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 * info@patienttrak.net
 * 888.766.2862
 * Support
 * Log InExpand
   * PatientTrak (Visit Flow)
   * Online Reputation (ORM)

 * Patient Flow
 * Patient Engagement
 * Reputation Management
 * Solutions
   
   * * * SOLUTIONS
         
         Our scalable solutions help resolve pain points in the patient journey,
         raise the bar for patient experience, and build a reputation for
         sustainable growth.
         
         Book a Demo
     
     * * PATIENT ENGAGEMENT
         
          * Appointment Reminders
          * Conversational Text Messaging
          * Pre-visit Texting
          * Texting During Care
          * Post-Visit Text Automation
          * Broadcast Text Messaging
          * Integrations
     
     * * PATIENT FLOW
         
          * Patient Tracking
          * Kiosk Sign-in
          * Mobile Digital Intake
          * QR Code Arrival
          * Online Scheduling
          * Digital Forms
          * Virtual Waiting Room
          * Single Sign-On (SSO)
     
     * * REPUTATION MANAGEMENT
         
          * Review Request
          * Listings Management
          * Review Site Monitoring
          * Automated Surveys
          * Provider Transparency
          * Net Promoter Score
 * About Us
   
   * * * ABOUT US
         
         Our team helps yours improve the patient journey and take satisfaction
         to a whole new level. Learn more about our culture and leadership team.
         Catch up on latest news.
     
     * * PATIENTTRAK
         
          * How it Started
          * Clients
          * Pricing
          * Success Stories
          * News
     * 
     * 
 * Speak to an Expert

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PATIENT FLOW AND ENGAGEMENT PLATFORM THAT BUILDS REPUTATION AND SATISFACTION

Book a Meeting



IMPROVE PATIENT EXPERIENCE


OPTIMIZE PATIENT FLOW


DRIVE PATIENT SATISFACTION


THE BEST PATIENT EXPERIENCE REQUIRES YOU TO MANAGE ALL ASPECTS OF THE ENGAGEMENT
CYCLE

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 * Where are my patients?
 * Why isn’t our schedule full?
 * How long are our wait times?
 * Are we engaging our patients enough?
 * How efficient are patient arrivals and registration?
 * Why is our average Google star rating so low?


TAKE CONTROL OF PATIENT EXPERIENCE AND WATCH SATISFACTION SOAR

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Our scalable solutions help resolve pain points in the patient journey, raise
the bar for patient experience, and build a reputation for sustainable growth.

Ask an Expert



WE DRIVE YOUR PATIENT SATISFACTION THROUGH THE ENTIRE ENGAGEMENT CYCLE

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PATIENT ENGAGEMENT

Strengthen patient engagement and improve health outcomes

Communicate with patients and update family members via text. Send surveys,
medication and appointment reminders, recalls, and share self-care information
and service news.

PATIENT FLOW

Measure, monitor and manage patient flow

Reduce wait times – the #1 driver of patient satisfaction – and optimize
arrivals with our mobile, QR code, kiosk or virtual waiting room solutions.
Improve visibility to workflow, and staff efficiency throughout the entire
patient visit.

REPUTATION MANAGEMENT

Manage online reputation with confidence

Take control of your digital front door. Capture data in real-time, drive
reviews where you want them and build a stellar reputation online. Drive
operations and reviews with automated surveys.


WE CONNECT TO YOUR EHR



More info on integrations


WE ARE EXPERTS IN THE PATIENT JOURNEY

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FOR OVER 20 YEARS, WE’VE BEEN HELPING HEALTHCARE ORGANIZATIONS OPTIMIZE PATIENT
FLOW, ENRICH PATIENT ENGAGEMENT AND ELEVATE ONLINE PRESENCE.

We know what you are dealing with day-to-day, whether you’re a single-provider
practice, a large hospital group, or a multi-facility healthcare enterprise. We
understand.

We’ve helped hundreds of organizations take their patient flow, engagement, and
reputation online from ordinary to extraordinary.

Whether you need help with arrivals, visit visibility, patient engagement or
managing listings and reviews, we are here to help.


GET STARTED IN HOURS, NOT MONTHS

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YOUR GOALS

We get to know your challenges and create a solution that meets your needs.


OUR EXPERTISE

Take advantage of our over 20 years of workflow and IT integration experience





TOTAL SUCCESS

Our experienced team ensures your customized solution is up and running as
quickly as possible.

Get More Info


DRIVE YOUR PATIENT EXPERIENCE WITH OUR CUSTOMIZABLE SOLUTIONS

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Whether you’re struggling with visibility, wait times, patient engagement, or
managing reputation online,
our solutions can be configured to suit the challenges you are asking us to
solve.

