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Effective URL: https://rocketreach.co/privacy
Submission: On December 04 via manual from PL — Scanned from US
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HELP US IMPROVE OUR EXPERIENCE PRIVACY POLICY Last updated: November 13, 2024 Welcome! This Privacy Policy (“Policy”) describes how we collect, process, share and safeguard Personal Data we collect from you, or that you provide to us, in connection with your use of our website https://rocketreach.co/ (“Website”) or in connection with the provision of any services through the Website or elsewhere, including to provide web-based tools that enable our users and customers to find business contact details of professionals (together with the Website the “Services”). This Policy also applies to the Personal Data of professionals whose business contact details appear in our Services, and tells you about your rights and choices with respect to your Personal Data, and how you can contact us if you have any questions or concerns. In this Policy, “Personal Data“ or “Personal Information“ means any information relating to an identified or identifiable individual. We take our obligations regarding your privacy seriously and have made every effort to draft this Privacy Policy in a manner that is clear and easy for you to understand. Please read this Policy carefully. To remove your data please submit a request here. PERSONAL DATA WE COLLECT We obtain Personal Data from various sources described below. Personal Data You Provide to Us * Account Information. If you create an account to use our Services, we collect Personal Data to allow you to use our Services. When you sign up, you provide us with your name, email address, password, mobile phone number and other account information necessary to create and maintain your account. * Contact information and other information you choose to provide to Us. You have the ability to provide a variety of information during your interactions with us, such as through emails or other communications. When you contact us via a contact form, email, or other means, you provide us with Personal Data, such as your name and contact details, and the content of your communications. * Support Information. When you request technical support, we will process your Personal Data such as your name and the contact details you use to contact us, as well as information on the reasons for your support request, and any additional information you may provide in that context. * Financial Information. If you purchase one of our online subscription-based services, you will need to provide us with your credit card information. We will use that information solely for the purpose of fulfilling your purchase request. We do not store any credit card information, but rely on the services of payment providers to carry out any payments you wish to make to us. Where applicable, we may indicate whether and why you must provide us with your Personal Data as well as the consequences of failing to do so. For example, it may be necessary for you to disclose certain Personal Data in order for us to provide the Services to you. Information Collected via Automated Means * Single Sign-On through Internet Service Providers. We may collect Personal Data from Internet service providers when you decide to use their single sign-in servers to log in or connect to our Services. Your interactions with these tools are governed by the privacy policies of the corresponding platform you use to sign in. * Cookies and Similar Technologies. We collect Personal Data via cookies, pixel tags, or similar technologies on our Services (collectively referred to as “cookies“). For more information on our use of cookies, please read our Cookie Policy. * Device and Usage Information: When you access and use the Services, we receive and store information about interactions with our Services including from your device, such as date/time stamps, usage information and statistics, as well as your device, including your internet protocol (IP) address, browser type, device type, device identifiers, operating system version and type. Information From Third Parties And From Other Sources * Publicly Available Information. Our search technology scans the web and collects publicly available information from third party websites, such as, social media sites, corporate websites and public records. This information may include your name, email address, phone, work history, education, location, social profile, skills and other similar information. Our technology may also infer Personal Data about you by making assumptions based on publicly available information, such as inferring professional email addresses based on common formats used at a particular company. * Google API. Our use and transfer of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements contained within them. * Data Providers and Databases. We may obtain Personal Data about you from third parties such as people directories, data brokers, corporate information directories, business partners, affiliates, advertising networks, and other entities. This information may include name, email, phone, work history, education, location, social profile, skills and other similar information. * Community Program. Customers that participate in our Community Program may opt-in and choose to share Personal Data of their professional business network with us, such as address book information, email header, contact information and email signature blocks in accordance with our Terms of Service. Participating customers share this Personal Data with us by connecting their cloud email account (e.g., Google or Microsoft) to our Services to allow us to access information stored by the provider. More information about our Community Program is available here. HOW WE USE PERSONAL DATA WE