www.smithers.com Open in urlscan Pro
138.91.112.90  Public Scan

Form analysis
4 forms found in the DOM

Name: login-modal — POST /account/loginapi

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        <div class="error-message" data-error-for="login-modal-Password"></div>
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      <a class="js-toggle-view-button toggle-view-button">Forgotten your Password?</a>
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  <div class="modal-footer">
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</form>

Name: forgotten-password — POST /account/forgotpassword

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  <h1 class="modal-header">Forgotten Password</h1>
  <div class="modal-body">
    <p> If you have forgotten your password, please enter your email address below and click "Reset Password". A new password will be assigned to your account and emailed to you. </p>
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Name: global-search —

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</form>

Name: cookie-consent-form — POST /cookiepopup/setallowcookies

<form name="cookie-consent-form" action="/cookiepopup/setallowcookies" method="POST" class="js-validated-form" data-ajax="" novalidate="" data-validated-form-id="3">
  <h1 class="modal-header" id="_nooenskp4"> This Site Uses Cookies </h1>
  <div class="modal-body" id="_4mdykxat6">
    <p> Our site uses cookies so that we can remember you and understand how you use our site. You can read more about cookies and similar technologies <a target="_blank" rel="noopener" href="/policies/cookies">here</a>. Otherwise, you agree to the
      use of the cookies as they are currently set. </p>
  </div>
  <div class="modal-footer">
    <div class="row no-wrap">
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        <button type="submit" class="cta-link js-toggle-view-button" name="allow" value="false">Decline</button>
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</form>

Text Content

My Account Sign Out Sign In


SIGN IN

Email Address

Password

Forgotten your Password?




FORGOTTEN PASSWORD

If you have forgotten your password, please enter your email address below and
click "Reset Password". A new password will be assigned to your account and
emailed to you.

Email Address




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Contact Us


Home Privacy Policy


PRIVACY POLICY

The Smithers Group Inc. and members of The Smithers Group (listed at the end of
this notice) respect your right to privacy. This Privacy Notice explains who we
are, how we collect, share and use personal information about you, and your
legal rights related to data protection. This Privacy Notice only applies to
personal information that we collect online at www.smithers.com and related
sites.

If you have any questions or concerns about our use of your personal data, then
please contact us at privacy@smithers.com 


WHO IS THE SMITHERS GROUP INC.?

Smithers is an independent global leader in delivering trusted solutions by
integrating science, technology, and business expertise. Our companies are
innovative in adding value throughout the life cycle of our clients’ products,
utilizing testing, consulting, information, and compliance services. 
Find out more about us


WHAT DATA DO WE COLLECT?

From time to time you will be asked to submit your personal information online
in order to receive or use services on our websites. For example, placing an
order online, registering for an event, downloading information or updating your
preferences. You may also provide your personal information offline, in order
for us to service you with quotations, make telephone contact and occasionally
email you with value-added content and promotional material which may be of
interest to you and your business. By providing your personal information, you
enable Smithers to provide you with the services you require. Smithers are
committed to ensuring that the information we collect and use is appropriate for
this purpose, and will process (collect, store and use) the information you
provide in a manner compatible with the governing data protection laws. Smithers
will endeavor to keep your information accurate and up to date, and not retain
for longer than is necessary.

When you visit our websites, we may collect certain information automatically
from your device. In some countries, including countries in the European
Economic Area, some of this information may be considered personal information
under applicable data protection laws.

Specifically, the information we collect automatically may include information
like your IP address, device type, browser-type, broad geographic location (e.g.
country or city-level location) and other technical information. We may also
collect information about how your device has interacted with our website,
including the pages accessed and links clicked. 

Collecting this information enables us to better understand the visitors who
come to our Website, where they come from, and what content on our Website is of
interest to them. We use this information to improve the quality and relevance
of the digital services that we provide.

Some of this information may be collected using cookies and similar tracking
technology.


LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

If you are a visitor from the European Economic Area, our legal basis for
collecting and using the personal information described above will depend on the
personal information concerned and the specific context in which we collect it. 

We will normally collect personal information from you only where we have your
consent to do so, where we need the personal information to perform a contract
with you, or where the processing is in our legitimate interests to promote the
testing, consulting, information, and compliance services and/or products
offered by Smithers.

We may have other legitimate interests and if appropriate, we will make it clear
to you at the relevant time what those legitimate interests are. Where we do
process your information in reliance on our legitimate interests, we will
consider any consequences or impact it may have on you and will not rely on
legitimate interests grounds if we think that our interests are outweighed by
any negative impact the activities may have on you.

In some cases, we may also have a legal obligation to collect personal
information from you or may otherwise need the personal information to protect
your vital interests or those of another person.


CONSENT

Through agreeing to this privacy notice you are consenting to Smithers
processing your personal data for the purposes outlined. You can withdraw
consent at any time by emailing us at privacy@smithers.com 


WILL SMITHERS SHARE MY DATA?

