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REGIONS

 * Americas
   
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 * AMERICAS
   
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    * Colombia
   
    * Ecuador
    * Mexico
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 * ASIA & OCEANIA
   
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    * Asia Pacific
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    * India
   
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    * Slovakia
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   EMEA THOUGHT LEADERSHIP
   
   Developing IQVIA’s positions on key trends in the pharma and life sciences
   industries, with a focus on EMEA.
   
   Learn more
   


 * MIDDLE EAST & AFRICA
   
   MIDDLE EAST & AFRICA
   
    * Middle East and Africa
   
   EMEA THOUGHT LEADERSHIP
   
   Developing IQVIA’s positions on key trends in the pharma and life sciences
   industries, with a focus on EMEA.
   
   Learn more
   

 * 中文
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REGIONS

 1. Americas
    
 2. Asia & Oceania
    
 3. Europe
    
 4. Middle East & Africa
    


 * AMERICAS
   
   AMERICAS
   
    * Argentina
    * Brasil
    * Canada
    * Colombia
   
    * Ecuador
    * Mexico
    * United States


 * ASIA & OCEANIA
   
   ASIA & OCEANIA
   
    * Asia Pacific
    * Australia & NZ
    * 中国
    * India
   
    * Japan
    * 대한민국
    * Southeast Asia
    * Sri Lanka


 * EUROPE
   
   EUROPE
   
    * Adriatic
    * Belgium
    * Bulgaria
    * Czech Republic
    * Deutschland
    * España
    * France
    * Greece
    * Hungary
    * Ireland
    * Israel
    * Italia
   
    * Nederland
    * Nordics
    * Poland
    * Portugal
    * Romania
    * Russia
    * Slovakia
    * Switzerland
    * Turkey
    * Ukraine
    * United Kingdom
   
   EMEA THOUGHT LEADERSHIP
   
   Developing IQVIA’s positions on key trends in the pharma and life sciences
   industries, with a focus on EMEA.
   
   Learn more
   


 * MIDDLE EAST & AFRICA
   
   MIDDLE EAST & AFRICA
   
    * Middle East and Africa
   
   EMEA THOUGHT LEADERSHIP
   
   Developing IQVIA’s positions on key trends in the pharma and life sciences
   industries, with a focus on EMEA.
   
   Learn more
   

 1. Solutions
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    SOLUTIONS
    
     1. Research & Development
        
     2. Real World Evidence
        
     3. Commercialization
        
     4. Safety & Regulatory Compliance
        
     5. Technologies
        
    
    LIFE SCIENCE SEGMENTS
    
     1. Pharmaceutical Manufacturers
     2. Emerging Biopharma
     3. Consumer Health
     4. MedTech
     5. Generics
    
    HEALTHCARE SEGMENTS
    
     1. Information Partner Services
     2. Financial Institutions
     3. Public Health and Government
     4. Patient Associations
     5. Payers
     6. Providers
    
    THERAPEUTIC AREAS
    
     1. Cardiovascular
     2. Cell and Gene Therapy
     3. Central Nervous System
     4. GI & Hepatology
     5. Infectious Diseases and Vaccines
     6. Oncology
     7. Pediatrics
     8. Rare Diseases
     9. View All
    
    IMPACTING PEOPLE'S LIVES
    
    We strive to help improve outcomes and create a healthier, more sustainable
    world for people everywhere.
    
    LEARN MORE
    
    
    
    HARNESS THE POWER TO TRANSFORM CLINICAL DEVELOPMENT
    
    Reimagine clinical development by intelligently connecting data, technology,
    and analytics to optimize your trials. The result? Faster decision making
    and reduced risk so you can deliver life-changing therapies faster.
    
    Research & Development Overview
    
    RESEARCH & DEVELOPMENT QUICK LINKS
    
     1. Clinical Trials
     2. Functional Services
     3. Decentralized Trials
     4. Consulting
     5. Therapeutic Expertise
     6. Site and Investigators
    
    
    REAL WORLD EVIDENCE. REAL CONFIDENCE. REAL RESULTS.
    
    Generate and disseminate evidence that answers crucial clinical, regulatory
    and commercial questions, enabling you to drive smarter decisions and meet
    your stakeholder needs with confidence.
    
    REAL WORLD EVIDENCE OVERVIEW
    
    REAL WORLD EVIDENCE QUICK LINKS
    
     1. Real World & Health Data Sets
     2. Medical Affairs
     3. Health Data Apps & AI
     4. Health Data Transformation
     5. Study Design
    
     1. Evidence Networks
     2. Health Economics & Value
     3. Regulatory and Safety
     4. Natural Language Processing
     5. Real World Evidence Library
    
    
    SEE MARKETS MORE CLEARLY. OPPORTUNITIES MORE OFTEN.
    
    Elevate commercial models with precision and speed using AI-driven analytics
    and technology that illuminate hidden insights in data.
    
    COMMERCIALIZATION OVERVIEW
    
    COMMERCIALIZATION QUICK LINKS
    
     1. COVID-19 & Commercialization
     2. Launch Strategy & Management
     3. Brand Strategy & Management
     4. Pricing & Market Access
     5. Healthcare Professional Engagement
     6. Patient Engagement
     7. Promotional Strategy
    
    
    SERVICE DRIVEN. TECH-ENABLED. INTEGRATED COMPLIANCE.
    
