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Submitted URL: https://email.icash.ca/c/eJxMzEFOxSAQANDTwPJnGAYKi1m46TXMMLSW2Jb6ixpv78rE_cvTfg7R8doqpwyOoq2cgOpqF3YTRnQUyNuN1yLgXMhVC8...
Effective URL: https://icash.ca/faq
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iCash LogoiCash Logo
Products
Why iCash
Resources
Help
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PRODUCTS


Instant loans

Instantly borrow up to $1,500. Sent by e-Transfer in 2 minutes.

Referral program

Refer a friend we'll give you both $20 in Cashback.


WHY ICASH


 * What is iCash?
 * How it works
 * iCash reviews
 * Why choose our loans
 * Referral program
 * Payday Loans
 * E-Transfer Loans
 * iCash vs Other Lenders
 * iCash app


RESOURCES


 * Blog
 * Learn


HELP


 * FAQ
 * Contact us

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FAQ HELP CENTRE

Get instant answers to the most common questions asked about iCash. Learn how to
apply for and repay your loan, manage your account, and more.




GENERAL

 * Are you available in my province?
 * Do you accept people with bad credit?
 * Do you do a credit check?
 * General operating hours and holidays
 * How to apply?
 * iCash store location
 * Is iCash legitimate?
 * Other
 * What is iCash?
 * When is iCash Open?


CONTACTING SUPPORT

 * Contact us to make a payment arrangement
 * How do I make a complaint?
 * What is your phone number?


LOAN APPLICATION

 * Can I apply for an iCash loan over the phone?
 * Can I get a higher amount on my next loan?
 * For how much can I be approved?
 * How long does it take to complete the application
 * Is there an application fee?
 * Minimum requirements
 * What are the interest rates?
 * What documents/information do I need to provide?
 * What types of income are accepted?


AVOIDING SCAMS

 * How do I know if I’ve received a malicious link or scam text message scam?
 * How do I spot a fake giveaway on Facebook?
 * What are fake/clone websites?
 * What are social media scams?
 * What is fake antivirus software?


LOAN APPROVAL

 * Can I get a higher amount?
 * Can I start repaying later?
 * I can't sign my contract
 * I want 3 payments, why is there only 1 on the contract?
 * I was pre-approved, how long will it take to receive a response?
 * The dates on my contract are wrong
 * Why is my loan approved for an amount smaller than I was approved in the
   past?
 * Why was I approved for less than I requested?
 * Why was I declined?
 * You have the wrong bank account


RECEIVING FUNDS

 * Can I receive my funds by e-Transfer?
 * I can’t receive e-Transfers
 * I did not receive my e-Transfer
 * What is the difference between e-transfer and direct deposit?
 * What is the password for the e-transfer?
 * When will I receive my funds?
 * You sent the e-Transfer to the wrong bank account


LOAN REPAYMENT

 * Can I repay by e-Transfer?
 * Can I repay early and reapply?
 * Can I take out a new loan to repay my current loan?
 * Do you report payments to credit bureaus?
 * How do I pay?
 * I have an existing loan with you. Can I top up/get additional funds until my
   next payment?
 * I need to change/push my payment date(s)
 * My payment is going to bounce, what do I do?
 * The payment has not been debited from my bank account yet
 * What are my payment dates?
 * What happens if I don’t pay?
 * What is my remaining balance right now?
 * You took payment on the wrong day


REAPPLYING FOR LOANS

 * Can I repay in advance to obtain a new loan?
 * I've paid off my loan, why can't I reapply?
 * When can I reapply?
 * Why won’t it let me reapply?


MISSED PAYMENTS

 * My payment has bounced, what do I do?
 * Why have I been charged an NSF fee?
 * Wish to contact us to make a payment arrangement


MY ICASH ACCOUNT

 * Change my bank account information
 * Change my email address
 * Copy of my contract
 * Do you share my information?
 * How do I create an account?
 * Reset password
 * Unsubscribe from marketing emails
 * Update my address
 * Update my phone number
 * Wish to delete my account
 * Wish to delete my application


REFERRAL PROGRAM

 * Can I receive payment for previous customers I referred before the Referral
   Program was launched or before I signed up?
 * Can I refer customers in any country?
 * How do I know if I am eligible to participate?
 * How does the referral process work?
 * How many people can I invite to iCash?
 * How much can I earn?
 * How will I receive my Referral bonus(es)?
 * Is there a way for me to check the status of my referrals?
 * My referral forgot to use my referral link. Is there a way to track it back
   to my account?
 * What are the criteria for an eligible referral?
 * What are the terms and conditions?
 * What is the referral program?
 * Where can I find my referral link?
 * Who can I refer?


