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FOSTERING CLIENT RELATIONSHIPS

Posted: Tuesday, March 14, 2023

Author: Vinny Delgado, Ranch Sales | Licensed in MT

Ask Vinny

--------------------------------------------------------------------------------

Dear Vinny,

I am a land broker with a large list of clients. Some of these relationships
span years and decades, and some are new. As I grow my business, I want to make
sure my past clients feel taken care of and appreciative of the business that we
have done. As your business grows, how do you show your prior clients you care
both personally and professionally?

-Past and Present

Dear Past and Present,

Managing a long client list can be a big challenge, especially if your clients
invite you to join them and their families in additional activities. Being
present when they are available is vital to fostering those relationships.
However, there will be some clients that will not be upset if you can’t make it
to enjoy their property with them. Being a full-time ranch broker requires trust
and personal relationships; how you manage those relationships and your time
will undoubtedly lead to some wins and some losses. I always try to be in the
room if I can physically be there. Also, having systems to stay connected with
present clients who are actively looking for a ranch is crucial. I am not going
to give all our secrets away but figuring out a schedule/system that lets past
and present clients know that you are looking out for their best interest keeps
them engaged.

Our expert brokers work as a team to provide exceptional customer service to
clients coast to coast. To learn more about how you too can become a Fay Ranches
agent, click the button below!

Join Our Team

--------------------------------------------------------------------------------


MEET THE AUTHOR

VINNY DELGADO

Fay Ranches
Ranch Sales | Licensed in MT


(406) 253-0507

vdelgado@fayranches.com

View Bio


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