    Orchestrate your success across the complete compliance lifecycle with
    best-in-class services and solutions for safety, regulatory, quality and
    medical information.
    
    COMPLIANCE OVERVIEW
    
    SAFETY & REGULATORY COMPLIANCE QUICK LINKS
    
     1. Safety Pharmacovigilance
     2. Regulatory Compliance
     3. Quality Compliance
     4. Medical Information
     5. Commercial Compliance
    
    
    INTELLIGENCE THAT TRANSFORMS LIFE SCIENCES END-TO-END.
    
    When your destination is a healthier world, making intelligent connections
    between data, technology, and services is your roadmap.
    
    TECHNOLOGIES OVERVIEW
    
    TECHNOLOGY QUICK LINKS
    
     1.  Orchestrated Clinical Trials
     2.  Enterprise Information Management
     3.  Performance Management & Insights
     4.  Provider Reference Data Network
     5.  Customer Engagement
     6.  Commercial Compliance
     7.  Safety, Regulatory, Quality Compliance
     8.  Developer
     9.  Partner Programs
     10. Technology Insights

 2. Products
    
    CLINICAL PRODUCTS
    
     1.  Planning Suite
     2.  Grant Plan
     3.  Site Suite
     4.  Clinical Trial Payments
     5.  Investigator Site Portal
     6.  One Home for Sites
     7.  Patient Engagement Suite
     8.  Electronic Clinical Outcome Assessment (eCOA)
     9.  Interactive Response Technology (IRT)
     10. Clinical Data Analytics Solutions
    
    COMMERCIAL PRODUCTS
    
     1.  Information Management
     2.  Launch Strategy & Management
     3.  Pricing & Market Access
     4.  Brand Strategy & Management
     5.  Promotional Engagement
     6.  Performance Management & Insights
     7.  Orchestrated Analytics
     8.  Next Best Action
     9.  Customer Engagement (OCE)
     10. Patient Engagement
    
    COMPLIANCE, SAFETY, REG PRODUCTS
    
     1. IQVIA Vigilance Platform
     2. Commercial Compliance
     3. Regulatory Compliance
     4. RIM Smart
     5. Quality Compliance
     6. SmartSolve eQMS
     7. Safety & Pharmacovigilance
    
    REAL WORLD PRODUCTS
    
     1. Data Profiling
     2. Patient Profiling
     3. HCP Profiling
     4. Market Profiling
     5. Health Data Transformation
     6. Natural Language Processing
    
    CASE STUDY
    
    Data in a Day
    
    LEARN MORE
    
 3. Insights
    
    BLOGS, WHITE PAPERS & CASE STUDIES
    
    Explore our library of insights, thought leadership, and the latest topics &
    trends in healthcare.
    
    DISCOVER INSIGHTS
    
    
    THE IQVIA INSTITUTE
    
    An in-depth exploration of the global healthcare ecosystem with timely
    research, insightful analysis, and scientific expertise.
    
    SEE LATEST REPORTS
    
    
    INSTITUTE REPORT
    
    Global Trends in R&D 2024
    
    READ MORE
    
    
    EMEA INSIGHTS
    
    IQVIA thought leadership with a focus on EMEA.
    
    Learn more
    
    
    WHITE PAPER
    
    DCTs Deliver Big ROI
    
    LEARN MORE
    
    
    WHITE PAPER
    
    Capturing value at scale: The $4 billion RWE imperative
    
    LEARN MORE
    
 4. About
    
    FEATURED INNOVATIONS
    
     1. Connected Intelligence
        
     2. Healthcare-grade AI
        
     3. Human Data Science Cloud
        
     4. IQVIA Innovation Hub
        
     5. Decentralized Trials
        
     6. Patient Experience powered by Apple
        
    
    WHO WE ARE
    
     1. Our Story
     2. Our Impact
     3. Commitment to Public Health
     4. Code of Conduct
     5. Environmental Social Governance
     6. Privacy
     7. Executive Team
    
    NEWS & RESOURCES
    
     1. News
     2. Events & Webinars
     3. Industry Analyst Reports
     4. COVID-19 Resources
     5. Our Locations
    
    INVESTOR RELATIONS
    
    Visit our investor relations site for more information.
    
    LEARN MORE
    
    
    
    UNLOCK YOUR POTENTIAL TO DRIVE HEALTHCARE FORWARD
    
    By making intelligent connections between your needs, our capabilities, and
    the healthcare ecosystem, we can help you be more agile, accelerate results,
    and improve patient outcomes.
    
    LEARN MORE
    
    
    IQVIA AI IS HEALTHCARE-GRADE AI
    
    Building on a rich history of developing AI for healthcare, IQVIA AI
    connects the right data, technology, and expertise to address the unique
    needs of healthcare. It's what we call Healthcare-grade AI.
    
    LEARN MORE
    
    
    YOUR HEALTHCARE DATA DESERVES MORE THAN JUST A CLOUD.
    
    The IQVIA Human Data Science Cloud is our unique capability designed to
    enable healthcare-grade analytics, tools, and data management solutions to
    deliver fit-for-purpose global data at scale.
    