A Smithers member company may on occasion transfer your personal information to
another Smithers member company, in some cases outside the European Economic
Area, in furtherance of the legitimate interests identified above. Smithers
member companies are obligated by agreement amongst themselves to protect such
information and comply with applicable privacy laws. Smithers may also transfer
your personal information to a third party exclusively to process work on its
behalf. Smithers requires these parties to agree to process this information
based on our instructions and requirements consistent with this Privacy Notice
and the governing Data Protection Law. Smithers does not broker information
gained through an engagement without your consent. However, Smithers may
disclose personal information to meet legal obligations, regulations or valid
governmental request. Smithers may also enforce its terms and conditions,
including investigating potential violations of its terms and conditions to
detect, prevent, or mitigate fraud or security or technical issues; or to
protect against imminent harm to the rights, property or safety of Smithers, its
clients and or the wider community.


HOW WILL SMITHERS PROTECT MY DATA AND KEEP IT SECURE?

Smithers follow strict procedures to ensure that your personal and financial
information remain secure. To prevent unauthorised access or disclosure of your
information, we have put in place stringent security and best practice processes
to ensure that your information is protected online.

All Smithers websites are hosted on the Microsoft Azure platform, allowing
Smithers to leverage a suite of industry-leading security, privacy and
compliance tools. The Azure platform has more data protection certifications
than any other cloud-based hosting provider and is compliant with a series of
international and industry-specific data protection standards,

Smithers use secure socket layer (SSL) to encrypt all of your personal and
financial information during transactional processes. We work with an approved
Qualified Security Assessor (QSA) to ensure the latest security requirements are
implemented and all servers are scanned and audited regularly to ensure we
remain compliant with Payment Card Industry (PCI) Data Security Standards (DSS).


HOW LONG WILL SMITHERS KEEP MY DATA FOR?

Smithers retain personal information we collect from you where we have an
ongoing legitimate business need to do so (for example, to provide you with a
service you have requested or to comply with applicable legal, tax or accounting
requirements). 

Smithers will only retain your personal information for as long as necessary to
fulfil the purposes for which we collected it and in accordance with the time
periods found in our Data Retention Policy. You can request a copy of the Data
Retention Policy by emailing us at privacy@smithers.com


YOUR LEGAL DATA PROTECTION RIGHTS

At any point while we are in possession of or processing your personal data,
you, the data subject, have the following rights:

 * If you wish to correct or update of your personal information, you can do so
   at any time by contacting us privacy@smithers.com
 * You have the right to request that we delete all information that we hold
   about you, and the right to request a copy of the data we hold on you via a
   formal Subject Access Request. You can do so at any time by contacting us at
   privacy@smithers.com
 * If you are a resident within the EEA, you can object to processing of your
   personal information, ask us to restrict processing of your personal
   information or request portability of your personal information. You can
   exercise these rights by contacting us at privacy@smithers.com
 * You have the right to opt-out of marketing communications we send you at any
   time.You can exercise this right by clicking on the “unsubscribe” or
   “opt-out” link in the marketing e-mails we send you. To opt-out of other
   forms of marketing (such as postal marketing or telemarketing), then please
   contact us at privacy@smithers.com
 * If we collect and process your personal information with your consent then
   you can withdraw your consent at any time. Withdrawing your consent will not
   affect the lawfulness of any processing we conducted prior to your
   withdrawal, nor will it affect processing of your personal information
   conducted in reliance on lawful processing grounds other than consent.

All of the above requests will be forwarded on should there be a third party
involved in the processing of your personal data. In the event that Smithers
refuses your request under rights of access, we will provide you with a reason
as to why, which you have a right to legally challenge.


COMPLAINTS

In the event that you wish to make a complaint about how your personal data is
being processed by Smithers (or third parties as described above), or how your
complaint has been handled, you can contact us at 
 privacy@smithers.com,  or at the postal addresses listed below.  If you do not
get a response within 30 days, you are entitled to complain direct to the United
Kingdom’s Supervisory Authority, The Information Commissioner’s Office (ICO).

Written requests to the Data Protection Representative may be sent to:

Pharmaceutical Development Services

108 Woodfield Drive
Harrogate
North Yorkshire HG1 4LS

Environmental Risk Sciences

108 Woodfield Drive
Harrogate
North Yorkshire HG1 4LS

Materials Science and Engineering/Quality Assessments

Shrewsbury Road
Shawbury
Shropshire SY4 4NR
 

Smithers Information/ The Smithers Group, Inc.

Cleeve Road
Leatherhead
Surrey KT22 7SA
 

The Information Commissioner’s Office (ICO)

Wycliffe House
Water Lane
Wilmslow SK9 5AF

Telephone: +44 (0) 303 123 1113
 

Smithers will respond to all requests we receive from individuals wishing to
exercise their data protection rights in accordance with applicable data
protection laws.
 

Last Updated May, 2018.


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Infographic: The Liquid Paperboard Market
Webinar: Top Ten CMMC Controls Not Met
What is the Difference Between CMMC and NIST SP 800-171
Webinar: Unlocking the Benefits of ISO Certification for Quality Managers
ISO 45001 Clauses: Clause 10 and Continuous Improvement