.1
.gartner.com/ Name: __utmc
Value: 256913437
.gartner.com/ Name: __utmz
Value: 256913437.1669920311.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
.gartner.com/ Name: __utmt_UA-123456-33
Value: 1
.gartner.com/ Name: __utmb
Value: 256913437.1.10.1669920311
.gartner.com/ Name: _gid
Value: GA1.2.1086174057.1669920311
.gartner.com/ Name: _gat_UA-8394889-3
Value: 1
www.clarity.ms/ Name: CLID
Value: dc0c6ce015974bef82c55e2fcf5d2c35.20221201.20231201
.gartner.com/ Name: _ga_R1W5CE5FEV
Value: GS1.1.1669920310.1.0.1669920310.60.0.0
.gartner.com/ Name: _ga
Value: GA1.1.1984445408.1669920311
.gartner.com/ Name: _clck
Value: ns70z3|1|f71|0
.gartner.com/ Name: _clsk
Value: 162mxo9|1669920311673|1|1|n.clarity.ms/collect
.gartner.com/ Name: ELOQUA
Value: GUID=D070B3BF432047BF84BE19F666AEF470
.gartner.com/ Name: rxvt
Value: 1669922112313|1669920309615
.gartner.com/ Name: dtPC
Value: 9$120309612_712h-vAANGAOCIRUVMMMCHHHJIPMKNFQIAAGEN-0e0
.bing.com/ Name: MUID
Value: 244DE927DE6061B2299EFB4ADF606081
.gartner.com/ Name: _uetsid
Value: 49c4260071a811edba157f8c09e9a548
.gartner.com/ Name: _uetvid
Value: 49c4226071a811ed90479122446c21c2
.blogs.gartner.com/ Name: ln_or
Value: d
.c.bing.com/ Name: SRM_B
Value: 244DE927DE6061B2299EFB4ADF606081
.gartner.com/ Name: _hjSessionUser_64884
Value: eyJpZCI6ImMxOWIyNDBkLTFiODctNTJmZS1hOGI1LTYyY2U5Njc1YTRhNyIsImNyZWF0ZWQiOjE2Njk5MjAzMTI1NjMsImV4aXN0aW5nIjpmYWxzZX0=
.gartner.com/ Name: _hjFirstSeen
Value: 1
blogs.gartner.com/ Name: _hjIncludedInSessionSample
Value: 0
.gartner.com/ Name: _hjSession_64884
Value: eyJpZCI6IjUxOTBlMTJkLWNkZDAtNGE0YS1iMzZhLWMwNDEyMGM3YjYzNyIsImNyZWF0ZWQiOjE2Njk5MjAzMTI1OTAsImluU2FtcGxlIjpmYWxzZX0=
.gartner.com/ Name: _hjAbsoluteSessionInProgress
Value: 1
.c.clarity.ms/ Name: SM
Value: C
.clarity.ms/ Name: MUID
Value: 244DE927DE6061B2299EFB4ADF606081
.c.clarity.ms/ Name: ANONCHK
Value: 0
.linkedin.com/ Name: UserMatchHistory
Value: AQJSJH28ZAuwxgAAAYTPAcz7U5i-LDrEJPlQN0NR-sLqTaVCyq3EcsP1JuOP0IoaZaq11cMffPhD5Q
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQKi0knCgDTcyAAAAYTPAcz7XFi2NTHX7a2EDP-lUACsA46riYNMO7hklTtgo2f0E2pnEMV_anuC81OE_G3MEA
.ads.linkedin.com/ Name: lang
Value: v=2&lang=en-us
.linkedin.com/ Name: bcookie
Value: "v=2&bcbea7c1-a5d7-450d-80a4-d3ecda9b639b"
.linkedin.com/ Name: lidc
Value: "b=VGST00:s=V:r=V:a=V:p=V:g=2860:u=1:x=1:i=1669920312:t=1670006712:v=2:sig=AQFdOQbcBRblQqQI26Twq1ccJQkk6Quy"
.gartner.com/ Name: _fbp
Value: fb.1.1669920312696.751794089
.linkedin.com/ Name: lang
Value: v=2&lang=de-de
.www.linkedin.com/ Name: bscookie
Value: "v=1&2022120118451274459d5a-179c-48eb-876d-aa2eafdd7a8bAQGmEeoERCuMp9s02oE5vdccaOXQxzje"
.linkedin.com/ Name: li_gc
Value: MTswOzE2Njk5MjAzMTI7MjswMjGFHCTF4A/aLl5vvFcMh55aOGYSSfywKf1jXYrLB/O3hQ==
blogs.gartner.com/ Name: AWSALB
Value: SGXzdDm4v7+e4MS8kYIo7X7Ug4SXZ7payyxLx5wPCJi7KzgOclu24qO9rHfTLMWZGxIJ5IPviL5n3Ni0T0cq6lh8PMrvSO4POw6Wzg53jnWnl4Gu7W8mCl1aXE8l
blogs.gartner.com/ Name: AWSALBCORS
Value: SGXzdDm4v7+e4MS8kYIo7X7Ug4SXZ7payyxLx5wPCJi7KzgOclu24qO9rHfTLMWZGxIJ5IPviL5n3Ni0T0cq6lh8PMrvSO4POw6Wzg53jnWnl4Gu7W8mCl1aXE8l

2 Console Messages

Source Level URL
Text
other warning URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/(Line 59)
Message:
<link rel=preload> has an unsupported `type` value
other warning URL: https://blogs.gartner.com/christopher-sladdin/5-actions-customer-service-leaders-should-take-to-mitigate-the-effects-of-the-economic-downturn/(Line 60)
Message:
<link rel=preload> has an unsupported `type` value

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bat.bing.com
blogs.gartner.com
c.bing.com
c.clarity.ms
cdn.linkedin.oribi.io
connect.facebook.net
elqact.gartner.com
emtemp.gcom.cloud
ict.infinity-tracking.net
img.en25.com
n.clarity.ms
nas.lon.infinity-tracking.net
platform.twitter.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.analytics.google.com
script.hotjar.com
snap.licdn.com
ssl.google-analytics.com
static.hotjar.com
stats.g.doubleclick.net
syndication.twitter.com
vars.hotjar.com
vc.hotjar.io
www.clarity.ms
www.facebook.com
www.gartner.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
104.244.42.200
109.169.42.14
13.107.42.14
13.32.27.95
142.0.165.137
18.66.112.19
18.66.147.62
18.66.97.10
20.234.93.27
2001:4860:4802:34::36
2600:9000:2250:d800:1f:65b9:4e80:93a1
2600:9000:2251:a000:2:53b2:240:93a1
2620:1ec:21::14
2620:1ec:40::45
2620:1ec:c11::200
2a00:1450:4001:80b::2008
2a00:1450:4001:80b::200e
2a00:1450:4001:80f::2003
2a00:1450:4001:82f::2004
2a00:1450:4001:82f::2008
2a00:1450:400c:c00::9d
2a02:26f0:480:f::213:7ecb
2a03:2880:f02d:12:face:b00c:0:3
2a03:2880:f173:81:face:b00c:0:25de
3.11.104.62
52.184.204.244
52.222.236.122
52.73.217.59
93.184.220.66
96.16.149.96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