    LEARN MORE
    
    
    INNOVATIONS MAKE AN IMPACT WHEN BOLD IDEAS MEET POWERFUL PARTNERSHIPS
    
    The IQVIA Innovation Hub connects start-ups with the extensive IQVIA network
    of assets, resources, clients, and partners. Together, we can help lead the
    future of healthcare with the extensive IQVIA network of assets, resources,
    clients, and partners.
    
    LEARN MORE
    
    
    PROVEN, FASTER DCT SOLUTIONS
    
    IQVIA Decentralized Trials deliver purpose-built clinical services and
    technologies that engage the right patients wherever they are. Our hybrid
    and fully virtual solutions have been used more than any others.
    
    LEARN MORE
    
    
    IQVIA PATIENT EXPERIENCE SOLUTIONS POWERED BY APPLE
    
    Empowering patients to personalize their healthcare and connecting them to
    caregivers has the potential to change the care delivery paradigm. IQVIA and
    Apple are collaborating to bring this exciting future of personalized care
    directly to devices patients already have and use.
    
    LEARN MORE
 5. Careers
    
    WORKING AT IQVIA
    
    Our mission is to accelerate innovation for a healthier world. Together, we
    can solve customer challenges and improve patient lives.
    
    LEARN MORE
    
    
    LIFE AT IQVIA
    
    Careers, culture and everything in between. Find out what’s going on right
    here, right now.
    
    LEARN MORE
    
    
    WE’RE HIRING
    
    Improving human health requires brave thinkers who are willing to explore
    new ideas and build on successes. Unleash your potential with us.
    
    SEARCH JOBS
    


Contact Us

REGIONS Search
 1. Solutions
 2. Products
 3. Insights
 4. About
 5. Careers
 6. Contact Us

MAIN/search

search
MAIN/Solutions
Solutions/

SOLUTIONS

 * Research & Development
   
 * Real World Evidence
   
 * Commercialization
   
 * Safety & Regulatory Compliance
   
 * Technologies
   

LIFE SCIENCE SEGMENTS

 * Pharmaceutical Manufacturers
 * Emerging Biopharma
 * Consumer Health
 * MedTech
 * Generics

HEALTHCARE SEGMENTS

 * Information Partner Services
 * Financial Institutions
 * Public Health and Government
 * Patient Associations
 * Payers
 * Providers

THERAPEUTIC AREAS

 * Cardiovascular
 * Cell and Gene Therapy
 * Central Nervous System
 * GI & Hepatology
 * Infectious Diseases and Vaccines
 * Oncology
 * Pediatrics
 * Rare Diseases
 * View All

IMPACTING PEOPLE'S LIVES

"We strive to help improve outcomes and create a healthier, more sustainable
world for people everywhere.

LEARN MORE


HARNESS THE POWER TO TRANSFORM CLINICAL DEVELOPMENT

Reimagine clinical development by intelligently connecting data, technology, and
analytics to optimize your trials. The result? Faster decision making and
reduced risk so you can deliver life-changing therapies faster.

Research & Development Overview


RESEARCH & DEVELOPMENT QUICK LINKS

 * Clinical Trials
 * Functional Services
 * Decentralized Trials
 * Consulting
 * Therapeutic Expertise
 * Site and Investigators

REAL WORLD EVIDENCE. REAL CONFIDENCE. REAL RESULTS.

Generate and disseminate evidence that answers crucial clinical, regulatory and
commercial questions, enabling you to drive smarter decisions and meet your
stakeholder needs with confidence.

REAL WORLD EVIDENCE OVERVIEW


REAL WORLD EVIDENCE QUICK LINKS

 * Real World & Health Data Sets
 * Medical Affairs
 * Health Data Apps & AI
 * Health Data Transformation
 * Study Design

 * Evidence Networks
 * Health Economics & Value
 * Regulatory and Safety
 * Natural Language Processing
 * Real World Evidence Library

SEE MARKETS MORE CLEARLY. OPPORTUNITIES MORE OFTEN.

Elevate commercial models with precision and speed using AI-driven analytics and
technology that illuminate hidden insights in data.

COMMERCIALIZATION OVERVIEW


COMMERCIALIZATION QUICK LINKS

 * COVID-19 & Commercialization
 * Launch Strategy & Management
 * Brand Strategy & Management
 * Pricing & Market Access
 * Healthcare Professional Engagement
 * Patient Engagement
 * Promotional Strategy

SERVICE DRIVEN. TECH-ENABLED. INTEGRATED COMPLIANCE.

Orchestrate your success across the complete compliance lifecycle with
best-in-class services and solutions for safety, regulatory, quality and medical
information.

COMPLIANCE OVERVIEW


SAFETY & REGULATORY COMPLIANCE QUICK LINKS

 * Safety Pharmacovigilance
 * Regulatory Compliance
 * Quality Compliance
 * Medical Information
 * Commercial Compliance

INTELLIGENCE THAT TRANSFORMS LIFE SCIENCES END-TO-END.

When your destination is a healthier world, making intelligent connections
between data, technology, and services is your roadmap.

