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2 forms found in the DOM

GET /611611/help/

<form id="enterPhoneForm" action="/611611/help/" method="GET" onsubmit="return checkPhone();" style="display: none;">
  <input type="tel" id="phoneNumber" name="m" placeholder="Enter Phone number">
  <input type="submit" value="SUBMIT">
</form>

<form id="enterPhoneModal">
  <input type="hidden" value="" id="triggerIdModal">
  <input type="tel" id="modal__enterPhone" required="" pattern="[0-9]{10}" title="Ingrese 10 dígitos">
  <input type="submit" id="modal__enterPhoneSubmit">
</form>

Text Content

 * SHOP
 * REFILL
 * ACTIVATE
 * HELP

 * MY ACCOUNT
 * JOIN REWARDS
 * DEALS
 * HOME
 * SHOP
   * SHOP
   * PHONES
   * BUY SIM CARD OR KEEP YOUR OWN
   * PLANS
   * PHONE PAYMENT PLAN
   * SIMPLE MOBILE CLOUD
   * APPS & MORE
   * SHOP OUR RETAIL STORES
   * EXCLUSIVE IN-STORE OFFERS
   * PROTECT YOUR PHONE
   * DEVICES
 * REFILL
   * REFILL
   * REFILL
   * AUTO-REFILL
   * ADD-ON
 * ACTIVATE
 * HELP
   * HELP
   * CHECK YOUR BALANCE / LAST DAY OF SERVICE
   * PROGRAMMING GUIDE
   * TRANSFER SERVICE
   * FAQ
   * 611611 TEXT HELP LINE
   * COVERAGE MAP
   * TUTORIALS & USER MANUALS
   * TRACK MY ORDER
   * Contact Us
 * WHY SIMPLE MOBILE
 * FIND A STORE
 * ESPAÑOL

 * Menu


Español

Find a Store
 * Shop
   
   Shop for the latest phones, bring your own device, or browse plans.
   
    * Phones
   
    * Buy SIM Card or Keep Your Own Phone
   
    * Plans
   
    * Accessories
   
    * Phone Payment Plan
    * Apps & More
    * Simple Mobile Cloud
    * Shop Our Retail Stores
    * Exclusive In-Store Offers
    * Protect Your Phone
    * Devices

 * Refill
   
   Refill your plan or sign up for Auto Refill.
   
    * Refill
   
    * Auto Refill
   
    * Add-On

 * Activate
   
   Activate your service now!
   
    * Activate

 * Help
   
   Looking for help? We have plenty right here.
   
    * Check Balance / Last Day Of Service
   
    * Programming Guide
   
    * Transfer Service
   
    * FAQ
   
    * 611611 Text Help Line
    * Coverage Map
    * Tutorials and User Manuals
    * Track Order
    * Contact Us
    * Wi-Fi Calling

 * DEALS
 * WHY SIMPLE MOBILE
 * 
   JOIN REWARDS
 * 
   MY ACCOUNT


WELCOME
TO 611611,
THE TEXT HELPLINE

Access self-service 24/7 to buy service, manage your rewards, enroll in
Auto-Refill and more.



Press on the keyword that best fits your needs and we'll text all you the
information to (843) 287-1303Δ

To receive this information on a different number, press here to enter that
number

Δ By texting keywords to 611611 you are consenting to receive response messages.

Enter your phone number and pick the keyword that best fits your needs.
You'll get all the information you need right on your phone!




SELF-SERVICE AT YOUR FINGERTIPS

With our 611611 keywords you can check your balance, refill your service, keep
tabs on your rewards and more.