RECEIVE OR COLLECT We use the Personal Data we collect for the following purposes: * To Operate and Administer our Services. We use Personal Data to operate and administer our Services in accordance with our terms, conditions, and policies. This includes: * To Create Your Account for our Services and to secure and maintain it. * To Provide Our Services, including to operate, maintain and support our Services by making available our online database with Personal Data and business contact details to users and customers. * To Communicate With You, including to contact you for administrative purposes such as security or support and maintenance advisories, to provide services and information that you request, to respond to comments and questions, to contact you regarding issues concerning your use of our Services, including changes to this Policy, and to otherwise provide customer support. * For Customer and Vendor Relationship Management, including to track emails, phone calls, and other actions you have taken as our customer or vendor. Where you have contracted for the Services directly with us, we process your Personal Data to perform our obligations under our contracts with you. Where we do not have a contractual relationship with you, for example because you use our Services on behalf of a business that contracted with us or your contact details appear within our Services, we process your Personal Data based on our, and our customers’, legitimate interests in providing, maintaining and accessing the Services. When relying on legitimate interest as a legal basis, we ensure we comply with any request you make to exercise your rights. * To Improve, Monitor, Personalize, and Protect Our Services. It is in our legitimate business interests to improve and keep our Services safe for our users. This includes: * For Analytics and Product Development, including to measure and analyze usage trends and preferences in order to improve our Services, and to develop new products, services, and features. * For Personalization to customize our Services. * For Preventing Fraud, Criminal Activity, or Misuse of Our Services, including to ensure the security of our IT systems, architecture and networks (such as for troubleshooting, testing, system maintenance, support, and hosting of data). * For Aggregation. We sometimes aggregate or anonymize Personal Data in a form that does not allow our users or professionals to be personally identified and use the resulting information for statistical analysis regarding the use of the Services, such as to better understand our customer base, or for other purposes. Where required under applicable law (e.g., if we use certain cookies in certain jurisdictions), we will rely on your consent for such purposes or provide you with the ability to opt-out. * For Marketing and Advertising Purposes. Subject to any consent requirements under applicable laws, we may use Personal Data to promote, advertise and market our Services to you in accordance with our legitimate interests. This includes: * To Send Marketing Materials, alerts about the latest developments and features or other promotional materials, and to develop new promotional materials that can be useful or relevant to our customers. You will be provided with an opportunity to unsubscribe from such communications. * To Display Targeted Advertising. We may show you advertising on other websites you visit including through the use of cookies and other similar technologies when you visit our Website. For more information on how to opt out of our use or sharing of Personal Data, see the Your Choices About How We Use and Disclose Your Information section below. * For Administrative and Legal Purposes. We may use Personal Data for compliance purposes where it is in our legitimate interests, including enforcing our Terms of Service or enforcing or defending other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency, and to comply with our legal obligations and internal policies as permitted by law. WHO WE SHARE PERSONAL DATA WITH We may disclose Personal Data about you in the following circumstances: * Customers and Users of the Website. We make available Personal Data such as name, email, phone, work history, education, location, skillset, social profiles and related data to our customers, and to users of our Website, in order to provide them with the Services. * Group Entities. We may disclose Personal Data about you to our affiliates and subsidiaries. * Service Providers. We work with third parties to provide services such as hosting, maintenance, and support. These third parties may have access to or process your Personal Data as part of providing those services to us. For example: * We use service providers such as payment providers to process credit card payments on our Website. When you use a credit card to pay for our services, information such as your name, billing address, phone number, email address and credit card information will be submitted to service providers for verification and to manage any recurring payments. * We rely on cloud service providers for data storage, disaster recovery and to perform our obligations to you. * We use providers of business communication tools. * Legal. Information about our users, including Personal Data, will be disclosed to law enforcement agencies, regulatory bodies, public authorities or pursuant to the exercise of legal proceedings if we are legally required to do so, or if we believe, in good faith, that such disclosure is necessary to comply with a legal obligation or request, to enforce our terms and conditions, to prevent or resolve security or technical issues, or to protect the rights, property or safety of RocketReach, our users, a third party, or the public. * Change of Corporate Ownership. We may disclose Personal Data to an acquirer, successor, assignee, or