PATIENT ENGAGEMENT

 * Appointment Reminders
 * Conversational Text Messaging
 * Pre-visit Texting
 * Texting During Care
 * Post-Visit Text Automation
 * Broadcast Text Messaging
 * Integrations

Learn More About
Patient Engagement

PATIENT FLOW

 * Patient Tracking
 * Kiosk Sign-in
 * Mobile Digital Intake
 * QR Code Arrival
 * Online Scheduling
 * Digital Forms
 * Virtual Waiting Room
 * Single Sign-on (SSO)

Learn More About
Patient Flow

REPUTATION MANAGEMENT

 * Review Request
 * Listings Management
 * Review Site Monitoring
 * Automated Surveys
 * Provider Transparency
 * Net Promoter Score

Learn More About
Reputation Management

Contact Us Today


TRUSTED BY 100’S OF LEADING HEALTHCARE BRANDS

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WHAT OTHER HEALTHCARE LEADERS ARE SAYING

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PatientTrak has reduced the time for patients to see the provider by 63% and
improved their experience.
Audrey Franks
Outpatient Operations Manager, Ascension Healthcare
PatientTrak software is extremely easy to manipulate and customize to fit the
need. Direct text messaging to patients is a very useful tool that can be
applied in many areas of healthcare.
Stacie Strong
Clinical Pathology Manager, Trinity Healthcare
PatientTrak has transformed our patient experience and helped us dramatically
improve our patient satisfaction. From texting messaging during care, to
self-scheduling, satisfaction surveys and online reputation, we now engage
patients with the convenience of mobile and web tools that also allows us to
focus on providing better care. We are growing our business using PatientTrak.
Dr. Mittal
CEO, Care United


IMPORTANT FAQS

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If you have any questions, no matter how big or small, feel free to speak to our
experts today.

How does PatientTrak reduce wait times?

Wait time is the #1 factor in determining patient satisfaction.  PatientTrak is
all about measuring, monitoring and improving wait time as well as staff
efficiency.  Our solutions help you identify bottlenecks in your patient flow so
you can get rid of them.  Our customers experience significant wait time
reduction in as little as two weeks after using our system.

Our tracking software gives complete visibility to your workflow, so you know
where all your patients are and how long they have been waiting at each step of
the healthcare delivery process. Text messaging enables you to keep patients
informed and keep staff up to date so they can intervene quickly when things
slow down.

Can PatientTrak improve patient engagement?

Yes! We are experts in patient engagement and passionate about helping
healthcare organizations improve health outcomes and get patients better fast!
Our customizable patient engagement solutions streamline workflow and empower
patients to be more involved in their care.

Online appointment booking ensures scheduling convenience, automated appointment
reminders reduce no-shows, and our innovative arrivals solution allows patients
to check-in conveniently on their mobile phone.  We have solutions that can be
used throughout the entire patient cycle, and enable communications between
staff, patients and family.

Our software has been developed by patient engagement experts who fully
understand the frustrations patients frequently encounter. With more than 15
years’ experience, we have finely tuned our software to help you develop more
engaging relationships with your patients. And our survey software helps you to
understand what’s bothering your patients so you can take immediate action to
improve.

Every aspect of our software is designed to enhance the patient experience, from
appointment scheduling through to discharge and post-visit.

Does PatientTrak connect to my EHR?

Yes. Our software integrates seamlessly with all the leading platforms via HL7,
API and other technologies. When you update patient information using your EHR,
it flows seamlessly into PatientTrak.  Easily connected to PatientTrak to create
a wealth of new patient engagement applications for your operation.

How easy is this to implement?

It’s so easy! We have an incredible team experienced in IT integration to help
you manage the transition. Our experts can have you up and running in a few
hours.

Our software is intuitive and easy to use, so we can equip key team members with
the skills they need to start using the software straight away. Our motto is
‘get started in hours, not months’.

How does PatientTrak improve patient satisfaction?

Patient satisfaction relies on patient experience. Our software improves patient
flow, reduces wait times, increases patient engagement, offers a superior
arrivals experience, and streamlines staff workflow. When your healthcare
organization is working efficiently and effectively, you ensure a first-rate
patient experience. Patient satisfaction follows.

We improve your satisfaction scores through our targeted and customizable
software solutions that keep patients engaged and happy through their entire
healthcare experience.

Speak with an Expert
Speak to an Expert

PHONE:
888.766.2862

EMAIL:
info@patienttrak.net

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CONTACT US

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IMPORTANT LINKS

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 * About Us
 * Patient Flow
 * Patient Engagement
 * Reputation Management
 * Our Clients
 * News
 * Support
 * Pricing
 * Contact Us

© 2024 PatientTrak & Lumin Medical LLC

Terms of Service | Privacy Policy | HIPAA Privacy

 * Patient Flow
 * Patient Engagement
 * Reputation Management
 * SolutionsToggle child menuExpand
   * Patient EngagementToggle child menuExpand
     * Appointment Reminders
     * Conversational Text Messaging
     * Pre-visit Texting
     * Texting During Care
     * Post-Visit Text Automation
     * Broadcast Text Messaging
     * Integrations
   * Patient FlowToggle child menuExpand
     * Patient Tracking
     * Kiosk Sign-in
     * Mobile Digital Intake
     * QR Code Arrival
     * Online Scheduling
     * Digital Forms
     * Virtual Waiting Room
     * Single Sign-On (SSO)
   * Reputation ManagementToggle child menuExpand
     * Review Request
     * Listings Management
     * Review Site Monitoring
     * Automated Surveys
     * Provider Transparency
     * Net Promoter Score
 * About UsToggle child menuExpand
   * How it Started
   * Clients
   * Pricing
   * Success Stories
   * News
 * LoginToggle child menuExpand
   * PatientTrak (Visit Flow)
   * Online Reputation (ORM)
 * Speak to an Expert