CASHBACK PROGRAM

 * How do you calculate the return in cashback?
 * What are the conditions to obtain your cashback?
 * What are the conditions to redeem cashback?
 * What is the cashback program?
 * When does my cashback expire?

Get up to20% cashback* for paying on time.
Loans in 2 minutes

Affordable lending options for all
Canadians

We are here to help

About us

 * What is iCash?
 * Why iCash
 * How it works
 * iCash reviews
 * iCash loan app

Loans

 * Instant loans
 * Payday loans
 * E-Transfer loans
 * Bad credit loans
 * Government benefit loans

Resources

 * iCash vs other lenders
 * Loan calculator
 * Key terms
 * Blog
 * Learn
 * Sitemap

Provinces

 * Alberta
 * British Columbia
 * Manitoba
 * New Brunswick
 * Nova Scotia
 * Ontario
 * Prince Edward Island

Legal

 * Responsible lending
 * Credit counsellors
 * Privacy policy
 * Terms of use and conditions

Help

 * FAQ
 * Contact us
 * Forgot password

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Copyright ©2024 iCash.ca by Finabanx.

All rights reserved

Renewals

iCash only offers one loan at a time.

APR Disclosure

License #341941 - Alberta, Oct 31, 2024
License #4733142 - Ontario, March 17, 2025
License #67639 - British Columbia, Oct 31, 2024
License #74162 - Manitoba, May 1st, 2025
License #180004440 - New Brunswick, May 03, 2025
License #242535468 - Nova Scotia, July 31, 2025
License #40955 - Prince Edward Island, March 23, 2025

Interest fees: Alberta $15 per $100, British Columbia $15 per $100, Manitoba $17
per $100, New Brunswick $15 per $100, Nova Scotia $15 per $100, Ontario $15 per
$100, PEI $15 per $100. iCash's head office address is: 372 Bertha Street, suite
102, Hawkesbury, Ontario, K6A 2A8. iCash offers online services unless specified
otherwise.
British Columbia Residents: iCash offers payday loans in British Columbia
(license number: 67639)
Ontario Residents: The maximum allowable cost of borrowing under the payday loan
agreement is $15 for every $100 advanced. On a $500 loan of 14 days, the total
cost of borrowing is $75, with a total payback amount of $575 and an APR of
391.07%. On a loan of 62 days, the APR is 88.31%.
Manitoba Residents: To learn more about your rights as a payday loan borrower,
contact the Consumer Protection Office at 1-204-945-3800, 1-800-782-0067 or
at http://www.manitoba.ca/cca/cpo.
Nova-Scotia Residents: Payday loans are High Cost Loans. The maximum allowable
cost of borrowing under the payday loan agreement is 15$ per every 100$
received, which means on a 100$ loan for 14 days, the total cost of borrowing is
15$, with total payback amount of 115$ and an APR of 391.07%.
PEI Residents: The maximum allowable cost of borrowing under the payday loan
agreement is $15 for every $100 advanced. On a $300 loan of 14 days, the total
cost of borrowing is $45, with a total payback amount of $345 and an APR of
391.07%. On a loan of 62 days, the APR is 88.31%.

* Please note that the Cashback Program is not available to customers in
Manitoba and New Brunswick. The Referral Program is not available to members
located in Manitoba, New Brunswick and British Columbia. If you reside in
Alberta, your loan will automatically range between 42 to 62 days and will have
2 to 7 payments, depending on your income frequency. If you reside in Ontario,
you can only access a loan with one repayment, except if it is your third loan
within 63 days. If you reside in Nova Scotia, you can only access a loan with
one repayment, due to provincial regulations. Approval is not guaranteed and
conditions apply. iCash product offers vary depending on the laws of each
province.

Equifax® is a trade-mark of Equifax Canada Co. used under license.
Equifax Canada Co. is a registered Canadian credit bureau that maintains your
Canadian consumer credit file.

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