TECHNOLOGIES OVERVIEW


TECHNOLOGY QUICK LINKS

 * Orchestrated Clinical Trials
 * Enterprise Information Management
 * Performance Management & Insights
 * Provider Reference Data Network
 * Customer Engagement
 * Commercial Compliance
 * Safety, Regulatory, Quality Compliance
 * Developer
 * Partner Programs
 * Technology Insights

MAIN/Products
Products/

CLINICAL PRODUCTS

 * Planning Suite
 * Grant Plan
 * Site Suite
 * Clinical Trial Payments
 * Investigator Site Portal
 * One Home for Sites
 * Patient Engagement Suite
 * Electronic Clinical Outcome Assessment (eCOA)
 * Interactive Response Technology (IRT)
 * Clinical Data Analytics Solutions

COMMERCIAL PRODUCTS

 * Information Management
 * Launch Strategy & Management
 * Pricing & Market Access
 * Brand Strategy & Management
 * Promotional Engagement
 * Performance Management & Insights
 * Orchestrated Analytics
 * Next Best Action
 * Customer Engagement (OCE)
 * Patient Engagement

COMPLIANCE, SAFETY, REG PRODUCTS

 * IQVIA Vigilance Platform
 * Commercial Compliance
 * Regulatory Compliance
 * RIM Smart
 * Quality Compliance
 * SmartSolve eQMS
 * Safety & Pharmacovigilance

REAL WORLD PRODUCTS

 * Data Profiling
 * Patient Profiling
 * HCP Profiling
 * Market Profiling
 * Health Data Transformation
 * Natural Language Processing

CASE STUDY

"Data in a Day

LEARN MORE

MAIN/Insights
Insights/

BLOGS, WHITE PAPERS & CASE STUDIES

Explore our library of insights, thought leadership, and the latest topics &
trends in healthcare.

DISCOVER INSIGHTS


THE IQVIA INSTITUTE

An in-depth exploration of the global healthcare ecosystem with timely research,
insightful analysis, and scientific expertise.

SEE LATEST REPORTS


INSTITUTE REPORT

"Global Trends in R&D 2024

READ MORE


EMEA INSIGHTS

"IQVIA thought leadership with a focus on EMEA.

Learn more


WHITE PAPER

"DCTs Deliver Big ROI

LEARN MORE


WHITE PAPER

"Capturing value at scale: The $4 billion RWE imperative

LEARN MORE

MAIN/About
About/

FEATURED INNOVATIONS

 * Connected Intelligence
   
 * Healthcare-grade AI
   
 * Human Data Science Cloud
   
 * IQVIA Innovation Hub
   
 * Decentralized Trials
   
 * Patient Experience powered by Apple
   

WHO WE ARE

 * Our Story
 * Our Impact
 * Commitment to Public Health
 * Code of Conduct
 * Environmental Social Governance
 * Privacy
 * Executive Team

NEWS & RESOURCES

 * News
 * Events & Webinars
 * Industry Analyst Reports
 * COVID-19 Resources
 * Our Locations

INVESTOR RELATIONS

"Visit our investor relations site for more information.

LEARN MORE


UNLOCK YOUR POTENTIAL TO DRIVE HEALTHCARE FORWARD

By making intelligent connections between your needs, our capabilities, and the
healthcare ecosystem, we can help you be more agile, accelerate results, and
improve patient outcomes.

LEARN MORE

IQVIA AI IS HEALTHCARE-GRADE AI

Building on a rich history of developing AI for healthcare, IQVIA AI connects
the right data, technology, and expertise to address the unique needs of
healthcare. It's what we call Healthcare-grade AI.

LEARN MORE

YOUR HEALTHCARE DATA DESERVES MORE THAN JUST A CLOUD.

The IQVIA Human Data Science Cloud is our unique capability designed to enable
healthcare-grade analytics, tools, and data management solutions to deliver
fit-for-purpose global data at scale.

LEARN MORE

INNOVATIONS MAKE AN IMPACT WHEN BOLD IDEAS MEET POWERFUL PARTNERSHIPS

The IQVIA Innovation Hub connects start-ups with the extensive IQVIA network of
assets, resources, clients, and partners. Together, we can help lead the future
of healthcare with the extensive IQVIA network of assets, resources, clients,
and partners.

LEARN MORE

PROVEN, FASTER DCT SOLUTIONS

IQVIA Decentralized Trials deliver purpose-built clinical services and
technologies that engage the right patients wherever they are. Our hybrid and
fully virtual solutions have been used more than any others.

LEARN MORE

IQVIA PATIENT EXPERIENCE SOLUTIONS POWERED BY APPLE

Empowering patients to personalize their healthcare and connecting them to
caregivers has the potential to change the care delivery paradigm. IQVIA and
Apple are collaborating to bring this exciting future of personalized care
directly to devices patients already have and use.

LEARN MORE
MAIN/Careers
Careers/

WORKING AT IQVIA

Our mission is to accelerate innovation for a healthier world. Together, we can
solve customer challenges and improve patient lives.

LEARN MORE


LIFE AT IQVIA

Careers, culture and everything in between. Find out what’s going on right here,
right now.

LEARN MORE


WE’RE HIRING

"Improving human health requires brave thinkers who are willing to explore new
ideas and build on successes. Unleash your potential with us.

