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Eloquence
London

2

Unpaired
Kitchen
London

Move
London

2

OS Update
Phenomena
London
OS Update
OS Update
Reception
London
OS Update
Workshop
London

2



Offline
Dexterity
Oslo
App Update
OS Update

Flair
Oslo

3


Hallway
Oslo
Offline
Heroes
Oslo

2

Imagine
Oslo

Unpaired
Open
Oslo

3




PEACE OF MIND
IN A HEARTBEAT.

Neat Pulse is a full-service offering that gives you a choice of which
applications to run on your Neat devices, complete control of your device
deployment, premium support care and extended warranty coverage.


CLEAR
OVERVIEW.

Easily keep track of all your Neat devices and their status with a clear visual
overview of grouped and paired devices.




POWERFUL
FILTERING.

Quickly find devices of interest with adaptive status, location and device type
filters.




LIVE
STATUS.

Monitor room occupancy and air quality with real-time device status reporting.




BULK
ACTIONS.

Perform relevant updates, restarts, or get logs on multiple devices.




SINGLE
CONTROL.

Set up and configure devices and change settings on the fly.




MULTIPLE
CONTROL.

Configure profiles with settings that dynamically apply to a select set of your
Neat devices.




REMOTE
CONTROL.

Control the apps on your Neat devices as if you were in the room.




SECURE AND FLEXIBLE.

Rest assured with secure single sign-on, tailor access to specific regions or
locations and ensure accountability with audit trails.




CHOICE.

Choose which applications to make available across your Neat devices. Are there
any particular apps you'd like us to provide?

Available spring 2024




CARE.

Enjoy premium support with fast access to our technical specialists via priority
queuing.




COVER.

Protect your devices with an extended warranty and get rapid device replacement
to minimize downtime should any issues arise.


CHOOSE YOUR NEAT PULSE PLAN.


STARTER

Free

Sign up Learn more

FEATURES

CONTROL

 * Management and monitoring
 * +
 * 1-year limited device warranty
 * Hardware replacement (RMA)
 * 90-day level 1 technical support

Neat Pulse Terms and Conditions


PLUS

Paid

Find a reseller Learn more

FEATURES

CONTROL

 * Management and monitoring
 * +
 * 1-year limited device warranty
 * Hardware replacement (RMA)

CARE

 * Technical support levels 1–3
 * Priority queuing
 * Initial response times (SLAs)
 * Advanced troubleshooting
 * Zoom/Microsoft case escalations

Neat Pulse Terms and Conditions


PRO

Paid

Find a reseller Learn more

FEATURES

CONTROL

 * Management and monitoring
 * +
 * Hardware replacement (RMA)

CARE

 * Technical support levels 1–3
 * Priority queuing
 * Initial response times (SLAs)
 * Advanced troubleshooting
 * Zoom/Microsoft case escalations

COVER

 * Extended warranty (1, 3 or 5 years)
 * Advanced hardware replacement (AHR)
 * Next day*/Priority shipments

* subject to location, stock availability, local couriers/customs authorities
and type of device.

Neat Pulse Terms and Conditions
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NEAT PULSE STARTER

Control

Access our powerful Neat Pulse platform. This cloud-based subscription offering
lets your IT administrators centrally control, manage and monitor Neat devices.


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NEAT PULSE PLUS

Control

Access our powerful Neat Pulse platform. This cloud-based subscription offering
lets your IT administrators centrally control, manage and monitor Neat devices.

Care

Enjoy premium direct access to all technical support levels 1–3 from anywhere
globally with priority queuing and response times.


×


NEAT PULSE PRO

Control

Access our powerful Neat Pulse platform. This cloud-based subscription offering
lets your IT administrators centrally control, manage and monitor Neat devices.

Care

Enjoy premium direct access to all technical support levels 1–3 from anywhere
globally with priority queuing and response times.

Cover

Extend the warranty of your Neat devices currently subscribed to a Neat Pulse
Pro plan. It includes advanced hardware replacements and priority shipments
(next day* in some countries).

* subject to location, stock availability, local couriers/customs authorities
and type of device.


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app hub becomes available


Hi & welcome! Let us know if you have any questions.

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