FEATURED KEYWORDS

ACCESSORIES To check out available deals on phone accessories, text the word
ACCESSORIES to 611611 or click here. BUY To purchase Service Plans or data
Add-Ons, text the word BUY to 611611 or click here. DIRECTORY To sign up to
receive variety content such as News, Entertainment, Weather and more directly
on your phone, text the word DIRECTORY to 611611 or click here. MULTILINE To add
a line to your account, text the word MULTILINE to 611611 or click here. PERKS
To see what you can get with your reward points, text the word PERKS to 611611
or click here. POINTS To see how many points you have for the Rewards Program,
or to enroll in the program, text the word POINTS to 611611 or click here.
SWITCH To check the required data needed to transfer your phone to our company,
text the word SWITCH to 611611 or click here. VAIR Experience our new in-store
virtual airtime purchase process by texting VAIR to 611611 or click here.

View more

COMPLETE KEYWORDS LIST

Search for keywords



FILTER BY CATEGORY

New at Simple Mobile Manage Your Services Discover More Added Value Help
5G To check if your device is 5G capable, text the word 5G to 611611 or click
here. ACCESSIBILITY For a list of accessibility features and resources, text the
word ACCESSIBILITY to 611611 or click here. ACCESSORIES To check out available
deals on phone accessories, text the word ACCESSORIES to 611611 or click here.
ACCT To check your Service Renewal information, text ACCT to 611611 or click
here. ACP To check if you qualify for the Affordable Connectivity Program, text
the word ACP to 611611 or click here. ACTIVATE To activate your service, text
the word ACTIVATE to 611611 or click here. ADD To add airtime, text the word ADD
to 611611 or click here. APN To update your data settings to send MMS and access
the Internet, text the word APN to 611611 or click here. APP To download My
Account app, text the word APP to 611611 or click here. APPS To browse a list of
apps, text the word APPS to 611611 or click here. BLOCK For instructions on how
to block or unblock a phone number from contacting you, text BLOCK or UNBLOCK to
611611 or click here. BLOG To stay connected with the latest news, text the word
BLOG to 611611 or click here. BUY To purchase Service Plans or data Add-Ons,
text the word BUY to 611611 or click here. BYOP To check if your phone is
compatible with our network, text the word BYOP to 611611 or click here. CDR For
instructions on how to request Call Detail Records, text the word CDR to 611611
or click here. CHAT To get help through chat, text the word CHAT to 611611 or
click here. COVERAGE To check for available coverage, text the word COVERAGE to
611611 or click here. DEAL To see available deals, text the word DEAL to 611611
or click here. DESTINATIONS For International Long Distance calling rates for a
specific country, text DESTINATIONS to 611611 or click here. DIRECTORY To sign
up to receive variety content such as News, Entertainment, Weather and more
directly on your phone, text the word DIRECTORY to 611611 or click here. DNC For
instructions on how to stop receiving unwanted phone calls, text the word DNC to
611611 or click here. DUE DATE To see your Service End date, text the word DUE
DATE to 611611 or click here. ENROLL To enroll in Auto-Refill, text the word
ENROLL to 611611 or click here. FOUR To get the last four digits of your serial
number, text the word FOUR to 611611 or click here. HELP To access a
self-service menu and obtain a list of all our help keywords, text the word HELP
to 611611 or click here. HOTSPOT To check the current usage of your Hotspot
device or for Hotspot related questions, text the word HOTSPOT to 611611 or
click here. ILD For International Long Distance calling information including
your ILD balance, text ILD to 611611 or click here. JOIN To Opt-In to receive
SMS communications from Simple Mobile, text the word JOIN to 611611 or click
here. LOST To report your lost or stolen device using another phone, text the
word LOST to 611611 or click here. LTE To learn how to enable LTE on your phone,
text the word LTE to 611611 or click here. MIGRATE To check if your device is
affected by any network changes, text the word MIGRATE to 611611 or click here.
MINC To change your phone number, text the word MINC to 611611 or click here.
MULTILINE To add a line to your account, text the word MULTILINE to 611611 or
click here. ORDER To check the status of your order, text the word ORDER to
611611 or click here. PASSWORD To reset your password, text the word PASSWORD to
611611 or click here. PERKS To see what you can get with your reward points,
text the word PERKS to 611611 or click here. PHARMACY To view your Prescription
Savings Card, text the word PHARMACY to 611611 or click here.