SEARCH JOBS

MAIN/Contact Us
Contact Us/



IQVIA PRIVACY POLICY (THE "POLICY"):

 * 
 * About Us
 * Privacy
 * Privacy Policy

IQVIA (also referred to as “Company,” “we” or “our”) respects the relationships
we have with our customers and respects the privacy of all individuals whose
Personal Information may be processed by IQVIA in the performance of our
services and our business operations. This Privacy Policy (“Policy”) explains
how IQVIA collects, holds, uses and discloses Personal Information, including
Personal Information of our personnel, consumers, healthcare professionals,
patients, medical research subjects, clinical investigators, customers,
suppliers, vendors, business partners and investors. IQVIA intends that this
corporate privacy policy and our implementing standard practices and procedures
will support timely compliance with all international privacy laws and
regulations around the world.

 

This Policy supplements our EU-US Data Privacy Framework (DPF) Policy
(available here). When appropriate, we rely on the DPF and the UK Extension to
the DPF for data transfers from the EU and UK to the United States. We are
awaiting an adequacy decision for data transfers from Switzerland to the United
States made pursuant to the Swiss-US DPF. Accordingly, we currently rely on
alternative data transfer mechanisms for these data transfers. In this policy,
we refer to these alternative data transfer mechanisms and the DPF collectively
as “appropriate data transfer mechanisms.”

 

To learn more about IQVIA’s privacy practices in relation to the information
that we process through our online offerings, please review our Online Privacy
Policy. If you are a California resident, you can review our California Privacy
Addendum for additional rights that may apply to you. Additionally, if we
process your “consumer health data” under Washington’s My Health My Data Act or
a similar health privacy law in another jurisdiction, please review our Consumer
Health Data Policy.

 

* * *

 

SCOPE: This Policy applies to all Personal Information of Individuals, either in
electronic or paper format, received by IQVIA, including Personal Information of
Company Personnel, job applicants, consumers, healthcare professionals,
patients, medical research subjects, clinical investigators, customers,
suppliers, vendors, business contacts and partners, government officials and
investors. IQVIA endeavors to collect, use and disclose Personal Information in
a manner consistent with the laws of countries in which it does business, and
also has a tradition of upholding the highest ethical standards in its business
practices.

 

DEFINITIONS: For purposes of this Policy, the following definitions shall apply:

 

 * "Agent” means any third party that uses Personal Information provided to it
   by IQVIA to perform tasks on behalf of and/or under the instructions of IQVIA
   or to which IQVIA discloses Personal Information for use on its behalf.
 * “European Economic Area” (EEA) means for the purposes of this Policy the
   following thirty countries: Austria, Belgium, Bulgaria, Croatia, Cyprus,
   Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary,
   Italy, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland,
   Portugal, Romania, Slovakia, Slovenia, Spain, Sweden (i.e. countries within
   the European Union) and Iceland, Liechtenstein, and Norway.
 * “Individual” means any natural person.
 * “Personal Information” means any information or set of information about an
   identified or identifiable individual, including, but not limited to: (a)
   first name or initial and last name; (b) home or other physical address; (c)
   telephone number; (d) email address or online identifier associated with the
   individual; (e) Social Security number or other similar identifier; (f)
   employment or financial information; or (g) any other information relating to
   an individual that is combined with any of the above. The term “Personal
   Information” does not include non-identified information or information that
   is reported in the aggregate (provided that such aggregated information is
   not identifiable to a natural person).
 * “Company Personnel” includes, but is not limited to, any employee (permanent
   or temporary), director, officer, contractor, worker, temporary worker, job
   applicant, retiree of IQVIA and any and all of their respective dependents.
 * “IQVIA” means any entity that directly or indirectly, through one or more
   intermediaries, controls, is controlled by, or is under common control with
   IQVIA, Inc. For purposes of this definition, “control” means the possession,
   directly or indirectly, of the power to direct or cause the direction of the
   management and policies of such entity, whether through the ownership of
   voting securities, by contract or otherwise.

 

“Sensitive Personal Information” means Personal Information that reveals or is
processed to uniquely identify a person:

 

 * All government-issued identification numbers (including US Social Security
   numbers, EU Social Security numbers, Canadian Social Insurance numbers,
   driver’s license numbers, and passport numbers);
 * All financial account numbers (bank account numbers, credit card numbers, and
   other information if that information would permit access to a financial
   account);
 * Reports of individual background checks;
 * Data elements revealing race, ethnicity, national origin, political opinion,
   religious or philosophical beliefs, trade union membership, citizenship or
   citizenship status, any information that concerns sex life or sexual
   orientation, or information relating to the commission of a criminal offense;
 * Precise geolocation data related to workplace locations of healthcare
   professionals;
 * Personal Information about individuals under the age of thirteen (13); or
 * Any other category of information that is regulated as sensitive data or
   sensitive personal information under applicable data protection laws.

 

IQVIA will also treat as Sensitive Personal Information any information received
from an employee or third party where that employee or third party treats and/or
has identified the information as sensitive. Capitalized terms not defined above
have the definitions set forth in the respective paragraphs of this Policy.

 

NOTICE OF DATA COLLECTION AND USE

 

Where IQVIA collects Personal Information directly from Individuals, it will
explain the purposes for which it collects and uses Personal Information about
the Individuals, the types of third parties to which IQVIA discloses that
information, and the choices and means, if any, IQVIA offers Individuals for
limiting the use and disclosure of Personal Information about them. Notice will
be provided in clear and conspicuous language. This explanation will be provided
as soon as practicable and, in any event, before IQVIA discloses the Personal
Information or uses such information for a purpose materially different than
that for which it was originally collected or processed.

