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 * Events
 * Inspired by Fragrances
    * J'adore by Dior
    * Si by Giorgio Armani
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White Lotus Flower Wax Melter

A$15.00

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A$30.00 A$20.00

 * Events
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 * About Us

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Helpful Information

Shipping Policy

🌟 Exciting News, Australia! 🌟 At Wax Om, we're thrilled to introduce
simplified shipping options for your ultimate convenience.




🚚 Nationwide Shipping: Experience the magic of Wax Om with FREE nationwide
shipping on orders over $60! For orders under $60, a flat fee of just $10
applies.




Unlock the enchanting world of our exquisite fragrances and elevate your space
effortlessly.




🕒 Processing Time: We strive to process and ship all orders within 1-2 business
days. However, please allow for additional processing time during peak seasons
or holidays.




🗺️ Delivery Time: Estimated delivery times may vary depending on the
destination. Please refer to our shipping provider's tracking information for
the most up-to-date details on your shipment.




📦 Shipping Method: We utilize reliable shipping carriers to ensure the safe and
timely delivery of your order.




🔍 Order Tracking: Once your order has been shipped, we will provide you with a
tracking number via email. You can use this tracking number to monitor the
progress of your shipment.







Important Information




Please note that the $60 threshold for free shipping is calculated after any
discounts or shipping fees have been applied.




If you have any further questions or concerns regarding our shipping policy,
please don't hesitate to contact our customer support team. We are here to
assist you and ensure your shopping experience is as smooth as possible.




Please note that our shipping policy is subject to change. For the most
up-to-date information, please refer to our website or contact our customer
support team.

Returns Policy

At Wax Om, we take pride in crafting high-quality wax products, including wax
snap bars and elegant candles. We strive to ensure your complete satisfaction
with every purchase. However, we understand that there may be instances where
you may need to initiate a return or exchange. Please review our return policy
guidelines below:




Contact Us First




 * If you experience any issues or have concerns regarding your order, we kindly
   request that you contact our dedicated support team at support@waxom.com.au
   before initiating a return. Our team will promptly assist you and provide
   guidance on the best course of action.




Eligibility for Returns




 * We accept returns or exchanges for damaged or defective items. Please provide
   us with detailed information and, if possible, photographs of the issue to
   assist us in resolving the matter efficiently.




 * Please note that due to the nature of wax products, slight variations in
   design, including coloration, may occur. These variations do not qualify as
   defects or grounds for a return or exchange.




 * Issues such as frosting or separation from the candle container, which can
   sometimes occur with natural waxes, do not necessarily indicate a defect.
   However, please reach out to us, and we will gladly address any concerns or
   provide guidance.




Return Authorization




 * Before returning any products, it is essential to contact our support team to
   obtain return authorization. This step helps us ensure that we can assist you
   effectively and provide the appropriate instructions for the return process.




Return Shipping




 * Customers are responsible for the shipping costs associated with returning
   the item(s) unless otherwise agreed upon by our support team.




 * We recommend using a trackable shipping service or purchasing shipping
   insurance to guarantee that the returned item(s) reach us safely. We cannot
   be held responsible for lost or damaged items during the return transit.




Refund or Exchange:




 * Upon receiving the returned item(s) and evaluating their condition, we will
   process the refund or exchange accordingly.
 * Refunds will be issued to the original payment method used for the purchase.




 * Exchanges will be subject to product availability. If the requested item is
   unavailable, we will work with you to find a suitable alternative or provide
   a refund.




Please note that our return policy is subject to change. For the most up-to-date
information or specific return inquiries, please contact our customer support
team at support@waxom.com.au.




We are committed to addressing any concerns and ensuring your satisfaction with
our wax products. We adhere to all relevant Australian consumer laws and
regulations, and this policy is in addition to your statutory rights.