other related party as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets. * Aggregated Information. We may disclose aggregated or otherwise anonymized information for any purpose, unless we are prohibited from doing so under applicable law. * Business Partners. We may share Personal Data such as name, email, phone, work history, education, location, skillset, social profiles and related data with our business partners and affiliates, including for the purposes of sales, marketing, recruiting and other related purposes. We may share Personal Data with our business partners and affiliates in order to contact potential customers, market products and services, recruit new employees and for other related purposes. YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION We strive to provide you with choices regarding the Personal Data you provide to us. We have created mechanisms to provide you with the following control over your information. * Account and User Controls. * Promotional Materials. If you do not wish to have your email address or other contact information used by RocketReach for marketing purposes to promote our own or our affiliates’ or subsidiaries’ products or services, you can opt out by contacting us as set out in the “Contact Us“ section below. If we have sent you a newsletter or promotional email, you may opt-out of receiving them by following the instructions included in each newsletter or communication, including by clicking the unsubscribe link at the footer of the email. * Accessing, Deleting and Correcting Your Account Information. You may contact us as set out in the “Contact Us“ section below to request access to, correct or delete any Personal Data that we have about you. We cannot delete your Personal Data except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. * Personal Data Requests. We may offer you choices that affect how we handle the Personal Data that we control. Where required under the laws that apply in your place of residence, you may exercise the following rights in relation to your Personal Data by contacting us as set out in the "Contact Us" section or as specified below: * Information. You may request information about how we collect and use Personal Data. We have made this information available to you in this Privacy Policy. * Access. Upon request, we will confirm whether we are processing your Personal Data and, if so, provide you with a copy of that Personal Data along with certain other details. If you require additional copies, we may need to charge a reasonable fee. * Correction. You have the right to correct, update or complete any Personal Data we hold about you that is inaccurate or incomplete. Please note that we may rectify or remove incomplete or inaccurate information, at any time and at our own discretion. * Deletion. You may request to have your Personal Data anonymized, erased or deleted, as appropriate. In this case, if there is no overriding legitimate interest or exceptions to continue processing your Personal Data, we will erase your data. To request deletion of your Personal Data, visit https://rocketreach.co/remove-profile. * Opt Out of Selling Personal Information. If your Personal Data appears within our Services, you may opt out of the "selling" (as the term is defined under applicable US privacy laws) of your Personal Data by using our Do Not Sell or Share My Info tool. * Opt Out of Targeted Advertising. We share Personal Data with advertising partners that display offsite RocketReach targeted advertising around the web as described in the “How We Use Personal Data We Receive or Collect” section above. You can opt-out of our use or sharing of personal information for these purposes by using our Do Not Sell or Share My Info tool, or by enabling the Global Privacy Control setting within the browser that you use to acccess our Services. Learn more at the Global Privacy Control website. Additional rights, such as to object to and request that we restrict our use of your Personal Data, and where applicable, you may withdraw your consent. You may exercise these rights by using our "Remove Your Profile” form at https://rocketreach.co/remove-profile/ or by contacting us as set out in the “Contact Us“ section below. Please note that, prior to any response to the exercise of such rights, we may require you to verify your identity. Depending on your jurisdiction, you may be able to empower an “authorized agent” to submit requests on their behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination. You may designate an authorized agent to make a request on your behalf pursuant to applicable law. We accept documentation of your designation in the form of a valid power of attorney and/or a written authorization signed by you and the authorized agent. You may submit evidence of your designation of an authorized agent in writing to: privacy@rocketreach.co or 144 N 7th St, PO #421 Brooklyn, NY 11211, US. We may require verification of your authorized agent in addition to the information for verification above for Consumers and households. In some instances, your choices and rights may be limited by an exception, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. Please note, if you have a concern about our privacy practices, including the way we handle your Personal Data, you can report it to your local data protection authority. We hope you will be able to address any concerns with us directly in the first instance so we are able to respond to them. Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com INTERNATIONAL DATA TRANSFERS RocketReach is based in the U.S. When you use the Services, you provide your Personal Data directly to us in the U.S. We also collect Personal Data directly in the U.S. from publicly available sources as described in the “Personal Data We Collect” section above. We may transfer your Personal Data to our service providers and other third parties in the U.S. and other jurisdictions that may not provide the same protections for Personal Data as the data protection laws in your home country. If we transfer your Personal Data internationally, we will ensure that relevant safeguards are in place to afford adequate protection for your Personal Data and we will comply with applicable data protection laws, including by implementing EU Commission- or UK government-approved contractual protections for the transfer of your Personal Data to service providers. For more information about how we transfer Personal Data internationally, please contact us as set out in the “Contact Us“ section below. CHILDREN’S PRIVACY Our Services are not directed or intended for individuals under 18, and we do not knowingly collect Personal Data from individuals under the age of 18 nor do we have knowledge that we have sold Personal Data of anyone under the age of 16. If you learn that a child has provided us with Personal Data in violation of this Policy and our Terms of Service, please contact us as set out in the “Contact Us“ section below. DATA SECURITY We have implemented physical, managerial, and technical safeguards that are designed to improve the integrity of Personal Data that we collect, maintain, and otherwise process and to secure it from unauthorized access, use, alteration and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. The transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk. DATA RETENTION We store all Personal Data for as long as necessary to fulfill the purposes set out in this Policy, or for as long as we are required to do so for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal or regulatory obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. Retention periods will be determined taking into account the type of information that is collected and the time necessary to fulfill the purpose for which it was collected, bearing in mind the requirements applicable to the situation and the need to delete outdated, unused information at the earliest reasonable time. When deleting Personal Data, we will take measures to render such Personal Data irrecoverable or irreproducible, and the electronic files which contain Personal Data will be permanently deleted. THIRD PARTY SERVICES The Services may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, and governing privacy and security, even if accessed through the Services. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Service and we encourage you to learn about third parties’ privacy and security policies before providing them with your Personal Data. STATE SPECIFIC DISCLOSURES This section applies to the extent applicable based on applicable privacy laws in your jurisdiction. Consumer Rights Requests Metrics The CCPA requires businesses to track and publish request metrics. During the previous calendar year, RocketReach received the following number of verified requests: Received Complied with (in Whole or in Part) Denied Mean Number of Days to Respond Requests to Know (CA Residents) 71 71 0 < 1 day Requests to Opt Out / Delete* (CA Residents) 3,367 3,367 0 < 1 day Requests to Correct (CA Residents) 190 190 0 < 1 day Requests to Know (Location Unknown)** 419 419 0 < 1 day Requests to Opt Out / Delete (Location Unknown)** 20,321 20,321 0 < 1 day Requests to Correct (Location Unknown)** 2,056 2,056 0 < 1 day * RocketReach processes both opt-out requests and deletion requests in the same manner by removing the consumer's personal information from our database. ** For each category, we have included a subcategory with “Location unknown” which covers the scenario where we received a request but were unable to determine the location of the requestor. Texas Data Broker Notice The entity maintaining this website is a data broker under Texas law. To conduct business in Texas, a data broker must register with the Texas Secretary of State (Texas SOS). Information about data broker registrants is available on the Texas SOS website. CHANGES AND UPDATES TO THIS POLICY We may update this Policy from time to time to reflect changes in our privacy practices. It is our policy to post any changes we make to this Policy online. The date the Policy was last revised is identified at the top of the page. Please monitor our Website and this Policy periodically to check for any changes. If we make material changes to how we treat our users’ Personal Data, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. CONTACT US RocketReach is the entity responsible for the processing of your Personal Data and is the controller for your Personal Data under applicable laws. If you have any questions or comments about this Policy or our privacy practices, or to make other requests relating to your Personal Data, please contact us by one of the following methods: EU/UK residents: article27@verasafe.com All other privacy requests: privacy@rocketreach.co or via mail at: RocketReach 144 N 7th St, PO #421 Brooklyn, NY 11211 United States In addition, you may contact our data protection officer at privacy@rocketreach.co or (833) 212-3828. You may also contact our data protection representative at: VeraSafe Ireland Ltd., Unit 3D North Point House, North Point Business Park, New Mallow Road, Cork T23AT2P, Ireland, or at VeraSafe United Kingdom Ltd., 37 Albert Embankment, London SE1 7TL, United Kingdom. © 2024 RocketReach.co * Search * Pricing * Browser Extension * User Agreement * Privacy Policy * Help © 2024 RocketReach.co PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All MANAGE CONSENT PREFERENCES PERFORMANCE COOKIES Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. TARGETING COOKIES Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Back Button COOKIE LIST Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label Confirm My Choices