 

IQVIA also will provide any additional information required by law for a
specific context, product or service. In general, with exceptions and other
lawful bases that may be relevant for any specific product or service notice,
IQVIA processes personal data for its legitimate interests consistent with
applicable law. Where an IQVIA entity receives Personal Information from another
IQVIA entity or other entities, including when acting as a clinical research
organization (CRO) processing Personal Information under the direction of a
customer, it will use such information in accordance with the notices provided
by such entities and the choices made by the Individuals to whom such Personal
Information relates.

 

In circumstances in which IQVIA obtains personal data as a service provider for
its clients or affiliates, IQVIA’s clients or affiliates are responsible for
providing appropriate notice to the Individuals and, when applicable, obtaining
any requisite consent (unless this function has been delegated to IQVIA).

 

IQVIA may collect various categories of Personal Information (as elaborated on
below) for the following purposes:

 

 * Research Studies-Related Information. For Individuals participating in
   research studies being managed by IQVIA as a CRO or in other situations where
   IQVIA is participating in research studies, including patients, their
   spouses/partners, caregivers, and relatives, clinical investigators or other
   study personnel, and other consultants, contractors, managers, and agents
   (who are natural persons) of the study sponsor and its corporate affiliates,
   business partners and third-party service providers, Personal Information may
   be used in order to carry out the applicable studies and other study-related
   services and/or pharmacovigilance. This may include the transfer of such
   Personal Information to the applicable study sponsor, its corporate
   affiliates, business partners and third-party service providers performing
   services related to the study (e.g., study data management, clinical research
   monitoring services, safety monitoring, etc.).
 * Human Resources-Related Information. For Individuals who are Company
   Personnel, we will process Personal Information to carry out and support our
   human resources functions and activities, including, but not limited to, (i)
   evaluation of qualifications for an employment position; (ii) provision of
   employment benefits; (iii) administration and management of employees,
   compensation, stock options, grants and purchase plans, bonuses, retirement,
   training, and career planning; (iv) utilizing employee skills and ongoing
   employee resource allocation; (v) communicating with employees or their
   emergency contacts; (vi) administration of the company's business, including
   budgeting, manpower planning, and organizational design; (vii) authentication
   of the individual's identity when gaining access to computer system
   applications; (viii) Personal Information data changes; (ix) employment
   status changes; (x) travel and expense planning and reimbursement; (xi)
   evaluation of employee performance and time management; and (xii) management
   of Personnel performance, and implementation, investigation and reporting on
   compliance and discipline procedures and matters. IQVIA may provide Personal
   Information to Agents to support IQVIA in performance of these human
   resources-related activities. Further, information concerning how IQVIA
   collects, uses, shares and safeguards the Personal Information of Company
   Personnel is available to IQVIA Company Personnel in IQVIA’s internal privacy
   policy. In addition, for job applicants, Personal Information will be used
   for the evaluation of suitability of the applicant for a position. IQVIA may,
   under its discretion and with the consent of the candidate where required by
   law or otherwise obtained, perform such background checks as deemed
   appropriate to evaluate this suitability.
 * Business Contacts. For Individuals who are business contacts of IQVIA, IQVIA
   may collect Personal Information concerning contact information for such
   business contacts. This information may be used for purposes consistent with
   the provision of information by these contacts, which may include marketing
   activities focused on sales of new products and services, requests to
   participate in market research that enhances IQVIA’s product offerings and
   other business activities.
 * Health Care Professionals. IQVIA collects information about health care
   professionals directly from the health care professionals, from public
   sources and from business partners. We use this information in connection
   with various health care activities, including clinical trials, real world
   studies of patient treatment, health care outcomes analysis, market research
   activities, and other situations where primary intelligence from health care
   professionals is applicable.
 * Customers and Program Participant Information. For Individuals sharing
   Personal Information with IQVIA in order to inquire about or otherwise make
   use of our services or purchase, receive or seek information, including about
   any health care products and services, opportunities to participate in
   clinical research, health care education and patient support programs which
   may be available through IQVIA, we will use such Personal Information in
   order to provide the requested information, products, and/or services. Such
   uses may include, but are not limited to, processing requested transactions,
   improving the quality of our services, sending communications about the
   products and services available through IQVIA, and enabling our business
   partners and Agents to perform certain activities on our behalf.
 * Data Analytics Functions. In certain situations, IQVIA obtains and processes
   information about Individuals for various data analytics purposes. In most
   situations, this data has been anonymized or de-identified and is no longer
   Personal Information when it is obtained by IQVIA or whenever transferred. In
   some situations, IQVIA receives Personal Information from a customer or other
   data supplier for the purpose of such anonymization or de-identification. In
   other situations, the data that is obtained and processed by IQVIA is
   pseudonymous. This pseudonymous information may be used for research
   purposes, primarily in connection with academic partners and with academia,
   and may be transferred by IQVIA to the United States as part of these
   research-related activities. For all of these situations, IQVIA’s activities
   are consistent with the notice and choice provided by these customers or data
   suppliers to Individuals, and IQVIA’s use of this information is consistent
   with IQVIA’s obligation to provide services to these entities. In those
   situations, and where such information is transferred to the United States,
   IQVIA uses such information only in manners consistent with appropriate data
   transfer mechanisms and the manner in which this data was obtained.
 * Our commercial purposes. We may choose to rent, release, disclose,
   disseminate, make available, or sell your Personal Information or Sensitive
   Personal Information to our business partners in return for monetary or other
   valuable consideration. We may use your Personal Information for purposes of
   targeted advertising. Additionally, your use of our website and online
   services may allow third parties to collect your Personal Information or
   Sensitive Personal Information over time and across different Internet
   websites. We do not use your Personal Information for purposes of profiling
   in furtherance of decisions that produce legal or similarly significant
   effects.