PHONE To look up your phone number and Service End Date, text the word PHONE to
611611 or click here. PLAN To know your Plan information, text the word PLAN to
611611 or click here. POINTS To see how many points you have for the Rewards
Program, or to enroll in the program, text the word POINTS to 611611 or click
here. PORT To transfer your number from another company or activate your service
with a new number, text PORT to 611611 or click here. REACTIVATE To reactivate
your service from any mobile phone, text the word REACT to 611611 or click here.
REFER To earn extra Reward points by referring your friends, text the word REFER
to 611611 or click here. REWARDS To join our Rewards Program for free and access
big lifestyle savings, text the word REWARDS to 611611 or click here. ROAM For
details about international roaming included with your service plan, text the
word ROAM to 611611 or click here. SCREEN To obtain instructions about features
related to your phone's screen, text the word SCREEN to 611611 or click here.
SEARCH To search the web, text the word SEARCH to 611611 or click here. SIM To
learn how to install a SIM card into your phone, text the word SIM to 611611 or
click here. SMARTPAY For details on our Lease to Own Program and to check
eligibility, text the word SMARTPAY to 611611 or click here. SPAM To download
the free Spam Detector App, text the word SPAM to 611611 or click here. SPEED To
check if your data speed has been reduced, text the word SPEED to 611611 or
click here. STORE To locate the nearest retailers by ZIP Code, text the word
STORE to 611611 or click here. SUPPORT To troubleshoot any service related
issues you are experiencing, text the word SUPPORT to 611611 or click here.
SWITCH To check the required data needed to transfer your phone to our company,
text the word SWITCH to 611611 or click here. TICKET To check your ticket
status, text the word TICKET to 611611 or click here. TRANSFER To transfer your
mobile number to a new device, text the word TRANSFER to 611611 or click here.
TUTORIAL To obtain a handset tutorial directly on your device, text the word
TUTORIAL to 611611 or click here. USAGE To see your current usage, text the word
USAGE to 611611 or click here. VAIR Experience our new in-store virtual airtime
purchase process by texting VAIR to 611611 or click here. VIDEO To watch
instructional videos, text the word VIDEO to 611611 or click here. VOICEMAIL For
instructions on setting up, retrieving, changing and resetting your voicemail
password, text the word VOICEMAIL to 611611 or click here. WIFI For instructions
on setting up and managing Wi-Fi on your phone, text the word WIFI to 611611 or
click here. WIZARD To transfer your contacts, pictures, and videos, text the
word WIZARD to 611611 or click here.

View more Reset keywords


DEVICE HELP

Need instructions on your phone's features? We've got you covered. Get your
phone's tutorial sent straight to your phone.

