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BOOK A REPAIR SERVICE






INFORMATION AND FEES

Need expert help with your appliance?
Check out the FAQ page or book a service online* with one of our qualified
service and repair technicians.
Check out MANAGE MY BOOKING page to change your service date, contact phone
number or to cancel your service visit.

TO BOOK A SERVICE AND REPAIR PLEASE HAVE THE FOLLOWING INFORMATION READY.

 * Appliance type
 * Model Number
   i
 * Serial Number (if available)
 * Date of purchase (if Appliance is in Warranty)

SERVICE AND REPAIR FEES (OUT OF WARRANTY)#

Monday – Friday

$165.00 Flat rate (includes service call out and labour) excludes spare parts

Saturdays (not available for online booking)

$185.00 Flat rate (includes service call out and labour) excludes spare parts

Assistant Technician

$70 (if required)

(#Metro areas only excluding Tasmania. Fixed labour costs do not apply to air
conditioners or hot water systems)

PLEASE TICK CHECK BOX IF THIS APPLIES

 My appliance is covered by Manufactures Warranty (Proof of purchase required
for Warranty or fees will apply)

If you wish to book a service for more than one appliance, please call us on 13
13 49

* Online booking not available for Third Party booking, air conditioners or hot
water systems.

Manage Booking Accept and Continue
PRIVACY POLICY

To assist you today we may need to collect personal information about you.

Our Privacy Policy sets out information about how we use and manage personal
information.

You can find our Privacy Policy and Collection Statement on our website at
www.kelvinator.com.au/other/privacy/
Manage Booking Book Online
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HOW DO I FIND MY MODEL NUMBER?

Your product model number is located on your appliance serial plate. How to read
the numbers on your serial plate:
(1) The model number, use this to search for user manuals or repair and service
etc.
(2) Product Number Code (PNC), use this when searching for spare parts for your
appliance.
(3) Serial Number, unique to your appliance.



Sample image of serial plate

WHERE CAN I FIND THE SERIAL PLATE?

This serial plate is located in different areas depending on the type of
appliance.

See appliance
Window/Wall Air Conditioner
Split System Air Conditioner
Fridges

Window/Wall Air Conditioner







Split System Air Conditioner







Fridges










Need help booking? Phone 13 13 49 or Contact us