 

Please note that in certain jurisdictions (such as in Canada, the EU, and the
UK), we implement additional protections (such as by obtaining consumer consent
in relation to the use cases described above) to ensure that our data processing
activities are in compliance with applicable law.

 

IQVIA may also use the Personal Information collected above to comply with our
legal and regulatory obligations, policies and procedures, and for internal
administrative purposes. We may also collect, use, and disclose Personal
Information that we collect online for any purpose outlined in our Online
Privacy Policy.

 

OTHER DISCLOSURES OF PERSONAL INFORMATION

 

In some cases, IQVIA may disclose Personal Information (i) if required to do so
by law, court order or legal process, (ii) in response to lawful requests by
public authorities, including to meet national security or law enforcement
requirements, (iii) under the discovery process in litigation, (iv) to enforce
IQVIA policies or contracts, (v) to collect amounts owed to IQVIA, (vi) when we
believe disclosure is necessary or appropriate to prevent physical harm or
financial loss or in connection with an investigation or prosecution of
suspected or actual illegal activity, or (vii) in the good faith belief that
disclosure is otherwise necessary or advisable. IQVIA also may transfer Personal
Information when a material event concerning its business operation(s), assets
or shares, such as purchase, disposal, merger, joint venture or acquisition, is
proposed or occurs. In such an event, IQVIA will endeavor to direct the
transferee to use Personal Information in a manner that is consistent with this
Policy. IQVIA will provide Individuals with reasonable mechanisms to exercise
their choices to the extent required by applicable law.

 

ACCOUNTABILITY FOR ONWARD TRANSFER

 

In the performance of our services and business operations, Personal Information
we collect or receive may be stored or transferred internationally throughout
our worldwide organization and to our service providers or agents, including for
hosting our databases or provision of data processing services, in accordance
with applicable data privacy laws. Transfers to third parties are covered by the
provisions in this Policy regarding notice and choice.

 

IQVIA may also share an Individual's Personal Information with Agents, including
affiliates, in connection with services or business purposes that these
individuals or entities perform for, or with, IQVIA. IQVIA may, for example,
provide an Individual's Personal Information to Agents for hosting our
databases, for data processing services, or to send to that Individual the
information that he or she requested.

 

IQVIA may transfer Personal Information for specified, limited purposes to an
Agent and will endeavor to obtain assurances that such Agent provides at least
the same level of privacy protection as is required by appropriate data transfer
mechanisms and this Policy and will notify IQVIA if it makes a determination
that it can no longer meet this obligation.

 

Where IQVIA knows that any third party to whom it has provided Personal
Information is using or disclosing Personal Information in a manner contrary to
this Policy, IQVIA will take reasonable steps to prevent or stop the use or
disclosure. With respect to such onward transfers to Agents, and to the extent
IQVIA is responsible for the event, IQVIA shall remain liable should its Agents
process Personal Information in a manner inconsistent with the appropriate data
transfer mechanisms and this Policy.

 

In circumstances in which IQVIA obtains Personal Information as a service
provider for its clients or affiliates, IQVIA’s clients or affiliates are
responsible for protecting individual rights with respect to onward transfers.

 

SECURITY

 

IQVIA will endeavor to take reasonable and appropriate technical, administrative
and physical safeguards designed to protect Personal Information in its
possession from loss, misuse and unauthorized access, disclosure, alteration and
destruction, taking into due account the risks involved in the processing and
the nature of the Personal Information IQVIA is processing, and regardless of
whether such Personal Information is in electronic or tangible, hard copy form.
We have a privacy incident response program designed to promptly respond to and
escalate all privacy-related questions, complaints, and concerns, including any
potential privacy or security incident.

 

DATA RETENTION

 

The information we collect may be archived or stored periodically by us
according to backup processes and will only be retained for as long as is
required for the purposes for which it was collected, as well as to provide our
products and services, resolve disputes, establish legal defenses, conduct
audits, pursue legitimate business purposes, enforce our agreements, and comply
with applicable laws.