Tutorials by manufacturer
All Apple Alcatel Blu Huawei LG Motorola Nokia Orbic Samsung TCL Unimax ZTE
General Support
Alcatel MyFlip Code: ALA405DL ALCATEL MYFLIP 2 Code: ALA406DL Alcatel Onetouch®
Pixi Charm LTE™ Code: ALA450TL Alcatel Onetouch® Pixi Pulsar™ Code: ALA460G
Alcatel Onetouch® Pixi Eclipse™ Code: ALA462C Alcatel Onetouch® Pixi Glitz™
Code: ALA463BG Alcatel Pixi Unite™ Code: ALA466BG TCL A1 Code: ALA501DL TCL LX
Code: ALA502DL TCL A1 X Code: ALA503DL TCL A2 Code: ALA507DL TCL A2 X Code:
ALA508DL Alcatel TCL A3 Code: ALA509DL Alcatel Onetouch® Pop Icon™ Code: ALA564C
Alcatel Onetouch® Pixi Avion™ LTE; Code: ALA570BL ALCATEL RAVEN™ LTE Code:
ALA574BL ALCATEL ZIP™LTE Code: ALA576BL TCL A3X Code: ALA600DL Alcatel Onetouch®
Pixi™ Glory LTE Code: ALA621BL Alcatel Onetouch® Pop Star LTE™ Code: ALA845L
Alcatel TCL Flip 2 Code: ALT408DL Alcatel TCL 4X 5G Code: ALT601DL Alcatel TCL
30 Z Code: ALT602DL Alcatel TCL 30 T Code: ALT603DL Alcatel TCL ION V T607DL
Code: ALT607DL TCL 40T Code: ALT608DL Alcatel TCL 40 XE 5G Code: ALT609DL
Alcatel TCL 30 XL Code: ALT701DL iPhone 11 Code: API11L iPhone 11 Pro Code:
API11PL iPhone 11 Pro Max Code: API11PML Apple iPhone 12 Code: API12 Apple
iPhone 12 mini Code: API12M Apple iPhone 12 Pro Code: API12PR iPhone 14 - 5G
w/eSIM Code: API14C iPhone 14 Plus - 5G w/eSIM Code: API14PLC iPhone 14 Pro MAX
- 5G w/ eSIM Code: API14PMC iPhone 8 Code: API8G iPhone 8 Plus Code: API8PG
Apple iPhone SE Code: APISE2C iPhone X Code: APIXC iPhone XR Code: APIXRC iPhone
Xs Code: APIXSC iPhone Xs Max Code: APIXSMC iPhone 14 Pro - 5G w/ eSIM Code:
APl14PRC Blu View 1 Code: BLB100DL Blu View Mega Code: BLB110DL View 2 Code:
BLB130DL Blu View 2 Code: BLB131DL Blu View 2 2023 Code: BLB135DL Blu View 3
Code: BLB140DL Blu View Speed 5G Code: BLB1550VL General Android Support General
iOS Support General Samsung Support Huawei Sensa 4G LTE Code: HUH715BL Huawei
Magna Code: HUH871G Huawei Pronto LTE Code: HUH891L LG Classic Flip Code:
LGL125DL LG REBEL™ 3 LTE Code: LGL157BL LG Sunrise™ Code: LGL15G LG FIESTA™ 2
LTE Code: LGL163BL LG Lucky™ Code: LGL16C LG Destiny™ Code: LGL21G LG Power™
Code: LGL22C LG Access LTE™ Code: LGL31L LG Journey™ LTE Code: LGL322DL LG
Sunset LTE™ Code: LGL33L LG Optimus Fuel™ Code: LGL34C LG K31™ Rebel Code:
LGL355DL LG Optimus Dynamic™ II Code: LGL39C LG Solo LTE Code: LGL423DL LG
Premier Pro Plus Code: LGL455DL LG Optimus Net™ Code: LGL45C LG Treasure™ LTE
Code: LGL52VL LG X Style™ Code: LGL53BL LG Reflect™ Code: LGL555DL LG REBEL™ 2
LTE Code: LGL57BL LG Grace™ LTE Code: LGL59BL LG Premier™ LTE Code: LGL62VL LG
