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URL:
https://help.siteimprove.com/support/custom_surveys/e3ebc1cf1362f47c0c5cea60458e2775/neutral/new
Submission: On June 19 via api from NL — Scanned from NL
Submission: On June 19 via api from NL — Scanned from NL
Form analysis 1 forms found in the DOM
POST /support/custom_surveys/e3ebc1cf1362f47c0c5cea60458e2775/neutral/new
<form id="survey_form" onsubmit="javascript:Feedback.surveySaveHit(event, '100', 'e3ebc1cf1362f47c0c5cea60458e2775', "")" data-email-scan-compatible="true" data-handle="e3ebc1cf1362f47c0c5cea60458e2775"
action="/support/custom_surveys/e3ebc1cf1362f47c0c5cea60458e2775/neutral/new" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓"><input type="hidden" name="authenticity_token"
value="k+AG+UMJ73urbCDsYkyixZ/o1RyEoXTV3aSB8C3sXS+4f52oQ3fpc82tUkEPmW1//nzvtU3jDIlRUoKi1VgrQg==">
<div class="highlighter">
<h2></h2>
<div class="freshdesk_satisfaction_survey">
<div style="width: 100%;font: 13px 'Helvetica Neue', Helvetica, Arial, sans-serif;">
<span style="font-family: Arial, sans-serif; color: #333;font-weight:bold;">
<p>How did we do?</p>
</span>
<table cellspacing="0" cellpadding="0" style="table-layout:fixed; margin-top:10px; margin-left: auto; margin-right: auto;">
<tbody>
<tr>
<td id="survey_option_header_103" style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:grey;" data-bg-color="#4e8d00"></td>
<td id="survey_option_header_102" style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:grey;" data-bg-color="#6bb436"></td>
<td id="survey_option_header_100" style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:#f1db16;" data-bg-color="#f1db16"></td>
<td id="survey_option_header_-102" style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:grey;" data-bg-color="#ff8c00"></td>
<td id="survey_option_header_-103" style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:grey;" data-bg-color="#e7340f"></td>
</tr>
<tr>
<td class="survey_option unselected" style="width: 14.28%; border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:lightgrey;" data-bg-color="#e6efdd" data-choice="103">
<a href="https://help.siteimprove.com/support/custom_surveys/e3ebc1cf1362f47c0c5cea60458e2775/extremely_happy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block; color:grey;">Absolutely amazing!</a>
</td>
<td class="survey_option unselected" style="width: 14.28%; border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:lightgrey;" data-bg-color="#ebf4e3" data-choice="102">
<a href="https://help.siteimprove.com/support/custom_surveys/e3ebc1cf1362f47c0c5cea60458e2775/very_happy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block; color:grey;">Great, I'm satisfied</a>
</td>
<td class="survey_option selected" style="width: 14.28%; border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#fdfae2;" data-bg-color="#fdfae2" data-choice="100">
<a href="https://help.siteimprove.com/support/custom_surveys/e3ebc1cf1362f47c0c5cea60458e2775/neutral/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block; color:black;">Neither satisfied nor dissatisfied</a>
</td>
<td class="survey_option unselected" style="width: 14.28%; border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:lightgrey;" data-bg-color="#ffefdf" data-choice="-102">
<a href="https://help.siteimprove.com/support/custom_surveys/e3ebc1cf1362f47c0c5cea60458e2775/very_unhappy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block; color:grey;">Okay, but not great</a>
</td>
<td class="survey_option unselected" style="width: 14.28%; border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:lightgrey;" data-bg-color="#fce3e0" data-choice="-103">
<a href="https://help.siteimprove.com/support/custom_surveys/e3ebc1cf1362f47c0c5cea60458e2775/extremely_unhappy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block; color:grey;">Bad, I'm unsatisfied</a>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<script type="text/javascript">
jQuery(document).ready(function() {
jQuery('.survey_option.unselected').hover(function(event) {
var choice = jQuery(this).data('choice');
jQuery(this).css('background-color', jQuery(this).data('bgColor'));
jQuery(this).find('a').css('color', 'black');
choiceHeader = jQuery('#survey_option_header_' + choice);
choiceHeader.css('background-color', choiceHeader.data('bgColor'));
}, function() {
var choice = jQuery(this).data('choice');
jQuery(this).css('background-color', 'lightgrey');
jQuery(this).find('a').css('color', 'grey');
choiceHeader = jQuery('#survey_option_header_' + choice);
choiceHeader.css('background-color', 'grey');
});
});
</script>
<div class="survey-overlay center" style="display:none;"></div>
<div class="loading">
<span class="loading-text"> Redirecting to ticket page </span>
</div>
</div>
<div class="survey_question_list" id="survey_question">
<div class="survey_question_wrapper">
<div class="survey-question">
<span class="pull-left">1.</span>
<div class="ques-desc">The Supporter provided clear and effective communication throughout the ticket.</div>
<div class="ques-ans">
<span class="survey-rating none question-rating-0" id="rating_0" data-class="strongly-agree" data-id="103" data-question-id="0" data-name="Strongly agree" onmouseover="javascript:SurveyRating.hover(this);"
onmouseout="javascript:SurveyRating.resetLabel(this);" onclick="javascript:SurveyRating.input(this);"></span>
<span class="survey-rating none question-rating-0" id="rating_1" data-class="some-what-agree" data-id="102" data-question-id="0" data-name="Mostly agree" onmouseover="javascript:SurveyRating.hover(this);"
onmouseout="javascript:SurveyRating.resetLabel(this);" onclick="javascript:SurveyRating.input(this);"></span>
<span class="survey-rating none question-rating-0" id="rating_2" data-class="satisfaction-neutral" data-id="100" data-question-id="0" data-name="Neither agree
nor disagree" onmouseover="javascript:SurveyRating.hover(this);" onmouseout="javascript:SurveyRating.resetLabel(this);" onclick="javascript:SurveyRating.input(this);"></span>
<span class="survey-rating none question-rating-0" id="rating_3" data-class="some-what-disagree" data-id="-102" data-question-id="0" data-name="Mostly disagree" onmouseover="javascript:SurveyRating.hover(this);"
onmouseout="javascript:SurveyRating.resetLabel(this);" onclick="javascript:SurveyRating.input(this);"></span>
<span class="survey-rating none question-rating-0" id="rating_4" data-class="strongly-disagree" data-id="-103" data-question-id="0" data-name="Strongly disagree" onmouseover="javascript:SurveyRating.hover(this);"
onmouseout="javascript:SurveyRating.resetLabel(this);" onclick="javascript:SurveyRating.input(this);"></span>
<label id="rating-label-0" class="muted rating-label" data-selected-value=" " data-selected-id="none" data-custom-field="cf_i_believe_the_supporter_provided_clear_and_effective_communication_throughout_the_ticket"> </label>
</div>
</div>
</div>
<textarea autocomplete="off" class="input-comment required" id="survey_feedback" name="feedback" rel="ghostwriter" type="text" width="100%" placeholder="Help us get better! What additional feedback would you like to provide?"></textarea>
<input type="submit" name="commit" value="Submit" id="submit_survey" class="btn btn-primary btn-comment">
</div>
</form>Text Content
How did we do? Absolutely amazing! Great, I'm satisfied Neither satisfied nor dissatisfied Okay, but not great Bad, I'm unsatisfied Redirecting to ticket page 1. The Supporter provided clear and effective communication throughout the ticket .