 

DATA INTEGRITY AND PURPOSE LIMITATION

 

IQVIA endeavors to use Personal Information only in ways that are compatible
with the purposes for which it was collected or subsequently authorized by the
Individual. IQVIA will take reasonable steps designed to ensure that only
Personal Information that is relevant to its intended use, accurate, complete,
current, and otherwise reliable in relation to the purposes for which the
information was obtained is used by IQVIA for as long as IQVIA retains
possession of such information. IQVIA’s Personnel have a responsibility to
assist IQVIA in maintaining accurate, complete and current Personal Information.
When acting as a CRO or in other situations where IQVIA acts on behalf of
another entity, IQVIA endeavors only to process Personal Information that is
relevant to the services it provides, and only for purposes compatible with
those for which the Personal Information was collected; wherever possible, such
Personal Information is non-identified. Where IQVIA processes Personal
Information as a CRO or otherwise acts under the direction of its customers,
IQVIA works with such customers so that the customers can provide a way for
Individuals to correct or update their Personal Information to the extent
required by law.

 

YOUR PRIVACY CHOICES

 

Depending on your jurisdiction, you may also have certain legal rights in
relation to the processing of your Personal Information. These rights may
include:

 

 1. The right to access your personal information (including a data portability
    request);
 2. The right to correct or amend any personal information we have on file about
    you;
 3. The right to delete your personal information;
 4. The right to limit the use of your “sensitive” personal information;
 5. The right to opt-out of the sale or “sharing” of your personal information;
 6. The right to opt-out of the use of your personal information for targeted
    advertising purposes;
 7. The right to restrict or object to the processing of your personal
    information (such as for direct marketing purposes);
 8. The right to restrict the use of your personal information for certain
    automated decision-making (including profiling); and
 9. The right to revoke your consent (to the extent applicable)

 

To exercise any of these rights, please fill out this webform or contact us by
email at privacyofficer@iqvia.com with your name, physical address, email
address, the email address associated with your interactions with IQVIA (if
different), telephone number, and details about your interactions with IQVIA
(including whether you are a patient or a health care professional). You may
also designate an authorized agent to submit a request on your behalf. To
designate an agent, please also send us a written and signed document by both
you and the agent that authorizes the agent to act on your behalf. You may also
use a power of attorney. Please note that we will still require you to provide
sufficient information to allow us to reasonably verify that you are the person
about whom we are receiving a request. We will respond to any request you submit
in the time period required by applicable law and will allow you to appeal any
decision we make in response to such request in accordance with applicable law.
Appeals may be submitted to privacyofficer@iqvia.com.

 

Although IQVIA makes good faith efforts to provide individuals with access to
their Personal Information, there may be circumstances in which IQVIA is unable
to provide access, including, but not limited to: where the information contains
legal privilege, would compromise others’ privacy or other legitimate rights,
where the burden or expense of providing access would be disproportionate to the
risks to the individual’s privacy in the case in question or where it is
commercially proprietary. If IQVIA determines that access should be restricted
in any particular instance, we will provide you with an explanation of why that
determination has been made and a contact point for any further inquiries.

 

Depending on your jurisdiction, you may also have the right to lodge a complaint
with your supervisory authority or challenge our decision with regard to any of
your data protection rights. For example, for a list of EU supervisory
authorities, please see this directory for contact details:
https://edpb.europa.eu/about-edpb/board/members_en.

 

If you are a California user, you may also have additional rights available to
you under the California Consumer Privacy Act. Please review our California
Consumer Privacy Act Notice for additional details. If we process your “consumer
health data” under Washington’s My Health My Data Act or a similar health
privacy law in another jurisdiction, please review our Consumer Health Data
Policy.

 

If you are an EU, Swiss, or UK resident, please review our EU-US DPF Policy that
may provide you with additional information regarding your rights in relation to
international data transfers.

 

RECOURSE, ENFORCEMENT AND LIABILITY

 

IQVIA encourages Individuals covered by this Policy to raise questions about the
processing of Personal Information about them by contacting IQVIA through the
contact information provided below. Any Personnel that IQVIA determines is in
violation of this Policy will be subject to disciplinary action up to and
including termination of employment, where applicable, in accordance with
IQVIA’s disciplinary procedures.

 

Any questions or concerns regarding the use or disclosure of Personal
Information should also be directed to IQVIA through the contact information
given below. IQVIA will undertake reasonable efforts to investigate and attempt
to resolve complaints and disputes regarding use and disclosure of Personal
Information in accordance with the principles contained in this Policy.

 

In circumstances in which IQVIA obtained or maintains Personal Information as a
CRO or other Service Provider, Individuals may submit complaints concerning the
processing of their Personal Information to the relevant client, in accordance
with the client’s dispute resolution process. IQVIA will participate in this
process at the request of the client or the Individual. IQVIA will take steps to
remedy any issues arising out of any potential failure to comply with this
Policy and, where applicable, implement appropriate data transfer mechanisms.

 

CONTACT INFORMATION: Questions, comments, concerns or complaints regarding this
Policy or IQVIA’s processing of Personal Information should be submitted to the
IQVIA Chief Privacy Officer at PrivacyOfficer@IQVIA.com.

 

RESERVATION OF RIGHTS: IQVIA reserves the right to share an Individual’s
Personal Information and contracts with Agents as required or authorized by law
or regulation or in response to duly authorized information requests of
government authorities.

 

CHANGES TO THE PRIVACY POLICY: This Policy may be reviewed and amended from time
to time, without advance notice, to ensure that an appropriate level of
protection for Personal Information is maintained. All amendments will be posted
on this website. Please check back periodically for updates to this Policy.

 

IQVIA PRIVACY POLICY EFFECTIVE DATE: March 31, 2024

 

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