FIESTA™ LTE Code: LGL63BL LG Stylo™5 Code: LGL722DL LG Stylo™ 3 Code: LGL83BL LG
REBEL™ 4 LTE Code: LML211BL LG Premier™ Pro LTE Code: LML413DL LG Premier Pro
LTE Code: LML414DL LG Stylo™ 4 Code: LML713DL Moto e5 Code: MTXT1920DL Moto G6
Code: MTXT1925DL Moto g7 OPTIMO Code: MTXT1952DL Moto g7 OPTIMO MAXX Code:
MTXT1955DL Moto E6 Code: MTXT2005DL Moto G Power Code: MTXT2041DL Moto e Code:
MTXT2052DL Moto g Play Code: MTXT2093DL Moto G Stylus Code: MTXT2115DL Moto g
Stylus 5g Code: MTXT2131DL Motorola Moto G Pure Code: MTXT2163DL Motorola Moto g
Power Code: MTXT2165DL Motorola Moto g stylus Code: MTXT2211DL Motorola moto g
5G (2022) Code: MTXT2213DL Motorola moto g stylus 5G Code: MTXT2215DL Motorola
Moto g Play 2023 Code: MTXT2271DL Motorola Moto g Power Code: MTXT2311DL
Motorola Moto g Stylus Code: MTXT2317DL Nokia G300 Code: NKN1374DL Nokia 2760
Flip Code: NKN139DL Nokia C200 Code: NKN150DL Nokia C200 Code: NKN151DL Nokia
C100 Code: NKN152DL Nokia G400 5G Code: NKN1530DL Nokia C300 Code: NKN155DL
Reliance Orbic Magic Code: RER678EL Reliance Orbic Journey V Code: RERC2200L
Samsung Galaxy Z Flip3 5G Code: SAF711U1 Samsung Galaxy Z Flip4 5G Code:
SAF721U1 Samsung Galaxy Z Flip5 Code: SAF731U1 Samsung Galaxy Z Fold3 5G Code:
SAF926U1 Samsung Galaxy Z Fold4 5G Code: SAF936U1 Samsung Galaxy S10 Lite Code:
SAG770U1 Galaxy S20 FE 5G Code: SAG781U1 Samsung Galaxy S8 Code: SAG950U1
Samsung Galaxy S8+ Code: SAG955U1 Samsung Galaxy S9 Code: SAG960U1 Samsung
Galaxy S9+ Code: SAG965U1 Samsung Galaxy S10e Prism Black Code: SAG970U1L
Samsung Galaxy S10 Code: SAG973U1 Samsung Galaxy S10+ Code: SAG975U1L Samsung
Galaxy S20 Code: SAG981U1 Samsung Galaxy S20+ Code: SAG986U1 Samsung Galaxy S20
Ultra Code: SAG988U1 Samsung Galaxy S21 FE 5G Code: SAG990U1 Samsung Galaxy S21
5G Code: SAG991U1 Samsung Galaxy S21+ 5G Code: SAG996U1 Galaxy S21 Ultra 5G
Code: SAG998U1 Samsung Note 8 Code: SAN950U1 Samsung Galaxy Note 9 Code:
SAN960U1 Samsung Galaxy Note 10 Code: SAN970U1L Samsung Galaxy Note 10 Plus
Code: SAN975U1L Galaxy Note20 Ultra Code: SAN986U1 Samsung Galaxy A10e Code:
SAS102DL Samsung Galaxy A01 Code: SAS111DL Samsung A11 Code: SAS115DL Samsung
Galaxy A02s Code: SAS124DL Galaxy A12 Code: SAS127DL Samsung Galaxy A03s Code:
SAS134DL Samsung Galaxy A03s 2023 S135DL Code: SAS135DL Samsung Galaxy A13 5G
Code: SAS136DL Samsung Galaxy A14 5G Code: SAS146VL Samsung Galaxy A20 Code:
SAS205DL Samsung A21 Code: SAS215DL Samsung Galaxy A23 5G Code: SAS236DL Samsung
Samsung Galaxy A23 5G Code: SAS237VL Samsung Galaxy J2 Code: SAS260DL Galaxy A32
5G Code: SAS326DL Samsung Galaxy J3 Luna Pro Code: SAS327VL Samsung Galaxy J7
Sky Pro Code: SAS337TL Samsung Galaxy J3 Orbit Code: SAS357BL Galaxy A42 Code:
SAS426DL Samsung Galaxy A50 Code: SAS506DL Samsung A51 Code: SAS515DL Samsung
Galaxy A53 5G Code: SAS536DL Samsung Galaxy A54 5G Code: SAS546VL Samsung Galaxy
On5 Code: SAS550TL Samsung Galaxy S23 FE Code: SAS711U1 Samsung Galaxy Proclaim™
Code: SAS720C Samsung Galaxy J7 Sky Pro Code: SAS737TL Samsung Galaxy J7 Crown
Code: SAS757BL Samsung Galaxy S22 5G Code: SAS901U1 Samsung Galaxy S®5 Code:
SAS902L Samsung Galaxy S6 Code: SAS906L Samsung Galaxy S22+ 5G Code: SAS906U1
Samsung Galaxy S22 Ultra Code: SAS908U1 Samsung Galaxy Grand Prime™ Code:
SAS920C Samsung Galaxy S®4 Code: SAS970L iPhone 6S Code: SMAPI6SG iPhone 6S Plus
Code: SMAPI6SPG iPhone 7 Code: SMAPI7G iPhone 7 Plus Code: SMAPI7PG iPhone 8
Code: SMAPI8G iPhone 8 Plus Code: SMAPI8PG iPhone SE Code: SMAPISEG iPhone X
Code: SMAPIXG iPhone XR Code: SMAPIXRG iPhone XS Max Code: SMAPIXSMG Soporte
General para Android Soporte General para Apple iOS Soporte General para Samsung
U505TL Code: UXU505TL ZTE Cymbal-G LTE Code: ZEZ232TL ZTE ZFIVE® G LTE Code:
ZEZ557BL BLADE™ T2 LTE Code: ZEZ559DL Sirius Code: ZEZ610DL ZTE Whirl™ 2 Code:
ZEZ667G ZTE Citrine® LTE™ Code: ZEZ716BL ZTE Citrine® LTE™ Code: ZEZ717VL ZTE
Jasper™ LTE® Code: ZEZ718TL ZTE ZMAX® ONE LTE Code: ZEZ719DL ZTE Paragon™ Code:
ZEZ753G ZTE Scend™ Code: ZEZ791G ZTE Majesty™ PRO LTE® Code: ZEZ798BL ZTE
AllStar™ LTE Code: ZEZ818L ZTE Midnight® Pro LTE™ Code: ZEZ828TL ZTE ZFIVE 2 LTE
Code: ZEZ836BL ZTE ZFIVE L LTE™ Code: ZEZ861BL ZTE ZMAX GRAND™ LTE® Code:
ZEZ916BL ZTE Unico LTE™ Code: ZEZ930L ZTE ZMax™ 2 Code: ZEZ955L ZTE Max® Duo
LTE™ Code: ZEZ962BL ZTE Max® Duo LTE™ Code: ZEZ963VL

View more


ABOUT Simple Mobile

 * Why Simple Mobile
 * View Coverage Map
 * Find a Store
 * Learn how SIMPLE Mobile works

Current Customers

 * Activate My Phone
 * Refill My Plan
 * Auto Refill My Plan
 * Track My Order
 * Get Support
 * Refer a Friend

Shop

 * Shop All Phones
 * Buy SIMs/Keep Your Own Phone
 * Shop All Plans
 * Phone Payment Plan
 * Apps & More
 * Shop Our Retail Stores
 * Student Discounts

Connect With Us

 * 
 * 
 * 
 * 

 * ABOUT US
 * FIND A STORE
 * CONTACT US
 * SIMPLEMOBILE BLOG
 * BECOME A DEALER
 * HEARING AID COMPATIBILITY
 * SITE MAP
 * TERMS AND CONDITIONS
 * RETURN POLICY
 * PRIVACY POLICY
 * AFFILIATE PROGRAM
 * TERMS OF USE
 * CODE OF CONDUCT
 * UNLOCKING POLICY
 * ACCESSIBILITY
 * MOBILE IDENTITY PROGRAM
 * PRIVACY CENTRAL
 * YOUR PRIVACY CHOICES
 * CALIFORNIA PRIVACY NOTICE





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